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Review Criteria
- Strong Lead – User Research & Analyst profile (behavioural/user/product/ux analytics)
- 10+ years of experience in Behavioral Data Analytics, User Research, or Product Insights, driving data-informed decision-making for B2C digital products (web and app).
- 6 months+ experience in analyzing user journeys, clickstream, and behavioral data using tools such as Google Analytics, Mixpanel, CleverTap, Firebase, or Amplitude.
- Experience in leading cross-functional user research and analytics initiatives in collaboration with Product, Design, Engineering, and Business teams to translate behavioral insights into actionable strategies.
- Strong expertise in A/B testing and experimentation, including hypothesis design, execution, statistical validation, and impact interpretation.
- Ability to identify behavioral patterns, funnel drop-offs, engagement trends, and user journey anomalies using large datasets and mixed-method analysis.
- Hands-on proficiency in SQL, Excel, and data visualization/storytelling tools such as Tableau, Power BI, or Looker for executive reporting and dashboard creation.
- Deep understanding of UX principles, customer journey mapping, and product experience design, with experience integrating qualitative and quantitative insights.
Preferred
- Ability to build insightful dashboards and executive reports highlighting user engagement, retention, and behavioral metrics; familiarity with mixed-method research, AI-assisted insight tools (Dovetail, EnjoyHQ, Qualtrics, UserZoom), and mentoring junior researchers
Job Specific Criteria
- CV Attachment is mandatory
- We have an alternate Saturday’s working. Are you comfortable to WFH on 1st and 4th Saturday?
Role & Responsibilities
Product Conceptualization & UX Strategy Development:
- Conceptualize customer experience strategies
- Collaborate with product managers to conceptualize new products & align UX with product roadmaps.
- Develop and implement UX strategies that align with business objectives.
- Stay up-to-date with industry trends and best practices in UX & UI for AI.
- Assist in defining product requirements and features.
- Use data analytics to inform product strategy and prioritize features.
- Ensure product alignment with customer needs and business goals.Develop platform blueprints that include a features and functionalities map, ecosystem map, and information architecture.
- Create wireframes, prototypes, and mock-ups using tools like Figma
- Conduct usability testing and iterate designs based on feedback
- Employ tools like X-Mind for brainstorming and mind mapping
Customer Journey Analysis:
- Understand and map out customer journeys and scenarios.
- Identify pain points and opportunities for improvement.
- Develop customer personas and empathy maps.
Cross-Functional Collaboration:
- Work closely with internal units such as UX Research, Design, UX Content, and UX QA to ensure seamless delivery of CX initiatives.
- Coordinate with development teams to ensure UX designs are implemented accurately.
Data Analytics and Tools:
- Utilize clickstream and analytics tools like Google Analytics, CleverTap, and Medallia to gather and analyse user data.
- Leverage data to drive decisions and optimize customer experiences.
- Strong background in data analytics, including proficiency in interpreting complex datasets to inform UX decisions.
Ideal Candidate
- Bachelor’s or Master’s degree in a relevant field (e.g., UX Design, Human-Computer Interaction, Computer Science, Marketing).
- 5+ years of experience in CX/UX roles, preferably in a B2C environment.
- Proficiency in analytics tools (Google Analytics, CleverTap, Medallia, Hotjar, etc).
- Strong understanding of wireframing and prototyping tools (Figma, XMind, etc).
- Excellent communication and collaboration skills.
- Proven experience in managing cross-functional teams and projects.
- Strong background in data analytics and data-driven decision-making.
- Expert understanding of user experience and user-centered design approaches
- Detail-orientation with experience and will to continuously learn, adapt and evolve
- Creating and measuring the success and impact of your CX designs
- Knowledge of testing tools like Maze, UsabiltyHub, UserZoom would be a plus
- Experienced in designing responsive websites as well as mobile apps
- Understanding of iOS and Android design guidelines
- Passion for great customer-focus design, purposeful aesthetic sense and generating simple solutions to complex problems.
- Excellent communication skills to be able to present their work and ideas to the leadership team.
About Enpointe.io
Enpointe.io is a technology-driven company specializing in crafting cutting-edge web and digital solutions that enhance user experience and empower brands. We focus on clean, scalable design and development with a user-first mindset. At Enpointe, we foster a collaborative, forward-thinking culture where creativity and strategy go hand in hand.
Role Overview
We’re looking for a passionate and experienced Senior UI/UX Designer to lead and shape user-centric design strategies for our digital products. You'll work closely with product managers, developers, and stakeholders to transform complex ideas into seamless, intuitive experiences.
Key Responsibilities
- Lead end-to-end UI/UX design for web and mobile applications.
- Translate product requirements into wireframes, prototypes, and high-fidelity visual designs.
- Conduct user research, usability testing, and feedback analysis to guide design decisions.
- Build and maintain design systems and component libraries.
- Collaborate with developers to ensure seamless handoff and design implementation.
- Champion accessibility, responsiveness, and consistent design patterns across products.
- Mentor junior designers and advocate for design best practices across teams.
Must-Have Skills
- Design: Typography, Layout, Color, Accessibility, Consistency
- UX: Wireframing, Prototyping, Usability, Flows, Empathy
- Tools: Figma, Sketch, InVision
- Research: Interviews, Feedback, Analytics
- Soft Skills: Communication, Collaboration, Problem-solving
Qualifications
- 3–5 years of proven experience in UI/UX design for web and mobile platforms.
- Strong portfolio showcasing end-to-end design projects.
- Deep understanding of design principles, user psychology, and accessibility standards.
- Experience working in agile or cross-functional product teams.
Why Join Enpointe.io?
- Work on impactful digital products with modern design approaches.
- Be part of a collaborative team that values your creativity and insight.
- Grow your career with mentorship, learning opportunities, and hands-on innovation.
Job Description
This is a remote position.
We’re in search of a React-Native architect who can build excellent
react-native applications with clean code.
Requirements
Must-haves:
1. You need to be excited about the problem that we are trying to solve
2. 2+ years of experience building applications in React Native
3. Build pixel-perfect, buttery smooth UIs across both mobile platforms.
4. Strong JS fundamentals
5. Experience with iOS or Native Android development experience
6. Ability to give clarity and communicate well with the team, including
Product, Backend and Dev-Ops (if and when needed)
7. Ability to use profiling tools well, getting to root causes of bugs fast
8. Ability to pick and work on adjacent technologies if and when
required (Eg: If the best performance monitoring solution needs a
basic firebase setup, that should not be a blocker for you to go ahead
and do so)
9. Maintain code and write unit tests to ensure the product is of the
highest quality.
10. Reach out to the open-source community to encourage and help
implement mission-critical software fixes—React Native moves fast.
11. You need to be comfortable working in a remote environment (Good
Internet connection and availability on phone is required)
12. Keen to learn!
Good to have:
1. Experience with React.js
2. Experience in Test Driven Development
3. Ability to tell Product what creates better User Experience, ability to
tell backend what API responses will help the user get a faster load
time
4. Inquisitiveness to understand the system as a whole, and not only be
stuck to your domain of expertise (Eg: Asking questions like why
does this particular response take so much time as compared to
others, and brainstorming with the backend engineer on how to
improve on it)
Key Responsibilities:
- Build interfaces as per the design provided by the UX / UI team
- Ensure the work output is as per the design inputs provided
- Work closely with the backend team to integrate the pull or push APIs
- Work with the support team to troubleshoot issues faced by customers
- Build programming abstractions for the specific domain
- Keen interest to always present code and work of high-quality standards.
Key Competencies (Functional):
- Proficiency in Javascript / ES5 / ES6 or Typescript
- Proficient in code versioning tools including Mercurial / Git / SVN.
- Familiarity with APIs and WebSockets
- Work with Canvas related frameworks – Cocos2d / PixiJs
- Experience with Cocos Creator is a Bonus.
• 10+ years of work experience in IT with 5+ years in software development or application architecture and 3+ years in solutions architecture
• Thorough understanding of cloud native architectures, microservice architecture design patterns, containers, container orchestration, DevOps practices and security
• Professional experience in software engineering and architecture design
• Proven experience developing well architected AWS cloud infrastructure and solutions
• Experience in providing technical leadership and mentoring
• In-depth understanding of current security best practices
• Understand business analysis techniques and processes
• 3+ years of programming experience with JavaScript and/or TypeScript
• Strong understanding of object-oriented programming
- Own Architecture and Design for one or more verticals end to end
Work with stakeholders (Product teams, Partners, UI/UX teams & Vendors) to create right architecture for large scale, large volume consumer facing applications - Ability to work in ambiguous environments
- Be on top of emerging technology and make recommendations to future-proof products and solutions
- Ensure that systems are architected to be secure and resilient through the effective application of security and Business Continuity principles
- Lead the definition and validation of architecture principles and standards
Are you looking to take the next step in your career? Be part of a promising fashion tech start-up and convert your creative vision to reality.
- Liaising with other department heads to ensure all other teams contribute equally to providing customers a seamless experience across touchpoints.
- Ensuring that the customer experience team works in collaboration with all other business functions, consistently delivering great end-to-end customer experience across stages, channels and touchpoints in the customer journey
- Collecting feedback from customer facing teams to derive meaningful insights for improvements and guiding teams to ensure a customer-centric attitude while acquiring new customers or dealing with existing customers
- Guiding the marketing and branding teams to align with the larger customer experience strategy
- Building and managing a team of customer experience specialists with expertise in customer delight
- Encouraging problem-solving, strategic thinking and customer-orientation amongst the team
- Leveraging existing and additional relevant technologies for reporting and analytics across customer service and other customer facing functions/ channels
- Improving NPS and Brand Loyalty of customers by conducting regular audits
- Helping in transforming the operations/ process for better customer satisfaction experience
What you need to have:
- Exposure to and Experience of working with CRM tools is a must
- Very good communication skills
- Good experience in customer support
- Experience on call and Email support is required but not mandatory
- 3+ years of experience with LAMP stack: Linux, Apache, MySQL, PHP
- 3+ years of experience with web APIs: REST
- AWS Experience would be great to have.
- Java/Python experience will be a Plus.
- Good Communication Skills.
Requirements
- 2-5 years of experience as a back-end developer
- Expertise with Java 1.8 and React JS
- Understanding of OOPS concepts, Design Principles, and implementations of different types of Design Patterns.
- Should have a strong acumen in Data Structures, Algorithms, problem-solving.
- Experience in Microservices
- Extensive experience in developing Web Services APIs using RESTful API design
- Comfortable writing Unit Test Cases
- Good to have experience/knowledge of
- Docker,
- Scala,
- Python, and
- AWS and other Cloud platforms
- Able to connect the dots between code and business value
Responsibilities
- Engage in high-level conversations about business strategy and the role tech plays in it
- Write well-designed, testable, and efficient code that powers our application
- Write specs and do planning for everything we build
- Conduct application analysis, testing, and debugging
- Diligently document code to keep it clean and transparent
- Ensure cross-browser and device compatibility
You Are
- You believe it’s always on you to make sure anything you do is a success.
- You have the ability to make quick and effective decisions.
- In love with a challenge. You revel in solving problems and want a job that pushes you out of your comfort zone.
- Open to change. You’re inspired by the endless ways in which everything we do can always be improved.









