Business Analyst

Mactores is a trusted leader among businesses in providing modern data platform solutions. Since 2008, Mactores have been enabling businesses to accelerate their value through automation by providing End-to-End Data Solutions that are automated, agile, and secure. We collaborate with customers to strategize, navigate, and accelerate an ideal path forward with a digital transformation via assessments, migration, or modernization.

You will be part of the DevOps engineers' team, managing large customer deployments including Linux and Windows Administration, Large Enterprise Application, and Big Data Workloads. You will have broad business and technology expertise coupled with a background in professional services and client-facing skills. You are passionate about the best practices of cloud deployment and ensuring the customer expectation is set and met appropriately. You will help us build scalable, efficient cloud infrastructure.

You’ll implement monitoring for automated system health checks. Lastly, you’ll build our CI pipeline, and train and guide the team in DevOps practices.  If you love to solve problems using your skills, then come join the Team Mactores. We have a casual and fun office environment that actively steers clear of rigid "corporate" culture, focuses on productivity and creativity, and allows you to be part of a world-class team while still being yourself.

What you will do?

• Application migration projects from on-premises to AWS.
• Database (RDBMS, NoSQL, DW, Hadoop) migration projects from on-premises to AWS. 
• Automate operational and server provisioning workflows using AWS CFT on AWS.
• Share the responsibility for deploying releases and conducting other operations maintenance.
• Enhance operations infrastructures such as Jenkins clusters, Bitbucket, monitoring tools (Consul), and metrics tools such as Graphite and Grafana.
• Provide operational support for the rest of the Engineering team.
• Help migrate our remaining dedicated hardware infrastructure to the cloud.
• Establish and maintain operational best practices.

What do you have?

• 2+ years of experience in using Terraform for IaaC.
• 2+ years of configuration management and engineering for large scale customers, ideally supporting an Agile development process.
• 2+ years of Linux Administration experience.
• Deep understanding of version control systems (git), including branching and merging strategies.
• Experience working with cloud platforms (AWS/EC2/ ECS/ RDS/ CloudFormation, Cloudwatch, etc.) and cloud automation tools (Ansible, Chef).
• Experience with software build tools (Maven, Gradle) and continuous integration tools (Jenkins).
• Must have supported Java-based applications in a production environment.
• Experience with Linux environments and scripting languages - bash, python, Groovy.
• Experience in supporting Node.js in production is a plus.
• Knowledge of service discovery tools such as Consul is a plus.
• Comfortable working late evening hours, which is when most patching occurs.
• You are extremely proactive at identifying ways to improve things and make them more reliable.

You will be preferred if

• You are AWS DevOps Pro or AWS SA Pro Certified

Strong Performance Marketing Profile

Mandatory (Experience 1) – Must have 3+ YOE in hands-on experience in performance marketing

Mandatory (Experience 2) – Must have experience in planning and executing lead generation campaigns on google, fb, Linkedin, managing a portfolio of minimum 10 Lakh

Mandatory (Experience 3) – Must have handled budget of >1 cr per month

Mandatory (Skills 1) – Must have knowledge of user funnels, conversion tracking, performance metrics etc

Mandatory (Company) - B2C EdTech companies

Mandatory (Location): Candidates from Mumbai only

Preferred

Preferred (Skills 1) – Experience in platforms like Tiktok and Pinterest

Preferred (Skills 2) – Experience using AI tools for various marketing work

smartShift Technologies is looking for a seasoned Database Administrator - Oracle to join our Bangalore team.

 Responsibilities

• Perform regular Database administration tasks.
• Perform HA and DR setup maintenance tasks
• Analyze the performance metrics and provide tuning recommendations
• Analyze the repetitive support requests and provide the automation feasibility
• Handle incidents and problems
• Perform trend analysis of the incidents/events and help in finding the resolution

 Skills & Experience

• Strong experience in Database Administration  in Oracle database 
• Have strong knowledge on Oracle SQL and PL/SQL 
• Expertise in writing and analysing Stored procedure , packages and triggers. 
• Exposure to AWS Cloud RDS is required
• Experience in Database Patching/Upgrade/Migrations
• Experience in managing the HA and DR setups ( Standby, DataGuard)
• Experience in performance tuning ,query optimisation
• Experience with client interaction is preferred
• Exposure to other MySQL database is preferred
• Excellent written and verbal communication skills. 
• Real time experience in DB administration (Installation/Tablespace Management/Object Management
• Expertise in RMAN and other backup(Expdp/Impdp) methodology implementations
• Experience in Database Patching/Upgrade/Migrations
• Knowledge on GoldenGate is desirable
• Knowledge on Oracle 12C/19C new features
• Experience with client interaction is preferred
• Knowledge on RAC & ASM is desirable
• Exposure to AWS Cloud is desirable
• Excellent written and verbal communication skills

Job Description: Customer Success Manager- APAC

Role Details

Position: Customer Success Manger

Location: Bangalore

Shift timings : 10am- 7pm IST

About SCRUT Automation

Scrut Automation is an information security and compliance monitoring platform, aimed at helping small and medium cloud-native enterprises develop and maintain a robust security posture, and comply with various infosec standards such as SOC 2, ISO 27001, GDPR, and the like with ease. With the help of the Scrut platform, customers reduce their manual effort for security and compliance tasks by 70%, and build real-time visibility of their security posture.

Founded by IIT/ISB/McKinsey alumni, the founding team has over 15 years of combined Infosec experience. Scrut is built out of India for the world, with customers across India, APAC, North America, Europe and the Middle East. Scrut is backed by Lightspeed Ventures, MassMutual Ventures and Endiya Partners, along with prominent angels from the global SaaS community.

Overview of the Job Profile

Business/ Customer Success Analyst will play a key role in driving Customer Success by nurturing customers in our rapidly growing business. The mission of Scrut Automation's Customer Success team is to transform our customer's compliance journey.

Responsibilities

● Own Customer Life Cycle & Account Management – from Sales Handover, Oversee & Ensure smooth on-boarding, Consistent Engagement with(MBRs and QBRs) building a Relationship of Trust & Transparency.

● Onboard customers with Integration support and drive adoption of the product.

● Represent the voice of the customer and influence the product development roadmap.

● Empathise with every aspect of the customer experience, putting customer's needs first.

● Rely heavily on data and analytics to identify customers at risk and engage proactively to mitigate churn risk.

● Track programs to move towards Perfect 10 (10 on a scale of 10 in customer satisfaction) and to establish new capability.

● Become a product expert on Scrut Automation and how our platform can be used to improve security posture through our standard offerings (SOC2, ISO27001, PCI DSS, HIPAA, CCPA and GDPR).

Requirements

● Bachelor's degree in Business, Operations Management or a related field.

● Have 2-5 years of experience in Customer Success or Account Management at a SaaS company.

● Have experience in the cybersecurity or compliance industry.

● Have clear and thoughtful communication skills, with a strong critical thinking ability.

● Problem-solving ability and customer-centric outlook.

● Be comfortable with talking through technical concepts with a technical audience.

● Have a keen ability to multitask.

● Have an outstanding work ethic and know when/how to ask for help when you need it.

Why should this job excite you?

● Opportunity to make an early impact on one of the most promising, high-growth SaaS startups in India.

● A high-performing action-oriented team.

● Immense exposure to the founders and the leadership.

● Opportunity to shape the future of B2B SaaS Customer Success with YOUR innovative ideas.

● The competitive compensation package, benefits, and employee-friendly work culture.

Note: Due to a high volume of applications, only the shortlisted candidates will be contacted by the HR team. We appreciate your interest and effort.

• Work closely with partners to gain a comprehensive understanding of the company’s hiring needs for each position, and meet competitive hiring goals and expectations
• Manage the full recruiting lifecycle across a variety of open roles helping management find, hire, and retain quality talent
• Grow and foster high-touch relationships with a database of qualified active and passive talent to pull from as new positions open up
• Continuously partner with recruiting team and senior managers to design, refine, and implement innovative recruiting strategies
• Stay active with current with job boards, social networks, and platforms to find talent, and plan, create, and release job descriptions and announcements.
•  

• 2 -5 years’ experience in recruitment (IT recruitment plus)
• Exceptional communication, interpersonal, and decision-making skills
• Advanced knowledge of MS Office, database management, and internet search
• Familiarity with job boards

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on. The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers, and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Job Description

we require candidates to Develop unique and informative content for Digital Marketing blogs, articles, and websites. Create edit and revise existing blogs.
Skill

• Excellent overall English writing skills
• Impeccable spelling and grammar
• expertise with keyword placement and other SEO practices
• excellent research, organizational, and learning skills
  
  

Desired Candidate Profile
*Graduate with Superior English writing and editing skills
*Passion for content creation

Job Description

• Write content for articles, blogs, press releases, forums, etc. as per the requirement.
• Research and develop new ideas for the creation of high-quality content.
• Proofreading, and editing of the content on a regular basis.

Please go through the Job Description Carefully

Duties & Responsibilities:

 Make about 250 outbound calls per day to potential customers

 Sales closure to processing

 Answering potential customer questions and follow-up call questions

 Strategic approach to retention & customer service

Required Skills:

 Telemarketing / Telesales or customer service experience (1 yr)

 A flair for sales with a go-getter attitude

 Ability to mould sales pitch according to the client behaviour & background

 Ability to withstand pressure & work in a fast-paced environment

 Proficient in Microsoft Office – basics of MS word & MS excel, with an average typing speed

Required Functional Skills:

 Process & product knowledge of the services offered

 Language skills – good English communication and a regional language (Marathi)

 Ability to negotiate & convince

 Sales, data & goal oriented

Required Behavioural Skills:

 Values – Integrity, honesty, punctuality, process adherence & customer centricity

 Patience, listening, influence & persuasion

 Resilience and persistence

 Energetic & self-driven, exhibit professionalism

Work & Logistics:

 Day shift on a rotational basis – Work From Home / Work From Office.

 Must have a desktop / laptop / VoLTE supported mobile phone

 4G VoLTE connection with good network / internet stability

Location : Mumbai

Job Type: Full-time

Salary: ₹10,000.00 - ₹14,000.00 per month

• Rockstar Coworkers
• Friendly & Energetic Environment
• 21 paid leaves
• Reward Employees with Experiences
• Free Food & Coffee
• Team Outings from time to time
• Work From Home Option Available
• Treat all employees as equals

Tech Stacks used  by us : 

Frontend : VueJs 

Backend : NodeJs

Key skills: ReactJs, HTML5, CSS3, REST Protocols, NodeJs, JEST, GraphQL.

Responsibilities:

• Participation in Company's product and implementation as a Frontend developer.
• Build the front-end for our mobile and web products
• Convert wireframes into working UI interfaces
• Write REST calls to interact with our back-end API
• Participation in research activities.
• Build reusable code and libraries for future use
  
  

Requirements:

• Keen design eye to translate wire frames into pixel perfect web pages
• Excellent JSON/DOM manipulation skills
• Should have strong key skills in HTML5, CSS and advanced JavaScript and the ability to turn design mock-ups into great looking sites with user interactions.
• Must also be up-to-date with cross-browser and cross-platform issues, have a good eye for detail and be able to work to tight deadlines
• Experience in building Scalable Apps
• Experience with third- party libraries, social media integration and APIs.
• Work on building product from scratch and improving application performance.
• Should understand and have knowledge on the application security practices/vulnerabilities
• Understands Web Products and understand Performance of the application.
• Linux and Unix Skills
• Hands on experience in collecting and analyzing/improving Application analytics
• Good understanding in User Patterns, CTRs and closely work with UX and Product team in a dynamic environment
• Understanding of server-side CSS pre-processing platforms, such as LESS and SASS
• Proficient understanding of code versioning tools, such as Git / SVN
• Good understanding of asynchronous request handling, partial page updates, and AJAX

Industry Background : Product based startup
Location : Hiranandani - Powai, Mumbai. (Remote working option available for candidates residing out of Mumbai)
Working Days & Timings : Monday to Saturday (Alternate Saturdays off), 12pm - 9pm.

Kindly apply if interested.