Performance Marketing Manager- Series B funded Health-tech brand

Job description

We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.

Roles and Responsibilities

• Interacting with customers over the phone, by email, or by chat to provide information and services
• Answering customer inquiries and complaints
• Handling customer issues and conflicts
• Escalating issues to the appropriate team
• Good understanding of Customer Support Business

Preferred candidate profile

- Graduates only

- Good communication skills

We are a forward-thinking company Hookux seeking a skilled Full Stack Developer to join our team. You will work on a variety of exciting projects that require problem-solving, innovation, and scalability. One such project is, a stock market and crypto investing simulation platform that teaches children financial skills through gamified competition.

Key Responsibilities:

• Develop and maintain robust, scalable, and efficient front-end and back-end systems.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Design and implement API endpoints and server-side logic.
• Work closely with the design and product teams to ensure the technical feasibility of UI/UX designs.
• Optimize the application for maximum speed and scalability.
• Write well-documented, clean code.
• Troubleshoot and debug applications.
• Stay up-to-date with emerging technologies and industry trends.

Technical Skills & Experience:

• Proficient in JavaScript/TypeScript, with expertise in React.js for front-end development.
• Strong experience with Node.js, Express.js, or other backend technologies.
• Familiarity with database technologies such as MongoDB, PostgreSQL, or MySQL.
• Experience with RESTful APIs and third-party integrations.
• Knowledge of cloud platforms like AWS, Azure, or Google Cloud.
• Proficient in version control (e.g., Git) and collaboration tools.
• Experience with agile methodologies and continuous integration/deployment (CI/CD).

Bonus Skills:

• Experience with React Native for mobile app development.
• Familiarity with blockchain technology or cryptocurrency-related platforms.
• Experience with containerization (e.g., Docker, Kubernetes).
• Knowledge of testing frameworks and tools.

Qualifications:

• Bachelor's degree in Computer Science, Engineering, or related field (or equivalent practical experience).
• years of experience in full stack development.
• Ability to manage multiple priorities and work independently as well as in a team environment.

Benefits:

• Competitive salary and performance bonuses.
• Opportunities for career growth and learning.
• Flexible working hours and remote working options.

mail me your CV and portfolio at hr @ hookux.com

Key Responsibilities:

·        Connect with clients and resolve their queries via calls, remote desk, and email support.

·        Resolve tickets generated by clients for technical requests and issues to ensure seamless operations.

·        Assist in designing and implementing successful software solutions.

·        Track user tickets and maintain resolution records.

·        Coordinate with the development team for feature enhancements and technical improvements.

Job Description for Voice Process Executive

Job Profile: Voice Process Executive

Position: Customer Support Voice Process

Location: Bengaluru, KA

Job Mode: Work from Office

Notice Period: Immediate Joiners Preferred

Job Description

We are hiring enthusiastic and customer-focused Voice Process Executives for leading brands. The ideal candidates should have excellent communication skills, the ability to handle inbound and outbound calls professionally, and a customer service-oriented mindset. Candidates with prior BPO or customer interaction experience will be preferred.

Job Responsibilities

• Handle customer calls (inbound and/or outbound) efficiently and professionally.
• Understand customer queries, provide accurate information, and resolve issues.
• Work in rotational shifts with weekly offs as per process requirements.

Eligibility Criteria

• Experience: Open to both freshers and experienced candidates.
• Language Skills: Must be fluent in English; fluency in Hindi is an added advantage.
• Work Schedule:

5 days a week in International Process

6 days a week in Domestic Process, with rotational or fixed shifts depending on the assignment; rotational week offs may apply.

• Cab Facility: Two-way cab available for candidates within a 25 km radius of the office (where applicable).

Salary Range:

• Freshers – ₹25,000–₹26,000 CTC (₹20,000–₹21,000 take-home).
• Experienced – ₹26,000–₹30,000 CTC (₹21,000–₹25,000 take-home).

JD - HR Recruiter

We're seeking a qualified HR Recruite to recruit a sales executive in regard to selling annual car and bike subscription products that our customers have grown to rely on. We are a growing platform and are required to target customers by hiring more sales executives on daily basis.

We are open for BDA, TL, and BDM profile 

Experience: Any

Job Location: Work from home

Qualification: B.com, BBA, MBA in HR

Working days: 6 working days with Sundays off

Shifts: 10:00am -7:00pm

Company Name: JNJ Technologies & Services LLP - http://jnjservices.co.in/

Mandatory language: Hindi and English 

Laptop/wi-fi: candidates are to use their own laptops, wi-fi will be reimbursed.

Additional Compensation: If applicable, this will be decided on the basis of your designation.

Hitachi

Job Title: Senior Solutions Architect

Designation: Senior Researcher / Chief Researcher

Duties and Responsibilities

1. Research and Develop Innovative Use Cases, Solutions and Architectural Blueprints in support of Hitachi's cross-industry business needs like Energy, Industry, Mobility, Smart Life, and Information Technology.

2. Design, Implement and Demonstrate proof-of-Concept and working proto-types for Hitachi and its clients.

3. Provide R&D support to Hitachi business units and group companies to productize research prototypes.

4. Explore emerging tools, techniques, and technologies, and work with academia for cutting-edge solutions.

5. Collaborate with cross-functional teams and eco-system partners for mutual business benefit.

6. Generate eminence via patents, publications, thought leadership, invited speakerships and conspicuous presence in forums of repute.

7. Add value to self through continuous learning and knowledge acquisition.

8. Give back learnings to colleagues and communities.

9. Mentor colleagues for growth and success.

Mandatory Requirements

1. Academic Qualification: Bachelor's degree with STEM background (e.g., Science, Technology, Engineering and Management).

2. Solution Architecture: Deep Experience in Design and Development of Enterprise-class information technology systems (e.g., Design Thinking, Use Case Development, Model Driven Development, Agile Methodology, end-to-end System Design and Decomposition).

3. Probabilistic Systems: Clear concept of systems that embed Machine Learning and Artificial Intelligence.

4. Technology Hands-on: Proven track record in at least one of following 3 technology groups

a. Front-end, client-end experience: User Interface Development (JavaScript, AJAX, Angular, React, D3); Human Computer Interface design

b. Server-side Engineering: Object-Oriented Programming, Micro-Services, Springboot, REST APIs, Design Patterns, Data Access Frameworks, proficiency in Java/ C++/Python

c. Data Engineering and Persistence (in any one of the below areas): Design and Development of Relational Databases; Big Data Systems (e.g., Data Lakes, Hadoop, Hive); In-Memory systems (SAP-HANA); Graph databases (e.g., Neo4J, Casandra); Data Ingestion and ETL

5. Cloud: Experience in design and deployment of IT solutions on Cloud (e.g., Dockerization, Containerization)

6. Communication: Ability to articulate key messages concisely and precisely

7. Collaboration: Excellent interpersonal and teaming skills

Additional Preference

1. Advanced Qualification: PhD in any Quantitative Discipline

Eminence: Patents, publications, thought leadership, invited speakership and conspicuous presence in refereed platforms or forums of repute.

Experience :15+years

Budget : 60 -70 Lacs(Depending upon Experience)

Location: Bangalore

Role & Responsibilities

• A Proven work experience as a Ruby on Rails developer with good understanding of Java script, jQuery, HTML, CSS. The individual will need to be hands on with development, performance optimisation, secure development process, usability, and coding standards of the product.
• Strong ROR development experience and follows best practices (test-driven development, continuous integration, SCRUM, refactoring, and code standards).
• Should have a mix of excellent reasoning ability to document, develop and test software with the commitment to excellence and defect free product before being deployed.
• Should be able to work closely with all stakeholders to investigate, fix, optimise, test, and deploy high quality solutions.
• Should have hands on understanding of technical design, implementation, and maintenance of technical initiatives towards improving and scaling of products.
• Self-motivated and should rapidly incorporate new requirements and deliver successfully by self.
• Effectively communicates with peers and stakeholders, gathers and clarify requirements from technical & functional aspect.

• Follows software development process; consistently innovates processes to improve individual and team productivity and quality.
• Strong Analytical, Problem Solving Skills and participates in all activities with urgency, should be result oriented and with strong work ethic.
• Experience with Agile development lifecycle with excellent understanding of feature estimation and ability to communicate issues and risks that may impact timelines or resources.

Desired Candidate Profile

• 4+ years of IT experience.
• At least 4 years commercial web development experience.
• At least 3 years of Ruby on Rails commercial development experience.
• Familiarity with Relational and Non Relation Databases ( Postgres, Mysql, MongoDb)
• REST API development.
• Familiarity with In Memory Database ( Redis, Memcache )
• Web development - HTML, HTML5 JavaScript, AJAX, CSS, jQuery, http, REST.
• AGILE/SCRUM development Experience.
• Development practices - Rails test framework / TDD / BDD, Domain Driven Design, SOLID, refactoring, OOP design patterns
• Expertise in version control system ( GIT )
• Candidate need to be comfortable dabbling with some basic infrastructure management on AWS.
• Familiarity with ( React, Vue ) is a plus.