About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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1. Will be responsible for running manpower staffing solution like temporary and permanent staffing solution with Revenue Generation Model.
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4. Recruitment for Clients requirements and Inhouse requirements should be executed effectively.
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Immediate hiring, for .NET Developer
Position: .NET Developer
Experience: 5 - 8Years
Location: Hyderabad (WFO)
Job Description:
NET Developer
We are seeking a Senior .NET Developer responsible for building .NET applications using C#, ASP. Net MVC, ASP. Net Core, SQL Server, Web API and WCF.The ideal candidate will be a Full Stack Developer with a focus on front-end & back-end. Candidates’ primary responsibility will be to design and develop the applications and coordinate with the rest of the team working on different infrastructure layers. A commitment to collaborative problem solving, sophisticated design and quality product is essential.
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· Translate application storyboards and use cases into functional applications.
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· Relevant .NET experience of 4-6 years.
· Strong knowledge of .NET MVC web framework, Web API and WCF services.
· Agile – Scrum knowledge
· Proficient in C# with a good knowledge of its ecosystem.
· Knowledge of JavaScript, jQuery.
· Strong hands-on AngularJS / Angular 6 + will be added advantage
· Strong understanding of OOP’s.
· Skill for writing reusable libraries.
· Familiar with various design and architectural patterns.
· Strong knowledge of Microsoft SQL Server.
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· Understanding of fundamental design principles for building a scalable application
· Experience creating database schemas that represent and support business processes.
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Are you an Android Developer who has very good knowledge on the fundamentals of Android programming and can write efficient code in a minimalistic way? Join Telyport as an Android Engineer. You will be given designs that you will convert to working applications with all the required business logic
You should have a strong command over either Java or Kotlin. You should also be familiar with at least one of the Android architectures like MVP, MVVM and MVI.
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- Must know how to debug and traceback errors in the app
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Futuristic Labs is exactly what it sounds like - a place to 'dream' & 'build' futuristic products. A research and product development studio with an enthusiastic team working towards building innovative consumer products to create a future with superior and healthier lifestyle.
At the moment we are set out to solve home cooking. To achieve this, we have RIKU, our flagship product, which is a fully automatic, AI assisted rice and curry maker. Other products in this ecosystem are : Semi - A smart induction cook top, A digital kitchen app and a Recipe platform; The perfect blend of hardware and software.
http://getriku.com" target="_blank">http://getriku.com
http://cookwithsemi.com" target="_blank">http://cookwithsemi.com
http://www.klynk.app" target="_blank">www.klynk.app
So if you love good home cooked food and are excited to build an automated solution for the entire cooking process, then this is the place for you!
We are looking for a product designer who has a good understanding of the entire design cycle right from user research, problem discovery, sketching and wire-framing, building flows and interactions, to creating pixel-perfect screens, testing prototypes and working with developers. And most importantly - repeating the cycle all over again to see what more can be done.
We are a fast-paced team focused on complex design challenges. This position works closely with many other teams and will be an advocate for user experience. By constantly focusing on the user, you’ll create products that are not only amazing to look at, but also intuitive and useful to thousands of people worldwide. We are a lean startup and expect you to wear many hats when needed and you are not afraid of getting your hands dirty.
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- You are an active collaborator/contributor for our other web applications.
- Work closely with cross-disciplinary teams including Product, Engineering, Marketing and various Business teams to deliver delightful customer experiences
- Work closely with the engineering team to assure design quality by auditing implementation during development.
- Define the product briefs together with stakeholders, get buy-in of your design.
- Attend product meetings and have a granular understanding of the company’s goals.
- Facilitate product vision by researching, conceiving, wire framing, sketching, prototyping, and mocking up user experiences as well as developing system information architecture.
- Drive user research, create detailed user journeys and take appropriate design decisions backed by user-behavior and data.
- Effectively work with a team of designers, help them in raising the bar, resolving road-blocks, prioritizing and breaking down complex projects into simpler tasks
- Use basic analytics tools to gather customer data (funnel), iterate on product based on data & feedback to drive improvements in overall product experience.
- Ensure that we have the right product velocity by working with business, growth, and core product teams.
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What do we think you need to succeed in this role:
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- Empathy: You have deep empathy and interest in keeping your customers point of view in the forefront, as well as constantly validating your design either through quantitative or qualitative research.
- Expertise: You have a deep understanding of UX, prototyping, visual design, typography, components usage, wire-framing, information architecture and visual hierarchy along with relentless execution powers. You are well versed with one of the design tools: Photoshop, XD or Figma and its underlying best practices
- Execute: You can create pixel-perfect visual designs with a good sense of aesthetics, with great attention to detail.
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- Leadership: You have the ability to lead and manage several complex projects simultaneously
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Curious what it's like to work at Futuristic Labs?
Being in an early start-up, you will be working closely and along with the leadership team and can potentially learn and grow exponentially.(other roles)
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WITH AI KNOWELDGE TO DISCUSS IN DEPTH ABOUT THE APP
SOFTWARE ENGINEER & SHOULD BE PAST EXPEIRENCE
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No of Open positions are - 50 Plus
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Founded by two MDI alumnus, it is a student centric and personalised learning platform that delivers enjoyable learning content as per the state boards. This ed-tech provides a solution which is easy to use, lets students enjoy learning, makes life easy for a teacher and delivers learning in the language that students are most comfortable. The organisation has worked in 14 states across India and awarded Google India under "Impacting Change through Digital".
- Taking ownership of the current web based reporting backends of our current solutions/ apps and developing/ stabilizing/ scaling them further as per product plans
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- Licensing, Encryption, Reporting & Analytics for all our products have to be integrated into a single user and licensing management backend.
What you need to have:
- Deep and Practical experience with Node. JS (primary work component), Firebase, AWS/ Heroku, SQL/ NoSQL Databases with Server side integration.
- 2-5 years of deep hands-on experience with web based solutions, backend development and web development in the above mentioned tech.
- Should have worked on a web based backend in Node.JS for preferably an android app based solution which had scaled to a large number of users.
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- Should have developed and managed APIs.
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Come be a part of one of the most exciting e-learning startup! A product based company building a B2C subscription product for kids around the world. Best understood as a combination of Netflix + Skillshare + Instagram for kids of ages 5 - 15, there is going to be something new every week to work on!
Already present in over 167 countries, kids of all backgrounds, languages and ages use DIY.org on website, iOS and Android. DIY is a place online where kids truly discover themselves.About UsWe are an early stage venture backed edtech startup looking to expand the team in UAE.
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- Develop test strategies, plans, and test cases and setting up of E2E test infrastructure
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- Work towards sustaining current QA processes and implementing new ones
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- Verify endurance and scale testing to validate robust feature functionality under stress
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- Extensively worked on various testing types such as Functional, Regression, Sanity, Smoke, Mobile testing, cross browser compatibility
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- Comfortable with Agile methodologies and working in small teams
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We are an early stage venture backed edtech startup looking to expand the engineering team.
From offering flexible working hours to ensuing a 'no leave policy', to offering esops to every employee that joins and ensuring a flat yet performance driven organization, we offer a place for people to come and build a career and not do a job.
Knowledge of fintech will be an advantage.