Business Analyst

Strong Post Sales - Associate Customer Success / Operations Profile

Mandatory (Experience 1) – Must have 6+ Months of experience (freshers with strong internship exposure also eligible) in Operations / Customer Success / Implementation / Supply Chain coordination roles, preferably in a B2B SaaS or tech-enabled operations environment.

Mandatory (Experience 2) – Must have hands-on exposure to executing and monitoring operational processes, ensuring smooth day-to-day business functioning, and driving efficiency improvements.

Mandatory (Experience 3) – Must have experience in coordinating with multiple internal stakeholders (Operations, Tech, Product, Clients) and ensuring timely follow-ups on deliverables, turnaround times, and process adherence.

Mandatory (Experience 4) – Must have exposure to defining, tracking, and monitoring KPIs / performance metrics for operational processes or client projects, with accountability for meeting SLAs and improving service standards.

Mandatory (Experience 5) – Must have worked closely with technical teams to support software/platform implementation, configuration, troubleshooting, or client onboarding activities.

Mandatory (Skill) – Must be comfortable acting as a SPOC for enterprise clients, managing customer worklists, addressing queries, ensuring request implementation, and maintaining strong client relationships. Open to travelling to client locations for implementation/training if required.

Mandatory (Education) : If Fresher, Must have completed MBA in Operations / Supply Chain / Logistics .

Job Summary:

We are seeking a highly skilled and proactive DevOps Engineer with 4+ years of experience to join our dynamic team. This role requires strong technical expertise across cloud infrastructure, CI/CD pipelines, container orchestration, and infrastructure as code (IaC). The ideal candidate should also have direct client-facing experience and a proactive approach to managing both internal and external stakeholders.

Key Responsibilities:

• Collaborate with cross-functional teams and external clients to understand infrastructure requirements and implement DevOps best practices.
• Design, build, and maintain scalable cloud infrastructure on AWS (EC2, S3, RDS, ECS, etc.).
• Develop and manage infrastructure using Terraform or CloudFormation.
• Manage and orchestrate containers using Docker and Kubernetes (EKS).
• Implement and maintain CI/CD pipelines using Jenkins or GitHub Actions.
• Write robust automation scripts using Python and Shell scripting.
• Monitor system performance and availability, and ensure high uptime and reliability.
• Execute and optimize SQL queries for MSSQL and PostgreSQL databases.
• Maintain clear documentation and provide technical support to stakeholders and clients.
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Required Skills:

• Minimum 4+ years of experience in a DevOps or related role.
• Proven experience in client-facing engagements and communication.
• Strong knowledge of AWS services – EC2, S3, RDS, ECS, etc.
• Proficiency in Infrastructure as Code using Terraform or CloudFormation.
• Hands-on experience with Docker and Kubernetes (EKS).
• Strong experience in setting up and maintaining CI/CD pipelines with Jenkins or GitHub.
• Solid understanding of SQL and working experience with MSSQL and PostgreSQL.
• Proficient in Python and Shell scripting.
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Preferred Qualifications:

AWS Certifications (e.g., AWS Certified DevOps Engineer) are a plus.

Experience working in Agile/Scrum environments.

Strong problem-solving and analytical skills.

Key Responsibilities :

- Ensuring monthly book closure, revenue recognition & accrual of proper costs in all categories to be in line with the internal guidelines and the statutory requirements

- Preparation of MIS reports, schedules, reports & MTM change analysis.

- Validating monthly revenues, analytical checks on system reports

- Ensure compliance of all statutory audits, internal audits & ICFR related requirements within timelines.

- Drive automation for various reports & activities.

- Collaborate with internal stakeholders for reporting requirements

- Work with the team for preparation of the monthly closure & Quarterly Audit plans

Job Requirements :

- CA with good academic records

- Systematically process, measure and verify financial and accounting information

- Analyze financial details and do value addition to business - Strong Bias for action, problem solving and ownership Full Time Employee Benefits (Not applicable for Intern or Contract Roles)

• Insurance Benefits - Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

• Wellness Program - Employee Assistance Program, Onsite Medical Center, Emergency Support System

• Parental Support - Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

• Mobility Benefits - Relocation benefits, Transfer Support Policy, Travel Policy

• Retirement Benefits - Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

• Other Benefits - Higher Education Assistance, Car Lease, Mobile & Broadband Reimbursements, Salary Advance Policy

“I DESIGN MY LIFE” is an Online Business Consulting/ Coaching Company headed by renowned Business Coach – Sumit Agarwal. We provide online consulting and trainings to Business Owners of SMEs, MSMEs across India.

You can find more about us here: https://idesignmylife.net/careers/

This is a hands-on position. The role will have the following aspects:

POSITION: Software Developer

LOCATION: Full time(permanent) work from home opportunity

LANGUAGES: JavaScript, MySQL, Python, Erp Next, HTML, CSS, and Bootstrap

ROLE : We are looking for people who can

• Code well
• Have written complex software
• Self-starters - Can read the docs and don't need hand-holding
• Experience in Python/Javascript/jQuery/Vue/MySQL will be a plus
• Functional knowledge of ERP will be a plus

Basic Qualifications

• BE / B.Tech - IT/ CS
• 1 / 2+ years of professional experience
• Strong C# and SQL skills
• Strong skills in React and TypeScript
• Familiarity with AWS services or experience working in other cloud computing environments.
• Experience with SQL Server and PostgreSQL.
• Experience with automated unit testing frameworks.
• Experience in designing and implementing REST APIs & micro services-based solutions.

Responsibilities:

• Develop back-end server that includes business logic linked to various data storage solutions including database.
• Design back-end server system by using technology appropriate for server environment.
• Develop and maintain Rest services for Samsung Pay Develop RESTful services that are highly scalable, available, maintainable.

Requirements:

• Excellent Programming Skills.
• Strong problem-solving abilities.
• Analytical skills, and troubleshooting.
• Good understanding of algorithms, data structures, and performance optimization methods.
• Hands-on with Design, Coding, Debugging, and Testing.
• Excellent Communication & Interpersonal Skills, Team Player.

Programming Skills:

• C, C++, and/ Java Jquery, Spring, Struts. Hibernate, iBatis, Node.js Web Services, Web Security, MySQL.
• Memcache/Redis, Cassandra/HBase, MongoDB/CouchDBMap Reduce, Hadoop, Spark, Hive, Mahout.
• Fast Data Processing - Storm - Rules Engine - Drools.

Job duties and responsibilities

• Develop, implement and manage our social media strategy
• Define most important social media KPIs
• Manage and oversee social media content
• Measure the success of every social media campaign
• Stay up to date with the latest social media best practices, trends, memes, and technologies
• Use social media marketing tools such as Buffer
• Attend educational conferences
• Copywrite and work with designers to ensure content is informative and appealing
• Collaborate with Marketing, Sales, and Product Development teams
• Monitor SEO and user engagement and suggest content optimization
• Communicate with industry professionals and influencers via social media to create a strong network
• Hire and train others in the team

Job requirements and qualifications

• Bachelor’s degree in journalism, communications, marketing, or a related field.
• 3 or more years of social media experience including planning and managing content in a corporate, or agency setting.
• Social Media Strategist using social media for brand awareness and impressions
• Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram and other social media best practices
• Understanding of SEO and web traffic metrics
• Experience with doing audience and buyer persona research
• Good understanding of social media KPIs
• Ability to work in a fast-paced, high-pressure environment.

• Excellent written and verbal communication skills and must have a thorough understanding of social media management and strategy.
• Good time-management skills

• Set sales goals, compare performance to goals, and adjust goals as needed
• Assess current team processes and procedures, identify opportunities for improvement, and implement them
• Develop individual quotas and assign territories for team members
• Provide detailed and accurate sales forecasts
• Coach, mentor, and provide feedback to team members
• Foster a competitive yet collaborative team environment
• Assess individual performance through observation and measurement, and suggest corrective actions as needed

• Bachelor's degree in Business, Marketing, Communications, or related field
• 0-5 years of experience in sales
• Strong oral and written communication skills
• Proven ability to lead a team to meet quotas
• Excellent leadership skills
• Experience setting sales goals
• Results-oriented with strong analytical skills
• Deep understanding of CRM systems and best practices
• Proficient in Microsoft Office

We are looking for a result-driven b2b Diamond and Diamond Jewellery Marketing for Overseas with good experience in certified and non certified loose diamonds and have knowledge of Lab Grown diamond. Candidates to be responsible for all sales job duties, from generating leads to closing sales in overseas and develop contacts from his own in USA & European. Duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right merchandise. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. Analysis of the needs of existing/potential customers to meet their requirements.

A good understanding of Loose Diamonds, Certified Diamonds and Diamonds & Diamonds Jewellery and experience in the required field is most important. Knowledge of Natural & Lab grown diamonds. Exposure of the overseas market is also necessary.

For Overseas Diamond & Jewellery Marketing the candidates with good USA & European marketing & contacts will do. Have to work in Night and evening shift.