Assistant Manager - Analytics & Business Intelligence

Position Overview:

We are seeking a talented Flutter Developer with 3-5 years of experience to join our dynamic

team. As a Flutter Developer, you will be responsible for designing, developing, and

maintaining high-quality mobile applications using the Flutter framework. You will collaborate

with cross-functional teams to deliver robust and scalable solutions that meet our clients'

needs.

Responsibilities:

● Design, develop, and maintain efficient, reusable, and reliable Flutter code.

● Collaborate with cross-functional teams to define, design, and ship new features.

● Identify and correct bottlenecks and fix bugs.

● Ensure the performance, quality, and responsiveness of applications.

● Translate designs and wireframes into high-quality code.

● Help maintain code quality, organisation, and automatisation.

● Stay updated with the latest trends and best practices in mobile development and

Flutter.

Requirements:

● BE/B.Tech degree in Computer Science, Engineering, or a related field.

● 2-5 years of experience in mobile application development using Flutter.

● Proficiency in Dart programming language.

● Solid understanding of Flutter framework, its architecture, and state management

techniques.

● Experience working with third-party libraries and APIs.

● Familiarity with RESTful APIs and JSON.

● Knowledge of mobile UI/UX standards and best practices.

● Strong problem-solving skills and attention to detail.

● Ability to work independently and as part of a team in a fast-paced environment.

● Excellent communication and collaboration skills.

Preferred Qualifications:

● Experience with platform-specific development (iOS/Android).

● Knowledge of Agile/Scrum methodologies.

● Familiarity with version control systems (e.g., Git).

● Experience with CI/CD pipelines.

● Contributions to open-source projects or personal projects in Flutter.

Job Type: Full-time

Benefits:

• Flexible schedule
• Health insurance
• Work from home

Schedule:

• Day shift

Ability to commute/relocate:

• Gachibowli, Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Work Location: In person

Role:  Customer Service Representative

Job type: Full time 

Role type: Operations / Call center

Location: Mumbai

Functional Area:   Need to attend and make Inbound and outbound calls and maintain the service quality.

About the role: 

We are looking for a Customer Service Representative, or CSR, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.

You will be responsible for -  

• Manage incoming phone calls from the Company’s Customer Service number
• Generate sales leads if needed for equipment upsells and trade-ins
• Understand and document Customers’ needs in order to help them with a resolution for their call and enter the same in a CRM system
• Provide accurate, valid and complete information by using the right methods / tools
• Meet personal/customer service team sales targets and call handling quotas
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Go the extra mile to engage customers

Requirements –

• All candidates must be proficient with the English as the primary language of communication with Hindi as a second language
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiarity working with Customer Relationship Management (CRM) systems and practices
• Customer orientation and ability to adapt/respond to unscripted scenarios that may come up
• Excellent communication and presentation skills
• Ability to multi-task, prioritize, and manage time effectively

Qualification & Experience: 

• Any Graduate or Post Graduate or HSC
• 1 Year of Professional Experience.

Great to have’s: Must have skills or competencies.

• Strong written and verbal communication skills
• A basic understanding of mobile phones and computers (Apple)
• Being able to work in a fast-paced multidisciplinary environment as in a competitive landscape new data keeps flowing in rapidly and the world is constantly changing

What we offer you? 

• An open minded, collaborative culture of enthusiastic technologists.
• Getting to work with our clients and be part of the next level evolution.

About Andesoft Consulting: 

Andesoft is a boutique interactive services shop strategically combining business analytics and design. The primary domain expertise covers, Web architecture, CMS and CRM technologies
Market and business analytics to achieve better market segmentation and campaign management
Custom off-line and on-line interactive applications
The 3 major business verticals we specialize in are Health Care, Financial Services, and Public and Non-profit Sectors.

Company Profile: http://www.andesoftconsulting.com

• Design collaterals for our performance marketing team across multiple display networks, social media, and native platforms.
• Execute our visual strategy and calendar to be deployed across all digital channels.
• Work with our copywriter to conceptualize compelling designs that increase the brand's overall reach, engagement, and conversions to sales.
• Work on design collaterals like social media creatives, videos, infographics, blog & amp; web banners, emails, landing pages, etc.
• Optimize designs and visual language to match the relevant channel requirements but also maintain our overall brand tone.
• Monitor and implement relevant digital design trends to keep our brand communication engaging and up-to-date with industry standards.

• 3 - 5 years of experience designing digital content and marketing collaterals, with a good portfolio of work.
• Has a clean visual design sense with good conceptual, typography, grid, and illustration skills.
• Animation and video editing skills will be an added advantage, but not mandatory.
• Can work independently and in a team to manage multiple projects and aggressive deadlines.
• Ability to work in a fast-paced environment with high volumes.
• Exceptional attention-to-detail.
• Must be proficient in Adobe Creative Suite.
• Understand competitive and best-in-class design practices for digital content.
• Ability to uncover digital design trends and implement them wherever required.

About the Role:

We are looking for passionate and highly motivated Technologist who has delivered rock solid software solutions for industry leading enterprises with lean and agile teams. We are looking for an engineer with a strong technical background, thorough understanding of testing methodologies, a passion for quality, and a desire to make a positive change in our products. 

Roles & Responsibilities

• Work on FieldEZ product development
• Perform requirements analysis, design, coding, unit testing, reviewing and implementation
• Work closely with the manager to prioritize the requirements based on technical dependencies for product development
• Provide mentoring and coaching to junior team members
• Team management and customer management

Skills & Experience

• 5 to 7 years of experience in Information Technology
• Deep understanding and hands on experience in Core Java, J2EE, JavaScript, HTML, Spring, Spring Security, Spring Boot, Microservices, Hibernate, JPA, CSS3, Angular 2+, Jquery, SQL, MySQL, PostgreSQL, Scripting, Stored Procedures, Jenkins, Git
• Experience with REST APIs
• Work on Design patterns, UML Design (Any UML tool is fine), Application and DB clustering.
• Very good understanding of database (MySQL or Oracle), knowledge in query performance optimization
• Knowledge of development lifecycle, standards, approaches, utilities, and environment
• Exposure to responsive / progressive web development would be an added advantage.

Educational Qualification

B.Tech/ B.E or M.Tech/M.E (Computer Science/Information Technology/Electronics & Communication/ Information Science) , MCA from a reputed School and University.