Digital Marketer

Responsibilities:

1.     Sales Generation:

·       Identify and prospect potential clients to generate new business opportunities.

·       Conduct effective sales presentations and product demonstrations to showcase the value proposition of our offerings.

·       Collaborate with the sales team to develop and implement sales strategies to achieve revenue targets.

·       Follow up with leads and coordinate the entire sales cycle from initial contact to closing deals.

2.     Client Relationship Management (only for Senior Associate):

·       Build and maintain strong relationships with clients by understanding their needs and providing tailored solutions.

·       Provide exceptional customer service and address client inquiries and concerns promptly and professionally.

·       Conduct regular client follow-ups to ensure client satisfaction and identify opportunities for upselling or cross-selling.

3.     Market Analysis (only for Senior Associate):

·       Stay updated on industry trends, market conditions, and competitor activities.

·       Conduct market analysis to identify potential business opportunities and target markets.

·       Gather customer feedback and market insights to contribute to product and service enhancements.

4.     Sales Administration:

·       Maintain accurate and up-to-date sales records, including customer profiles, sales activities, and pipeline management.

·       Prepare sales reports and forecasts for management review.

·       Collaborate with the sales team and other departments to streamline processes and improve sales effectiveness.

Qualifications and Skills:

·       Bachelor's degree in Business, Marketing, or a related field.

·       Proven track record of 1-3 years in sales or business development roles for an associate and 4-6 years in sales and business development roles for a senior associate, preferably in a B2B environment.

·       Relevant experience like training Industry, HR consultancy, etc

·       Strong negotiation and persuasion skills with the ability to close deals.

·       Excellent communication and presentation skills, both verbal and written.

·       Self-motivated and target-driven, with a demonstrated ability to work in a fast-paced sales environment.

·       Strong interpersonal skills with the ability to build rapport and establish long-term client relationships.

Benefits:

·       Opportunities for career growth and professional development.

·       Collaborative and supportive work environment.

·       Ongoing training and skill development programs.

1. Develop and execute a comprehensive marketing strategy that includes brand positioning, product positioning, and go-to-market plans.
2. Increase brand awareness and drive demand for our products through a variety of channels, including digital marketing, social media and events.
3. Collaborate with the product and sales teams to develop and execute campaigns that drive conversion and generate leads
4. Analyze market trends and customer data to inform marketing decisions and optimize performance
5. Work closely with the senior leaders to align marketing efforts with overall company goals and objectives.
6. Collaborate with internal teams to create landing pages and optimize user experience.
7. Utilize strong analytical ability to evaluate end to end customer experience across multiple channels and customer touch points
8. Strong analytical skills and data-driven thinking.
9. Coordinating for website development
10. Coordinating for E-newsletters design
11. Providing inputs and ideas into marketing enterprises and subsequently promote them and monitor response

Additional Roles & Responsibilities

1. Designing and executing test cases and test plans to identify defects and improve product quality.

2. Collaborating with software developers, project managers, and other stakeholders to identify and address issues and improve the overall product quality.

3. Conducting automated and manual testing to validate functionality and ensure that software meets customer requirements and specifications.

4. Analyzing and interpreting test results to identify trends and patterns, and making recommendations for improvements.

5. Identifying and prioritizing defects and issues and working with development teams to ensure timely resolution.

6. Documenting and maintaining test cases, test plans, and other relevant documentation to support the testing process.

7. Communicating testing results and progress to stakeholders, including project managers, developers, and business analysts.

Additional Skills

TestRail, TestLink, JIRA, HTML, CSS, and JavaScript, BrowserStack, CrossBrowserTesting, JMeter, Selenium

JD-

• Experience in C# ASP.NET + MVC + Entity Framework development

• Experience in JavaScript and jQuery

• Experience in Web Services and third party API Integrations

• Experience in SQL Server databases

Responsibilities

• Design, code, test, and manage various applications

• Collaborate with the engineering team and product team

• Follow outlined standards of quality related to code and systems

• Deploy tested code to the production environment

Job Title:– Customer relationship Manager

Location: Bangalore

About AbleCold Logistics: (www.ablecold.com)

We are India's fastest-growing integrated end-to-end cold chain solutions company. Within a short span of time, with our asset-light model and strong diverse operations experience, we have disrupted the cold chain space and solved several unique problems that had never been addressed over decades. Our ability to create cold chain solutions depending on our customers’ needs and maintain operational excellence while being frugal has rewarded us with being compared to the largest players in the cold chain industry by several market analysts and investment firms.

Our customer base includes some of the largest brands in India in quick commerce, quick service restaurants, seafood, ice creams, and frozen food. Our core team members have a diverse set of experience across several industries and startups/corporates and are alumni from prestigious institutions such as IITs, IIMs and Harvard Business School.

AbleCold is at an inflexion point and for the next phase of rapid growth, we are seeking individuals with high-energy, highly motivated to work in ambiguity, and interpersonal and cross-functional skills to join our team.

Role and Responsibilities:

●       The ideal candidate should have a solid understanding of customer relationship management principles, excellent communication skills, and a passion for delivering exceptional customer service

●       Serve as the main point of contact for customers, addressing their inquiries, concerns, and requests in a timely and professional manner.

●       Collaborate with internal teams, such as sales, marketing, and product development, to ensure seamless customer experiences.

●       Maintain accurate and up-to-date customer records, interactions, and communications

Required skills/experience:

●       High energy with a zeal to build a business from scratch and have a sense of ownership.

●       Willingness to roll your sleeves and hustle for ad-hoc problem solving whenever the operational need arises.

●       Strong team player with the ability to work independently and collaborate with cross-functional teams.

Benefits of Working at AbleCold Logistics:

●      Be part of a high growth start-up

●      Steep learning curve - we believe in learning by doing

●      Work with Mentors and true innovators from Harvard Business School, IITs, IIMs and ISB. Founders and employees work together; there's no middle management, so you learn from the best.

●      Empowering place to be in - We believe that each individual brings in a new perspective and new ideas. You will have the opportunity to implement your ideas and try out experiments and pilot projects.

●      Meritocratic culture - Your work will be recognised as will your failures. You will be instilled with the value of creativity, hard work and ownership.

• Minimum of 1-2  years of experience as a Full Stack Developer or similar role.
• Bachelor’s degree in Security, Computer Science, or a related field.
• Experience with  React.js, Node.js, Next.js, and JS libraries.
• Must have an understanding of web3 and blockchain fundamentals.
• An exceptional understanding of secure and scalable application development, including the full lifecycle of API microservices services, including authentication, API gateways, and versioning.
• Excellent analytical and time management skills.
• Ability to wear many hats and learn new technologies quickly.
• Solid knowledge of web architecture and design patterns.
• Good knowledge and understanding of Backend and Frontend technologies
• Hands-on experience in building REST API using NodeJs
• Excellent communication and teamwork skills
• Great attention to detail.

GaragePlug, a SaaS Startup based out of Banglore, is an After-Sales Automotive Workshop Management Platform founded in 2017 by Automobile Industry experts. GaragePlug is presently trusted by hundreds of brands across 25+ countries and continues to expand across the world! We are now ready to take a long jump in 2022. To make this happen, We're looking for dynamic Customer Success/Support people to assist in various stages of the customer life cycle such as Onboarding, User Training, Support, Adoption, etc.

What Makes You The Right Fit :

• Engineering Degree
• 0-2 years experience in customer support or success roles.
• Must be able to work in the US time zone (US and Latin America markets)
• Ability to communicate with customers by email, chat, and phone.
• Excellent interpersonal, verbal, and written communication skills with the ability to take initiative and build strong relationships
• Customer-focused attitude.
• Willingness to work in a Startup.

Your Primary Responsibilities :

• You will be the first point of contact for customers via email & chat primarily, over the phone if it is required.
• Onboard new customers and help them digitalise their workflows in our software.
• Conducting training sessions for Users to ensure the right understanding of the Product
• Keeping a track of the Product adoption.
• Maintain a profitable relationship with the clients.
• Play a key role in sharing the voice of users with the rest of the team.
• Work with the product team to resolve issues, bugs, and feature requests reported by customers and to ensure that they are delivered and conveyed to customers.
• Work closely with the Quality Assurance team.
• Identify and report bugs & customer requests using JIRA.
• Owner of the Self-Help knowledgebase of GaragePlug.

Performance Parameters :

• Renewals
• Upsell, Revenue generation
• Prevention of Churn
• Maintain NPS Score
• Support Response Time

Perks for you :

• Work in fast globally growing Start-Up
• Work with industry experts
• Opportunity for international travel

Location : Bangalore.

Apply through this link
https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america" target="_blank">https://garageplug.freshteam.com/jobs/SENl2SzgSAVQ/customer-success-support-us-latin-america

• gathering and analyzing user/business system requirements, Participate in design meetings and consult with clients to refine, test and debug programs to meet business.
• Develop, test and implement new software programs
• Identifying areas for modification in existing programs and subsequently developing these modifications
• Clearly and regularly communicate with management and technical support colleagues
• Design and Applications, Web Sites, Data Communication Processes and User Interfaces
• Writing and implementing efficient code
• Determining operational practicality
• Test, maintain and recommend software improvements to ensure strong functionality and optimization
• Working closely with other developers, UX designers, business and systems analysts
• Analyze user requirements , Make good technical decisions that provide solutions to business challenges
• achieve resolution to outstanding problems or issues
• Communicate effectively and professionally in all forms of communication with internal and external customers
• Possess strong problem solving and decision making skills while using good judgment

Short runs at Bourdaina are 3 month fast track programs with clearly defined processes & objectives. Atleast one short run is mandatory before joining us for long haul.

Here's what you'll do day-to-day:

•  Actively seeking out new sales opportunities through networking and social media.
• A sales intensive role where you help restaurants, F&B brand, Hotels and FMCG brands by selling Bourdaina products
• Demonstrating and presenting products and services.
• Account management for key clients of the organisation.
• Manage end-to-end client relationships including pitching, negotiation, contracting, billing/invoicing, and payment collection, result tracking and troubleshooting.

Here's what we're looking for:

• People with 0 - 3 years of work experience. Relevant experience in B2B sales will be great!
• Someone who comes with a strong sense of initiative and personal leadership demonstrating the ability to function independently, and comfortable working in a startup environment.
• A person who is articulate, organized, detail-oriented, and has the ability to multitask.