Digital Marketing Manager/Assistant Manager

Location: [ “Remote”]

Duration: 3 Months

Stipend: ₹5,000 – ₹7,000 per month

Internship Type: Remote

About the Role

We are looking for a motivated and enthusiastic HR Intern to join our Human Resources team. This internship will give you hands-on experience in various HR functions, including recruitment, employee engagement, onboarding, and HR operations.

You’ll work closely with the HR team to understand day-to-day HR processes and develop practical industry knowledge.

Key Responsibilities

• Assist in recruitment & selection: sourcing, screening resumes, and scheduling interviews
• Support employee onboarding and documentation
• Maintain and update HR databases and employee records
• Assist in preparing HR-related reports and Excel sheets
• Coordinate employee engagement activities and surveys
• Help with attendance, leave management, and payroll support
• Contribute to social media hiring and employer branding initiatives
• Perform other HR-related administrative tasks as assigned

Required Skills

• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Basic knowledge of MS Office (Word, Excel, PowerPoint)
• Interest in learning HR operations, recruitment, and employee engagement
• Ability to maintain confidentiality and professionalism

Eligibility

• Students / Recent graduates in HR, Management, or related fields
• Available for a 3-month full-time internship
• Immediate joiners preferred

Perks & Benefits

• Internship Certificate
• Letter of Recommendation (based on performance)
• Hands-on exposure to end-to-end HR functions
• Opportunity for a full-time offer after completion

Key Requirements:

• Strong programming skills in Python and MATLAB
• Ability to develop, test, and optimize research-based models and algorithms
• Good understanding of data analysis, simulations, and problem-solving techniques
• Familiarity with technical documentation and research workflows

Preferred (Plus Point):

Prior experience working in a research environment or academic projects

Education:

Bachelor’s degree in Computer Science, Engineering (BE), or a related field.

Experience:

Minimum 2+ years of hands-on experience in Python and MATLAB.

About SchbangQ:

At SchbangQ, we believe in transforming businesses through technology and creativity. We bring the best minds together to create amazing digital experiences that drive success. Join us and be part of a dynamic, forward-thinking team.

Role Overview:

We are seeking an experienced Frontend Developer to join our growing team. As a front-end developer, you will work with a talented team to build cutting-edge, interactive web applications. This is an exciting opportunity for someone passionate about front-end technologies, especially React.js.

Key Responsibilities:

• Develop and maintain high-quality, responsive web applications using React.js.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Optimize applications for maximum performance across a variety of devices and browsers.
• Write clean, maintainable, and efficient code, ensuring best practices are followed.
• Troubleshoot and debug issues, ensuring smooth functionality.
• Stay up to date with the latest trends and advancements in front-end technologies.

Required Skills:

• 3+ years of professional experience working with React.js and modern JavaScript frameworks.
• Strong understanding of HTML5, CSS3, and JavaScript.
• Experience with state management tools (e.g., Redux, Context API).
• Familiarity with RESTful APIs and integration.
• Strong problem-solving skills and attention to detail.
• Good communication skills and a collaborative mindset.

Good to Have:

• Backend experience (Node.js, Express, or any other server-side technology).
• Familiarity with Flutter and mobile app development.
• Knowledge of version control systems, such as Git.

Benefits:

• Hybrid working model (work from the office and remotely).
• Competitive salary based on experience.
• Access to professional development opportunities.
• Work in a dynamic, fast-paced environment with a focus on creativity and innovation

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

We are looking for a motivated and experienced Business Development Executive (BDE) who can drive our lead generation efforts. The BDE will be responsible for identifying, qualifying, and generating new business leads through various channels including cold calling, email campaigns, social media, and networking events.

Responsibilities:

• Identify potential leads and prospects through research and outreach
• Conduct cold calls and emails to introduce our products/services and generate interest
• Develop and maintain relationships with prospects through regular follow-up
• Create and execute targeted email campaigns and social media campaigns to generate leads
• Provide regular reports on lead generation activities and results
• Continuously monitor and analyse lead generation metrics to optimize performance

Skills Required:

• Bachelor's degree in business, marketing, or related field
• Proven experience of min 1 year in lead generation and sales
• Excellent communication and interpersonal skills
• Strong organizational and negotiation skills
• Ability to work independently and as part of a team
• Knowledge of sales and marketing techniques and strategies
• Proficiency in using CRM software and sales automation tools

We are looking for a dynamic and self-driven sales representative to join our team. As a SaaS Sales Representative, you will be responsible for driving sales of our recruitment software to new and existing customers. You will identify and qualify leads, create and deliver persuasive sales presentations, and close deals to meet and exceed sales targets.

Key responsibilities:

1. - Identify and qualify potential customers through a variety of methods, including outbound calls, emails, and social media outreach
2. - Understand customer needs and provide solutions through the use of our recruitment software
3. - Create and deliver compelling sales presentations to potential customers, highlighting the benefits and features of our software
4. - Negotiate and close deals with potential customers
5. - Meet and exceed sales targets on a monthly and quarterly basis
6. - Keep up-to-date with industry trends and competitive products

Qualifications:

• - 1- 4 years of experience in a SaaS sales role
• - Proven track record of meeting or exceeding sales targets
• - Excellent communication and presentation skills
• - Ability to build and maintain strong relationships with customers
• - Ability to work independently and as part of a team
• - Experience with CRM software (e.g., Salesforce) is a plus
• - Experience in the recruitment industry is a plus, but not required

If this sounds like a good fit for you, please apply with your resume and a cover letter explaining why you are interested in this role. We look forward to hearing from you!

Responsibilities:

• Provide daily support with resolution of escalated tickets and act as liaison to business and technical leads to ensure issues are resolved in timely manner.
• Incident resolution and supporting production system deployments.
• Suggest fixes to complex issues by doing a thorough analysis of root cause and impact of the defect.

• Support and deliver within Continuous Integration/Continuous Delivery pipelines.

• Prioritise workload, providing timely and accurate resolutions.
• Perform production support activities which involve assignment of issues and issue analysis and resolution within the specified SLAs.
• Understand linux. SSH to linux box, look for web logs etc
• Understand web apps to be able to troubleshoot issues

Requirements:

• Good to have programming experience with Python.
• Java and JavaScript development experience would be an added advantage.
• You should not be afraid to do some development as well as Devops.
• Clear written and oral communication is a must.