Performance Marketing Manager- Series B funded Health-tech brand

Who are we?

We are a fast-growing technology company building digital platforms and services for global industries that depend on reliable operations, strong coordination and seamless communication.

Our work focuses on solving complex real-world problems by bringing together software, data, automation and customer-centric workflows. We support businesses in improving efficiency, strengthening operational visibility and delivering better experiences for their customers and end users.

We are entering an exciting growth phase and are looking for people who are hands-on, commercially minded and eager to build. This is an environment where ownership, follow-through and attention to detail matter. Every customer interaction, every process improvement and every successful delivery contributes directly to the company’s growth.

Joining us means becoming part of an ambitious team that is building practical technology solutions with real business impact.

Who are we looking for?

We are looking for a new team of highly organised and commercially driven Sales Success Specialists to support our sales growth, customer onboarding and revenue operations.

This role sits at the centre of lead generation, CRM discipline, sales follow-up, customer coordination, logistics and order-to-cash execution. The ideal candidate will be comfortable making cold calls, managing data accurately, coordinating with internal teams and ensuring that every lead, order and customer interaction is followed through professionally.

This is a hands-on role for someone who enjoys sales operations, customer success and execution.

Key Responsibilities

Lead Generation and Cold Calling

• Identify, research and qualify new sales leads.
• Conduct cold calls and follow-up calls with prospective customers.
• Maintain professional communication with prospects across phone, email, WhatsApp and LinkedIn.
• Book meetings and demos for senior sales team members.
• Track lead status and next steps clearly in the CRM.

CRM and Sales Data Management

• Create, maintain and update CRM records for leads, customers, contacts, opportunities and orders.
• Ensure all sales activity, follow-ups, meeting notes and customer updates are properly logged.
• Keep customer and vessel data accurate and up to date.
• Prepare weekly sales pipeline and activity reports.
• Support sales forecasting and order tracking.

Lead-to-Order Coordination

• Support the sales team in moving leads through the pipeline.
• Follow up on proposals, pricing, commercial queries and customer confirmations.
• Coordinate internal approvals, documentation and customer onboarding requirements.
• Ensure handover from sales to delivery is clear and complete.
• Track trial accounts, pilots, activations and customer commitments.

Order-to-Cash Support

• Coordinate order confirmation, customer documentation and billing information.
• Work with finance to support invoicing, payment follow-up and revenue tracking.
• Monitor order status from confirmation through to activation and payment.
• Support renewal tracking, upsell opportunities and customer account updates.
• Maintain clear records of commercial terms, purchase orders and invoice status.

Logistics and Customer Operations

• Coordinate dispatch, delivery and tracking of any required hardware or onboarding material.
• Liaise with customers, vessel contacts, agents and internal delivery teams.
• Ensure activations, licences, customer access and support processes are completed on time.
• Help resolve operational blockers by coordinating between sales, support, finance and delivery teams.

Skills and Experience

Essential

• 0 to 5 years of experience in sales support, inside sales, customer success, sales operations or revenue operations.
• Strong communication skills, especially over phone and email.
• Comfortable making cold calls and following up with prospects.
• Good CRM discipline and attention to detail.
• Strong Excel / Google Sheets skills.
• Ability to manage multiple leads, customers and tasks at the same time.
• Commercial mindset with strong follow-through.
• Comfortable working with sales, finance, logistics and customer success teams.

Preferred

• Experience in B2B SaaS, maritime, logistics, shipping, telecoms, technology or enterprise services.
• Experience using HubSpot, Zoho, Salesforce, Pipedrive or similar CRM tools.
• Experience handling order management, invoicing coordination or customer onboarding.
• Familiarity with LinkedIn prospecting and sales outreach tools.

Ideal Candidate Profile

You are persistent, organised and commercially alert. You do not let leads go cold, data go stale or orders get stuck. You are comfortable speaking to customers, chasing updates, maintaining systems and ensuring that the full sales process runs smoothly from first contact to payment collection.

You should enjoy working in a fast-moving environment where sales, customer success, operations and finance need to work closely together.

Key Success Measures

• Number of qualified leads created and followed up.
• CRM accuracy and completeness.
• Speed and quality of lead follow-up.
• Conversion support from lead to order.
• Timely order processing and activation coordination.
• Reduction in delays between order confirmation, invoicing and payment.
• Clear reporting on sales pipeline, customer status and revenue progress.

Reporting Line

The role will report to CCO and will work closely with sales, customer success, finance and operations teams.

Why Join Us

This is an opportunity to be part of a growing technology company where sales execution, customer success and operational discipline directly contribute to business growth. The role offers strong exposure to B2B sales, customer operations, commercial processes and revenue management.

About the Role:

We are looking for a highly skilled Data Engineer with a strong foundation in Power BI, SQL, Python, and Big Data ecosystems to help design, build, and optimize end-to-end data solutions. The ideal candidate is passionate about solving complex data problems, transforming raw data into actionable insights, and contributing to data-driven decision-making across the organization.

Key Responsibilities:

• Data Modelling & Visualization
• Build scalable and high-quality data models in Power BI using best practices.
• Define relationships, hierarchies, and measures to support effective storytelling.
• Ensure dashboards meet standards in accuracy, visualization principles, and timelines.
• Data Transformation & ETL
• Perform advanced data transformation using Power Query (M Language) beyond UI-based steps.
• Design and optimize ETL pipelines using SQL, Python, and Big Data tools.
• Manage and process large-scale datasets from various sources and formats.
• Business Problem Translation
• Collaborate with cross-functional teams to translate complex business problems into scalable, data-centric solutions.
• Decompose business questions into testable hypotheses and identify relevant datasets for validation.
• Performance & Troubleshooting
• Continuously optimize performance of dashboards and pipelines for latency, reliability, and scalability.
• Troubleshoot and resolve issues related to data access, quality, security, and latency, adhering to SLAs.
• Analytical Storytelling
• Apply analytical thinking to design insightful dashboards—prioritizing clarity and usability over aesthetics.
• Develop data narratives that drive business impact.
• Solution Design
• Deliver wireframes, POCs, and final solutions aligned with business requirements and technical feasibility.

Required Skills & Experience:

• Minimum 3+ years of experience as a Data Engineer or in a similar data-focused role.
• Strong expertise in Power BI: data modeling, DAX, Power Query (M Language), and visualization best practices.
• Hands-on with Python and SQL for data analysis, automation, and backend data transformation.
• Deep understanding of data storytelling, visual best practices, and dashboard performance tuning.
• Familiarity with DAX Studio and Tabular Editor.
• Experience in handling high-volume data in production environment.
• Exposure to Big Data technologies such as:
• PySpark (must have)
• Hadoop
• Hive / HDFS
• Spark Streaming (optional but preferred)

Why Join Us?

• Work with a team that's passionate about data innovation.
• Exposure to modern data stack and tools.
• Flat structure and collaborative culture.
• Opportunity to influence data strategy and architecture decisions.

Responsibilities:

 Ensure product delivery is fast, low-cost and sustainable.

 Take responsibility from development to customer support.

 Research and implement things wherever needed, improve efficiency using

automation, and methods like test driven development.

 Setting up events for user, performance and error analytics.

 Participate in product and design ideation, collaborate with the team to

implement high-quality features.

Skills & Qualifications

 2 years of experience in software development preferably B2C experience.

 Experience in React native, Javascript.

 Experience with popular React workflows (such as Flux or Redux).

 Familiarity with newer specifications of ECMAScript (ES6 & ES5 ).

 Familiarity with RESTful APIs.

 Experience in working with the MERN stack or similar frameworks

• 5 + years of hands-on experience in .NET, Angular and related Web technologies.

• 2 - 3+ years of experience designing and supporting Azure environments, including IaaS and PaaS

• Past experience in cloud computing and technology systems, as well as experience in designing and transferring applications to the cloud.

• Proven experience in Continuous Integration (CI) and Continuous Delivery (CD) as well as DevOps principles to achieve SDLC goals of Global Banking Technology

• Hands on experience using the Azure/AWS administration portal.

• Knowledge of at least one other cloud hosting solution (e.g., Azure, Google, AWS, Helion Cloud).

• Good hands-on experience in SOA, XML, WSDL, XSD, WSDL XML schema and namespaces (J2EE and .NET), MS .NET Framework, C#, HTML, Javascript, Micro Services/ APIs, Messaging, Threading, IBM DB.

• Have experience on development of container applications.

• Good knowledge of IBM DB. Should be comfortable writing stored procedures and user defined functions.

• Strong business knowledge of wealth management industry.

• Component / business object modeling, services modeling.

• Experience in building high concurrency, low latency 247 availability applications.

• Strong programming skills with emphasis on writing efficient algorithms to handle large data sets and processing.

• Understanding of HTTP, IIS and how the browser works.

• Ability to coordinate with various teams to deliver projects successfully.

• Knowledge of UML design.

• Knowledge of source control (preferably Git) and continuous Integration tools.

• Have working Knowledge of DevOps and best practices. Understanding of Major DevOps Tools and implementation for Source Control, Continuous Integration, Configuration Management, Deployment Automation, containers & Orchestration

• Experience in working in Agile framework.

• Good written and verbal communication skills.

Skills Desired:

• Financial markets, payment solutions or Wealth Management previous experience

Educational Qualification:

• Bachelor’s degree in Engineering preferred from an accredited college/university

•  5 to 10 years of work experience as a .net developer

•  Proficiency in building web-based applications

•  In-depth knowledge of the .net languages and database - asp.net web API, c# - asp.net MVC - SQL

•  In-depth knowledge angularjs, service stack

•  Familiarity with identity (3rd party)

•  Proficiency using git version control.

•  Familiarity with agile environments

•  Troubleshooting abilities

•  Good communication skills

•  "Azure web app, azure storage "analyze system requirements and prioritize tasks

•  Write clean, testable code using .net programming languages

•  Develop technical specifications and architecture

•  Test and debug various .net applications

•  Review and refactor code

•  Deploy fully functional applications

•  Upgrade existing programs

•  Document development and operational procedures

• Analyzing, planning and developing requirements and standards in reference to scheduled projects
• Assigning and overseeing the daily tasks of technical personnel while ensuring all subordinates are actively working toward established milestones
• Holding regular technical team meetings to determine progress and addressing any questions or challenges regarding projects
• Determining and defining clear deliverables, roles and responsibilities for staff members required for specific projects or initiatives
• Researching and evaluating hardware and software technology options and weighing the cost/ benefit analysis when making large purchases on behalf of the company
• Updating and maintaining all production technologies ensuring proper maintenance and installation

Desired Candidate Profile

• Bachelor’s degree in engineering, computer science or related field or equivalent work experience
• Minimum 2 yrs management experience in consumer hardware/ software products (TWS, HeadPhone, Smart Watch), including development work and interactions with customers
• Extensive leadership experience and strong teaming abilities
• Excellent problem-solving skills
• Demonstrated understanding of Project Management processes, strategies and methods
• Experience mentoring, coaching and developing rising talent in the technology department
• Excellent time management and organizational skills and experience establishing guidelines in these areas for others
• Strong sense of personal accountability regarding decision-making and supervising department teams
• Experience working in a high-level collaborative environment and promoting a teamwork mentality
• Managerial experience applying analytical thinking and problem-solving skills
• Ability to predict challenges and seek to proactively head-off obstacles    

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