Director - Strategy & Solutions (Performance Marketing)

Pattern Agentix (patternagentix.com) is seeking a computational bilogist to assume the role of Lead AI researcher to create advanced multi-agent AI systems leveraging cutting-edge AI research and Retrieval-Augmented Generation (RAG) techniques. The ideal candidate should have a strong academic and research background in AI, demonstrated through published research papers, open-source contributions (e.g., GitHub).

Exposure to bioinformatics or some background in bioinformatics is a compulsory requirement. The candiate will apply computational techniques, mathematical models, and computer science skills to analyze and interpret complex biological data.

Required Skills & Experience

Master’s or Ph.D. in AI, Machine Learning, Computer Science, or a related field with some exposure to bioinformatics. 

Strong AI research background, demonstrated through peer-reviewed publications in top-tier AI/ML conferences or journals (e.g., NeurIPS, ICML, AAAI, CVPR, ACL, etc.).

Proficiency in Python and experience with AI/ML frameworks (e.g., PyTorch, TensorFlow).

Experience with multi-agent AI systems and their architectural design.

Project Scope

The project involves developing a sophisticated multi-agent system that:

that automates hypothesis generation in biomedical research using large bimedical research data sets..

We are open on compensation models but compensation will be aligned to local norms. We would consider part time or full time.

You need to drive automation for implementing scalable and robust applications. You would indulge your dedication and passion to build server-side optimization ensuring low-latency and high-end performance for the cloud deployed within datacentre. You should have sound knowledge of Open stack and Kubernetes domain.

YOUR ‘OKR’ SUMMARY

OKR means Objective and Key Results.

As a DevOps Engineer, you will understand the overall movement of data in the entire platform, find bottlenecks,define solutions, develop key pieces, write APIs and own deployment of those. You will work with internal and external development teams to discover these opportunities and to solve hard problems. You will also guide engineers in solving the complex problems, developing your acceptance tests for those and reviewing the work and

the test results.

What you will do

• As a DevOps Engineer responsible for systems being used by customer across the globe.
• Set the goals for overall system and divide into goals for the sub-system.
• Guide/motivate/convince/mentor the architects on sub-systems and help them achieving improvements with agility and speed.

• Identify the performance bottleneck and come up with the solution to optimize time and cost taken by build/test system.

• Be a thought leader to contribute to the capacity planning for software/hardware, spanning internal and public cloud, solving the trade-off between turnaround time and utilization.

• Bring in technologies enabling massively parallel systems to improve turnaround time by an order of magnitude.

What you will need

A strong sense of ownership, urgency, and drive. As an integral part of the development team, you will need the following skills to succeed.

• BS or BE/B.Tech or equivalent experience in EE/CS with 10+ years of experience.
• Strong background of Architecting and shipping distributed scalable software product with good understanding of system programming.

• Excellent background of Cloud technologies like: OpenStack, Docker, Kubernetes, Ansible, Ceph is must.
• Excellent understanding of hybrid, multi-cloud architecture and edge computing concepts.
• Ability to identify the bottleneck and come up with solution to optimize it.
• Programming and software development skills in Python, Shell-script along with good understanding of distributed systems and REST APIs.

• Experience in working with SQL/NoSQL database systems such as MySQL, MongoDB or Elasticsearch.
• Excellent knowledge and working experience with Docker containers and Virtual Machines.
• Ability to effectively work across organizational boundaries to maximize alignment and productivity between teams.

• Ability and flexibility to work and communicate effectively in a multi-national, multi-time-zone corporate.

• Deep understanding of technology and passionate about what you do.
• Background in designing high performant scalable software systems with strong focus to optimizehardware cost.

• Solid collaborative and interpersonal skills, specifically a proven ability to effectively guide andinfluence within a dynamic environment.

• Strong commitment to get the most performance out of a system being worked on.
• Prior development of a large software project using service-oriented architecture operating with real time constraints.

What's In It for You?

• You will get a chance to work on cloud-native and hyper-scale products
• You will be working with industry leaders in cloud.
• You can expect a steep learning curve.
• You will get the experience of solving real time problems, eventually you become a problem solver.

Benefits & Perks:

• Competitive Salary
• Health Insurance
• Open Learning - 100% Reimbursement for online technical courses.
• Fast Growth - opportunities to grow quickly and surely
• Creative Freedom + Flat hierarchy
• Sponsorship to all those employees who represent company in events and meet ups.
• Flexible working hours
• 5 days week
• Hybrid Working model (Office and WFH)

Our Hiring Process:

Candidates for this position can expect the hiring process as follows (subject to successful clearing of every round)

• Initial Resume screening call with our Recruiting team
• Next, candidates will be invited to solve coding exercises.
• Next, candidates will be invited for first technical interview
• Next, candidates will be invited for final technical interview
• Finally, candidates will be invited for Culture Plus interview with HR
• Candidates may be asked to interview with the Leadership team
• Successful candidates will subsequently be made an offer via email

As always, the interviews and screening call will be conducted via a mix of telephonic and video call.

So, if you are looking at an opportunity to really make a difference- make it with us…

Coredge.io provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by applicable central, state or local laws.

We are hiring ReactJS Developers.

Experience - 3-5 years

Location - Ahmedabad

5 Days working 

Required Skills:

• Should be able to do code review and deployments.
• Should have experience in JavaScript, including DOM manipulation and the JavaScript object model.
• Thorough understanding of React.js and its core principles along with React-hooks, CSS3, and HTML5.
• Experience with popular React.js workflows ( Redux - Saga )
• Familiarity with newer specifications of ECMAScript 6
• Experience with data Structures libraries ( e.g., Immutable.js )
• Familiarity with RESTful APIs
• Experience with common front-end development tools such as Babel, Webpack, NPM, etc
• A knack for benchmarking and optimization
• Familiarity with code versioning tools such GIT.
• Familiarity with tools like React-Redux, immer, Qwest, connected-react-router, TSlint
• UI frameworks like Material UI and Kendo UI
• Familiar with Unit testing libraries like Jest-dom etc
• Familiar with browser-based debugging tools like React DevTools, React Developer tools, etc.
• Familiar with Webpack

Job Title: Onboarding Specialist

Location: India – Noida, Bengaluru, Remote

Shift: Global (Territory Specific)

Job Function: Customer Experience

Employment Type: Full Time

Company:

SaaS Labs, founded in 2016, is a fast-growing company in the software as a service “SaaS” space focusing on the cloud contact centre space. The cloud contact centre space is a fast-growing market with an addressable opportunity of $24B globally and is expected to witness explosive growth in the next few years. The company was founded by Gaurav Sharma, who is a third-time entrepreneur, having successfully sold both his previous companies (in 2012 and 2016). With a current employee strength of 75, SaaS Labs expects to double it by the end of 2021. Bootstrapped since inception, the firm recently closed a large venture capital round from two large global funds The firm has two core products for now - justcall.io (https://justcall.io/) and helpwise.io (https://helpwise.io/) and the vision is to build a portfolio of contact centre offerings and not just restrict to these products only.

About the Role

As an Onboarding Specialist, you will become a product expert and ensure that customers achieve their desired outcomes quickly and efficiently drive value throughout the onboarding experience. You will set up customers for immediate success by facilitating the implementation process, and educate them on the product, help solve their technical concerns and ensure smooth adoption of the product and services. As an onboarding specialist, you act as a customer's trusted advisor and have the potential to influence their future journey with SaaS Labs products.

Responsibilities

• Develop a comprehensive understanding of the customer needs, including business objectives and challenges.
• Record the use cases, customer requirements and customization requests
• Develop success plans for the customer to quickly achieve their desired outcomes
• Train customers on the product features and educate how they help achieve the desired objectives
• Drive the implementation of product for all the new customers to ensure they achieve their first aha moment quickly
• Develop and educate the customer on the best practices
• Collaborate with sales, product, engineering and success teams to ensure the customer requirements are met
• Engage the right stakeholders and establish strong relationships with new and existing customers and leverage feedback for continuous improvement of the process
• Take ownership of the onboarding the customer, identify and target ‘at risk’ customers and take appropriate steps to engage with them proactively, understand the concerns and drive resolution
• Ensure a successful warm handover of the customer post the onboarding cycle to the customer success team without letting the baton to drop.

Qualifications

• Has 2-4 years of experience in a high touch, low touch or tech touch customer onboarding in a B2B SaaS or Tech Product based company
• Should have worked with the C-level and senior executives
• Should be open to aligning with US / EU / AUS time zones
• Has exceptional ability to communicate and foster positive business relationships
• Showcases exemplary written and verbal communication skills to work along with global customers
• Has strong problem solving and analytical skills
• Has worked with global customers, and across different segments in the past
• Exhibit a true passion for customers and for customer success
• Preferred experience of working with at least one Customer Success tool like Gainsight, Totango, ChurnZero, or similar.

• Strong programming skills in Javascript/TypeScript, Python or Go.
• Hands-on experience in API development and frameworks such Express, Loopback, Hapi.
• Good Understanding of SQL and NoSQL database.
• Experience in test driven development. (writing unit test and API test).
• Understanding of basic cloud computing concepts and experience in using any of the major cloud service providers(AWS/GCP/Azure).
• Ability to build and deploy the application in a containerized environment.
• Understanding of application logging and monitoring systems like Prometheus or Kibana.

Qualification: 

• B.E/B.Tech/M.E./M.Tech/M.S. from a reputed university with a good academic record.
• Curiosity to explore the cutting edge technologies and bake them in the products.
• Zeal and drive to take end to end ownership.

Required qualifications and experience:

• Graduate in any specialization
• Minimum 5 years of experience in service industry, with 2-3 years of managerial level experience, preferably in fields like Contact Centre Operations, E-commerce or Customer Interface Operations
• Experience in Contact Centre operations or experience working with front line and service delivery processes, especially e-commerce
• Good presentation and MS Excel skills
• Multiple team handling experience; handled mid-sized teams of at least 2-3 verticals and not just a single team

Roles and responsibilities:

• Perform quantitative assessment and continuous process improvement to drive business and efficiency.
• Manage the roster and deliver on the service levels as per the agreement.
• Raise alerts on downtimes or fluctuations.
• Deep-dive into escalations received primarily via social media and enable front-line to close the issues. Interact directly with customers too, if need be.
• Analyse various process gaps and raise request for new SOPs to close loop.
• Identify gaps in service delivery, agent behaviour, product knowledge and business functionalities.
• Identify improvement opportunities along with the respective Process Head and facilitate launching projects around these opportunities.
• Internal and external stakeholder management.
• Coordinate Application ID management and maintain records.
• Improve operational deliverables of the aligned LOBs of the outsourced partner.
• Ensure 100% adherence to SR, L2 and complaint TAT as per laid down norms.
• Work on better tagging of customer voice and better ways of process flows.
• Device proactive programs to reduce calls.
• Devise cross-functional and up-skilling training plans for current teams.
• Manage Transactional Training and Development of the trainers.

Given below is the JD of our company.

Company Name:  Solbeg India Pvt. Ltd

Company Website: http://solbeg.in/">http://solbeg.in/

Solbeg India team includes software development professionals with solid experience and deep technical expertise in implementing custom applications, including web and mobile solutions.

Job Description:

1. Atleast 6+  years of industry experience relevant in ROR.
2. Understand the application requirements.
3. Design, Develop and test the requirements.
4. Knowledge on DevOps and agile methodologies is an added advantage.
5. Proficient in the following skill set

Ruby, Rails, HTML, CSS3, Javascript & Jquery, MVC concepts

1. Good troubleshooting and debugging skills are must.
2. Should have knowledge on API development and UI development using Ruby.
3. Should have knowledge on any of the version control.

Job Location:  Navi Mumbai (Kharghar)

Job Skills required: ROR Developer

Experience:  5+ years

Apart from JD, I would like to provide you more details like the range of salary / package can be from 10 lakhs to 16 lakhs.

The experience of candidate should be like from range 5 to 7 years, which should be relevant in ROR.

The notice period or joining period should be less than a month.

So can you proceed further on documentations, so that we can start as soon as possible.

If you would like to connect with me on skype, here it is jaywant.dhomse.