- Lead the planning and execution of digital media strategies and tactics, including social media, mobile, SEM, and other emerging technologies.
- Responsible for choosing the digital media mix to achieve client goals by thoroughly understanding client briefs, creative messaging, and how to target consumers at the right place and the right time.
- Provide data-driven rationale for digital media mix, budget allocation by medium, expected performance, and return on investment.
- Ensure digital media plans are on strategy and align with integrated media plans across all online and offline media.
- Create targeting strategies for effectively and efficiently reaching and engaging audiences.
- Recommend and troubleshoot tagging/pixels to ensure appropriate measurement for campaign tracking, analysis and reporting based on media objectives and established KPIs.
- Responsible for the presentation of digital media recommendations, POVs, analysis and reporting and other educational information to internal/external clients.
- Manage all phases of plan execution, including RFPs, creative asset trafficking, ad serving, 3rd party vendor management, timelines, reporting and optimisation, billing and budget reconciliation and campaign troubleshooting for assigned accounts.
- Leverage data and analytics to deliver actionable insights for campaign optimisation and content ideation.
- Evaluate trends, emerging technologies, tools, audience behavior, media usage and content consumption, as well as make recommendations for how we can create new opportunities for our clients.
- Create flow charts, budget breakdowns, and presentation materials for the digital components of an integrated media plan.
- Monitor overall digital campaign pacing and performance. Frequently communicate with digital media buyers about pacing, performance, and optimisations.
- Support pre- and post-campaign measurement of digital media campaign success.
- Develop expertise in client niches
- Stay on top of digital media consumption trends, audience discovery, and new digital channels through research, certifications, webinars and conferences.
Requirements
- 4+ years of digital media planning experience, preferably in an agency environment
- Strong knowledge of digital programmatic and paid social media self-service platforms such as Facebook Ads Manager, Google ads and LinkedIn Ads
- Experience building audiences from 1st and 3rd party data sets.
- Understanding of Facebook pixel deployment, custom events, tags and tracking code.
- Experience with DoubleClick and Outbrain platforms is a plus.
Understanding of Google Analytics and Google Tag Manager, or similar platforms.
- Strong PowerPoint presentation skills, ability to build impactful and visual presentations.
- Proficient in Microsoft Excel, explicitly used for manipulating large amounts of data, pivot tables, lookups, and report creation.
- Strong mathematical abilities and understanding of the client billing process.
- Meticulous, organised and can handle and prioritise multiple tasks.
- Willingness to collaborate ideas that extend beyond media-specific tasks.
- Self-starter, able to work both independently and in a team environment.
- Demonstrated ability to meet tight deadlines while juggling multiple projects simultaneously
- Proven client service orientation with strong written and verbal communication skills, including effective presentation skills

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Primary Customer Facing Responsibilities:
- Handle technical service and support tickets efficiently, acting as the first point of contact over chat and email support primarily.
- Empower customers to become proficient users through education and support.
- Document customer interactions in the ticket tracking system.
- Proactively follow up to ensure all issues are resolved to the customer's satisfaction.
Key Responsibilities:
Case Analysis and Critical Thinking:
- Develop comprehensive knowledge of client products, the ticketing and chat systems and as well other tools and systems required for the successful troubleshooting and resolution of customer’s technical issues
- Conduct thorough investigations to fully understand user issues, employing effective probing techniques.
Problem Solving:
- Provide accurate information and solutions for client software products or services.
- Offer alternative solutions when necessary, guiding users through the resolution process.
- Elevate customer issues to senior support engineers as needed, providing detail description of problems along with steps taken to analyze the problem.
Post-Resolution Follow-Up:
- Ensure customer satisfaction by following up and updating customer status before case closure.
Client and Operational Responsibilities:
- Coordinate with team leaders and managers for guidance on escalated cases.
- Follow team-internal and external processes and procedures.
- Record detailed events and problem resolutions in system logs.
- Forward customer feedback and suggestions to the appropriate internal team.
- Suggest improvements to processes and knowledge resources.
- Participate actively in team meetings and maintain effective communication with internal teams.
- Participate actively in up-skilling and training sessions
Requirements:
- Experience with any kind of support ticketing system
- Tech-savvy with knowledge of computer operating systems, software and hardware, networking.
- Preferred experience with any scripting language or basic understanding of API.
- Excellent written and verbal communication skills in English.
- Ability to work with automated translators and utilize AI driven writing tools (Deepl) is preferable
- Degree in a relevant field preferred.
- Proficient with Microsoft Office, Google Sheets, and other business software.
- Demonstrated proactive, learning-oriented approach, with a focus on continuous process improvement.

Mandatory Requirements:
• Strong knowledge of HTML5, JavaScript ES6 and above.
• Expertise in styling with CSS3.
• In-depth experience with React or a similar front-end framework. Candidates with only hands-on experience will not be considered.
• The ability to design and create reusable UI components.
• Willingness to complete an online coding exercise as part of the interview process.
• Ability to write clean, maintainable, and testable code.
• Understanding of accessibility standards and experience implementing accessibility solutions.
• Experience with Git and version control practices.
• Good communication and collaboration skills.
Desirable Skills:
• Familiarity with Storybook.
• Knowledge of Sass/CSS in JS.
• Experience in developing a UI library with standalone components using React.
• Experience with modern front-end build tools such as Webpack and Babel.
• Knowledge of state management solutions – Context, Redux, Zustand.
• Understanding of server-side rendering and experience with related technologies such as Next.js.
• Familiarity with Agile development methodologies.
We are seeking a skilled Qlik Developer with 4-5 years of experience in Qlik development to join our team. The ideal candidate will have expertise in QlikView and Qlik Sense, along with strong communication skills for interacting with business stakeholders. Knowledge of other BI tools such as Power BI and Tableau is a plus.
Must-Have Skills:
QlikView and Qlik Sense Development: 4-5 years of hands-on experience in developing and maintaining QlikView/Qlik Sense applications and dashboards.
Data Visualization: Proficiency in creating interactive reports and dashboards, with a deep understanding of data storytelling.
ETL (Extract, Transform, Load): Experience in data extraction from multiple data sources (databases, flat files, APIs) and transforming it into actionable insights.
Qlik Scripting: Knowledge of Qlik scripting, set analysis, and expressions to create efficient solutions.
Data Modeling: Expertise in designing and implementing data models for reporting and analytics.
Stakeholder Communication: Strong communication skills to collaborate with non-technical business users and translate their requirements into effective BI solutions.
Troubleshooting and Support: Ability to identify, troubleshoot, and resolve issues related to Qlik applications.
Nice-to-Have Skills:
Other BI Tools: Experience in using other business intelligence tools such as Power BI and Tableau.
SQL & Data Querying: Familiarity with SQL for data querying and database management.
Cloud Platforms: Experience with cloud services like Azure, AWS, or Google Cloud in relation to BI and data solutions.
Programming Knowledge: Exposure to programming languages like Python or R.
Agile Methodologies: Understanding of Agile frameworks for project delivery.
Hiring for bde -bidding knowledge with good communication skills
fresher candidates preferred for Indore location
SLAY Coffee is India's best rated and fastest growing coffee brand with a vision to democratize great coffee experiences through technology & innovative customer experiences. With 3 core lines of business (SLAY Cloud for Online, SLAY Coffee Bars for Grab & Go and SLAY Packaged Coffees for home consumption), SLAY Coffee's core promise is sophisticated convenience at pocket friendly prices. The brand is 2-years old and currently has a footprint of over 150 locations across 8 cities.
Culture at SLAY:
Excellence is our North Star and our culture fuels this pursuit. We work together as a sports team-; each member is united by a common purpose and drives excellence by bringing their unique self to the team.
We aim to build and nurture a team that finds meaning and fulfillment in the work they do at
SLAY. If who you are and what you value is in alignment with what SLAY is and what we value, then the pursuit of excellence becomes meaningful.
The following principles guide us in our day to day working at SLAY:
1. Act with integrity and respect
2. Be passionate
3. Think long-term
Core Values :
Our core values define how we operate and bring about an alignment of purpose. We learn and get inspired from each other in strengthening these behaviors & skills both at an individual level and collectively at the Company level. New members are added to the team and existing team members are rewarded and developed based on these values.
1. Customer First
a. Always solve for the customer, not for self or the Company
b. Understand customers and markets deeply
2. Courage:
a. To think big, act without fear and voice your opinion.
b. To question the status quo- go beyond rules and hierarchies.
c. To act in the best interest of the customer and company, even if it calls for going outside your comfort zone
d. To be transparent and open; we have nothing to hide
3. Ownership:
a. Act with authority to drive results
b. Prioritize action over discussions
c. Collaborate independently across teams
d. Communicate proactively, eliminate the need for follow ups
4. Curiosity
a. To push the boundaries and innovate
b. To never settle for less
c. To make mistakes, learn, don't repeat
d. Trust data over opinion
Beyond the salary (and great coffee!)
- Freedom to test out any idea in your function or outside of it.
- Gender-neutral policies
- Free Books Program- buy any book that you would like to read for the company library. The Company pays for it.
- 25% of your time can be devoted to the causes you care about. (Pursue your passion or hobby)
- Exclusive talks & insights from the experts for the growth & development of our team
- Full tuition fees sponsorship for Baristas
- Family support programs for Baristas
Opportunity:
As a Sr. Manager in SLAY's Digital Growth team, you will own the strategy and execution of all growth initiatives on all digital platforms.
Your Boss:
You will work directly with the Head of Growth who manages growth across channels and platforms. This position is being hired for. In the interim, you will report to our Co-Founder.
Your Team:
You will collaborate with business teams to develop growth strategies, creative teams to develop impactful copy/creatives, external partners to set up and manage specific projects/campaigns.
Key Result Areas :
- Drive customer acquisition & retention.
- Strong experience with driving growth on platforms including Facebook, Instagram, Google suite including Youtube and familiarity with emerging platforms.
- Experience with driving own sales channel growth including driving App installations and business through Web, App and other own platforms
- Grow the brand on the 3rd party sales channels with a key focus on improving funnels and cohorts
Your role requires knowledge and demonstrable experience of: Previous work experience 5+ years handling performance / digital marketing. Experience working with a high growth startup / brand would be strongly preferred.
Next Steps:
If you wish to explore this opportunity further,
1. Send us a copy of your latest resume
2. A quick note on what excites you about working with SLAY. You can do this as an audio file, video file or a simple write up as well.
3. We will schedule one to one interactions with your potential boss, team members and peers.
- Understand functional and non-functional testing requirements (for UI, API, and Database) for web, mobile, and mobile web applications.
- Understand and document test automation requirements for functional and non-functional (including load, stress, and performance) testing
- Develop frameworks to test UI, API services, and databases
- Develop and execute automated test scripts using a pre-defined framework
- Participate in test automation code reviews
- Good understanding of testing platforms such as TestNG and automation tools or help develop custom tools used for integration testing purposes
- Work with build automation tools such as Maven
- Design, implementation, and execution of load, performance, volume, and scalability tests using industry-standard tools
- Identifying performance bottlenecks and making recommendations for performance tuning
- Raise PR and merge code into local and master branches, as required
- Collaborates with other quality and development engineers to build, evolve, and maintain a scalable continuous build and deployment pipeline
- Troubleshooting Jenkins, test failures, and build configurations
- Work closely with members of the development team to solve any issues identified. This includes deploying diggable build in test environments, understanding and debugging application code is required to resolve any blockers.
Requirements
- Programming language (one or more) - Java, Python, JavaScript
- Unit testing - Junit
- API or UI test automation tools and frameworks - Selenium, Appium, Rest Assured, Postman, SoapUI, Karate, Robot
- Performance testing tool - JMeter
- Database - SQL
- Configuration management - GIT
- Build management - Maven
- Continuous Integration - Jenkins


Recruited candidates would be starting with 3 months of training followed by 3 months of probation before final confirmation. Recruited candidates need to work from the office at Ahmedabad Location.
Initially 20% of the Salary will be deducted as a Bond Retention which will be reimbursed afterwards.
Roles And Responsibilities:
1. Strong problem solving and analytical skills
2. Understanding and knowledge of the Web as a platform, HTML, DOM, HTTP
Request, Response and APIs.
3. Understanding and knowledge of database and SQL
3. Familiarity and problem solving skills with at least one programming language
4. Must be able to code and explain solutions to different programming problems in
any language of their choice.
5. Beginner introduction to development frameworks like Angular, DotNet, React,
selenium etc are a plus.
Responsibilities:
1. Developing and delivering a high quality application.
2. Analyzing requirements, designing and developing new functionality
3. Creating reusable application components.
4. Supporting, Testing and fixing existing functionality
Eligibility Criteria:
Average of 10th and 12th/Diploma should be more than 80%.
Greetings from Zealous Services !
Get Spot Offer for Freshers in BPO US Non Voice Process
Job Location : Chennai, Tamilnadu
Age Limit : 18-26 Years
Reference Person: Malar HR
Please Carry below documents (mandatory) :
# Updated Resume Copy
# Carry an Aadhar Xerox with you
Interview Time : Monday to Friday (10Am - 4Pm)
Interested Candidates can Walk in to the office premises directly.
Qualifications
Qualification - Eligibility Criteria : # Any Graduate/Diploma
Desired Experience : 0-1 Year
Hi,
Routematic is looking to expand beyond India, into the Phillipines, Brazil and South Africa market. Read more about us at http://www.routematic.com/" target="_blank">www.routematic.com
I am looking for a Business Head to fuel the expansion. However, given the current Pandemic situation, the candidate will initially work as a sales consultant. The consultant will have to 'earn' his/her right to setup and expand the business in the country.
The role will entail assisting me in setting up the business:
- Lead generation and deal closure: The Consultant will initiall focus on generating leads with Corporates/transport companies for sales of our SaaS Product.
- Once certain deals have been closed, the consultant role will be converted into a full time position and a full time office will be setup to service the clients and generate more leads to fuel the expansion.
Preferred Skills:
- Extensive Corpoate sales experience
- Past exposure to BPO or transport industry
- Ability to take risk and a taste for adventure - Only indivuals with ability to work as a sales consultant who are willing to work on a commission basis may apply.

