
Requirements :
- Fluent in English verbal and written communication
- Client and audience query handling
- Overseeing the customer service process
- Resolving customer complaints brought to your attention
- Providing detailed information to customers
- Prompt response over Product Chat box
- Co-ordination with Technical team
- Offering exceptional customer service and satisfaction
- Taking feedback from the customers
- Maintaining a healthy relationship with the clients
Note: Only Surat local candidates can apply

About Softpulse Infotech
About
Softpulse Infotech is a web solutions company that offers web design and development services, including PHP development, android and iPhone application development, eCommerce development and integration, and other IT solutions. Softpulse Infotech is a web solutions company that caters to all web design and development needs. The highly skilled and experienced team at Softpulse Infotech provides a range of services, including PHP development, android and iPhone application development, eCommerce development and integration, and other IT solutions. Softpulse Infotech solves the problems of businesses and individuals who require web and mobile applications, web design, and web development services. The company operates in various industries, including eCommerce, healthcare, finance, and education.
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• Experience in JSP & Servlets, Struts, Hibernate, MVC, EJB, Spring Framework, J2ME (LWUIT Lightweight user interface is added advantage),
• Android, AJAX, jQuery, Java Web services, Dynamic Reports are desirable.
• A good understanding of OOP concepts, MVC architecture, and RDBMS is desirable.
• Exposure to all phases of the Software Development Life Cycle (SDLC) is a plus. ● Web Technologies like HTML, CSS, Javascript and JQuery

Mandatory Skills:-
C Programming and data structures.
Linux Internals ( System calls, IPC, Network Programming, POSIX Multi-thread programming)
Desirable Skills :-
C++ and OOPs knowledge
Linux system start-up sysvinit, systemd,
Bootloaders : uBoot
Message bus protocols like dbus
Basic Linux Device driver knowledge
Linux Build framework – Yocto-Bitbake, Makefiles
Python scripting
Debug using tools such as GDB
Version control - GIT and SVN
Qualifications & Responsibilities
Year of Experience : 3- 8 yrs
Location : Bangalore, Delhi, Mumbai, Pune
Work on ISO 27001 & NIST based Information Security Management System implementation and sustenance.
- Responsible for SOX (IT Security Controls) and track the monthly/quarterly/annual control reports and drive effectiveness of SOX controls.
- Work on Business Continuity Planning, IT Disaster Recovery as per ISO27001 & NIST requirements
- Assess information security posture, identify the gaps/risks in the existing environment and develop solutions to mitigate the identified gaps/risk
- Conduct Information Systems audits covering IT infrastructure assets
- Working knowledge in security domains such as: security governance policies and procedures, risk management, compliance, access control, network security, security architecture, security incident response, disaster recovery, business continuity management, privacy and data protection
- Experience in leveraging industry standards and frameworks such as ISO/IEC 27001, NIST CSF/800-171, etc.
- Possesses certifications such as ISO27001 LA. CISSP, CISA certification- preferred
Why NCG?
WHO WE ARE DRIVES WHAT WE DO!
We Don't build the organization; we create an everlasting family. Our people express a sense of winning together when times are good and sticking together when times are tough.
Are you a Doer or Achiever?
Well, at NCG, our doors are Open for Doers and Achievers alike. We are a Cult where we create, innovate, learn and Contribute in a comfortable, transparent, and fair environment.
Joining NCG means contributing to a shared ambition for reliable work culture, tackling extraordinary technological challenges in multicultural teams, preserving your work/life balance, and more!

WHO YOU ARE
To be successful in this role, you’ll need to have the following skills:
- Love for coding: A fanatic about writing beautiful and scalable code.
- Sense of analytics: Strong analytical and troubleshooting skills. Should be resourceful, innovative and inventive.
- Dynamic: Should be comfortable in dealing with lots of moving pieces. Have exquisite attention to detail, and are comfortable learning new technologies and systems.
- Team player: Knack for influencing without being authoritative. Pitch in wherever the team needs help, from writing blog posts to supporting customers.
- Accountability: High sense of ownership for your code and relentlessness to deliver projects with high business impact.
KEY QUALIFICATIONS
- BE/BTech in Computer Science or related field.
- Minimum 3+ years of UI/Frontend development and a strong understanding of building complex layouts using JavaScript, CSS and HTML.
KEY SKILLS
- Strong computer system analysis and design skills in current methodologies and patterns including vanilla JavaScript, some experience with ReactJS, Redux, React Native, Webpack, and Typescript or similar library/tools.
- Obsessed with WPO (Web Performance Optimization) and web/mobile performance analysis.
- Experienced with web standards and protocols such as HTTP, DNS, TCP/IP, and socket APIs in general.
- Familiar with web security, SEO, accessibility and internationalization.






