Business Analyst

About MyOperator

MyOperator is a Business AI Operator and category leader that unifies WhatsApp, Calls, and AI-powered chatbots & voice bots into one intelligent business communication platform.Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single no-code platform.Trusted by 12,000+ brands including Amazon, Domino’s, Apollo, and Razor-pay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement

Role Summary

We’re hiring a Front Deployed Engineer (FDE)—a customer-facing, field-deployed engineer who owns the end-to-end delivery of AI bots/agents.

This role is “frontline”: you’ll work directly with customers (often onsite), translate business reality into bot workflows, do prompt engineering + knowledge grounding, ship deployments, and iterate until it works reliably in production.

Think: solutions engineer + implementation engineer + prompt engineer, with a strong bias for execution.

Responsibilities

Requirement Discovery & Stakeholder Interaction

• Join customer calls alongside Sales and Revenue teams.
• Ask targeted questions to understand business objectives, user journeys, automation expectations, and edge cases.
• Identify data sources (CRM, APIs, Excel, SharePoint, etc.) required for the solution.
• Act as the AI subject-matter expert during client discussions.

Use Case & Solution Documentation

• Convert discussions into clear, structured use case documents, including:
• Problem statement & goals.
• Current vs. proposed conversational flows.
• Chatbot conversation logic, integrations, and dependencies.
• Assumptions, limitations, and success criteria.

Customer Delivery Ownership

Own deployment of AI bots for customer use-cases (lead qualification, support, booking, etc.). Run workshops to capture processes, FAQs, edge cases, and success metrics. Drive the go-live process: requirements through monitoring and improvement.

Prompt Engineering & Conversation Design

Craft prompts, tool instructions, guardrails, fallbacks, and escalation policies for stable behavior. Build structured conversational flows: intents, entities, routing, handoff, and compliant responses. Create reusable prompt patterns and "prompt packs."

Testing, Debugging & Iteration

Analyze logs to find failure modes (misclassification, hallucination, poor handling). Create test sets ("golden conversations"), run regressions, and measure improvements. Coordinate with Product/Engineering for platform needs.

Integrations & Technical Coordination

Integrate bots with APIs/webhooks (CRM, ticketing, internal tools) to complete workflows. Troubleshoot production issues and coordinate fixes/root-cause analysis.

What Success Looks Like

• Customer bots go live quickly and show high containment + high task completion with low escalation.
• You can diagnose failures from transcripts/logs and fix them with prompt/workflow/knowledge changes.
• Customers trust you as the “AI delivery owner”—clear communication, realistic timelines, crisp execution.

Requirements (Must Have)

• 2–5 years in customer-facing delivery roles: implementation, solutions engineering, customer success engineering, or similar.
• Hands-on comfort with LLMs and prompt engineering (structured outputs, guardrails, tool use, iteration).
• Strong communication: workshops, requirement capture, crisp documentation, stakeholder management.
• Technical fluency: APIs/webhooks concepts, JSON, debugging logs, basic integration troubleshooting.
• Willingness to be front deployed (customer calls/visits as needed).

Good to Have (Nice to Have)

• Experience with chatbots/voicebots, IVR, WhatsApp automation, conversational AI platforms with at least a couple of projects.
• Understanding of metrics like containment, resolution rate, response latency, CSAT drivers.
• Prior SaaS onboarding/delivery experience in mid-market or enterprises.

Working Style & Traits We Value

• High agency: you don’t wait for perfect specs—you create clarity and ship.
• Customer empathy + engineering discipline.
• Strong bias for iteration: deploy → learn → improve.
• Calm under ambiguity (real customer environments are chaotic by default).

We are looking for a seasoned fullstack developer who combines hands-on technical skills with strong experience in AI/ML and a deep understanding of market & website analytics. This role will play a strategic part in building intelligent platforms and driving data-informed decisions.

Key Responsibilities

• Architect and develop scalable, modular systems using Node.js, React/Next.js, PostgreSQL/MongoDB, and GraphQL/REST APIs. Build extensible APIs and content management workflows.
• Use OpenAI, Anthropic, or Gemini APIs to build features like automated FAQ generation, AI visibility scoring, and citation-ready content enrichment. Optimize for AI Answer Engines (AEO)
• Implement and analyze data from tools like Google Analytics, Mixpanel, Amplitude, Hotjar, etc.
• Develop dashboards and data visualizations to support marketing and product teams
• Collaborate with designers, data engineers, and product managers to align tech with business strategy
• Own product performance and conversion metrics with regular audits and improvements
• Evaluate user behavior, funnels, and attribution to improve product and marketing decisions

Required Skills

• Strong fullstack capabilities (JavaScript, Node.js, React/Angular, APIs, databases)
• Solid understanding and practical experience in AI/ML frameworks (e.g., Python, TensorFlow, Hugging Face, OpenAI API, Langchain)
• Experience implementing bot tracking pipelines: identifying and measuring search engine bots, AI crawlers, and language model spiders.
• Use of tools like server logs, Cloudflare bot management, or custom bot classification systems.
• Knowledge of how to measure AEO performance: visibility in AI answers, citation signals, crawl frequency, and interaction patterns.
• Comfortable collaborating with a business co-founder — a fast-moving, product-minded builder who thrives in zero-to-one environments

1. Experience in JTAG, MBIST , Scan Compression, ATPG, Fault Simulation.
2. Experience with industry ATPG tools Synopsys Tetra MAX, Cadence Encounter Test or
3. Mentor Fast Scan ATPG tools Synopsys DFT scan insertion.
4. Experience with industry simulation tools such as VCS, ModelSim, NC Verilog etc.
5. Pattern Simulation with and without timing annotation & debugging

Location: Mumbai

Experience: 10 Yrs. Exp. (Preferably in MEP/HVAC Industry)

Salary: 50000 INR

Opening: 1

Key Responsibilities:

 Develop and implement effective recruitment strategies to attract top talent in the

HVAC/MEP industry, including sourcing candidates through various channels such as

job boards, social media, professional networks, Consultancies, and industry

associations.

 Collaborate with Department HOD’s to understand staffing needs and develop job

descriptions and requirements for open positions.

 Proactively source and identify qualified candidates for a variety of roles within the

HVAC/MEP field, including engineers, sale engineers, project managers, and several

other positions.

 experience and screening and assessment of candidates to evaluate their skills,

experience, and fit for specific roles.

 Coordinate and schedule interviews with HOD’s.

 Conduct thorough interviews with candidates to assess their technical competence,

cultural fit, and alignment with company values.

 Communicate effectively with candidates regarding the status of their applications,

next steps, and job offers.

 Promote the company's employer brand to attract and retain top talent in the

HVAC/MEP industry.

 Maintain accurate and up-to-date records of recruitment activities, including candidate

profiles, interview notes, and hiring metrics.

Qualifications:

 Bachelor’s degree in human resources, Business Administration, or related field.

 Proven experience as a Talent Acquisition Specialist or Recruiter, with a focus on the

HVAC/MEP industry or related sectors.

 In-depth knowledge of recruitment best practices, sourcing techniques, and candidate

assessment methods.

 Strong understanding of HVAC and MEP disciplines, including technical skills and

qualifications required for various roles.

 Excellent communication, interpersonal, and negotiation skills.

 Ability to build relationships with candidates, hiring managers, and external partners.

 Highly organized with the ability to manage multiple priorities and deadlines

effectively.

Company Description

Gencosys Technologies Pvt. Ltd. is a leading Information Technology company with a strong presence and customer base in South Asia, Middle East and Africa, Asia Pacific, Kingdom of Saudi Arabia, and North America. We provide comprehensive IT support and solutions to businesses in various industries.

Role Description

This is a full-time on-site role for a Search Engine Optimization Specialist at our Lucknow location. The Specialist will be responsible for conducting keyword research, performing SEO audits, building links, analyzing web analytics, and implementing on-page SEO techniques to improve website rankings and visibility.

Qualifications

• Keyword Research and SEO Audits
• Link Building and Web Analytics
• On-Page SEO
• Experience in optimizing websites for search engines
• Understanding of SEO best practices and industry trends
• Proficiency in web analytics tools and SEO software
• Familiarity with HTML, CSS, and JavaScript
• Excellent analytical and problem-solving skills
• Strong communication and collaboration abilities
• Bachelor's degree in Marketing, Computer Science, or related field

Position: Android Developer

Location: Ahmedabad
Experience: 1-4 years

Minimum 1.5 Years of experience.
At least 3 apps are fully developed and live on the store
Latest kotlin and java language knowledge required
SQLite local database knowledge must
API integration knowledge must be required not just copying past code but must understanding how that works
Social Media login and firebase knowledge required
Git command and repository knowledge must be required

Job Description

Organizational Overview

It is a super app to digitize India’s 50M+ sales agents where they can get access to relevant products & services, receive training through interactive videos on “how to sell, what to sell and whom to sell”, and earn money. For businesses, we help them save a huge effort in managing and training these agents and help them increase their reach to every nook and corner of the country.

India is a trust deficit market which cannot be accessed through Internet Marketing on Facebook and Google as the majority of the customers need training, push, motivation and a primer on why and how to use a product.

To solve this problem, traditional industries like BFSI, Telecom, Automobile, Real Estate etc. use 50M+ frontline sales executives to drive distribution. We believe that not just for these traditional industries but also for emerging companies in FinTech, EdTech etc these agents will play a pivotal role in accessing trust deficit customers.

They have grown to a  100,000+ agent network across India (growing 50% MoM). One Code is funded by tier1 VC’s and angels in India.

Role Overview

Summary of Role

As a part of the consumer products software engineering division, you will take an active role in the definition and evolution of standard practices and procedures. You will be responsible for defining and developing software for tasks associated with the developing, designing and debugging of the software applications.

Responsibilities:

• Overlook development of all consumer products in JAVA
• Optimize components for maximum performance across a vast array of web-capable devices and browsers
• Focus on code maintainability and performance of application
• Provide technical advice and assists in solving programming problems
• Continuously create new and interactive features that would help to improve user experience and user engagement.
• Assist with troubleshooting of issues as needed
• Lead the design and architecture of software solutions
• Assist in developing and maintaining continuous integration pipelines

Required Skills for this Role:

• JAVA
• Spring/Spring Boot
• Hibernate
• Linux
• REST
• Kafka
• Mysql
• AWS
• ELK Stack (Elasticsearch)
• CI/CD Pipelines
• Team Leadership experience of at least 3 year

Qualifications:

• 2+ years of experience in Java based technologies
• Experience in designing databases and system architecture
• Experience in building products from scratch at well funded start-ups

Salary Range: Best in industry

Why join us?

• You will get to work with an experienced team who has worked in multiple startups.
• Experimenting is the name of the game. And POCs are the snacks that fuel them.
• Grow with us. It is a family
• Gain exposure to two of the fastest growing markets in the world - South East Asia and Social Commerce

The Angel Broking Story

Incorporated in 1987, Angel Broking Limited is one of the largest independent full-service retail broking houses in India committed to providing accurate and widespread data for every online share trader. Angel Broking is considered as a home to the independent database on the web covering the Indian online brokerage industry. Our experience of over two decades has helped us to integrate our knowledge and expertise in the broking industry with the technology we provide to our retail clients through various platforms.

We are a technology-led financial services company providing broking and advisory services, margin funding, loans against shares (through one of our Subsidiaries, AFPL) and financial products distribution to our clients under the brand “Angel Broking”. Our broking and allied services are offered through (i) our online and digital platforms, and (ii) our network of over 15,000 Authorised Persons (the “Authorised Persons”), as of Sep 30, 2021.

We have a team of highly skilled technology and finance professionals and are currently looking for highly motivated field experts to be part of our high-energy team.

Role: Product Manager

What will you do

As Product Manager, you will play a key role in our journey to make trading & investing easily accessible and affordable to all millennials. You will be conceptualizing and executing ideas that create values for traders as well. The job will involve understanding traders & investors requirements, creating workflows, and coordinating with design, engineering, marketing & operation teams.

Roles & Responsibilities

• Define, understand & identify key success metrics.
• Track and analyze performance and constantly identify improvements to drive maximum usage and achieve business objectives
• Design & own product roadmap. Ensure steady execution of product life cycle processes from idea to final launch
• Collaborate with design team and guide their investments for research, prototyping, experimentation, and overall design thinking
• Collaborate with Data Analytics team and guide their investments in data analysis for a high impact conversational, prediction, and personalization strategy
• Coordinate with internal business verticals to collect requirements and convert them into clear actionable items
• Manage daily interaction with the tech team to clear their doubts if any in the requirements documents.
• Own features and experiments end-to-end, including writing product specs, creating wireframes, driving cross-functional execution, making thoughtful product decisions along the way, and sharing insights and results throughout the company.
• Gather, review, and interpret qualitative & quantitative data to uncover new product insights.
• Ability to drive PAT, DAT & UAT along with QA team
• Take product ownership through the entire development cycle, from concept, design and development, through to launch and achieving business impact
• Ability to take initiative and address something hands-on, you persevere when others give up.

What we are looking for

• Engineering and / Management degree from a Tier 1 institution.
• We are looking for developer turned Product Manager with 1-6 years of experience in Product Management. (Preferably 1+ years of Hands of Application development (in Java / C++ / or any other programing language))
• Experience in the B2C/B2B segment
• Data-driven decision-making ability
• Sharp User Research skills - conducting Usability Testing, User interviews, Card Sorting & A/B Testing
• Obsession with the mission to improve customer experience
• Prior experience in understanding & working with APIs driven businesses and leading B2C mobile applications.
• Ability to conceptualize, manage and prioritise tasks
• Excellent Stakeholder management skills
• Amazing verbal and written communication skills
  
  

What you get :

• Chance to play a pivotal role in building the next-gen fintech product
• Top tier scale from Day 1 - related battle scars / glory
• Work with other world class talent ( ex Amazon, Uber, Google, Walmart Labs)
• Still be based out anywhere you wish - You can Work from Anywhere #WFA}

If you are #superpumped about the role, we would love to connect with you! APPLY NOW