About Us: BikeFixUp offers high-quality bike repair and servicing, with doorstep solutions for customers' convenience. We pride ourselves on expert service and customer care, providing fast, reliable, and transparent motorcycle services.
Job Summary: As a Customer Support Executive, you will be the first point of contact for customers seeking assistance with bike servicing and repairs. You will provide excellent support via phone, email, and chat, addressing customer inquiries, booking services, resolving issues, and ensuring a smooth experience for our customers.
Responsibilities:
- Respond to customer inquiries regarding services, booking appointments, and service-related issues.
- Assist customers in scheduling repair and maintenance appointments, including doorstep services.
- Provide real-time updates and status tracking of service requests.
- Handle complaints, escalate issues when necessary, and resolve customer concerns promptly.
- Process payments and provide support for online and offline transactions.
- Maintain knowledge of our services, policies, and procedures to provide accurate information.
- Support the team with feedback and suggestions for improving customer service experiences.
- Ensure high levels of customer satisfaction by providing timely and professional assistance.
Skills & Qualifications:
- Excellent communication skills, both verbal and written.
- Strong problem-solving abilities and attention to detail.
- Ability to manage multiple customer inquiries simultaneously.
- Familiarity with customer service software and ticketing systems is a plus.
- Previous experience in customer service or support roles is preferred.
- Empathy, patience, and a customer-first attitude.
Why Join Us:
- Work in a fast-growing, customer-centric environment.
- Opportunities for career growth and development.
- A chance to make a real impact on customer satisfaction.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Bikefixup
About
Company social profiles
Similar jobs
*Experience in Corporate sales / B2B business any industry and willing to work in Digital Media Services. *You need to identify potential market verticals and explore, map n analyzes the vertical with ADS INDIA’S offerings * Meeting up with Scheduled Fresh Clients on daily basis. * Managing Client Relationships independently. * Achieving targets on monthly basis. * Ensure Strict Adherence of sales process and internal procedures * Deal with Signing Authorities.
Angular (2+)
Javascript
HTML/CSS
PHP
jQueryJob description:
Core PHP (Knowledge of functions, Methods, PHP OOPS Concept, Ajax, MySQL, Jquery), Javascript, Basic knowledge of HTML, CSS, MVC Structure
Knowledge about socket
Java
Go Programming (Golang)Job Title: Jr Software Engr Java
Experience: 2+ Years
CTC: 6-12 LPA
Location: Mumbai
Face-to-face interview at the office
What we want:
We are looking for someone who has has strong knowledge and 2+years’ of experience in Core Java, Spring MVC, Restful API, SOAP, Golang
What you will do:
•Developing REST APIs for the platform
•Developing & maintaining an UX Panel
•Integration with third party applications using APIs
•Design, Develop and execute performance tests to simulate traffic of large-scale events
•Analyse complex problems/issues in load tests, production servers, and identify the bottlenecks and optimize performance.
•Analyse usage patterns, and application behaviours and translate that into performance optimizations.
•Determine how to meet scalability requirements while ensuring reliability within a platform
•Design and maintain tools for reporting on performance metrics.
Detailed Requirements:
Excellent knowledge of Golang, Core Java, Spring MVC, Restful API,SOAP
Additional knowledge of Java internals, GO Lang, plus.
Experience in developing, optimizing and operating high traffic projects/websites is a plus.
Experience in using Java Profilers and performance engineering.
Experience in writing multithreaded web applications.
Good knowledge of basic Linux commands to debug system issues and limitations a must.
Experience in Agile/SCRUM is a big plus
Experience in hibernate and spring MVC framework is a plus.
Ability to manage multiple modules simultaneously
Ability to work under pressure & deal with people diplomatically
Should have experience of leading a team & a strong motivator
Strong academic record is a big plus.
Able to communicate with international clients without any communication hindrances.
- Own client on-boarding process including software installation, hardware configuration, client specific customization, and testing.
- Provide support in troubleshooting and solving technical errors to all our clients at various locations.
- Able to work independently and in a team and should have a can-do attitude.
Any US accent certification.
Excellent verbal/written english communication skills. (US accent preferred)
- Familiarity with computer technology specially in Windows OS.
PHP
Laravel
CodeIgniter· Custom PHP Website Development
· Proficiency in Laravel and/or Codeigniter
· Thorough knowledge of MVC structure
· Angularjs, React JS, Node JS, Vue Js (Mastery in anyone)
· JS, AJAX, HTML, CSS
Skills Required
· Have thorough knowledge of PHP, JavaScript, AJAX, jQuery, HTML5, CSS3, Bootstrap
· Possess the ability in Angular js, React js
· Top-notch programming skills, ability to produce quality code that is maintainable, efficient, reliable, and secure.
· Development of APIs as required. Rest or Soap API integration.
· Strong knowledge of MVC is required
· Must-Know Framework like Laravel, CodeIgniter, Cake Php, Yii
· Have experience in MySQL and MariaDB databases.
· Distributed version control and regular deployments.
· Have Good Communication skills.
Responsibilities
· Write clean, well-designed code
· Troubleshoot and test core product software to ensure strong optimization
· Contribute to all phases of the development life cycle
- You are involved in identifying complex fuzzy problems, break them down into smaller parts and implement creative, data-driven solutions.
- You are responsible for defining, analysing and communicating key metrics and business trends to the management teams. Prepare and deliver business reviews to the management team regarding progress and roadblocks
- Your role involves partnering with operations/business teams to consult, develop and implement KPIs, automated reporting/process solutions and data infrastructure improvements to meet business needs. Design, develop and maintain scaled, automated, user-friendly systems, reports, dashboards, etc. that will support our business needs.
You’re Array (Nice to Haves)
- Exceptional written and verbal communication skills.
- Ability to multitask and work on a range of requirements.
- Experience in analysing very large, complex, multi-dimensional data sets.
- Penchant for business, curiosity about numbers and persistence to work with data to tease out insights.
- Product Analytics tools (either of Amplitude, Mixpanel, Moengage)
You (Must Haves)
- Bachelors in Engineering, Computer Science, Math, Statistics, or a related discipline from a reputed institute or an MBA from a reputed institute.
- You have 1+ Years of experience in relevant role
- Strong problem solving and analytical skills.
- Tableau
- Technical capabilities: Bigquery, SQL and Scripting Language
Python• Responsible for developing and maintaining applications with PySpark
• Contribute to the overall design and architecture of the application developed and deployed.
• Performance Tuning wrt to executor sizing and other environmental parameters, code optimization, partitions tuning, etc.
• Interact with business users to understand requirements and troubleshoot issues.
• Implement Projects based on functional specifications.
Must-Have Skills:
• Good experience in Pyspark - Including Dataframe core functions and Spark SQL
• Good customer communication.
• Good Analytical skills
JavascriptSalesforce Developer
1. Overview
https://www.srclogix.com/">SourceLogix - is a California based software development company. Founded in 2007, we have successfully built our client base with our values: Talent. Team. Trust.
SourceLogix experts help Fortune 500 clients in the areas of SaaS, eCommerce, VoIP, CRM, Transaction systems & Predictive Analytics.
Our CRM solutions division is the best-in-class salesforce consulting team that helps customers with their CRM challenges such as integrating CRM to other platforms. Homegrown tools or cloud-based apps: ERP, Billing systems, telephony & chat apps, productivity and collaboration apps. We also help our customers with data cleansing, governance, and meaningful metrics and dashboarding.
We are looking for a Certified Salesforce developer with 5 years of experience. Your primary focus will be to develop all salesforce interface components and implement them following well-known APEX.
You will work with our team and end clients to ensure that the customer requirements are understood and implemented as expected. You will coordinate with the rest of the CRM team and demonstrate: collaborative, problem solving, sophisticated design and build a solution per client’s requirements.
2. Requirements:
- Salesforce certifications (Salesforce Certified Platform Developer I or II). - Must have
- Bachelor's degree in computer science or other related disciplines.
- Passion for creating and delivering great software with a strong sense of ownership.
- Strong knowledge of JSON, XML, JavaScript, CSS2 & CSS3, HTML5 & jQuery.
- Over three years of experience in building salesforce applications using APEX, VisualForce, Native, MySQL,and JavaScript.
- Demonstrated experience working with relational databases, and ETL tools.
- Familiarity with the Lightning component framework.
- Independently develop new user-facing features from designs and wireframes.
- Proficient in Version Control Software such as GIT, Bitbucket.
- Ability to understand business requirements and translate them into technical requirements.
- Strong organizational skills. Ability to prioritize tasks and work in a dynamic fast-changing environment.
3. Good to have:
- Knowledge of modern authorization mechanisms, such as JSON Web Token.
- Knowledge of the AWS platform and scalable application architecture.
- Experience with CI/CD - Build & Release process. Agile/ Scrum based development..
4. Job Duties:
- Collaborate with different departments and resources to translate business needs to requirements.
- Create user documentation for all the code built.
- Configuration and customization of the client’s salesforce.com platform.
- Translate design and wireframe into high-quality code.
- Create documentation such as requirements, test cases, and test scripts.
- Diligently work on resolving reported issues and document root-cause analysis.
- Optimize components for maximum performance across a vast array of devices & browsers.
- Be responsive to change, adapt quickly with a talented team and work efficiently & remotely.
5. Benefits:
- Competitive salary - based on experience.
- 100% remote work. All you need is a good laptop, headset, and internet connectivity.
- Ability to make a direct impact & build an award-winning Salesforce platform.
- Awesome culture! We are a friendly & collaborative team with a learning and growth mindset.
Python
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon