Content & Copywriter

Responsibilities:-

Claim Follow-Up: Review and follow up on unpaid or denied claims with insurance companies, providers, and patients to secure timely payments.

Customer Communication: Conduct professional follow-up calls and emails to resolve outstanding balances, answer inquiries, and clarify billing issues.

Documentation: Maintain accurate and up-to-date records of all communications, payment arrangements, and claim statuses in the billing system.

Dispute Resolution: Investigate and resolve discrepancies related to payments, denials, and adjustments, collaborating with relevant departments as necessary.

Reporting: Generate and review reports on accounts receivable aging, collections progress, and trends to provide insights for management.

Compliance: Ensure adherence to healthcare regulations, billing guidelines, and company policies related to accounts receivable.

Collaboration: Work closely with the billing and coding teams to ensure accurate processing of claims and timely resolution of issues.

We are looking for an experienced QA Automation Lead skilled in Playwright and Selenium WebDriver to drive automation excellence across our web applications.

Key Responsibilities:

• Design and maintain scalable automation frameworks for complex web apps.
• Collaborate with cross-functional teams to define and implement effective test strategies.
• Apply BDD and DDT methodologies for better test coverage and reusability.
• Perform functional, integration, regression, and UI/UX testing to ensure high-quality releases.
• Build and manage API test coverage using Postman and REST Assured.
• Implement Page Object Model design with strong skills in CSS/XPath locators.
• Conduct cross-browser and cross-device testing to ensure consistent performance.
• Handle test data management using mock data or scripts for reliable testing.
• Track and report issues via Jira, ensuring timely closure and documentation.
• Maintain traceable test cases aligned with business requirements.

Requirements:

• 7+ years of experience in QA Automation, with strong hands-on Playwright expertise.
• Solid understanding of Playwright JavaScript , automation frameworks, and CI/CD tools.
• Strong analytical and leadership skills with a focus on quality delivery.

Location : Indore-Onsite

Culture of 5 days working

Sourcing, providing jobseeker information from various sources, handling the jobseeker details, coordinate with the candidates

ob Description :

Mainframe Developer/Analyst

Combination of COBOL, JCL, VSAM with DB2 – Resources need to be strong developers.

Technical Skills:

• 5 to 10 years of Hands on Development experience

• Very good Hands-on in Cobol, JCL, VSAM, Db2, Mainframe Utilities,

• Strong Coding experience in COBOL, JCL, DB2, VSAM.
• Work experience in CICS / MQ series.
• Strong analytical skills to analyze complex code independently and extract business rules.
• Willingness to WFO (5 days WFO) (No WFH).
• JAVA / JSON will be added advantage.

• Ability to design, code, unit test, turnover, implement and support the changes.

• Writing and executing the unit test scenarios/cases to ensure the code quality and reliability.

• Deep understanding of all lifecycle components (code, test, deploy)

• Ability to present designs to peers and Product Owner for approval.

• Troubleshooting and debugging code to resolve technical issues.

• Optimizing application performance to ensure efficient use of software resources.

• Good verbal and written communication and interpersonal skills

Process Skills:

• Should have worked in Agile Project

Behavioural Skills:

• Good Communication skills

🔧 What You’ll Do

• Engage with customers via live chat and email, helping them troubleshoot issues, complete onboarding, and succeed with the product.
• Interact with e-commerce business owners globally, understand their workflows, and guide them in using the product effectively.
• Watch user session videos to identify product adoption roadblocks and suggest UI/UX improvements to the product team.
• Categorize and escalate technical issues or product requests to the relevant internal teams (Product, Engineering).
• Maintain clear communication logs and support documentation.
• Be a voice of the customer, advocating for their success and experience.

👌 What Makes You a Great Fit

• You genuinely enjoy helping people and want to see them succeed.
• You treat support like a Michelin-star service experience, focused on precision, warmth, and follow-through.
• You’re curious, empathetic, and a strong communicator — especially in writing.
• You're comfortable engaging with people from diverse cultural and business backgrounds.
• You don’t mind watching session recordings to spot friction points — and suggesting improvements.

🌐 Nice-to-Have Skills (Not Mandatory)

• Basic working knowledge of SQL, JavaScript, Postman, or web debugging/analytics tools.
• Prior experience in a SaaS startup, especially in a support, CX, or success role.

Roles & Responsibilities:

• Develop, record, and maintain cutting-edge web-based PHP applications
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Convey effectively with all task progress, evaluations, suggestions, and schedules, along with technical and process issues
• Coordinate with co-developers and keep project manager well informed of the status of development effort and serve as liaison between development staff and project manager

Skills:

• Experience in design and system architecture and can write 
• efficient, testable, and reusable code
• OOP Concepts
• Knowledge of PHP
• Knowledge of MySQL
• Ability to work on different backend technologies
• Experience with Git, Slack (Optional)
• Experience with Laravel Framework will be a huge plus point

React Native

 Minimum 4+ years of hands-on experience in React Native

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Integrate third-party APIs

- Build pixel-perfect, buttery smooth UIs across both mobile platforms

- Experience with code optimization and performance improvements

- Ability to create and maintain continuous integration and delivery of React Native applications.

- Knowledge in creating and publishing APK file to both play store and app store is added advantage

- Efficiency to take ownership over the assigned project

- Excellent leadership quality and positive attitude to reach the business objective

- Effective performance with high quality (bug free) output and on time delivery to meet the deadlines.