
JOB TITLE/HEADLINE: Sr. Manager / Manager – Marketing
EMPLOYMENT TYPE: Full time, permanent.
REPORTING TO: CBO
LOCATION: Mumbai
WHAT WE EXPECT FROM YOU:
- Establish positioning, identify target audiences, and develop marketing plans with specific objectives across different channels and segments
- Planning marketing campaigns, including Email/SMS, Social Media, SEM, display advertising, affiliate marketing & media/PR relations
- Drive customer activation, engagement and retention through marketing strategies
- Creating / Strategizing the right content for various media
- Coordinating marketing strategies with the sales, financial, IT, and product departments.
- Maintaining our social media presence across all digital channels
- Measuring and reporting on the performance of all marketing campaigns
- Identify trends and insights, and optimize spend and performance based on the insights
- Brainstorm new and creative growth strategies
- Plan, execute, and measure experiments and conversion tests
- Collaborate with internal teams to create landing pages and optimize user experience
- Instrument conversion points and optimize user funnels
- Collaborate with agencies and other vendor partners
- Evaluating and optimizing marketing and pricing strategies.
- Analyzing market trends and preparing forecasts.
- Generating new business leads.
- Increasing brand awareness and market share.
- Overseeing branding, advertising, and promotional campaigns.
- Managing the marketing department's staff.
- Preparing and presenting quarterly and annual reports to senior management.
OUR IDEAL CANDIDATE:
- BS/MS/MBA degree in marketing or a related field from premier institutes
- Proven working experience in marketing
- Demonstrable experience leading and managing SEM, SMM, Affiliate Marketing, Marketing database, email, and/or display advertising campaigns
- Experience in optimizing landing pages and user funnels
- Solid knowledge of website analytics tools (e.g., Google Analytics, AdWords, DART etc.)
- Strong analytical skills and data-driven thinking
YOU WILL LOVE WORKING WITH FATAKPAY BECAUSE:
- We value balance. We are committed to providing an environment where you can balance great work with a great life.
- We’ll invest in your career. Our company’s proliferating, and we’ll allow you to do the same. You’ll have access to several professional development opportunities so that you can keep up with the company’s evolving needs.
- We offer competitive compensation packages. We deeply value the talent our team brings to the table and believe that fair and equitable total compensation packages are part of our commitment to everyone who works here.
- Multicultural workplace. A multicultural and diverse team of colleagues from different states.
- An opportunity to wear many hats
- An entrepreneurial crew that supports risk, intuition, and frequent experimentation
- The opportunity to make an impact in a transformative industry
- A chance to build and lead a highly talented and driven team
OTHER PERKS & BENEFITS:
- Progressive and flexible work hours that match your personality and lifestyle.
- Compensation could include stock options for significant upside.
- Health benefits
- Cool gadgets and swags
- Attractive wellness programs
- Competitive performance bonus
- Paid sick leave
- Paid maternity and paternity leave
- Career development training.
ABOUT THE COMPANY:
Fatakpay Digital Private Ltd (Fatakpay) is a digital-only lending platform that provides short-term personal loans (STPL) through QR-based credit lines. It was founded by four IIT- B, Erasmus University alum, and 70+ years of combined experience in Tech and Finance.
The solution provides a 100% digital and paperless quick, transparent and secure way to transact in multilingual format with a ‘scan now, pay later’ facility and easy repayment options.
We're a company that strongly believes in teamwork, design, creativity and tech. We love to build the best possible Financial Tech products that make the world a better place.

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Key Responsibilities:
- Strategic Growth Planning: Develop and execute strategies to drive sustainable growth and expansion in alignment with company goals.
- Market Analysis: Conduct thorough market research and analysis to identify new opportunities, market trends, and competitive threats.
- Business Development: Lead initiatives to acquire new business partnerships and opportunities, including identifying potential clients and negotiating agreements.
- Operational Excellence: Streamline and optimize internal processes and workflows to enhance efficiency and productivity.
- Financial Management: Collaborate with finance teams to develop budgets, monitor financial performance, and ensure cost-effectiveness.
- Team Leadership: Provide strong leadership and mentorship to cross-functional teams, fostering a culture of collaboration, innovation, and continuous improvement.
- Performance Metrics: Establish key performance indicators (KPIs) and metrics to track progress towards goals, regularly reporting to senior management.
- Risk Management: Identify potential risks and develop mitigation strategies to ensure business continuity and resilience.
Qualifications:
- Education: MBA or equivalent from a prestigious institute such as IIM preferred.
- Experience: 4-6 years of progressive experience in business development, operations management, or related fields. Prior experience in a leadership role preferred.
- Analytical Skills: Strong analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Communication Skills: Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively at all levels of the organization.
- Strategic Vision: Proven ability to think strategically, anticipate future trends, and translate vision into actionable plans.
- Adaptability: Ability to thrive in a fast-paced environment and effectively manage multiple priorities under tight deadlines.
Create and implement employee relations policies to help increase employees’ job satisfaction
2.Devise a list of procedures and practices for hiring new employees and managing our staff
3. Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company Communicate with employees about compensation, benefits and other facets of their employment
4. End to end hiring, training, induction and performance management
5. Respond to questions or complaints from employees in a timely fashion Manage all other HR department personnel
6. Formulate HR policies, payroll systems, adherence to statutory compliances and laws Requirements:
- Full Time Masters Degree/ PGD in Human Resources or related field required from a reputed Institute
- Strong understanding of the interviewing process, benefits administration, payroll and other HR functions Excellent oral & written communication, leadership and planning skills
(70%), Europe, Middle East and Rest of the world (30%).
They work as consultant business partners for our customers, driving high-growth for them;
while working closely to build and launch apps, drive installs, create and convert engaging
marketing campaigns, and draw insights from in-depth analytics. A large focus of the customer
success team is to scale the business and grow revenue for merchants via their mobile app built
on our platform.
What you will do:
● Create plans for the success of your customers while collaborating with
sales,engineering and product teams. You own,track and improve performance metrics
for customers along with revenue growth.
● You will be responsible for on-boarding and training new customers on the platform
● Act as a Strategic Consultant for your customers to develop a deep understanding of
their business goals and motivations
● Provide recommendations for campaigns, features, growth strategies and ensure a
seamless shopping experience for the merchant’s customers
● Coordinate with support & tech teams to resolve product issues
● Build a trustworthy relationship with customers to ensure retention & reduce churn. While
continuously working with them to derive value from the platform
● Prepare weekly/monthly business reports and assist customers with strategies to
improve business growth and track their month on month usage of the platform
● Partner closely with cross-functional teams to translate business needs and product
requirements into new solutions for customers
● Strategically manage account escalations & provide timely resolutions
● Help drive customer references and case studies
● Optimize existing business processes and work on customer success initiatives
What we are looking for:
● 2 to 12 years of proven experience in an Account Management/Customer Success or
Consulting role in a B2B SaaS or a tech company
● Experience in the ecommerce ecosystem is a huge plus along with an understanding of
the customer lifecycle
● Should be open to working in the US time zone (5pm IST to 2am IST)
● Can take ownership of the customer relationship post sales and give strategic solutions
to grow the account
● Strong interpersonal skills and experience in building relationships in different capacities
with a wide range of customers
● Experience or understanding of Digital Marketing/Growth to drive results
● Can work smoothly across engineering, sales, marketing and support teams in a fast
paced environment
● Customer centricity as a philosophy in all interactions
Benefits:
● Competitive Salary
● Flexible work hours. We value work-life balance
● Opportunity to work with some of the biggest Enterprise customer
Responsibility
· Designing and building the website front-end.
· Creating the website architecture.
· Designing and managing the website back-end including database and server integration.
· Generating WordPress themes and plugins.
· Conducting website performance tests.
· Troubleshooting content issues.
· Conducting WordPress training with the client.
· Monitoring the performance of the live website.
Eligibility
· Bachelor’s degree in computer science or a similar field.
· Proven work experience as a WordPress developer.
· Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
· Knowledge of code versioning tools including Git, Mercurial, and SVN.
· Experience working with debugging tools such as Chrome Inspector and Firebug.
· Good understanding of website architecture and aesthetics.
· Ability to manage projects.
· Good communication skills.
Knowledge of ASP.NET Web API and best practices for developing web services.
Familiarity with Microsoft Azure environment.
Helpful skills include Microsoft SQL Server SSIS/SSRSGather and evaluate user requirements in collaboration with product owners.
Design, develop, code, test, document, implement, support, and maintain new .NET web applications
as well as changes/fixes/enhancements to existing .NET web applications.
Actively participate in all aspects of new product development and enhancements to existing
applications.
Participating in key internal meetings including weekly status updates and planning sessions.
Documenting ongoing progress, code migrations and status on work assignments (or similar project
management software) and communicates these updates during status meetings.
Deskera's suite of products has three robust offerings; Books and Sales. Books addresses all accounting needs any business might have from invoicing, inventory, and financial documentation. Sales allow for customer and vendor contact management. The suite is available on both the web and mobile platforms, so as a business owner or employee, you are always within access to your business's pulse and needs. Deskera has empowered many SMEs globally by providing innovative business functions across diverse industry segments such as manufacturing, engineering, construction, education, and Government.
What you will do daily
Designing, building, prototyping, developing, and implementing single page responsive web
applications for our cloud platform.
Involved in decision making for design and technical aspects for modular and component-based architectures.
Developing application code, services, user interfaces, user experience and unit tests.
Ensuring high performance and responsive applications with state-of-the-art user experience.
Experimenting with new technologies and working with integrated web-applications.
Collaborating and iterating with the Product Managers, UI/UX and Backend teams to define, design, build, extend products and features.
What you will bring with you
You have previously worked for 4 years in a technical environment contributing as a programmer.
You have proven expertise in the JavaScript ecosystem and used frameworks like ReactJS, Angular or Vue.
You have exposure to Golang, TypeScript, HTML5, CSS3, JavaScript, jQuery, MySQL and Firebase.
Strong sense of web design and attuned to the fundamentals of UI/UX, including accessibility and usability.
You have the ability to write comprehensible, testable, secure code with an eye towards
maintainability.
You have the working knowledge of several architectural approaches, data structures, algorithms, programming languages, distributed systems, information retrieval, caching, data storage and security.
You have had the exposure to internet security, SEO, Node, NPM, Yarn, and any related technology or domain would be an added benefit.
You must have strong debugging and problem-solving skills.
You have a Bachelor’s Degree in computer science, engineering or related field.
You have excellent communication skills, both verbal and written.
You must be collaborative and adaptable to change.
Notice Period: Immediate to 60 Days
Below is the JD
Expert: Micro services. Core Java and Spring framework (MVC, Boot).
Practitioner: IT experience in Agile, Test Driven Development approach and software delivery best practice. Strong design and technical skills. Continuous integration/deployment pipelines.
Desirable: ReactJS, Experience with Databases. Preferably Oracle. Knowledge of working in cloud environment. Preferably PCF and AWS.
Joining location will be either Gurgaon, Chennai & Bangalore only.
Skills Mandatory Skills
JAVA Micro service Java8+, Spring Boot, Micro services Devops, CI/CD 40
In this role you will
- Be a part of a small UI team and will work closely with the UXdesigner and product manager to shape the product design.
- Build web UI components for a cloud-native SaaS product.
- Drive clear requirements for the backend APIs working closely withthe backend engineers.
- Focus on quality and velocity by developing appropriate tests.
Requirements
- Highly motivated self-starter with a builder’s mindset.
- 5+ years of web UI development experience.
- Highly skilled in JavaScript, HTML and CSS.
- Deep knowledge and experience of REST APIs.
Preferred: experience with frameworks such as React
Preferred: full stack development experience







