Business Analyst

Job Title : Node.js Developer

Experience : 5+ Years

Location : Gurgaon – Sector 43

Work Mode : 5 Days Work From Office (WFO)

Interview Mode : Direct Walk-in

Job Summary :

We are looking for an experienced Node.js Developer with 5+ years of hands-on experience in backend development and building scalable applications.

The ideal candidate should have strong problem-solving skills and experience working in a fast-paced product or service-based environment.

Key Responsibilities :

• Develop and maintain server-side applications using Node.js.
• Design and implement RESTful APIs and microservices.
• Work with databases like MongoDB / MySQL / PostgreSQL.
• Integrate third-party APIs and services.
• Ensure performance, security, and scalability of applications.
• Collaborate with frontend developers, QA, and DevOps teams.
• Write clean, reusable, and efficient code.
• Participate in code reviews and technical discussions.

Required Skills :

• Strong expertise in Node.js and JavaScript.
• Experience with Express.js or similar frameworks.
• Knowledge of Microservices architecture.
• Hands-on experience with MongoDB / SQL databases.
• Experience with Git and CI/CD processes.
• Good understanding of cloud platforms (AWS preferred).
• Strong debugging and optimization skills.

Preferred Skills :

• Experience with Docker / Kubernetes.
• Knowledge of Redis, Kafka, or message queues.
• Understanding of Agile methodologies.

Position: Team Lead – Data Engineering

Client: NucleusTeq

We are looking for an experienced Team Lead / Architect – Data Engineer to design, architect, and lead scalable cloud-based data platforms.

Key Responsibilities:

·     Design and architect scalable, high-performance data solutions.

·     Lead and mentor a team of data engineers.

·     Build and optimize large-scale data pipelines.

·     Drive architectural decisions and technical strategy.

·     Ensure data quality, governance, and security best practices.

·     Collaborate with cross-functional teams for end-to-end delivery.

Required Skills:

·     Strong hands-on experience in Java & Python.

·     Strong expertise in SQL and Big Data technologies.

·     Hands-on experience with Google Cloud Platform (GCP).

·     Experience with Apache Airflow for workflow orchestration.

·     Strong understanding of distributed systems and data architecture.

·     Experience in CI/CD pipelines (mandatory).

·     Experience in data warehousing and ETL processes.

·     Excellent leadership and stakeholder management skills.

Good to Have:

·     Experience with Dataflow (Apache Beam).

·     Experience designing enterprise-level data platforms.

·     Exposure to DevOps best practices.

We're Hiring: Golang Developer (3–5 Years Experience)

Location: Mumbai

We are looking for a skilled Golang Developer with strong experience in backend development, microservices, and system-level programming. In this role, you will work on high-performance trading systems, low-latency architecture, and scalable backend solutions.

Key Responsibilities

• Develop and maintain backend services using Golang

• Build scalable, secure, and high-performance microservices

• Work with REST APIs, WebSockets, message queues, and distributed systems

• Collaborate with DevOps, frontend, and product teams for smooth project delivery

• Optimize performance, troubleshoot issues, and ensure system stability

Skills & Experience Required

• 3–5 years of experience in Golang development

• Strong understanding of data structures, concurrency, and networking

• Hands-on experience with MySQL / Redis / Kafka or similar technologies

• Good understanding of microservices architecture, APIs, and cloud environments

• Experience in fintech/trading systems is an added advantage

• Immediate joiners or candidates with up to 30 days notice period preferred

If you are passionate about backend engineering and want to build fast, scalable trading systems.

Role & Responsibilities

• Translate concepts into user flows, wireframes, mock-ups and prototypes that lead to intuitive user experiences.
• Design UI for Mobile and Web applications with a special focus on Data Visualizations.
• Obsess over the details of the interaction, visual, and motion design.
• Work with product managers to define requirements, not just translate them to design.
• You will ship, measure, and improve your designs based on quantitative and qualitative feedback.
• Collaborate with engineers to ship pixel-perfect designs

Ideal Candidate

• 4yrs Experience in designing Web application and mobile application
• Proficiency in Sketch, Figma, Adobe XD, Illustrator or any Visual design tools.
• Excellent communication skills and the ability to clearly articulate design decisions.

Job Responsibilities -

● Identifying and onboarding the potential DSAs and Channel partners from open market

● Build and strengthen relationships with new and existing partners to drive business targets

● Provide day to day operational support to your channel partners

● Responsible for driving monthly sales targets and respective business metrics

Job Requirements -

● Excellent sales skills, e.g. rapport building and negotiation skills

● Good written and verbal communication skills

● Should have prior experience in NBFC and DSA preferably in mortgages (Home loan and

LAP)

● Own Conveyance and strong local industry network are preferred for this role

● Fluency in the regional language will be an additional benefit

We are seeking a highly motivated and skilled Customer Service Executive to join our dynamic team. As a Customer Service Executive, you will be responsible for managing and maintaining positive relationships with our customers, stakeholders, partners, and bank management. You will play a vital role in ensuring customer satisfaction, resolving issues, and enhancing overall customer experience.

Responsibilities:

Provide exceptional customer service:

·     Handle incoming inquiries, complaints, and requests via multiple channels (phone, email, chat, etc.

·     Respond promptly and effectively to customer concerns, striving to exceed their expectations.

Manage customer relationships:

·     Develop a deep understanding of customer needs, preferences, and pain points.

·     Build and maintain strong relationships with customers, stakeholders, partners, and bank management.

·     Regularly communicate with customers to ensure their satisfaction and identify areas for improvement.

Resolve customer issues:

·     Investigate and troubleshoot customer complaints and concerns, providing accurate and timely solutions.

·     Collaborate with relevant departments to address complex issues and ensure prompt resolution.

·     Follow up with customers to ensure their concerns are fully resolved and provide necessary assistance.

Coordinate with internal teams:

·     Liaise with various internal departments to gather information, escalate issues, and facilitate problem-solving.

·     Collaborate with sales, marketing, and technical teams to provide customers with relevant information and updates.

·     Share customer feedback with relevant teams to contribute to product/service enhancements.

Excellent communication skills:

·     Exceptional verbal and written communication abilities.

·     Active listening skills to understand customer needs and concerns.

·     Ability to articulate complex ideas and solutions in a clear and concise manner.

·     Strong interpersonal skills:

Passionate about delivering exceptional customer service and exceeding customer expectations.

Ability to empathize with customers and provide tailored solutions to their unique needs.

Problem-solving and conflict-resolution skills:

Willingness to work in a fast-paced and dynamic environment.

Ability to adapt to changing priorities and handle unexpected situations with composure.

Previous customer service experience is preferred but not mandatory.

If you possess excellent communication skills, strong interpersonal abilities, and a passion for providing exceptional customer service, we encourage you to apply for the Customer Service Executive position. Join our team and contribute to enhancing customer satisfaction, building lasting relationships, and promoting our brand's reputation.

Manages the overall support team by leading and guiding them to handle support issue resolution within defined timelines to ensure continuous business operations

Key responsibilities

• Defines and owns the end to end production support process for our applications
• Takes accountability for issue resolution within defined SLAs
• Obsesses about system quality and customer experience
• Establishes a culture of doing detailed RCAs to get to the bottom of every issue
• Partners with development teams (internal and external) to prioritize issues
• Partners with infrastructure team for infra planning based on projected production load
• Tracks issues through to closure with development teams and customers Internal Use--Confidential
• Takes actions to prevent issues from recurring
• Earns trust of the users dependent on production support
• Maintains knowledge bases for issue management
• Communicates with organizational leadership on issues, statuses, and performance against KPIs
• Hires and operates a high–performing team

KPIs

• # of reported issues
• # of open issues
• MTTR
• SLA compliance
• % of incident reduction based on permanent fixes/automation/utilities
• Customer satisfaction score