Key Account Manager - Ecommerce

Responsibilities of candidate include:

• Calling and visiting customers 

• Collect payment

➢ Demonstrates ownership to resolve challenging customer issues, escalating 

when necessary.

➢ Call customers with overdue accounts. 

➢ understand and explain benefits of repayment and credit history of 

customer. 

➢ Correct customer misunderstanding on product policy and terms.

 ➢ Set up payment plan and follow-up schedule. 

➢ Educate customer on consequences for late payment.

 ➢ Escalate difficult or unusable case to team leaders. 

➢ Provide feedback on reason for default to team Leader.

Requires candidates who is fluent in English and Hindi or English and 2 South Indian Languages

Age criteria 20 to 29 Years

Location- KR Puram, Bangalore

1. Java Lead : 8-12 Years – GGN Location - NP : 60 Days max

• Experience on Full stack development and Microservices Architecture.
• Proven experience implementing distributed applications in a container environment (Docker/Kubernetes) along with considerable experience configuring and administrating Linux (or other Unix-like) systems Software engineering experience designing Enterprise Cloud Applications with Golang will be preferred
• Experience in any Databases like Postgres or any NoSQL DB like MongoDb
• Expertise in defining business architecture, business process definition & modelling, use cases, and requirements definition, and associated best practice processes for defining these artifacts
• Proven proficiency in grasping requirements and building illustrative features with minimal specifications
• Experience working in SAfe agile development environments.

What do we do?

About MobileFirst: Mobile design & development studio focusing on great mobile app experiences. We have great exposure working with Startups, Enterprises and Design Studios. MobileFirst has worked with customers from the USA, India, UK, Kenya, and Israel.

We have catered to clients in Automobiles, Paints, Fashion, Sports, Transportation, Food, Music, Coupons, Smart Parking, Uber for X, etc.

What are we looking for?

• Android Developer with passion working on Android & Android NDK related challenges
• Exposure on Android Application development and deployment 
• Minimum 2+ years experience is required on Android 
• Must have uploaded 3 to 4 Android Applications
• Great command over Android Studio (Gradle-based development) 
• Understanding of Android UI and new UI/ UX trends
• Understanding of Play Store, FCM is required
• Exposure to Kotlin is a plus.

What should you have?

• Amazing debugging skills and problem-solving abilities
• Skills of designing and developing advanced applications for the Android platform
• Bug fixing and improving application performance
• Knowledge of Opensource Libraries & Frameworks  
• Command over algorithms, design trends & knowledge about popular applications on App 
• Continuously discover, evaluate, and implement new technologies to maximize development efficiency
• Solid understanding of the full mobile development life cycle.

Who are we looking for?

• Tech Savvy. Fast learner. Leader. 
• Creative self-starter who is comfortable with both taking initiatives and working in collaboration.
• We don't see your college degree or we don't care if you are a dropout. 

Job Perks

• Great Fun Learning exposure
• Training and Seminars on new Technologies
• Startup Experience
• Flexible timings and "work from home" options
• Assignment Incentives
• Training on Vocabulary, Soft Skills, and Personality development
• Team Lunches, Team Outings, Hangouts, and Movies

8-16 years of overall database administration and support/operations experience, with a successful delivery track record.
# Proficient knowledge in  MySQL, HANA administration.
#Should have knowledge in setting up DR and HA approaches
#Should have strong Knowledge in Backup & Recovery.
# Should have played a L2 role in current position
# Experience of working in large landscape/environment where multiple database flavors are running.
# Knowledge on Database capacity planning/strategy is an added advantage
# Knowledge & Experience on other database as HANA flavors are added advantage
# Hands on experience with expert knowledge of Unix/Linux flavors w.r.t Database.
# Good understanding of operational framework like ITIL/ITSM.
# Should be capable of Owning, Leading and coordinate operational tasks, customer escalations, process improvements.
# Excellent presentation & communication skills are a must.