Junior System Admin

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile,  web and cloud platforms.  

We are looking for an enthusiastic and self-driven System Admin to join our team.  

Roles and Responsibilities:  

• Respond to user requests for technical support and resolve issues in a timely manner.
• Install, configure, and troubleshoot hardware, software, and peripheral devices.
• Proficient knowledge of Windows and Mac, Linux operating systems (install/Reinstall, configuration,  troubleshooting) 
• Experience in Gsuite administration, creating email IDs, groups etc. 
• Hands-on experience on the firewall (preferred: Sophos firewall) and Wi-Fi access points.
• Experience in restoring the backup configuration to a new firewall in case of firewall failure and updating the firmware. 
• Hands-on experience in Antivirus endpoint protection with a central dashboard (preferred: Sophos Intercept X  Advanced) 
• Knowledge of managing user access in Gitlab and Jira. 
• Basic knowledge of AWS Cloud services like IAM, EC2, and S3 buckets. 
• Knowledge of any ticketing tools. 
• Knowledge of any MDM, and Active Directory is good to have. 
• Experience in VPN implementation and resolving issues related to VPN connectivity is required. 
• Experience in coordinating with Hardware Vendors (Dell/Acer tech support) for resolving hardware issues of laptops under warranty. 
• Maintain and update hardware and software inventory, as well as documentation of support activities.
• Assist in the planning and implementation of software and hardware upgrades. 
• Train users on basic software and hardware functionality and provide guidance on best practices.
• Perform routine maintenance tasks, such as system backups, software updates, and antivirus scans.
• Ensure compliance with company policies, procedures, and security standards. 
• Knowledge of network protocols, and network troubleshooting. 
• Experience in participating in ISO auditing.
• Good communication skills. 
• Disposal & Track of Assets. 
• List of tools are using - Manage engine End point central, Sophos endpoint 
• Generate the reports – ISO weekly and monthly,  
• Audit of server and network every 6 months- Vulnerability Assessment and Penetration Testing

Job description

• Being the primary point of contact for IT support within a company.
• Installing and configuring computer hardware.
• Configuration, Setup and troubleshooting, Systems/Server
• Diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems.
• Configuring switches and assigning switch ports to different VLANs.
• Hands on experience in using AnyDesk, Microsoft etc to solve technical issues, by taking remote access.
• Systems/Server administrator Windows(MCP), General networking LAN switching (CCNA) preferred, Network implementation LAN and WAN networks.

Required Candidate profile

• Proven experience as IT Administrator or relevant position.
• Excellent diagnostic and problem solving skills.
• Hands on experience with sophos devices and firewalls.
• Basic troubleshooting on VPN Tunnel issues (site2site).
• Hands on experience and good troubleshooting skills for Microsoft exchange servers.
• Excellent communication ability.
• Outstanding organizational and time-management skills.
• In depth understanding of diverse computer systems and networks.

Hardware person need to know

1. Latest and old Windows Operating System
2. Linux(ubuntu, centos, others) Operating System
3. Installation of windows and Linux operating system
4. Networking knowledge
5. LAN, Router, Switch configuration and installation
6. Knowledge of computer hardware as like RAM, HardDisk, Motherboard, SMPS, and other parts
7. Knowledge of repairing and replacing of hardware of both desktop and laptop
8. knowledge of installation of different software for both Linux and Windows operating system

JOB DESCRIPTION:

Role: Senior System Manager/System Manager

Experience: 12 - 15 years

Location: Hyderabad.

Type of Employment: Permanent

Responsibilities: 

Should have minimum 12 years of experience

Worked in a software firm and helped both ERP and Web Teams

Managed/Mentored a team of at-least 15+ associates

Exposure to data-center management

Design IT Infrastructure for customers on cloud & Cost Management

Hands-on knowledge on Windows and Linux Servers

Hands-on knowledge on Virtualization (HyperV/VMWare/OVM)

Experience on cloud services like AWS, OCI, Azure

Experience on Web Servers - IIS and Apache

Experience in Network/Firewall

Certified on Microsoft/Cisco/PaloAlto (any one is enough)

Experience in Automation Tools/CICD Tools, Terraform or at least have managed a team of such associates.

Worked on Ticket Management Softwares.

Team & Ticket SLA Monitoring

Drive Strategy for the IT Infrastructure & Network for the clients

Very Good communication skills

Willing to work in shifts (if needed)

As a partial Google-acquired company, we’re proving success doesn’t come by accident.

Benison has a history of demonstrating growth by innovation. We re-invest our profits back into the initiatives for growth of our people and the company. The culture, technology innovations, customer service, our actions are aligned to our values. Our value and culture is the reason why our people stay with Benison much longer than industry standards

Get the best from your life with Benison

Join the Benison Developer Family*

Benison Technologies is filled with passionate people who lead fascinating lives. You’ll fit right in. From the amazing benefits, mentorship, growth opportunities and team bonding activities, we help you thrive while experiencing the Benison life.

· Strong backend skills – C++

· Algorithmic thinking

· Experience with development in windows environment - VisualStudio

· Demonstrated creativity and intelligent thinking

· Troubleshooting & debugging (VS, WinDBG) skills

· Solid understanding of development processes

· Ability to use English on daily basis (reasonable spoken)

· Desire to learn new technologies

· Advanced networking and administration skills

For more information you may visit *

https://benisontech.com/" target="_blank">https://benisontech.com/

Database Management and complete DATA BASE ORIENTATION OF CLIENTS IN THE SOFTWARE SYSTEMS AND PUNCHING THE DATA INTO THE SOFTWARE ASSIGNED.

-Troubleshoot and resolve all problems encountered with hardware and software.

-Laptop, MAC pcs, Troubleshoot and resolve firewall, desktop, hardware, connection, printer, and software issues.

-Update network applications as required. Maintain daily tape backup and off-site tape storage

Administration of all networks, servers, and storage infrastructure to Build, test, implement, operate, patch, monitor, backup, update, and secure

-Hardware / Software configuration of Servers, Switches, Routers, Firewalls, and storage system

Maximize corporate network services uptime by maintaining the corporate network, server, and storage infrastructure

-Maintain and manage VPNs and routers and Troubleshoot Management of personal queries

Provide Mobile device support and Maintain all the devices and regular check of the personal devices of the Management and Employees.

Desired Candidate Profile: 

-Outstanding organizational and time management skills, Analytical thinker, and problem solver. Attention to detail is Crucial.

-Experienced Symantec Antivirus/Cisco VPN solutions, Hands on experience in networking, routing and switching, and Administration

-In-depth knowledge of best practices around management, control, and monitoring of server infrastructure.    

Network Admin

What is the role?

As the IT/System administrator, you will oversee and maintain all aspects of the company’s computer infrastructure including desktop support, maintaining network, servers and security programs and systems. Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently.

Key responsibilities

• From servers to security programs, review all computer systems to ensure that all aspects are operating efficiently.
• Troubleshoot problems, configure hardware and software, implement back up processes including disaster recovery and failover procedures and assess systems for upgrades or replacement.
• Install new systems, assess, and implement upgrades as needed, create passwords, and run checks for viruses and spyware.
• Provide desktop support to the employees and manage the IT helpdesk.
• Build an internal wiki with technical documentation, manuals, and IT policies.
• Responsible for capacity, storage planning, and database performance.
• Diagnosing, verifying, recording, and reporting downtime and providing immediate notification for all incidents.
• Represent the IT department during various internal and external ISMS and Quality audits.
• Maintaining the register of all the IT Assets, Including hardware's and Software's.
• Familiar with the mail security, web browsing protection, Endpoint security, data recovery, backup and Active Directory.
• Maintain procedures and reports that provide technical support to the entire organization.
• Support the implementation of new solutions or applications for the organization. 
• Knowledge about Incident management, access control, Log monitoring, VPN, VAPT and Password management.

What are we looking for?

• 5+ years of database, network administration, or system administration experience.
• Strong communication, organizational, problem-solving and time management skills.
• Ability to work independently and apply analytical skills.
• Familiarity with various operating systems and platforms.
• BSc/BA in Information Technology, Computer Science, or a related discipline.
• Professional System administration / IT certifications in Linux, Microsoft, or other network related fields are a plus.
• A proven track record of developing and implementing IT strategy and plans.
• Strong knowledge of implementing and effectively developing helpdesk and IT operations best practices, including expert knowledge of security, storage, data protection, and disaster recovery protocols.
• Prior experience of working on ISMS, GDPR & SOC guidelines of IT Infra and security.

Whom will you work with?

This is an individual contributor role and you will be reporting to the Head – HR & Admin.

What can you look for?

A wholesome opportunity in a fast-paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

We are

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

Way forward

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

∙ Computer Science related Bachelor's Degree or equivalent experience 

∙ Min 2 years of experience on GCP / AWS / Azure cloud system ( Overall 5+ years of experience) 

∙ Familiarity with LAMP stack technologies, experience supporting 

∙Must be capable of working on Linux System. 

∙ Familiarity with SQL, Apache, File storage, Load Balancers and Agile methodologies ∙ Knowledge of shell scripts, Linux system administration. 

∙ Strong DNS management and automation background 

∙ Strong scripting (bash, php, perl) skills 

∙ Good understanding of TCP/IP networking and troubleshooting 

∙ Clear communication and documentation of projects and procedures 

∙ Strong problem solving skills 

∙ Demonstrated ability to manage timelines, dependencies, deliverables, milestones and resource allocation and management in projects. 

∙Strong Cloud Architecture experience. 

∙Cloud Security 

∙Added Advantage with knowledge of Microservices/API/ Queue systems 

∙knowledge of cloud computing technologies and current computing trends. ∙Understanding and willingness to embrace CI/CD and automation tooling such as Jenkins and GIT 

Responsibilities: 

∙ Set up technical server infrastructure, providing technical assistance to development teams, monitoring site performance, and troubleshooting issues when they arise.

∙ Set up and maintain a development server environment and a live server environment with a process for testing and deploying changes to live sites. 

∙ Take an active role in designing, implementing and maintaining a scalable and robust enterprise server environment. 

∙ Administer Apache web server, Load balancer and MySQL Server 

∙ Work on System Security and IPTable configuration 

∙ Optimize servers for high traffic, security, and other system issues. ∙ Evaluate and propose new or improved system architecture. 

∙ Document system configuration, processes, and procedures. 

∙ Share responsibility with team members for rotating on-call duties.