Digital Marketing Executive

Job Description: Customer Support (Female)

Position: Customer Support Representative (Female)

Location: [Faridabad]

Salary: ₹8,000 - ₹12,000 per month (in-hand)

Working Hours: [9 AM – 6 PM, Monday – Saturday]

Job Overview:

We are looking for a dedicated and proactive Female Customer Support Representative to join our team at [Bikefixup], a leading bike service provider company. As a Customer Support Representative, you will be responsible for assisting customers, addressing inquiries, and ensuring an exceptional customer experience related to our services.

Key Responsibilities:

Customer Assistance: Handle customer inquiries via phone, email, chat, and in-person, providing accurate information about bike services, pricing, and maintenance

.

Issue Resolution: Resolve customer complaints or issues related to service bookings, repairs, or billing, ensuring timely and effective solutions.

Service Coordination: Schedule service appointments, track service progress, and follow up with customers to ensure satisfaction.

Product Knowledge: Maintain in-depth knowledge of our services, promotions, and policies to assist customers efficiently.

Feedback Collection: Gather customer feedback to identify areas for improvement in service quality and customer experience.

Billing and Payments: Assist customers with billing inquiries and guide them through payment processes as needed.

Customer Retention: Promote customer loyalty by ensuring a positive experience and addressing any concerns professionally.

Documentation: Maintain accurate records of customer interactions, service requests, and resolutions.

Requirements:

Female candidates preferred.

Excellent communication skills (both written and verbal).

Strong problem-solving abilities and a customer-centric attitude.  

Prior experience in customer support or in a service-oriented industry is a plus.

Basic knowledge of bike services (or willingness to learn).

Ability to work efficiently in a fast-paced environment.

Proficiency in computer skills (MS Office, CRM software, etc.).

Benefits:

Friendly and supportive work environment.

Opportunities for career growth and skill development.

Experience/skills required

Key Qualifications

• Developer Role:
• Preferably Java 
• CI/CD - DevOps (Exposure)
• Messaging Middleware (Exposure to Kafka or any other messaging middleware)
• DB: Oracle (pref) - any other Database platforms (SQL/NoSQL)
• Server Side: Java, Spring boot Microservices
• Exposure to Any Major Cloud Platform (AWS/Azure/GCP)

• Object-oriented JavaScript,
• jQuery,
• ES6,
• React JS (Versions 16.8 & below),
• Redux (Action Type, Action Creator & Reducers),
• Middleware(Redux-Thunk, Redux-Saga),
• React Hooks,
• Axios & Fetch library,
• Managing States & Props efficiently,
• React Forms,
• Validation (Schema & Non-Schema using any third-party library or custom),
• the candidate should be aware of the production build process,
• HTML5,
• knowledge of CSS,
• Rest API integration knowledge,
• Authentication(Token Based) & Authorization with Routes

• Building, Designing, Testing, and Deploying web apps.
•  Thoroughly explore & understand the under-hood of products in the market, strengths & fault-lines of each.
• Drive from Conceptualisation to Deployment of analytics suite of products that are robust and can stand the test of time when our data size is multiplying month-on-month.
• Work closely with designers & product managers to build things that are normally regarded as holy grails in browser-based analytics applications.
• Actively participate in design and code reviews to build robust applications and prototypes.
• Interacting with team members, and customers to continuously look for better innovations for all teams across Trade Brains

Reading the description below might take a few minutes, but we promise it is all worth it.

Let's start with,

The Opportunity :

Apps10X is looking to hire a Sr. Android Developer who possesses a passion to build scalable apps, learn and grow quickly. Your work will directly impact millions of lives as you will be working on one of our high growth products. We have over 100 Million users across all our products and we are growing exponentially.

Our ideal candidate has at least 2 to 5 years of experience in Android Development.

What we believe :

• Our number one priority is company culture. our whole belief is that "your culture is your brand
• All the team members are open to converse, helping and teaching.
• You will always be noticed for your better work and rewarded.
• Great work-life balance with the flexibility of you deciding your working hours.

What You'll Do :

• Write well designed, testable, efficient code
• Develop new features and cutting edge user experience
• Work on bug fixing, code optimisation and performance improvements
• Unit-test code for robustness, including edge cases, usability, and general reliability
• Continuously discover, evaluate, and implement new technologies to maximise development efficiency
• Code evaluation and managing the teammates

What We Need You To Have :

• Understanding of kotlin and coroutines.
• Knowledge of design patterns (MVVM and MVI)
• Understanding of dependency injection frameworks like Dagger HILT
• Understanding of RxJava, observable pattern
• Proficient in debugging and analysis skills using ADB
• Good knowledge of memory management, concurrency, and multi-threading
• Experience of working with Test Driven Development
• Experience and passion to built great user experiences
• Good knowledge of OOPS, data structure and algorithms
• B.E/B.Tech degree in Computer Science and/or relevant work experience.
• Previous work experience at startup would be a plus

Experience : 2 to 5 years

Work Location : Bengaluru (Koramangala)

Education : B.E/B.Tech Preferred (Engineering in CSE and Experience in startup would be a plus)

Desired Skills : Android, Kotlin, MVVM, Dagger HILT, Coroutines

Benefits :

• Health Insurance for yourself and your Parents- We know a healthy employee is a happy and productive employee. That's why we offer a variety of health insurance options to meet your lifestyle. You'll have access to the top providers and physicians available to you and your family.
• Unlimited leaves- No strict leave policies. It's flexible but disciplined.
• Flexible work timings- You decide your work timing. Feel free to work on your productive time, Just that work gets done as per timeline.
• Challenging work- All our products targeted 100+ Million users. One gets to work on scale and experience solving challenging problems.
• Great team- Like-minded talented team to work with
• Career growth- Boost your career growth by 10X more learning and opportunities
• MacBook to work- You decide your machine, however, we prefer Apple
• Team outing- Join us on our annual 2-3 days team outing! Our last one was in Ooty, Tamil Nadu
• Office lunch - Daily free lunch

We're passionate about enabling people to do their best work. We dream big and we're looking for people who do the same. Come work with us and find out where your career will take you at Apps10X!

We know that people are more than what's on their CV. If- this role highlights your experience and gets you excited- please apply!

Designation: Assistant Sales Manager (Back office sales) 

Location: A-10/4, MIDC Butibori, Nagpur – 441122, Maharashtra, India.

Responsibilities:

·        Responsible for entire target-based Sales of Shinex Mosaics for your assigned region.

·        It will be a Back Office Sales Job.

·        He/She will have to call the Prospective Clients and finalize the order.

·        He/She will have to build and maintain good working relationships with customers like

the Architects, Builders, Developer and Swimming Pool Contractor

·        To generate new leads while maintaining a relationship with existing clients.

·        Will be responsible for the entire target-based sales for his/her assigned region.

·        To provide complete information, guidance and support to the clients hence enhancing the relationships.

·        Identifying opportunities and strategies to increase sales.

Required Experience:

·        Education Qualification: MBA in Sales and Marketing

·        Experience: Minimum 6 months of experience required

·        Must have experience in Sales and should have excellent communication skills and convincing power.

·        Must have excellent problem-solving skills

·        Salary: INR 3.72 - 4.32 LPA (AC Bus Facility Available) + Incentives

NOTE: Incentives are over and above the mentioned CTC and they will be given separately

Job Description for Frontend Developer:

We are looking for a Frontend Developer, who is motivated to combine the art of design with the art of programming to make User experience intuitive. Responsibilities will include implementing visual elements

and behaviors with user interactions. You will work with both front-end and back-end developers to build user-friendly applications. You will also be bridging the gap between the visual elements and the server-side infrastructure, taking an active role on both sides and defining how the application looks and functions.

Experience: 5 to 8 years

Location: 410-413, Aaron Spectra, Behind Rajpath Club, Bodakdev, S.G. Highway, Ahmedabad-380054

Job Requirements

• Extensive hands-on experience with JavaScript and React, Angular or Vue framework for a minimum of 5 years.

• In-depth understanding of fundamental web technologies such as HTTP, HTML, CSS, AJAX, REST and JSON.

• Strong knowledge of HTML5 CSS3 Flexbox, CSS Grid, and Responsive Design.

• Proficiency in consuming RESTful services.

• Good experience writing Unit Tests.

• Good knowledge of code versioning using Git.

• Excellent communication skills, including written and verbal English.

Job Roles and Responsibilities

• Build cross-platform apps using Javascript, Javascript framework and other fit-for-purpose technologies.

• Create responsive web interfaces with HTML, CSS3 Bootstrap.

• Convert wireframes and mock-ups into fully functioning user interfaces.

• Take part in creating the web architecture for new projects.

• Use Docker containers to isolate and scale processes on demand.

• Offer support, especially when teammates are faced with new challenges.

• Provide guidance and advice on best practices and future technologies.

• Optimize applications for maximum speed

• Design mobile-based features

• Collaborate with back-end developers and web designers to improve usability

• Participate in code reviews.

Why Work at Staunchsys:

● Family Health Cover

● Personal Accident Insurance

● Constant Learning

● Competitive Pay

● Flexible work timings

● 5 days working

● Leave encashment facility for unveiled PL as well SL

● Complimentary Lunch

Job Title: UI/UX and Graphic Designer

Department: Design

Reports To: Head of Design

Summary:

The UI/UX and Graphic Designer is responsible for the design of user interfaces and graphics for a variety of products and services. The ideal candidate will have a strong understanding of UI/UX design principles and practices, as well as experience with graphic design software such as Figma. The candidate will also be responsible for handling the company's WordPress website. Training will be provided.

Responsibilities:

• Design user interfaces for websites, mobile apps, and other digital products
• Create graphics for marketing materials, social media, and other promotional purposes
• Work with product managers, engineers, and other stakeholders to gather requirements and create designs
• Collaborate with other designers to create a cohesive look and feel for products and services
• Stay up-to-date on the latest trends in UI/UX and graphic design
• Handle the company's WordPress website

Qualifications:

• Bachelor's degree in design or a related field
• 1-3 years of experience in UI/UX or graphic design
• Strong understanding of UI/UX design principles and practices
• Experience with graphic design software such as Figma
• Excellent communication and collaboration skills
• Ability to work independently and as part of a team
• Strong attention to detail
• Creative and innovative problem-solving skills

Benefits:

• Competitive salary and benefits package
• Opportunity to work on a variety of interesting and challenging projects
• Collaborative and supportive work environment
• Chance to make a real impact on the company and its products

If you are a talented and experienced UI/UX and graphic designer who is looking for a challenging and rewarding opportunity, we encourage you to apply for this position.

Requirements:

• Design and develop scalable IONIC applications using open source technologies.
• Develop a hybrid application with IONIC, cordova.
• Experience in HTML5 CSS, JQuery and Javascript.
• Experience in hosting application on Appstore.
• Work as part of an agile team on leading edge technologies.
• PHP & Apache stack with JavaScript, JQuery.
• Responsive Web design with HTML5 CSS3 Bootstrap.
• Social media APIs and third party widgets integration.
• Web services Integration - JavaScript and XML (Ajax), Representational state transfer (REST), Javascript Object Notation (JSON).
• End to End Role - Analyze Design, Develop, Deploy, Monitor, Enhance
• Experience on database systems.

ABOUT US:

Magic Crate is an innovative early childhood learning company that is a pioneer and market leader in the area of discovery kits for young children. Magic Crate was set up in early 2014 by young parents from IIT, IIM, NID and Georgia Tech as a subscription service that delivers activity boxes based on fresh new themes to their customers doorsteps each month. The activities, based on science, arts, games & role play, are designed by a multi- disciplinary team of early childhood experts and specialist designers. The carefully curated activities cleverly merge educational outcomes with hours of fun and laughter for young children. 

Magic Crate is a dynamic company growing fast, and we are looking for energised and ambitious people to join us on that journey.

What this means is at this stage you will be core - influencing all aspects of development. Working with us you will enjoy a fast-paced environment with opportunities to help grow the business, and your own professional career.

ROLE:

As a Business Development Associate at Magic Crate, you will be joining the core team  responsible for helping to shape the company’s growth narrative. Working closely with the Team Lead’s your role will be to help deliver sales growth by developing and executing sales strategy developed.

The perfect candidate will be systematic and organised, a proven closer of any sales in any sector, with a flair for creatively communicating innovative new services which benefit a wide variety of customers, who are parents of children of different age groups.

WHAT'S ON OFFER:

• Competitive salary with an attractive incentives which is performance based.
• A strong appraisal and promotion policy.

WHAT'S INVOLVED:

• New Customer Acquisition - Focus on converting fresh, warm leads into confirmed orders. 
• Contacting,Promoting and selling our innovative products to Customers. 
• Able to negotiate and close Sales in routine situations.
• Renewal Team - Focused on extending existing subscriptions or renewing expired subscriptions. 
• Follow-up on the customers. 
• Developing existing and new customer relationships. 
• Meeting agreed upon Sales targets and Sales Objectives. 

RESPONSIBILITIES:

• Explain the customer on the product, its features, benefits and discuss special promotional offers available. 
• A typical day will require a maximum of 60 to 70 calls, depending on your Targets achieved. 
• Our Customers are parents of children between the age group of 2 to 13 Years.
• Talk to new customers, follow up on past customer orders for tracking and checking on reports. 
• A regular day involves making 4 to 5 subscription sales.  

CANDIDATE REQUIREMENTS: 

• Strong Communication skills with Multilinguistic skills.
• Strong Interpersonal skills, motivating and achieving.
• Passionate about a career in Sales.
• An influencer with consummate negotiation skills.
• Resilience and the ability to cope with rejection. 
• Charismatic team player.
• A high degree of self-motivation and Ambition.