Community Manager

About CoinCROWD

CoinCROWD is building the future of crypto spending with CROWD Wallet, a secure, user-friendly wallet designed for seamless cryptocurrency transactions in the real world. As the crypto landscape continues to evolve, CoinCROWD is at the forefront, enabling everyday consumers to use digital currencies like never before.

We’re not just another blockchain startup, we’re a team of innovators, dreamers, and tech geeks who believe in making crypto fun, easy, and accessible to everyone. If you love solving complex problems and cracking blockchain puzzles while sharing memes with your team, you’ll fit right in!

We’re on a mission to make crypto investing as easy as sending a WhatsApp message, simple, secure, and jargon-free. Backed by strong tech and a user-first philosophy, we are building the most trusted crypto experience for the users.

Role Overview

We’re looking for a passionate and proactive Community Manager to build, grow, and energize the CoinCROWD community across digital and IRL platforms. You’ll be the voice of the brand, the go-to for users, and the bridge between the product and the people who love it (or need to). This is your chance to shape how India’s next million crypto users engage with Web3.

Key Responsibilities

• Own and execute community strategy across platforms (Telegram, Discord, Twitter, Instagram, YouTube, Reddit, etc.)
• Be the face and voice of CoinCROWD in community channels
• Actively engage, respond, and interact with users daily
• Run community campaigns, AMAs, contests, and referral initiatives to drive engagement and retention
• Build and manage a team of community moderators and ambassadors
• Coordinate with product, growth, and support teams to route feedback, resolve issues, and keep the community informed
• Track and report on community health, sentiment, and key engagement metrics
• Identify partnership and collab opportunities with influencers, creators, and Web3 communities
• Turn users into loyal advocates by making their crypto journey frictionless and fun

What We're Looking For

• 2–10+ years of experience in community management, digital engagement, or social media roles (preferably in crypto, fintech, or consumer tech)
• Deep understanding of crypto culture, memes, and online behavior. You live on Twitter and Telegram
• Strong communication skills, written and verbal with a clear, friendly, and confident tone
• Ability to moderate fast-paced communities and handle user issues with empathy and professionalism
• Self-starter with strong organizational skills and a bias for execution

Bonus Points For

• Experience managing Web3 or token-based communities
• Being active in Indian crypto or DeFi spaces
• Familiarity with tools like Discord bots, Telegram analytics, Notion, etc.
• Meme-making skills or a good shitpost game 😎

Why CoinCROWD?

• A front-row seat to the next wave of crypto adoption in India
• Creative freedom and ownership from day one
• A culture that values transparency, speed, and memes
• Work with a team that’s as fun as it is driven