Business Analyst

Job Summary

GMI is seeking a detail-oriented and proactive eCommerce Specialist to manage and enhance the digital product catalog and order fulfillment operations on our LabCore platform. The ideal candidate will be responsible for maintaining accurate product listings, coordinating dropship orders with OEMs, and ensuring a seamless post-sale experience. This role bridges communication between internal teams, customers, and suppliers, playing a pivotal role in delivering a high-quality online shopping experience.

Key Responsibilities

• Maintain and update product listings, descriptions, specifications, and pricing on the LabCore platform.
• Create, upload, and optimize digital content (images, descriptions, specs) to enhance user engagement.
• Manage the full order lifecycle—place dropship orders with OEMs, track progress, and ensure on-time delivery.
• Provide timely customer updates regarding order confirmations, shipping, and delivery timelines.
• Handle post-sale support including returns, issue resolution, and customer inquiries.
• Collaborate with OEMs and internal stakeholders to ensure smooth and responsive fulfillment operations.
• Track and analyze platform metrics such as traffic, conversions, and customer feedback to identify areas for improvement.
• Work with marketing to align platform content with promotional campaigns and product launches.
• Maintain accurate records in eCommerce systems including order logs, customer communications, and inventory data.
• Continuously identify and implement process improvements to enhance customer satisfaction and operational efficiency.

Qualifications

• Bachelor’s degree in Business, Marketing, eCommerce, or a related field (or equivalent experience).
• Minimum 2 years of experience in eCommerce, customer service, or order management—experience in a technical/scientific industry is a plus.
• Familiarity with lab equipment and scientific terminology is advantageous.
• Proficient in eCommerce platforms (e.g., WooCommerce, Shopify, Magento, or proprietary platforms).
• Strong knowledge of digital content management tools and best practices.
• Experience with dropshipping and third-party vendor coordination.
• Excellent communication and problem-solving skills with a strong customer service orientation.
• Proficient in Microsoft Office Suite and CRM/ERP systems such as NetSuite or Salesforce.
• Highly organized and capable of managing multiple projects simultaneously with keen attention to detail.

Mandate Statement

The eCommerce Specialist at GMI plays a vital role in managing the LabCore platform’s product ecosystem and ensuring an exceptional customer experience. Through meticulous content management and efficient dropshipping coordination, the specialist ensures timely, accurate, and customer-focused operations. This role supports GMI’s mission to provide accessible, high-quality solutions to the scientific community through operational excellence and continuous improvement.

Requirements:

• At least 4+ years of experience as a Node.js developer.
• Must have knowledge of at least one card game with rules.
• Must have experience in multiplayer games with Socket.io
• Must have good communication skills in English.
• Superb interpersonal, communication, and collaboration skills.
• Exceptional analytical and problem-solving aptitude.
• Great organizational and time management skills.
• Knowledge of Game development life cycle.
• Must be willing to do hands-on coding where required and perform regular code reviews etc.
• Knowledge of JavaScript, TypeScript, NPMs, ExpressJS, MongoDB, Socket.io and Redis.
• Familiarity with AWS infrastructure.
• Basic knowledge of front-end technologies.
• Strong understanding of git.

Title: Business Development Intern

Company: FunctionUp

Location: Bangalore

About the Role:

We are seeking a highly motivated and driven B2C EdTech Sales Representative to join our growing sales team. In this role, you will be responsible for promoting and selling our upskilling courses to individual customers. You will work closely with our marketing and product teams to understand the needs of our target market, and you will use your excellent communication and interpersonal skills to build strong relationships with customers and close deals.

Key responsibilities:

• Meet and exceed sales targets.
• Should be willing to make calls to cold and warm leads.
• Successfully create business from new and existing customer accounts.
• Report and present Inside Sales progress and updates
• Manage email and telephonic communication with prospective clients
• Learn and maintain in-depth knowledge of our products, industry trends, and competition.
• Build rapport and establish long term relationships with customers.
• Work closely with the Sales and Marketing team in planning for campaigns
• Ability to gather and use data to inform decision making and persuade others.

Qualifications

• Bachelor's degree in a relevant field or equivalent experience
• Excellent verbal and written communication skills, with a proven ability to articulate complex concepts to a variety of audiences
• Strong interpersonal skills and the ability to build strong relationships with customers
• Proven ability to achieve or exceed sales targets
• Self-motivated, results-driven, and a team player

Technical Support Manager

About Bizongo:

Mandatory Skills required:

1. Ability to translate business requirements into technical requirements for QlikView

2. Perform detailed analysis of source systems and source system data and model that data in

Qlikview

3. Design, develop, and test QlikView scripts to import data from source systems, data feeds, flat files

to create Qlik marts

4. Proficiency with QlikView Scripting, use of complex QlikView functions,

advanced QlikView Expressions, experience with complex data models and optimization of data

model for query performance to create Qlik Marts

5. Architecture optimization ( includes hardware sizing , security setup , performance tuning )

6. Development of Qlikview/ QlikSense