Sales Manager: Digital Ad Sales

Job Title : AGM Business Developement

CTC : 16 LPA

Experience : 10-12 yrs

Location : Bangalore

Working Mode : Onsite 

Primary skills : IT Sales, B2B Sales, International sales, Team handling

Roles & Responsibilities :-

1. Sales Revenue - Achieving or exceeding the set revenue targets.  
2. New Client Acquisition - Successfully bringing in new clients and expandng the customer base.  
3. Achieving Monthly Sales budgets - Monitoring and improving the performance of the business development team, measured through individual and team targets.  
4. Revenue Growth - Achieving a predetermined increase in revenue over aspecific period.  
5. Helping team towards the closure and establishing new channels and strategy to grow the sales.  
6. Identifying where improvements can be made and developing sales plans and strategies to achieve sales goals.  
7. Managing sales teams.  
8. Client Retention - Ensuring the retention of existing clients and fostering long-term relationships.  
9. Customer Satisfaction - Maintaining a high level of customer satisfaction and receiving positive feedback from clients.  
10. Setting quarterly and annual sales goals and motivating the sales teams to achieve their goals.  
11. Cross selling and Upselling - Identifying opportunities to offer additional products or services to existing clients.  
12. Monitoring the market and competitor products and activities and providing detailed sales forecasting.  
13. Sales Pipeline - Maintaining a healthy sales pipeline with enough qualified opportunities.  
14. Reviewing customer activity, anticipating consumer needs, and improving customer satisfaction.  
15. Creating sales reports and providing feedback to the leadership team at company meetings.  
16. Establishing and maintaining key customer relationships.  
17. Collaborating with other departments & teams to align sales efforts with the overall company objectives.  
18. Exceptional Communication & Interpersonal skills.  
19. Must be willing to travel as needed. 

Must have Skills :- - Similar Industry Domain and Services experience (Mobile & Web Applications etc). - Team Handling experience (Minimum 10 Members) 

What we offer: 

• A multi-disciplinary role with tremendous opportunity to learn and grow in an early-stage startup.
• An open work culture - We are committed to diversity, inclusion, and equal opportunity. 
• Flexible working hours and leave policy.

Description:

As the Operations Manager, you will analyse the current state operations, propose workflows and tools that drive improvements to the app or for addressing country-specific needs. Identify and execute on opportunities, to streamline workflows and increase collaboration and productivity across the team. You will proactively track risks/issues with development, ensure business requirements are met, and advocate for future enhancements. Support the leadership team in implementing new ideas effectively within the Uable culture and manage change to maximise adoption of new tools or processes. Define operational metrics and develop reporting tools as needed, for leadership to understand business performance.

Your role/responsibilities:

• Understand the operational framework and work on efficient delivery mechanisms for customer support, Event management & programme management
• Build effective processes to handle escalations ensuring a high level of customer satisfaction.
• Work closely with learning design, product, growth, analytics teams to manage/execute the right processes.
• Ability to partner with global cross-functional business partners, engineering teams, and senior management, to identify and define short-term and long-term solutions to operational challenges.
• Leadership experience in process improvement and programme management experience in startups is a plus
• Coordinating cross function for implementing and execution of events, managing communication, managing event feedback surveys, handling post-event reports.
• Manage our events calendar, assisting with event marketing, monitoring timeframes, and delivering on event brief objectives. 

Skills/Qualifications (good to have):

• Have a proactive outlook to problem-solving and willingness to adapt in a highly demanding, collaborative, and fast-paced environment with rapidly changing direction and new challenges
• Proficient in Office Suite and Lead Management Software & project management skills
• Work with the Product Owners and coordinate with project managers and other departments to get projects released on time.
• Ability to manage, monitors and measures project portfolio status, recommending corrective action as necessary, and communicate portfolio status to their management.
• Ability to participate in interviewing, hiring, and training team members; plan, assign, and direct work; appraise performance; reward and discipline team members; address complaints and resolve problems
• Relentless focus on operational excellence by setting the right processes and improving efficiency at every step and balance attention to detail with swift execution.
• Strong quantitative analytical skills and experience developing dashboards and reporting tools using spreadsheet applications, Tableau, etc. a plus.
• Knowledge of the iOS, macOS, and App Store ecosystem a plus.

Personality: 

• You are a driven and curious person with the aptitude and agility to learn. 
• You are an extrovert and a leader who has built great teams and a team player with great interpersonal skills.
• You are detail and process-oriented person by nature. A natural problem solver and a go-getter.
• You don’t settle with what-is, you constantly strive for excellence.
• You are an explorer with the ability to investigate and get the data; define and work on multiple tasks and complete work within deadlines.
• You are a clear and concise communicator with the ability to synthesize a lot of information quickly, highlight the key takeaways, and disseminate actionable insights.

Requirements

Responsibilities

Hiring Process

Below find the Job Description:-

Skill Set :

•  Hands-on experience with Advance Excel. 
• Team Handling experience
• The ability to generate excel reports & Validate them.
• Problem solving attitude
• Team Player

Job Responsibilities :

• Hand On experience in payments, stock management, Ecommerce Operations, Online Market Place, Cataloging (Procurement  Expert/ Inventory Management).
• Minimum 5 years of team handling experience
• Strong interaction with Internal & External teams.
• Managing Internal & External Merchants.
• Ticket & Escalation Management.
• Sale Support & getting higher discounts to improve sales