Senior Business Analyst

Position: Senior Façade Designer

Role Overview:

The Senior Façade Designer will lead the façade design team and be responsible for delivering high-quality, innovative façade, glazing, and cladding designs. This role ensures technical accuracy, compliance with standards, and smooth coordination from concept to execution.

Key Responsibilities:

• Lead façade design development for major projects from concept to completion
• Provide technical guidance and mentorship to designers and engineers
• Review and approve detailed façade drawings and specifications
• Ensure designs comply with architectural intent, engineering requirements, and building codes
• Coordinate with internal teams, project execution teams, and clients
• Maintain quality control and oversee façade system performance
• Introduce new technologies, materials, and cost-effective design solutions

Mandatory Requirements:

• Bachelor’s Degree or Diploma in Civil or Mechanical Engineering (mandatory)
• 5-7 years of proven experience in façade design
• Strong expertise in façade systems, materials, and detailing
• Advanced proficiency in CAD and façade design software
• Strong leadership and stakeholder coordination skills

Reporting To:

Design Manager / Head of Façade Design

About the role:

Will be responsible for contacting & engaging with customers with care & empathy & responding to their queries in a professional manner. Ensuring customer satisfaction of the highest order.

Responsibilities:

• Handling customer queries and managing customer coordination

• Approach all queries with customer centric attitude

• Manage data and MIS reports

• Offering exceptional customer service and satisfaction

• Help build and improve processes

• Adhere to set standards of TAT and SLA

• Demonstrates customer empathy during all interactions with customers.

Candidate requirements:

• Min 1 to 3 years’ experience in a customer support role

• Can handle voice and non-voice process (chat, email, phone)

• Excellent interpersonal skills

• Excellent written and oral communication skills in English and Hindi

• A quick learner

• Ability to make high quality decisions & Multi task.

Qualification

• Bachelor's degree in Any filed

• 0-1 years experience in a customer support role

• CTC Compensation upto 2.50 LPA to 3.50 LPA

Manual Tester:

Mandatory Skills:

• Around 3-6 years experience in Manual testing complex applications
• Should be able to follow the defined test plan/strategy and perform test execution and report defects/track to closure
• Should be able to grasp the complex business domain fast and be agile in supporting the Product releases
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.
• Software lifecycle management skills: understand the application development tasks and plan testing

Roles and Responsibility

Effectively prioritizing and executing tasks in a fast-paced environment; Create full mockups of UX flows, components, and Freedom services; Create intuitive interfaces and interaction layers using best practices, the latest web trends and all available tools to augment the user experience;

Developing and annotating user flows, journeys, and persona; Illustrate design ideas with clear storyboards, process flows, sitemaps, and prototypes;

Conduct design brainstorms with product owners to understand the product details and user needs;

Drive digital design process – including websites, digital campaigns, and interactive experiences;

Defining and managing the appropriate design approach for differentiating experiences;

Create workflows, low-fi designs, high-quality designs, and other artifacts needed to collaborate and iterate from vision through execution;

Work with the Product Team including input sessions, UX reviews etc; Creating original design, typography, iconography, and art for digital screens centered around modern & industry-trending designs;

Pushing yourself and the team for continuous improvement in our design and design processes through open communication and feedback;

You’ll design the solutions, features, iterations, tests, and delightful moments that will take VRAI to the next level;

Creating frameworks and model which enable others to understand key concepts and relationships as well as generate valuable input;

Lead digital projects from strategy to conceptualization, prototyping, and final execution.

The Lead UI/UX Designer must be a great leader with the ability to maximize the talents of the teams. Doing so means being a coach, an instructor, a team leader and a critic all at once. The Lead UI/UX Designer work with User Experience Designers, Visual Designers, User Researchers, Front End Engineers, Business Analysts, Copywriters, and other Marketers on a regular basis to ensure the full experience of the UI/UX of the website, web application or mobile application is being taken care of.

Lead UIUX Design Job Description

• Maintain ownership of the product vision and roadmap and improving the product development process. Lead the team in expanding mastery of the business goals of each design request and pushing back on stakeholders with innovative UX/UI proposals.
• Demonstrate high quality design practices. This includes participation in all aspects of UX: research, ideation, strategy, interaction design, and visual design.
• Conceptualise original ideas that bring simplicity and user friendliness to complex design roadblocks, working on a framework for judging the success or failure of the product, prioritising feature development and structuring product failures.
• Empower and mentor designers in the team, fostering a collaborative, productive, and positive environment within a growing team.
• Lead design strategy activities to understand user needs & business opportunities, uncover business/user needs, generate potential solutions, craft a holistic vision for the end-to-end product and develop roadmaps for achieving that future.
• Maintain and further build design team workflows that ensure that all designs delivered are in line with style guides and are of high quality standards.
• Ensure that the projects are delivered on a timely manner.
• Highly communicative and responsive both within the team and to stakeholders across the company while managing a large volume of ongoing projects.

 Requirements:

• 6+ years of industry experience as a UI/UX designer and/or manager in a cross-functional UI/UX team, dedicated to the complete UI/UX design and development lifecycle of several successfully launched desktop and mobile applications.
• Deep understanding of the iOS and Android platforms and experience designing and launching products for both.
• Proven success designing and optimizing high-quality product experiences for a variety of platforms including desktop, web and mobile. Experience in B2B platforms is an advantage.
• Mastery of UX interaction and design principles and deliverables including rapid prototyping, concept diagrams, user scenarios, wireframes, flows, experience maps, design patterns and annotated comps.
• Architect system wide design solutions that satisfy both product and engineering requirements.
• Experience managing a team of around 6-8 UI/UX designers. Ability to communicate with different departments of a multi-national and dynamic company
• Working knowledge of the capabilities and constraints of web front-end technologies including HTML5, CSS, JavaScript, Bootstrap as well as iOS components and Material Design.
• Drive and willingness to go the extra mile with a strong work ethic.
• Experience in other type of designs (online ads, print, etc.) will be an advantage.

• Developing, coding and assisting the Email Marketing team with email campaigns
• Configuring multifaceted content elements to build personalized emails at scale
• Ensuring quality, consistency enforced at all steps and across all assets, devices, inboxes
• Staying up to date with trends in email development and continuing to study and improve skills
• Thinking and creating for conversion optimization (training will be given in-house)
• Building landing pages using HTML/CSS/JavaScript (front end)

What you need to have:

Responsibilities:

• Design and implement backend infrastructure and APIs.

• Write high quality code that is robust, readable and scales.

• Possess the drive to dive deep. thrive and progress even in ambiguous situations.

• Encourage and support knowledge sharing within teams and external groups.

• Troubleshoot & debug applications.

• Adopt problem solving as a way of life - always go to the root cause.

• Collaborate with the team to discuss and implement ideas.

• Build responsive, robust and optimised applications.

Requirements:

• Passionate about building backend systems.

• Desire to explore new ideas, open to other ideas as well.

• Love for writing clean, beautiful, readable and testable code.

• Experience in designing extensible DRY code.

• Our stack is based on Django, Python3 Celery, Angular and Postgres.

• We expect you to have a good understanding of Python. It's even better if you are familiar with some of Git. Django, Celery, Redis and Unix Shell.

• 2-5 years relevant work experience in building multiple users software solutions
• 1-2 years hands on experience building cloud based web and mobile applications
• JavaScript, React, NodeJS, structured and unstructured store
• Strong Front End or Back end experience
• Hands on experience building Restful APIs
• Hands on experience building microservices based applications
• Understanding of DevOps / DevSecOps processes and related tools including, but not limited to, IaC (Terraform, CloudFormation), config management (Chef, Puppet), Git / Bitbucket, or Jenkins, etc.
• Hands on experience with multiple frontend or backend technologies (either) / frameworks / platforms supporting web and mobile applications – Such as: NodeJS, Python, Django, Flask, PHP, Laravel, jQuery, Bootstrap, Angular, Vue.js, ReactJS, Bootstrap, React-Native, Flutter, iOS SDK, or similar.
• Hands-on end to end experience of multiple application development frameworks, monitoring tools, and deployment methodologies
• Experience building and deploying with container technologies such as Docker and Kubernetes and leveraging them throughout the CICD process
• Understanding of practices regarding system security measures