About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai
Shubham Vishwakarma
Full Stack Developer - Averlon
About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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Deliverables and Performance Measures:
o Team leadership
o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.
Quality Assurance Strategy
o Develop, implement, and maintain comprehensive processes and standards.
o Identify and mitigate risks in the testing cycle.
Testing Management
o Oversee the planning, design, and execution of manual and automated test cases.
o Ensure thorough testing of enhancements, bug fixes, and new features.
o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.
Process Improvements
o Continuously improve workflows and tools to increase efficiency.
o Stay updated on emerging QA technologies and trends.
Reporting and Documentation
o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)
o Document and communicate test results, defects, and resolutions to stakeholders.
Bonus Points:
Firelight/Foresight experience.
Experience with QA automation tools and automated testing.
Team leadership
o Lead a team of QA Analysts and Senior Analysts, provide guidance, support, and mentoring.
Quality Assurance Strategy
o Develop, implement, and maintain comprehensive processes and standards.
o Identify and mitigate risks in the testing cycle.
Testing Management
o Oversee the planning, design, and execution of manual and automated test cases.
o Ensure thorough testing of enhancements, bug fixes, and new features.
o Collaborate with developers, solutions consultants, and other stakeholders to define testing and sign off criteria.
Process Improvements
o Continuously improve workflows and tools to increase efficiency.
o Stay updated on emerging QA technologies and trends.
Reporting and Documentation
o Track and report QA metrics (ex: test coverage, pass/fail rates, defect slippage, etc)
o Document and communicate test results, defects, and resolutions to stakeholders.
Bonus Points:
Firelight/Foresight experience.
Experience with QA automation tools and automated testing.
What will make you successful:
9-15 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.
Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.
Life Insurance and Annuities Proficiency.
Insight into nonfunctional testing.
9-12 years' experience with a Software dev and or tech background with exposure to leading the team of Quality Assurance Analysts or SDET.
Strong functional knowledge of at least one Hexure products and high-level knowledge of the other products.
Life Insurance and Annuities Proficiency.
Insight into nonfunctional testing.
React.js
Spring Boot
JavaScreening Round: Focuses on System Design.
Client Rounds: 4 subsequent rounds (Technical, Cultural, and Leadership) following a successful screening report and client shortlisting.
Tech Stack: Java, Spring Boot, React, Hibernate, MySQL/MongoDB/ScyllaDB.
Innovation: Leveraging AI tools (Claude, Cursor, LLMs/RAG) to accelerate development.
Experience and JD:
Responsibilities
● Build and maintain end-to-end features spanning React.js frontends and Java
(Spring Boot) microservices and database integrations .
● Develop responsive, performant, and accessible UIs integrated with REST
and GraphQL APIs.
● Design and scale low-latency, high-throughput microservices for real-time
data workflows.
● Implement event-driven systems using Kafka or SQS for asynchronous
communication.
● Collaborate closely with Product, Design, and Architecture teams to translate
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● Optimize application performance via caching strategies, async processing,
and database tuning.
● Implement and maintain CI/CD pipelines, test automation, and monitoring
frameworks.
● Leverage AI-assisted tools (Claude, Cursor, etc.) to boost velocity and maintain
code quality.
● Participate in code reviews, design discussions, and architecture decisions.
● Write clean, maintainable code, follow design patterns, maintain high test
coverage, and document key technical decisions.
Requirements
● 6–10 years of full stack development experience with a proven track record in
production systems.
● Strong proficiency in React.js, JavaScript/TypeScript, Redux (or similar state
management) and modern frontend frameworks.
● Solid backend experience with Java, Spring Boot, and Hibernate.
● Database experience with MySQL, MongoDB, or ScyllaDB.
● Hands-on with microservices, AWS (ECS/Lambda), SQS, and GraphQL.
● Familiarity with event-driven architectures and caching layers (Redis) and
asynchronous processing.
● Working knowledge of observability tools (Prometheus, Grafana, CloudWatch,
Sentry).
● Understanding of data structures, algorithms, and system design
fundamentals.
● Passion for clean code, testability, and engineering excellence.
● Strong analytical and communication skills with the ability to collaborate across
Product, Design, and QA teams.
● Comfortable in a remote-first, asynchronous, and ownership-driven culture.
Nice to Have
● Experience with React Native or mobile web frameworks.
● Exposure to Kafka, Kinesis, or other event-streaming platforms.
● Familiarity with CI/CD (GitHub Actions, Docker) and container orchestration (ECS).
● Experience with AI-assisted development, LLMs, or LangChain pipelines.
● Domain exposure to B2B platforms, travel-tech, or high-scale marketplaces.
● Background in Test-Driven Development (TDD) or Agile methodologies.
ob Description – Head of Social & Content
Company: Indian retail sweet and snacks brand
Location: Lawrence Road Industrial Area, Delhi
Work Mode: Work From Office
Experience: 10+ years
Work Schedule: 6 days a week
About the Company
It's is a fast-growing Indian retail sweet and snacks brand focused on nostalgic, homemade-style products with a strong emphasis on clean labelling, healthier alternatives, and authentic storytelling.
Our long-term vision is ambitious, to build a brand that achieves what traditional legacy brands accomplished over decades, but at a much faster pace.
Role Overview
- The Head of Social & Content will own the brand’s organic social media and content strategy end-to-end.
- This role will be responsible for building a strong, culturally relevant brand voice across platforms.
- The role requires deep expertise in creating high-performing organic content for brands, influencers, and digital communities.
- The individual will work closely with founders, marketing, creative, and external partners to build long-term brand equity and audience loyalty
Key Responsibilities
- Own and lead the organic social media and content strategy across platforms such as Instagram, YouTube, Facebook, and emerging channels.
- Implement the brand’s voice, tone, and storytelling approach across all social and content touchpoints.
- Build and scale content formats including short-form videos, reels, long-form content, community posts, and influencer-led narratives.
- Drive consistent growth in followers, engagement, reach, and community interaction through organic content.
- Collaborate with influencers, creators, and cultural partners to amplify brand storytelling.
- Work closely with internal teams to align social and content narratives with product launches and brand campaigns.
- Track content performance, platform trends, and audience insights to continuously optimize strategy.
- Build, mentor, and manage internal content and social media teams as the brand scales.
Desired Skills & Qualifications
- Minimum 10+ years of experience in social media, content, or digital brand building.
- Ability to bring a vision to life via content
- Proven expertise in creating and scaling organic content for brands, influencers, or large digital pages.
- Strong understanding of social media algorithms, content trends, and platform-specific best practices.
- Experience building brands with high organic engagement and cultural relevance.
- Ability to think strategically while staying deeply hands-on with content creation and direction.
- Strong creative instinct combined with data-driven decision-making.
- Excellent communication, leadership, and stakeholder management skills.
Why Join Us
- Be part of building a ₹1000 Cr consumer brand from the ground up
- Opportunity to work closely with founders and leadership
- Long-term wealth creation through ESOP participation
- High ownership, high impact role in a fast-scaling organization
At Bhanzu, our mission is to make math fun, engaging, and accessible to every student. Backed by $16.5M in Series B funding led by Epiq Capital and Z3Partners, we are on a journey to eliminate math phobia and inspire students to pursue careers in STEM, coding, AI, and beyond.
Founded by Neelakantha Bhanu Prakash, the world’s fastest human calculator and India’s mental math Olympic Gold Medalist, Bhanzu is transforming math education across 15+ countries. Mr. Bhanu, a TEDx speaker and educator, is committed to sharing his unique learning methodologies to empower the next generation of problem-solvers.
Role: Business Development Associate
Work Schedule: 6 days/week (Sat and Sun compulsory working, week-off will be between Mon-Fri)
Shift Window: Between 5:00 AM to 3:00 AM
Geographical Regions Supported:
- ANZ (Australia and New Zealand)
- APAC (Asia-Pacific)
- GCC (Gulf Cooperation Council)
- UK (United Kingdom)
Your specific geographic assignment will be determined based on the outcome of your training. Further details regarding your exact location will be communicated once training concludes.
Why Join Us?
- Impactful Work: Be part of a mission-driven company transforming math education worldwide.
- Career Growth: Fast-track your career in business development with comprehensive training and mentorship.
- Dynamic Environment: Work alongside passionate and talented professionals in a collaborative setting.
- Recognition & Rewards: Unlock exciting incentives and performance-based growth opportunities.
What You'll Do:
- Connect with potential students and parents through virtual counseling sessions.
- Identify and engage new business opportunities from our extensive customer network.
- Understand customer needs and offer the right Bhanzu solutions to help students excel.
- Build strong relationships with key decision-makers to drive business growth.
- Achieve and exceed sales targets while contributing to our global mission.
What We're Looking For:
- Strong communication and interpersonal skills.
- Enthusiasm to learn and grow in a fast-paced environment.
- Passion for making a positive impact on education.
- Ability to engage and connect with people effectively.
No prior experience? No problem! If you are a fresh graduate eager to kick-start your career and make a difference, we want to hear from you!
Explore More About Us:
- Bhanzu's Journey: YourStory Feature
- Watch Bhanu's Story: YouTube
We would love to have you be a part of our exciting journey! Let us know if you're ready to take the next step towards a rewarding career at Bhanzu.
Looking forward to hearing from you!
Regards,
Note: It's a Full-Time Contract based Opportunity for (6-12 months).
And follow to keep updated.
This candidate will be responsible for building a clean and effective user experience for our customers. By working cross-functionally, this candidate will understand the needs of the product management, engineering, and business stakeholders and will be able to build solutions that fit those needs.
Responsibilities
- Ensure that established design standards are consistently and appropriately applied within design work
- Engage with product management, engineering, business stakeholders, and third-party vendors to understand the project
- Develop and present documentation, user flows, annotated wireframes, and interactive prototypes
- Leverage user testing to make product improvements
Qualifications
- Bachelor's degree or equivalent in Human-Computer Interaction (HCI), Design, or a related field of study
- 4-8 years of experience in design
- Proficient in visual design and wireframing tools
- Experience in Fintech and B2B chat or social media products will add(ex: Facebook, Instagram, etc)
- Remote work
Requires 9 hours
-Work from Office( Balewadi High Street) Involved
Day-to-day responsibilities include:
1. Research and post on a LinkedIn community we are building
2. Conduct market research into social media trends, influencers, ETC
3. Explore AI tools & SaaS tools that can automate and scale current efforts
4. Come up with creative strategies to improve engagement/impressions
5. Research on competitors' outreach strategies.
Our client aims to project India’s popular iconic characters into the Metaverse. They offer a full stack solution to manage, sell and monetize digital experiences and thus act as a wealth-building platform for artists, IP owners and other established icons to manage their digital assets. To support them in this journey, they have global partnerships with world class Metaverses, NFT platforms, Artists, Game studios, etc.
Our client was co-founded by a team of three members consisting of experienced entrepreneurs and also a leading Indian film and TV personality.
As a Creative Director, you will be responsible for quality and completion of all work projects assigned to members of the creative team.
What you will do:
- Mentoring and encouraging creative team members to foster a positive work environment
- Participating in and providing regular opportunities for professional development and growth to team
- Reporting progress of projects at major stages of their conception, creation, and execution
- Ensuring designs and content reflect consistently and positively the brand image and company ideals
- Working with internal and external strategic partners to create products using the most current industry best practices
- Serving as a liaison between the marketing and creative team and between the creative team and individual clients
- Anticipating problems that may impede a project from completing on time and implement solutions
Desired Candidate Profile
What you need to have:- Excellent verbal and written communication skills
- Familiarity with a variety of software programs, such as Photoshop, InDesign and Flash
- Understanding of 3D Modelling, Animation and Character Development
- Knowledge of how to develop brand identities through multi-channel marketing
- Good comfort level interacting with high-profile clients and industry professionals
- Evidence of participation in ongoing professional development opportunities in the areas of graphic design or social media
- Recent hands-on experience with applying design, copy, or web best practices
- Professional business skills, such as negotiation, project management, and leadership
- Web design experience an advantage, especially using HTML5 and WordPress
- Talent in presenting information concisely and accurately, with keen attention to detail
Java
Scala
C++Job Position: JAVA Software Engineer
Job Location: Bangalore
Experience: 2 to 12 years
Job Responsibilities:
• Responsible for developing Web Applications using J2EE components.
• Responsible for developing standalone applications using Core Java and JDBC.
Desired Qualification: BE / B.Tech / MCA / MSc in Computer Science or IT
Added advantage: Sun Certified Java Programmer (SCJP), Sun Certified Web Component Developer (SCWCD) certification
Desired Skills:
- Strong skills in JAVA programming languages and focus specially on the following areas Servlets, JSP, Web Services, Struts framework, JDBC/JPA/mybatis (ibatis)/Hibernate, Threads, Collections and Design Patterns.
- Strong skills in web technologies HTML 4/5, JQuery, AJAX, Java Script and CSS.
- Thorough understanding of Object Orientation.
- Above average skills in SQL with familiarity in any of the standard RDBMS – MySQL, MSSQL or Oracle.
- Must have good written and oral communication in English language.
- Must be completely hands-on and an individual contributor and a self-starter; must be able to complete assignments (suitable to his/her experience) with minimal assistance.
- Very good at Analytical and Logical skills.
- Solid understanding of the web development lifecycle.
- Ability to learn quickly and deliver software on time.
C#
.NET
Javascript
HTML/CSS
jQuery
AngularJS (1.x)
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Full Stack Developer - Averlon