Digital Marketing Manager

Looking for an experienced Product Manager to work in abroad countries who is passionate about building products that customers love. You will join a dynamic and fast-paced environment and work with cross-functional teams to design, build and roll-out products that deliver the company’s vision and strategy.

Key Responsibilities:

Product Strategy and Vision:

• Develop and communicate a product vision and strategy aligned with the company's overall business objectives.
• Conduct market research, gather customer feedback, and analyze trends to inform the product roadmap.
• Define product goals and key performance indicators (KPIs) to track success.

Product Roadmap:

• Create and maintain a detailed product roadmap, setting priorities based on customer needs, business goals, and resource constraints.
• Balance short-term needs with long-term vision and strategic goals.

Cross-functional Collaboration:

• Work closely with engineering, design, and marketing teams to ensure successful product development and launch.
• Facilitate communication between stakeholders, ensuring everyone is aligned on product requirements, timelines, and goals.

Product Development:

• Write clear and actionable product requirements (PRDs) and user stories.
• Define features, prioritize enhancements, and manage the product backlog.
• Ensure the product development process is efficient and follows Agile or other relevant methodologies.

Customer Focus:

• Conduct user research, surveys, and interviews to understand customer pain points and gather feedback.
• Analyze data and product usage to identify opportunities for improvement or new features.
• Develop customer personas and use cases to guide product decisions.

Go-to-Market Strategy:

• Work with the marketing and sales teams to create product launch strategies, including pricing, messaging, and promotional campaigns.
• Train internal teams on product features and benefits to support successful product adoption.

Lifecycle Management:

• Oversee the product's life cycle, from ideation and design through to release, iteration, and eventual retirement.
• Monitor product performance, gather user feedback, and drive continuous improvement.

Stakeholder Management:

• Serve as the primary point of contact for product-related queries across the organization.
• Present product updates, progress, and results to senior leadership and stakeholders.

About Potentiam

Potentiam helps SME companies build world-class offshore teams. Our model is our locations and your dedicated staff under your control. Potentiam have offices in Iasi in Romania, Bangalore and Cape Town, home to large liquid pools of offshore talent working for international companies. Potentiam's management team have had over 15 years' experience in building offshore teams, and have specialist functional expertise to support the transition offshore in technology, finance, operations, engineering, digital marketing, technology and analytics. For decades corporations' scale has enabled them to benefit from the cost and skills advantage of offshore operations. Now SME companies can enjoy a similar benefit through Potentiam without any upfront investment.

Location : Bangalore ( Hybrid)

Key Responsibilities:

• Implement and support Microsoft Dynamics NAV V5 or other versions.
• Deliver expertise in Business Central modules.
• Create and maintain technical design documents.
• Provide consultancy and resolution support on ticket escalations.
• Collaborate with business stakeholders to understand and map business processes.
• Participate in implementation activities and manage RFCs (Request for Changes).
• Support and advise on finance, manufacturing, and warehousing functionalities.
• Engage with users on M365, MS Teams, and SharePoint environments.

Must-Have Skills:

• Proficiency in Microsoft Dynamics NAV V5 or other versions and Business Central modules.
• Experience in Manufacturing/Warehousing domains
• Strong skills in creating Technical Design Documents
• Deep understanding of business processes
• Hands-on with Implementation & RFC handling
• Prior experience in consultancy on ticket escalations
• Familiarity with M365, MS Teams, SharePoint

Good-to-Have Skills:

• Knowledge of Events and Extensions in Dynamics
• Certifications or experience with Power Platform
• Installation and configuration experience
• Exposure to 3rd party products and integration
• Additional experience in Manufacturing/Warehouse operations
• Repeated hands-on usage or support of M365, MS Teams, SharePoint

Benefits and Perks

• Health Insurance
• Referral Bonus
• Performance Bonus
• Flexible Working options

Job Summary:

 The Senior Forensic Analyst has strong technical skills and an eagerness to lead projects and work with our clients. Apply Incident Response, forensics, log analysis, and malware triage skills to solve complex intrusion cases at organizations around the world. Our consultants must be comfortable working in teams to tackle challenging projects, communicating with clients, and creating and presenting high-quality deliverables.

ROLES AND RESPONSIBILITIES

· Investigate breaches leveraging forensics tools including Encase, FTK, X-Ways, SIFT, Splunk, and custom investigation tools to determine the source of compromises and malicious activity that occurred in client environments. The candidate should be able to perform forensic analysis on:

· Host-based such as Windows, Linux, and Mac OS X

· Firewall, web, database, and other log sources to identify evidence and artifacts of malicious and compromised activity.

· Cloud-based platforms such as Office 365, Google, Azure, AWS…etc

· Perform analysis on identified malicious artifacts

· Contribute to the curation of threat intelligence related to breach investigations

· Excellent verbal and written communication and experience presenting technical findings to a wide audience of varying technical expertise

· Be responsible for integrity in analysis, quality in client deliverables, as well as gathering caseload intelligence.

· Responsible for developing the forensic report for breach investigations related to ransomware, data theft, and other misconduct investigations.

· Must also be able to manage multiple projects daily.

· Manage junior analysts and/or external consultants providing investigative support

· Act as the most senior forensic analyst, assisting staff, provide a review of all forensic work product to ensure consistency and accuracy, and support based on workload or complexity of matters

· Ability to analyze workflow, processes, tools, and procedures to create further efficiency in forensic investigations

· Ability to work greater than 40 hours per week as needed DISCLAIMER The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required personnel so classified.

SKILLS AND KNOWLEDGE

· Proficient with host-based forensics, network forensics, malware analysis, and data breach response

· Experienced with EnCase, Axiom, X-Ways, FTK, SIFT, ELK, Redline, Volatility, and open-source forensic tools

· Experience with common scripting or programming language, including Perl, Python, Bash, or PowerShell Role Description Senior Forensic Analyst

JOB REQUIREMENTS

· Must have at least 5+ years of incident response or digital forensics experience with a passion for cybersecurity

· Consulting experience preferred.

WORK ENVIRONMENT

While performing the responsibilities of this position, the work environment characteristics listed below are representative of the environment the employee will encounter: Usual office working conditions. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of this job.

PHYSICAL DEMANDS

· No physical exertion is required.

 · Travel within or outside of the state.

· Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force as frequently as needed to move objects.

Job Title: Operations Executive / Creative Executive (In-Office)

Location: Indira Nagar, Bangalore – Work from an happening co-working space surrounded by the city’s best cafes, culture, and creative energy.

About the Role: We’re on the lookout for a detail-driven and high-energy Operations Executive or Creative Executive to join our fast-paced, in-office team in Bangalore. If you thrive in a collaborative environment, love working with content, and enjoy the buzz of handling high-volume creative workflows, this role is for you!

You'll be at the core of our video production engine, supporting the delivery of over 500 videos a month. Think of it as the backstage pass to a content powerhouse, where no two days are the same, and every project matters.

What You’ll Do: � �

Operations Support

● Keep the day-to-day video operations running like clockwork.

● Track and manage content through all stages of production.

● Maintain organized logs and documentation for all creative output.

Creative Coordination

● Help uphold brand guidelines and timelines.

● Review content for basic quality control before it goes live.

Workflow Management

● Support and scale the production of 500+ videos/month.

● Use task management tools to schedule, assign, and follow up on production pipelines.

● Spot potential bottlenecks early and solve them before they escalate.

Communication:

● Be the go-to person between creative teams and management.

● Provide clear and timely updates on tasks and project status.

What We’re Looking For:

● A degree in Media, Communications, Marketing, or related fields (preferred, not mandatory).

● Some prior experience in operations or content production is a plus.

● Excellent organisational skills and attention to detail.

● Ability to stay calm and deliver in a fast-paced, high-volume environment.

● Strong communication and team coordination skills.

● Proficiency in Google Workspace and tools like Asana, Trello, Notion, etc.

Why Join Us ?

● Work from an inspiring co-working space in Indira Nagar, surrounded by creativity, collaboration, and great coffee.

● Be part of a fast-growing content team that values ideas, execution, and innovation.

● Gain hands-on experience in large-scale video production and content operations.

● Work with smart, creative people and see the real-time impact of what you do.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: Hybrid remote in Bengaluru, Karnataka

• Hands on of working across multiple projects
• Hands-on knowledge of BDD Cucumber Framework
• Hands-on knowledge of Maven
• Hands-on knowledge of Selenium - Appium
• Hands-on knowledge of Jenkins
• Basic Knowledge about CI/CD Concepts
• Exposure to UI Automation, Selenium, JAVA Rest Assured, TestNG
• Experience using at least one defect management tool – JIRA, HP ALM, ADO etc.

    Requirement analysis

·         Acquisition support (Technical analysis)

·         Automotive ECU software development

·         Diagnostic (UDS) function development

·         Software testing

·         Technical collaboration with internal/external development parties

We are a London, UK based FinTech startup with a subsidiary in India. Hop is working towards building the next generation digital banking platform for seamless and economical currency exchange, with technology at the crux of it. In a technology driven era, many financial services platforms still lack the customer experience and are cumbersome to use. Hop aims at building a ‘state of the art’ tech-centric, customer focused solution.

moneyHOP is India’s first cross-border neo-bank providing millennials the ability to ‘Send’ & ‘Spend’ conveniently and economically across the globe using HOPRemit (An online remittance portal) and HOP app + Card (A multi-currency bank account).

This position is a crucially important position in the firm and the person hired will have the liberty to drive the product and provide direction in line with business needs.

Website: https://moneyhop.co/">https://moneyhop.co/

About Individual

The Customer Service Representative attracts potential customers by answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Requires a high school diploma or equivalent and 0-3 years of experience in the field or in a related area. Has knowledge of commonly-used concepts, practices and procedures within a particular field. Rely on instructions and pre-established guidelines to perform the functions of the job. The target is to ensure excellent service standards and maintain high customer satisfaction.

General Skills

• Proven customer support experience

• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Familiar with CRM systems and practices
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
• Ability to multi-task, prioritize and manage time effectively
• High school diploma or equivalent; college degree preferred

• Open and maintain customer accounts by recording account information
• Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
• Maintain financial accounts by processing customer adjustments
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Prepare product or service reports by collecting and analyzing customer information
• Contribute to team effort by accomplishing related results as needed
• Manage large amounts of incoming calls

• Generate sales leads
• Identify and assess customers' needs to achieve satisfaction
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Meet personal/team sales targets and call handling quotas
• Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
• Resolve customer complaints via phone, email, mail or social media
• Use telephones to reach out to customers and verify account information
• Greet customers warmly and ascertain problem or reason for calling
• Assist with placement of orders, refunds, or exchanges
• Advise on company information
• Take payment information and other pertinent information such as addresses and phone numbers
• Place or cancel orders
• Suggest solutions when a product malfunctions
• Attempt to persuade customer to reconsider cancellation
• Inform customer of deals and promotions
• Sell products and services
• Utilize computer technology to handle high call volumes
• Work with customer service manager to ensure proper customer service is being delivered
• Close out or open call records
• Compile reports on overall customer satisfaction
• Handle changes in policies or renewals