Performance Marketing Manager- Series B funded Health-tech brand

HR Operations Executive

Location - Andheri, Mumbai

Work from office

10 am to 7 pm (Mon to Sat)

Please note only looking for an immediate joiner.

Requirements:

• Bachelor's degree in human resources.
• Minimum 3- 5 years of relevant experience in human resources.
• Additional training/certification in Payroll Management - may be advantageous.
• Full understanding of HR functions and best practices.
• Well-versed with HRMS
• Onboarding and Exit formalities
• Well-versed with the entire Payroll Cycle
• HR documentation
• Employee grievances
• Prepare and maintain employee master (MIS) (Good with excel)
• Good with drafting letters and policies

About Us

Observe.AI is the fastest way to boost contact center performance with live conversation intelligence. Built on the most accurate AI engine in the industry, Observe.AI uncovers insights from 100% of customer interactions and maximizes frontline team performance through coaching and end-to-end workflow automation. With Observe.AI, companies can act faster with real-time insights and guidance to improve performance, from more sales to higher retention.

Observe.AI is trusted by hundreds of customers and partners, including Pearson, Accolade, Group 1 Automotive, Southeast Trans, and Public Storage. Our recent $125 million Series C led by Softbank Vision Fund 2 with participation from Zoom Video Communications, Inc., brings our total funding to date to $213M, with investments from Menlo Ventures, Next47, NGP Capital, Emergent Ventures, Scale Ventures, Nexus Ventures, and Y-Combinator. For more information, visit www.observe.ai.

The Opportunity

If you are a talented and driven person with experience in the domain of Natural Language Processing/ Spoken Language Understanding and want to join a high-impact team at the core of Observe.AI's mission, then this role is for you! 

This is a highly challenging role that exposes one to state-of-the-art Machine Learning and Deep Learning algorithms in the domain of NLP and to the challenges of building a world-class ML platform in production. You will contribute to building industry-leading AI-powered products for Observe.AI leveraging the latest technologies in NLP and architecting/ implementing high throughput/ low latency/ scalable ML systems.

If you are excited about building and owning cutting-edge ML-powered product capabilities, and working on both algorithms as well as platforms, you’ll love the job!

What you will get to do:

• Design & develop state-of-the-art AI capabilities end-to-end from conception to production for Observe.AI’s product offerings, in a fast-paced startup environment.
• Work with cutting-edge tools and technologies in Machine Learning, Deep Learning & Natural Language Processing, including Large Language Models and related emerging technologies.
• Contribute to both ML modeling as well as building/ maintaining production systems that power AI capabilities on the product.
• Optimize ML models and processing pipelines for performance, cost-effectiveness, and scale
• Work with a world-class ML team in building exciting stuff, mentor juniors, and influence peers/ stakeholders.
• Collaborate cross-team with engineers, product managers, customer-facing teams, and customers to understand pain points and business opportunities to build the right solution for the right problem.
• Keep up-to-date with the latest ML/ DL/ NLP literature and influence the technological evolution of the Observe.AI NLP platform.
• Contribute to the community through tech blogs and publishing papers in ML/ NLP conferences like EMNLP, ACL, etc.

What we are looking for:

• Bachelor’s or Master’s degree in Computer Science or related disciplines from a top-tier institution with exposure to ML/ DL/ NLP.
• 5+ years of industry experience in building large-scale NLP systems.
• Strong understanding of the fundamentals of ML and NLP, and practical aspects of building ML systems in production; backed by extensive hands-on experience in building/ scaling customer-facing ML/ NLP applications.
• Good understanding of recent trends in NLP around transformers, language models, text classification, generative approaches for NLP, prompting techniques, question answering, information retrieval, etc.
• Excellent implementation skills in Python and Machine Learning Frameworks such as Pytorch, Tensorflow, HuggingFace, etc., and deploying/ maintaining machine learning models in production.
• Ability to provide thought leadership in one or more technical areas of interest to Observe.AI, and influence product development 
• Excellent communication, collaboration skills, and presentation skills.
• Experience with Spoken Language Understanding is a plus
• Published papers in top NLP conferences or workshops are a plus
• Relevant open-source contributions are a plus

About the ML Team

We are a strong 30+ member Machine Learning team with a focus on Speech and NLP. Our mission is to deliver the best of AI capabilities to revolutionize the world of Contact Centers through Observe.AI’s product offerings. We push the boundaries of Spoken Language Understanding to develop ML capabilities that power innovative product features for our customers, and our ML platform processes millions of contact center interactions per day. That said, we are a bunch of super fun folks to hang out with beyond work as well :-)

Compensation, Benefits and Perks

Excellent medical insurance options and free online doctor consultations

Yearly privilege and sick leaves as per Karnataka S&E Act

Generous holidays (National and Festive) recognition and parental leave policies

Learning & Development fund to support your continuous learning journey and professional development

Fun events to build culture across the organization

Flexible benefit plans for tax exemptions (i.e. Meal card, PF, etc.)

Our Commitment to Inclusion and Belonging

Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.

If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.

Instrive is a Chennai-based start-up that provides high-quality Dev-ops solutions for clients worldwide. We strive to solve problems and create value in this increasingly digital world. Instrive was founded to create high-quality products and deliver great user experiences worldwide.

Several products are being developed for both in-house purposes and our overseas clients, and we are actively expanding our team of talented professionals.

We are constantly pushing the boundaries of what is possible, and our employees have the opportunity to be at the forefront of this innovation. Our flat organisational structure encourages open communication and idea-sharing and provides ample opportunities for employees to take ownership of their work and make a real impact.

As part of our ambitious product roadmap, we need senior developers with experience in NodeJS.

Your primary responsibility will be to develop UI components, processes, documentation, and an organisation-wide style guide that can be reused across all applications.

Roles and Responsibilities:

• Develop and maintain web applications using Node.js, Express, and related technologies
• Write clean, efficient, and well-documented code.
• Collaborate with the team to design and implement new features and functionality
• Troubleshoot and debug issues to ensure a smooth user experience
• Optimize application performance and scalability
• Participate in code reviews and ensure adherence to coding standards
• Keep up-to-date with the latest technologies and industry trends
• Work with other developers, project managers, and stakeholders to understand project requirements and deliver high-quality solutions

Desired Candidate Profile:

• 3-5 years of experience in web application development using Node.js
• Strong proficiency in JavaScript, including experience with popular libraries and frameworks such as Express.js, Nest.js, and Mongoose
• Experience with front-end technologies such as HTML, CSS, and JavaScript
• Knowledge of web protocols and technologies such as HTTP, REST, and WebSockets
• Experience with NoSQL databases such as MongoDB and SQL databases like MySQL, SQLite, PostgreSQL
• Experience with Git and version control
• Familiarity with Agile development methodologies
• Strong problem-solving and analytical skills
• Excellent communication skills, both verbal and written
• Adaptability to rapid change

Good to have:

• Experience with GraphQL and Apollo
• Familiarity with AWS, Azure, or Google Cloud Platform
• Experience with containerisation technologies such as Docker and Kubernetes
• Experience with unit testing, integration testing, and end-to-end testing frameworks
• Knowledge of microservices architecture and event-driven architecture
• Familiarity with cloud-based development tools such as AWS Lambda and Azure Functions
• Familiarity with load balancing, caching, and performance optimisation techniques
• Experience working with remote teams and communicating effectively with remote stakeholders.

Perks and Benefits:

By working at the intersection of product, strategy, and technology, you will learn how to make strategic decisions, prioritise product features against business objectives, and put the user first.

In addition to the exciting work, Instrive offers our employees a comprehensive benefits package. This includes health insurance, paid time off, and professional development and training opportunities, so our employees can continue to grow and advance in their careers. 

We focus on fostering a positive and collaborative work environment and are committed to helping our employees reach their full potential.

You will make a meaningful impact and create lasting connections with our outstanding team, no matter where your career takes you.

• Previous experience working with a custom theme and/or the Storefront API
• Working knowledge of Shopify's theming system and Liquid templating
• Working knowledge of Shopify's object/properties, AJAX API, and Meta fields
• A bachelor's degree in information technology, computer science, or a related discipline

• Company  Activation Specialist team is accountable for tactical Buying and implementation for a set of clients.
• WM Activation Specialist team to understands clients’ brand identity. Agency’s deliverables and campaign KPI’s.
• Understand the campaign brief received from Agency Specialist lead, and provide benchmarking/ planning rates / final negotiation in line with SOP.
• Coordination with other stakeholders, mainly the WM Planning team for deal closures
• Negotiate with Vendors for your activation plan including campaign value adds, FCT management, campaign execution etc.
• Optimize the activation plan to achieve the objectives/ KPI.
• Close the optimized plan with Activation Specialist lead.
• Track the live campaigns on daily/ weekly basis in terms of spot implementation, campaign performance, mid- evaluations etc.
• Campaign management including performance and corrective measures. Campaign inflight optimization is compulsorily done for every single campaign
• Follow end to end process for Campaign execution and Campaign management.

About Company

Obeikan Investment Group is a multi-national leader in packaging, education and health, with annual revenue of USD $1 billion. We're one of Saudi Arabia's 100 largest companies, with more than 3,000 employees and operations in 16 countries.

Job Location – Remote with an opportunity to move to Riyadh, Saudi Arabia

Job title and location:

Sr. Backend Developer, based in Bangalore, India

Who we are:

VAHN is a seed-funded fintech and mobility application which integrates tracking, load planning, billing, performance management and cost management with a payment wallet and seamless credit to deliver a powerful solution for truck-owners and truck-drivers.

We are a very small team with a big idea and lots of passion, and we’re on a mission to bring Indian trucking into the next generation of tech.

The trucking industry in India is fragmented, unorganised, and fraught with numerous challenges that haven’t yet been solved. Although the industry is ripe for disruption, not many have been able to take advantage of the opportunity because of a lack of exposure to ground realities and practical challenges. Combining years of research and first-hand experience running trucks ourselves, we believe we have an edge.

We are looking for a passionate teammate who is as excited about the mission as we are, and is keen to delve deep into this challenging but exciting space. Trucking is getting upgraded, are you in?

What we are looking for:

//  Passion for good design and hunger for making a big impact

//  Extensive experience in backend engineering along with the best practices as per language

//  Ability to thrive in complexity

//  Leadership qualities and versatility

What you should enjoy doing:

//  Building exceptional products with robust and reliable code

//  Working in a fast-paced, ambiguous environment

//  Collaborating with designers playing a critical role in design, planning, development and deployment

//  Being the technical voice at the table, educating and guiding the business on the right approach, technologies, and trends

//  Building a team and mentoring fresh talent

What the role is about:

As a core team member you will design and develop the next-generation of technologies for the Indian trucking industry with the potential to change how millions of drivers, truck owners, transporters, and shippers manage their businesses and transact with one another. Some specific responsibilities include,

//  Building scalable, reliable, and high-performing tech infrastructure

//  Improving operational excellence by identifying and building the right solutions for observability and manageability

//  Continuously discovering, evaluating, and implementing new technologies to maximize development efficiency

//  Developing robust, quick prototypes for proof-of concept features / application based on briefs

//  Unit-test coding for robustness, including edge cases, usability, and general reliability.

//  Providing development support, code review and optimisation.

//  Working with outside data sources and APIs.

Qualifications:

//  5+ years of backend engineering experience

//  Experience working with Microservices/RESTful APIs (Http/WebSockets), /Swagger/OpenPI, third-party SDK Integrations and common technologies like HTTPS, JSON, OAuth, and SQL

//  Experience working with Java 11 and above, SpringBoot 5.x/Micronaut 3.x

// Proven experience at building actor based systems and Reactive programming is a big plus

// Demonstrated experience at using messaging system such as Kafka/Rabbit MQ/SQS/SNS

//  Experience at unit testing with Junit/Mockito

//  Good understanding of Data Structures and Algorithms

//  Experience with multi-tier application architecture and design

//  Cloud experience/knowledge (AWS/GCP)

//  Experience at developing containerised applications using Docker/Kubernetes

//  Experience at building systems using MySQL/Cassandra/MongoDB

//  Knowledge of Microservices patterns is a big plus

//  Knowledge of serverless computing (AWS Lambda/Cloud Functions) is a big plus

//  Experience in structuring solutions with Redis as caching layer

//  Experience at building integration with external systems is a plus

//  Strong written and verbal communication and ability to gain buy-in from a non-technical audience

Designation: Angular Developer

Experience: 1 to 5 years

Skill Set: Angular 2+ Versions, HTML, CSS

Requirements:

• Must have experience on Angular 2+ versions
• Design, develop, test, deploy, maintain and improve software in the area of Web Development.
• Ensure the technical feasibility of UIUX designs.
• Manage individual project priorities, deadlines and deliverable.
• Making complex technical and design decisions for Angular projects.
• Adapting interface for modern internet applications using the latest front-end technologies.

DUKAAN - Create Your Online Store in 30 Seconds

Dukaan is an app that allows offline businesses to sell their products and services online. On our app, the users can make beautiful product catalogs (catalogs) right from a smartphone and share with their customers easily on different social media apps such as Whatsapp Business, Whatsapp, Facebook, Instagram, etc. Praised by users all over India, this app has saved declining businesses by helping them transfer their shop online. The journey has just begun and we are on a mission to make India truly Digital.

Dukaan is currently powering over 5M e-commerce stores built by Indian small businesses and growing at a crazy rate.  

We are looking for a Backend Engineer to join our team who will be part of our new innovations team.

Requirements:

1. Strong knowledge of Django, Django Rest Framework, and their design principles.
2. Strong knowledge of Django ORM, should be able to leverage it to write complex and optimized queries (E.x Q queries, Case, When, Select related, prefetch related, Subqueries, Annotations, Aggregations, Filtering, etc.).
3. Should be able to override DRF serializers, filters, and view set completely according to needs.
4. Should have good experience in Class-Based Views to write the backend API.
5. Sound knowledge of database design patterns and modeling them to Django models.
6. Sound knowledge of how to write test cases for the APIs.
7. Should be able to write optimized pythonic code adhering to python PEP standards.
8. Strong knowledge of python packaging and how to architect a codebase that should be easily scalable and not get cluttered.
9. Strong knowledge of REST API design patterns.
10. The ability to write RAW SQL queries and further database-level coding will be a plus.
11. Good Understanding of python’s asyncio, threading, and multiprocessing library, their benefits and limitations along with their appropriate use cases.
12. Hands-on knowledge of celery and its corresponding message broker such as RabbitMQ, Redis, etc.
13. Experience with building a CDC(Change Data Capture) pipeline will be a plus.
14. Experience with Apache Kafka, Kafka connect and Debezium will be a plus.
15. Experience with open source will be a plus.
16. Good knowledge of Algorithms and data structures.

Responsibilities:

1. Understand the ins and out of the existing codebase and have a good grasp of it.
2. Write clean, stable, and scalable code.
3. Write unit test cases for the APIs.
4. Do whitebox and blackbox testing for your own code and as well as others if required.
5. Understand and implement fast prototype solutions for business needs.