
About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analyzing customer interactions at scale. We assist across multiple voices and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
The problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to a high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Roles and Responsibilities:
- Ability to synthesize complex data into actionable goals and act as the custodian for everything on data and insights.
- Ensuring data sanctity through instrumentation and monitoring data quality to meet the business needs of the company Developing and monitoring KPIs for each vertical of the business.
- (Revenue/Sales/Finance/Campaigns/Content/Marketing), and at an overall business level and constantly driving the company towards meeting the KPIs.
- Generating product and user insights and working closely with the Product manager to make product and design decisions
- Having a product out view towards problem-solving – Market and competitor research to understand the trends in product design, continuous A/B testing to grow the product KPIs, etc
- Owning and improving the core issues related to the product.
- Create and maintain client relationships.
- Stay up to date with new products/services and competitors
- Interpersonal skills to work closely with various stakeholders who may have competing interests
Requirements:
- Previous experience in Business / Systems Analysis or Quality Assurance
- 2-5 years of experience
- A degree in IT / Computer Science
- Proven experience in eliciting requirements and testing
- Experience in analyzing data to draw business-relevant conclusions and in data visualization techniques and tools
- Solid experience in writing SQL queries
- Basic knowledge in generating process documentation
- Strong written and verbal communication skills including technical writing skills
Life at Rezo.AI:
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, and growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites and blow off steam with your work buddies.
Perks & Benefits:
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentorship. Get the best-in-class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here:
http://www.rezo.ai/" target="_blank">www.rezo.ai

About Rezo.AI
About
Rezo.ai is an AI-Powered Contact Center that enables enterprises to enhance customer experience and boost revenue by automating and analyzing customer agent interactions across multiple channels including voice, email, chat/WhatsApp, and social, at the required scale, whilst training agents with minimal costs.
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- Collaborate with development teams to streamline the deployment process, ensuring smooth and efficient delivery of software applications.
- Develop and maintain CI/CD pipelines using tools like Azure DevOps, Jenkins, or GitLab CI to automate build, test, and deployment processes.
- Utilize infrastructure-as-code (IaC) principles to create and manage infrastructure deployments using Terraform, ARM templates, or similar tools.
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Requirements:
- Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent work experience).
- Minimum of four years of proven experience working as a DevOps Engineer or similar role, with a focus on cloud infrastructure and deployment automation.
- Strong expertise in Microsoft Azure services, including but not limited to Azure Virtual Machines, Azure App Service, Azure Storage, Azure Networking, Azure Security, and Azure Monitor.
- Proficiency in infrastructure-as-code (IaC) tools such as Terraform or ARM templates.
- Hands-on experience with containerization and orchestration platforms, preferably Azure Kubernetes Service (AKS) or Docker Swarm.
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- Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer, Azure Solutions Architect) are a plus.

Joining – Immediate or at least 15 days Notice period
Experience: - 1.5 years to 5 years of experience in UI DEVELOPMENT
REQUIREMENTS
Should have minimum 2 years exp.
Proficiency with JavaScript and HTML5
Experience in Angular is must
Validating user actions on the client side and providing responsive feedback.
Knowledge in building the infrastructure for serving the front-end app and assets.
RESPONSIBILITIES
Delivering a complete front-end application
Ensuring high performance on mobile and desktop
Writing tested, idiomatic, and documented JavaScript, HTML and CSS
Cooperating with the back-end developer in the process of building the RESTful API
Communicating with external web services
JWT token based RESTful calling
Additional Information
Five Days working in a week
Saturday & Sunday fixed off
Ample scope for growth opportunities
Working in Office would be full of happy moment
Salary: - up to 8 L/Annum (Negotiable for right candidate)
them peace of mind on every transaction they make with us! OLX Group is a global product and tech
company with 19 brands, +5000 people, 45 countries and one mindset - customer first. Every month
350 million people use our trading platforms. We estimate that 17 million things are exchanged on our
apps and platforms every single month.
And this is not enough! OLX Group is part of Prosus, a global internet group and one of the largest
technology investors in the world! With this we combine the spirit and agility of a startup with the
maturity that comes from being part of a 100-year-old company.
What you will be doing :
• As a SDET for OLX Autos Dealer Experience Team, you'll get the chance to work with an
internationally diverse group of smart people and have the liberty to implement and improvise
automation suits with your ideas and processes in your very own team with us.
• You'll work in a company that brings together classifieds and offline car-sales, helping to
disrupt the way cars are being sold on a global scale. The role is really exciting as it is both
functional and automation.
• You’ll be working with a cross functional pack and QA chapter to shape high quality culture of
android/ios/web apps with product and design experts.
• You’ll be contributing to feature acceptance scenarios right from planning to go-live. Develop
functional understanding and drive the automation lifecycle (develop-review-maintain) for
native and web apps.
Who we’re looking for:
Must Have :
• Strong Engineering Automation and Functional Quality background with at-least 2 years in the
industry.
• Track Record of any programming language and simple constructions (JavaScript preferable.
Java/Python/Golang is a good to have).
• Past active role in working with agile (scrum/kanban) development and delivery processes.
• Very good understanding of QA principles / test design techniques (e.g. boundary values
analysis , equivalence partitioning, state transition, model based testing etc).
• Should have experience with tools like Jira, TestRail.
• In-depth experience with one or more test automation frameworks using Selenium, Appium or
other automation stacks.
• Knowledge of test automation patterns (ex: Page Object), Understanding of GoF patterns is
beneficial.
• Working with APIs and native android or ios clients.
• Engineering Mindset with the ability to translate from functionality to test scenarios covering
corner cases.
Good to have :
• Experience with high traffic websites and 24/7 operation.
• Hands-on experience with both white box and black box testing.
• Experience in CI / CD, infra strack knowledge (docker, K8s, public clouds).
• Familiar with Microservices vs Monolithic architecture.
What we’ll give you:
• Unique opportunity to become a part of an international team of top engineers learning from
one another and contributing to the global OLX Group success.
• Phenomenal place to learn and develop within a fast growing, global classifieds leader which
opens further career opportunities in the diverse world of OLX.
• Great Perks as a baseline, including opportunity to go for courses and conferences.
• A workplace where trust, empowerment and feedback are valued; a positive and inspiring
working atmosphere.
• Office in the city centre of Gurgaon
• Flexible working hours and the option to do home office.
• Mentoring; personal branding support focused on leadership; diverse career opportunities.
• Access to an online learning platform with 20.000 online courses for coding, management
techniques, languages and many more.
What you'll need to know about us:
• OLX Group is a global product and tech company, operating in more than 40 countries under
17 market-leading brands such as Avito, letgo, OLX, Property24, AutoTrader and more.
• We’re a team of 5,000+ ambitious, curious people building online marketplaces that are used
by over 330 million people every month to buy and sell almost anything, promoting prosperity
within local communities.
• We are proud to be different, and we work differently too. We combine the spirit and agility of
a start-up with the maturity that comes from being part of a 100-year-old company.
• We are allergic to corporate interference and we love to operate in exotic and challenging
markets! We improvise, experiment and push each other further.
OLX Group is a Naspers company, a global consumer internet group and one of the
largest technology investors in the world. Around a fifth of the world’s population improve their daily
lives by using the products and services from companies that Naspers operates and invests in.
Our Mission
We empower people to upgrade their lives by making it easy for one billion people to exchange goods
and services through products and services customers love.
If you are as excited as us about this position and our company, we hope you join us! If you’d like to
learn more about the OLX Group take a look at the other parts of our website. And remember, we are
an equal opportunity employer
TIKAJ is seeking a passionate person who is ready to kickstart his/her cybersecurity career. Security Analyst is your first step to a brighter future as a cybersecurity expert.
- Respond and take enforcement actions on cyber security incidents
- Monitor user activity, network events, and signals from security tools to identify events.
- Categorize alerts and other anomalous activities that represent real threats.
- Remediate attacks and Triage on general information security tickets.
- Collect data for more analysis, evaluate the attack, identify the root of the attack, and implement required security actions to counter the attack.
- Responsible for investigating and generating reports on information security issues.
We are looking for Candidates
- Who are motivated, self-learning, and team-oriented individuals?
- Have a degree in computer science or a related field.
- Who have beginner to intermediate level experience in Python
- Who has an interest in Cyber security, phishing, cyber laws and enforcement
- Good is written and verbal communication.

WHAT WE DO?
http://karmalife.ai/">KarmaLife (Onionlife Private Limited) is a financial solution that addresses the unmet liquidity needs of India’s gig and contract workforce. KarmaLife captures real-time data associated with work and financial transactions, and applies machine learning & AI to viably provide relevant, affordable and easy-to-use financial services, including credit, savings and insurance. KarmaLife partners with employers and aggregators of blue collar workers to package these services as financial wellness benefits that in turn enhance worker productivity and retention.
To learn more about the solution, watch this 3 min https://www.youtube.com/watch?v=EUbj29GAOeA&feature=youtu.be">video
WHAT YOU SHALL DO?
We are looking for someone who can provide astute technical support. Giving such assistance means that it's all about solving problems from the moment they call the customer service line until the caller’s issues are resolved. This is a high-impact role that will provide a well-rounded perspective on the Finance Products at http://karmalife.ai/">KarmaLife and brings with it, the opportunity to collaborate and interact with multi-functional teams inside Karmalife and at the partner organization.
- Performs diagnostics and maintenance of Applications
- Configures and troubleshoots backend Applications
- Performs customer request/problem identification and follows defined procedures to resolve correctly.
- Does incident tracking and takes necessary action to resolve the issue
- Documents troubleshooting efforts and customer information in data capture tool and when required, transfers call or promptly notifies responsible party for resolution
- You will have direct communication with client’s teams and will liaise closely with internal teams to reproduce and resolve issues.
- Managing communication channels, such as e-mail, phone and other support management applications.
- Maintaining high customer satisfaction ratings and service level agreements
- May complete and resolve non-call customer contact requests received by web or email
WHO WE ARE LOOKING FOR?
We are looking for someone Technical Support Engineer to provide enterprise-level assistance to our customers. You will diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Candidates who share our vision of building inclusive FinTech for India’s fast-growing gig economy.
An ideal candidate would have the following qualifications:
- Education in an IT background or 2+ years of working experience with Linux/Unix environments.
- Knowledge of AWS or other Public Cloud Platform
- Scripting with BASH or Python - intermediate level
- Log parsing and analysis
- Flexibility in using different technologies/platforms
An ideal candidate would have the following skills:
- Oral & written: To communicate technical issues, no matter the customer's background or experience level & to provide step-by-step technical help, both written and verbal.
- Problem articulation: Ability to ask+articulate customer problems & translate a solution.
- High on ownership: Motivated and enthusiastic to discover and learn new technologies + disciplined
- Team player: Is able to shift between coordination, cooperation and collaboration quickly.
5. Agility: Ability to quickly assess the situation and display a strong bias for action.
Location: Bangalore is preferred
Bonus: If you have experience working with B2B startups & technical client support roles
Perks of working at Karmalife:
- We offer competitive compensation, unparalleled growth & learning, and the upside of an early stage company.
- We take growth & learning seriously, you will have excellent mentors.
- Looking to own something from your early days , karmalife is your best bet then, we appreciate and reward ownership.
Job ID: RP1050
Job Location: Mumbai or Gurugram
Expected Joining: within two weeks
Job Requirement:
- 4 to 7 years of experience in the lending domain.
- Proficiency with selenium using Java or Python
- Proficiency in Linux, network database, distributed system.
- Develop test plans, identify quality risks and propose reasonable solutions
- Organize and execute test tasks
About Us:
Mobile programming LLC is a US-based digital transformation company. We help enterprises transform ideas into innovative and intelligent solutions, governing the Internet of Things, Digital Commerce, Business Intelligence Analytics, and Cloud Programming. Mobile programming is SAP Preferred Vendor, Apple Adjunct Partner, Google Empaneled Mobile Vendor, and Microsoft Gold Certified Partner.

Skills/Requirements:
- Ruby
- ROR
- Spree
GEITPL is looking for ROR Developer Please find below the JD- Develop and maintain Ruby on Rails web applications/webservices in an agile environment Convert concepts and specifications into developed applications and features Implement AJAX features and functionality using Javascript Integrate and optimize HTML/CSS front-ends Solid experience with RoR, MySQL/Cassandra, Shell Scriptiing Strong experience in Angular, Javascript, HTML/CSS and webservices Working experience in using Jquery and D3 Experience in converting UI/UX design to HTML elements/assets Experience of working in Mobile App development, Good to have B2B domain knowledge Experience with SCRUM or equivalent Agile development methodologies A good understanding of usability and accessibility, including coding to WAI standards What we are looking for:- Minimum 2+ years in depth hard core experience in Ruby on Rails Deep understanding of object-orientated programming A knack for writing clean, readable maintainable Ruby code. Identify bottlenecks and bugs, and devise solutions to these problems. Demonstrated skills and experience with writing testable code and using related best practices. Understanding of web services technologies such as REST is required. Good experience and understanding of continuous integration and deployment process. Knowledge in working with AWS or other cloud platform Experience in working with limited direction while exceeding delivery expectations. Great communication, particularly in explaining your coding processes, suggestions for best practices, and identifying ways to improve the teams coding quality. Technical Expertise:- Core Ruby, Ruby on Rails, HTML, CSS3, JavaScript, Rest API Databases PostgreSQL, MongoDB, Redis, Memcached Testing Rspec (or any other Unit testing framework) Cloud/Deployments Capistrano, Docker, Heroku, AWS, Kubernetes Desirable Skills:- Participation in open-source projects. Actively involved in solving problems on Github, Stackoverflow.com and groups. Experience working in JS and front end frameworks (React) Interest in learning new technologies So, if you have 2+ years of experience developing applications with Ruby on Rails, apply today! We will love to talk! Please submit Your complete application with salary expectations

4 years+ experience in full stack development
Highly proficient in JavaScript, Node.js and Vue.js
- Good foundation in CS fundamentals – algorithms, data structures
- Strong design and data modeling skills
- Good understanding of SQL and NOSQL databases
- Good concepts of object oriented programming and design patterns
-
Location - Remote
Good to have
- Familiarity with microservices design and testing
- Familiarity with docker based setup
- Prior experience in designing scalable microservices
- Familiarity with cloud infrastructure and cloud deployment
- Familiarity with CI/ CD pipelines

