Marketing Campaign Manager

We are looking "Associate" for Reputed Client @ Chennai Permanent Role.

Experience: 0 - 2 Yrs

Responsibilities:

• Handle up to two (2) Chat concurrent chats or one voice interaction(s) in an efficient or effective manner.

• Provide friendly and efficient service via chat or voice support to our customers regarding 

  - Order Status Queries

  - Promotional Assistance

  - Product Information

  - Site & App Navigation & Troubleshooting

  - Problem with Orders Received Queries

• Maintain a strong customer service focus – “Active communication” skills with ability to empathize with the customer and prioritize customer needs.

• Accurately log all handled chats and calls in the appropriate tools, as outlined in our case management process.

• Consistently achieve metric goals proactively and independently with minimal direction and support.

• Stay up to date with and follow on-going process, product, and policy changes.

• Ensure the privacy and security of Client and Sutherland information

• Build a culture of open and honest communication by offering and being open to receiving feedback.

• Promote the culture, values, and mission of Shutterfly and Sutherland and act as a messenger to brand and community.

Requirements:

• Excellent command of the English Language and communication skills

• Ability to type 35-40 words per minute

• Competently multi-task in a fast-paced environment

• Enjoys challenging learning experiences, views failures as a learning opportunity, flourishes in unfamiliar territory, and is a relentless learner.

• Ability to actively listen, understand and summarize with clarity and simplicity.

• Ability to build rapport and relate well to diverse global customers. Use tact to mediate high-tension situations.

• Must be available for a regular schedule of 40 hours a week, one that spans weekends and holidays, as our customers need us. Shifts may include evening or early morning hours.

• Ability to handle conflict, maintain composure, and be a settling influence in stressful situations.

• Genuinely care about people and are eager and ready to help under any circumstances.

• Can communicate with clarity, style, compassion, and purpose.

• Technical aptitude and the ability to pick up new technology quickly. 

Roles and Responsibilities

• Plan, architect, integrate, and develop back-end and database driven features using the Python language and frameworks (Django, Flask, Tornado)

• Experience on Micro service architecture

• Strong knowledge on Web services/API

• Strong Knowledge on AWS/Azure, Docker, etc..

• Having great knowledge on software development methodologies, languages, technologies, security threats, etc.

• Create decoupled, interactive web UIs using JavaScript (Angular, Ember, jQuery, React Js)

• Provide technical advise and recommendations for language and software choices

• Develop code that is cross-browser and cross-platform friendly

• Collaborate with project stakeholders to ensure all requirements are met

• Evaluate technologies and manage technical planning

• Support and ongoing development for existing projects

• Provide clean code and proper documentation for each project

• Assists in resolving moderately complex production support problems

• Strong writing and speaking skills (English)

Technical Requirements:

• At least 4+ years experience developing and deploying websites and applications

• Experience with Django

• Experience with Agile/SCRUM practices

• Hands on experience on database like PostgreSQL,MySQL, Mongo db, etc.

• Custom web based application development experience

• Comfortable collaborating with designers, front-end developers and other team members

• Object-oriented design and development strategies

• Strong Knowledge in Oracle Forms and Reports
• Should be familiar with various triggers, events , canvas, master child forms, record groups , build-ins, properties etc., in Forms and reports
• Strong Knowledge in SQL / PLSQL concepts
• Strong in Analytical and Aggregate functions
• Strong in writing Procedure / Function / Packages
• Strong knowledge in the user of Cursors / Collections / Exception handling
• Strong in Datatypes, Constrainsts , index
• Having exposure to JavaScript and ReactJS will be an added advantage

Come and join the market leader of distributed solar and energy solutions company and help to build the software products that will change the energy industry!!

Our client has one of the largest portfolios of distributed generation assets in India serving a diverse set of industrial and commercial customers. They offer end to end customized solar solutions including designing, procurement, engineering, permitting, project management and monitoring. Founded in 2013, the company is run by veterans of the power industry with experience in companies such as AES, NTPC, Mirant and SBI Capital Markets.

The company has received an equity investment of $150 million from I Squared Capital, a $3 billion infrastructure private equity fund focused on developing long-term sustainable infrastructure assets globally. The company' s business proposition is solar power with zero capital, no maintenance hassles and guaranteed savings for the customer from Day 1.

The company has partnered with leading Indian and multi-national companies like Dominos, Hilton Hotels, Fortis Hospitals, and others to meet their sustainability and carbon-reduction objectives. In Jan 2018, Yes Bank has signed a solar energy co-financing letter of Intent(LoI) with the company, for the solar projects which are slated to be completed by 2023.

As a EV Technical Expert / Product Manager, you will be responsible for understanding of electrification trends, markets, competition and developing the right technical requirements for the products needed in the EV portfolio.

What you need to have:

Social Media Manager:

We are looking for a Social Media Manager at BLITZPOKER who can enhance our brand and build strong online communities through our various social media platforms. The Social Media Manager will be responsible for developing and administering social media content that is designed to engage users and create an interactive relationship between consumers and the company. The successful candidate will also be required to collect and review social media data to develop more effective campaigns.

Roles and Responsibilities:

• Work closely with the marketing team to develop social media campaigns that help to achieve corporate marketing goals
• Develop monthly reports on emerging social media trends that will be submitted to the management and executive teams
• Monitor the company’s social media accounts and offer constructive interaction with users
• Create methods for finding and saving online customer reviews
• Analyze the long-term needs of the company’s social media strategy and offer quarterly reports to the management and executive teams that outline any necessary changes to the digital marketing plan

Qualification:

• Bachelor’s Degree in Marketing, communications, or related field
• 3+ years’ experience in social media management
• Exceptional multi-tasking skills
• Able to explain complex social media data in an understandable way
• Strong problem-solving skills
• Knowledge of Facebook’s advertising platform is required

About BLITZPOKER

BLITZPOKER is part of one of the largest poker networks in the world with over a million registrations and 100,000 active users.

In India, majority-owned by i3 Interactive Inc. BLIZTPOKER brings together all the fun and class in the world of online poker games in India with its exciting poker tournaments and promotions. It offers varieties of games in poker like Texas Hold’em, Omaha, Open Face Chinese Poker among others for professional and recreational players.

• 3+ years relevant professional experience.   
• Good understanding and a full life cycle project implementation experience with Java / J2EE technologies  
• Hands on experience in core Java 
• Hands on experience in Microservices Architecture patterns.

• In-depth knowledge of application development using Spring.
• Proven experience implementing Java applications in an enterprise environment.
• Fundamental understanding of JavaScript front-end development.

• Experience with Angular and TypeScript   
• Experience upgrading applications from Angular 5 to 6 is a plus. 
• Experience using SOAP or REST APIs   
• Familiarity with Bitbucket, Rally, and REST API Clients is a plus.   
• Strong communication and interpersonal skills is an absolute must.   
• Bachelor's degree or equivalent.   

1. End to end accounts Pay Order management / Invoicing / Billing in systems (QuickBooks, Tally or any other ERP)
2. Execution of orders -  starting from receiving Purchase Order to service deployment (Enabling the cloud platform for client)
3. Documentation, understanding of compliance.
4. Client Communication  - Written and verbal communication (Deal with clients, Sales team and other employees. 
5. Reporting  - Various reports (Governance/Monthly/quarterly review reports).
6. Deal with clients, management, suppliers and other employees professionally at all times
7. Complete all the  tasks on time, timelines are critical.
8. Open for new tasks and ready to accept the challenges since this is a dynamic profile.

Is Education overrated? Yes. We believe so. But there is no way to locate you otherwise. So we might look for at least a Bachelors degree in commerce from an accredited university and prefer a Bachelors or Masters in finance. A higher degree, CA, CA inter or MBA/PGDBA in Finance will be an added advantage.

1. 1 – 3 years of prior experience working in billing, invoicing and order management.
2. Experience of working in IT industry would be preferred
3. Strong analytical skills
4. Passion for quality control and productivity
5. Ability to perform advanced computing functions
6. Familiarity with databases
7. Familiarity with Google Workspace
8. Strong communication skills
9. Ability to solve problems
10. Ability to work well in groups
11. Ability to multitask
12. Knowledge of the Cloud based products is an additional advantage.

• 4-8 years of experience in BI/DW
• 3+ years of experience with Microstrategy schema, design and development
• Experience in Microstrategy Cloud for Azure and connecting with Azure Synapse as Data Source
• Extensive experience in developing reports, dashboards and cubes in Microstrategy
• Advanced SQL coding skills
• Hands on development in BI reporting and performance tuning
• Should be able to prepare unit test cases and execute unit testing