Sales Manager: Digital Ad Sales

Data Integration Developer Role

Responsibilities:

§ As a Data Integration Developer/Sr Developer, be hands-on ETL/ELT data pipelines, Snowflake DWH, CI/CD deployment Pipelines and data-readiness(data quality) design, development, implementation and address code or data issues.

§ Experience in designing and implementing modern data pipelines for a variety of data sets which includes internal/external data sources, complex relationships, various data formats and high-volume.

§ Experience and understanding of ETL Job performance techniques, Exception handling,

Query performance tuning/optimizations and data loads meeting the runtime/schedule time SLAs both batch and real-time data uses cases.

§ Demonstrated ability to rationalize problems and use judgment and innovation to define clear and concise solutions.

§ Demonstrate strong collaborative experience across regions (APAC,EMEA and NA) to come up with design standards, High level design solutions document, cross training and resource onboarding activities.

§ Good understanding of SDLC process, Governance clearance, Peer Code reviews, Unit Test Results, Code deployments, Code Security Scanning, Confluence Jira/Kanban stories.

§ Strong attention to detail during root cause analysis, SQL query debugging and defect issue resolution by working with multiple business/IT stakeholders.

Educational Qualifications:

BTech in Computer Science or other technical course of study required.

Experience:

§ A minimum of 4-10 years of experience into data integration/orchestration services, service architecture and providing data driven solutions for client requirements

§ Experience on Microsoft Azure cloud and Snowflake SQL, database query/performance tuning.

§ Experience with Qlik Replicate and Compose tools(Change Data Capture) tools is considered a plus

§ Strong Data warehousing Concepts, ETL tools such as Talend Cloud Data Integration tool is must

§ Exposure to the financial domain knowledge is considered a plus.

§ Cloud Managed Services such as source control code Github, MS Azure/Devops is considered a plus.

§ Prior experience with State Street and Charles River Development ( CRD) considered a plus.

§ Experience in tools such as Visio, PowerPoint, Excel.

§ Exposure to Third party data providers such as Bloomberg, Reuters, MSCI and other Rating agencies is a plus.

§ Strong SQL knowledge and debugging skills is a must.

About us:  

Burgundy Brand Collective is one of India's fastest-growing specialty retail companies with stores in 9 cities. The company partners with best-in-class international luxury brands to offer Indians a window to the finest food and lifestyle themes from across the world. Our brand portfolio includes Royce’ Chocolate- a premium Japanese confectionery brand, Onitsuka Tiger - a leading Japanese fashion and lifestyle brand, Provenance Gifts – a marketplace for curated gourmet gifts, Papabubble – an artistic, youth-oriented global candy brand and Ligne Roset – a luxury French contemporary furniture brand. The plan is to aggressively (yet astutely) scale out a portfolio of international brands pan-India. 

Customer Experience Executive

Location: Prabhadevi, Mumbai

Job Description

• Respond promptly and professionally to customer inquiries received through email, social media and chat platforms

• Provide accurate information and support to customers, addressing their concerns and resolving any issues

• Maintain a high level of customer satisfaction by delivering exceptional service and exceeding customer expectations

• Ensure timely and effective follow-up on customer queries and escalations to ensure satisfactory resolution

• Maintain a thorough understanding of company products, services, policies, and procedures to provide accurate and up-to-date information to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Meet or exceed productivity and quality standards set for the role

• Maintain customer data and records accurately in the designated systems.

Qualifications & Requirements

• Graduate degree

• Candidate should have 2 - 5 years of experience in a similar role

• Strong written communication skills, including proper grammar, punctuation, and attention to detail

• Previous experience in customer service or a similar role is preferred

• Proficiency in typing with a high level of accuracy and speed

• Ability to multi-task and effectively manage time in a fast-paced environment

• Good problem-solving skills and the ability to think critically

• Excellent interpersonal skills with a customer-centric approach

• Proficiency in using computers and knowledge of email and chat platforms

Reporting Manager: COO

Responsible for end to end ownership of project deliverables and regular interactions with the clients to provide project status updates Work on the estimations for a given project Identify the risks and provide a mitigation plan promptly Responsible for generating reports, invoice and billing People responsibilities include ensuring optimal retention of talent and improving the performance of team members through continuous feedback Timely reporting of the projects to the client and management

Responsibilities include:

• Coordination and completion of projects on time within budget and scope. 
• Oversee all aspects of projects. Set deadlines, assign responsibilities, and monitor, and summarize the progress of the project. 
• Prepare reports for clients and internal stakeholders regarding the status of the project. 
• Work on the estimations for a given project. 
• Identify the risks and provide a mitigation plan promptly. 
• Generation of reports, invoices, and billing. 
• People's Management includes ensuring optimal retention of talent and improving the performance of team members through continuous feedback.
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Experience and Expertise: 

• Overall 7-12 years of experience and at least 4 years of project delivery management experience. 
• Should have worked on SaaS products and have experience in handling a team (at least 10-15). 
• Sound knowledge of SDLC, and quality process with respect to delivery management.
• Experience in Mobile application development and programming knowledge is a plus.
• Good presentation skills, Excellent verbal and written communication skills, and the ability to interact with customers at all levels

We aspire to build a high-quality, innovative & robust software. If you are a hands-on platform builder with significant experience in developing scalable data platforms, look no further. Click on Apply and we will reach out to you soon.

Your responsibilities as an Engineer: 

•     Determines operational feasibility by evaluating analysis, problem definition, requirements, solution development, and proposed solutions.

•     Documents and demonstrates solutions by developing documentation, flowcharts, layouts, diagrams, charts, code comments and clear code.

•     Prepares and installs solutions by determining and designing system specifications, standards, and programming.

•     Improves operations by conducting systems analysis; recommending changes in policies and procedures.

•     Obtains and licenses software by obtaining required information from vendors; recommending purchases; testing and approving products.

•     Updates job knowledge by studying state-of-the-art development tools, programming techniques, and computing equipment

•     Participate in educational opportunities & read professional publications;

•     Protects operations by keeping information confidential.

•     Provides information by collecting, analyzing, and summarizing development and service issues.

•     Accomplishes engineering and organization mission by completing related results as needed.

•     Develops software solutions by studying information needs; conferring with users; studying systems flow, data usage, and work processes; investigating problem areas; following the software development lifecycle.

Skill sets we require:

•     Proven work experience as a Software Engineer or Software Developer

•     Experience designing interactive applications

•     Ability to develop software in or other programming languages like JIRA or Postman

•     Excellent knowledge of relational databases, MYSQL and Restful API

•     Experience developing web applications using at least one popular web framework (Laravlel, Codeigniter and Magento)

•     Experience with test-driven development

•     Proficiency in software engineering tools

•     Ability to document requirements and specifications

Experience & Pedigree: 

•     Bachelor’s/Master’s degree in Computer Science Engineering or equivalent

• Write lots of bug-free, efficient, scalable and reusable code.
• Write unit tests and take responsibility for the quality of your own code.
• Coach, encourage and mentor your fellow software developers to do the same.
• Consult with product owners to define, scope and plan new features.
• Test, evaluate and recommend technologies to improve the overall product.
• Be a key participant in the Agile process.
• Produce excellent documentation.
• Undertake and implement processes for smoother and efficient deployment of code base
• Maintain code base as it grows bigger and scales

What we value

• 2-3 Years of experience building and shipping API’s using python based frameworks
• Proficiency with NoSql Databases (Elastic, Mongo) is a must
• Experience in working with Amazon Cloud Services like SNS, SQS, VPC, etc. is preferred
• Experience with databases migration and system re-architecture is valued
• Ability to write modular, reusable, and clean code
• Comfortable with ticket management and documentation

• Ideal candidate should have 4-7 years of hands-on product design experience with mobile and web products, and proven leadership and team-building skills.
•  An outstanding portfolio that showcases your foundation in ideation, visual design, interaction and delivery
• Ability to understand and analyze user needs and conduct frequent, iterative usability testing in parallel with development. 
• Highly proficient with designing & prototyping tools like Sketch, Zeplin, Balsamiq, llustrator / Photoshop. 
• Deep understanding of design methodologies, principles and visual design.
• Someone with a MDes from any premium design colleges with 4-5 years of experience or a Bachelor with minimum 5 years of experience
• Strong in visual UI skills and have basic knowledge of UX.
• Good Communication skills
• People Management skills
• Ability to work nimbly across multiple projects, with fast-paced, iterative product development cycles