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Job Details

- Job Title: Associate Director - Customer Success

- Industry: Healthcare

- Experience Required: 6-8 years

- Working Days: 5 days/week

- Function: Operations

- Job Location: Mumbai

- CTC Range: Best in Industry

Required Skills: Excellent Communication Skills, Team Leadership, Client Relationship Management, Cross functional collaboration, Analytical Skills, Customer Success Strategy

Criteria:

• Candidate should have minimum 6 years of client-facing experience.
• Candidate should have experience in a SaaS Business Model or Health-tech domain.
• Candidate should have worked on B2B model.
• Candidate should have experience from SAAS or B2B companies.
• Candidate must have minimum 2 years of experience in managing and leading teams.
• Proven experience in Customer Success lifecycle management from pre-launch to renewal.
• Candidate must have Target driven approach and mindset to achieve business targets and defined growth objectives
• Candidate should have experience in cross-selling and up-selling.
• Strong client relationship management and stakeholder engagement skills
• Experience in collaborating effectively with cross-functional teams (Sales, Marketing, Product, Operations)
• Strong communication, analytical, and problem-solving skills

NOTE:

Any Manager / Sr. Manager candidate can work for this role.

Description

Job Description

We are seeking a dynamic and results-oriented Associate Director - Customer Success to join our team. A key, client-facing role that needs high energy and passion for growing business and making an impact by building strong relationships with the clients, winning their trust, and position of influence by being their consultant.

Manage our esteemed clients throughout the lifecycle starting from pre-launch to renewal by maintaining and ensuring a strong and trusting relationship. Ready to work in a dynamic work environment with highly energetic and passionate colleagues with aggressive goals and targets. Be the bridge and the only source of information exchange between the client and the organization. Own complete responsibility for the business by ensuring to Maintain client satisfaction through governance meetings regularly.

Grow business by influencing the clients in upgrading their product/features/offerings. Ensure client retention year-on-year. Coordinate seamlessly with internal stakeholders for ensuring successful execution and meeting client's expectations.  Generating reports and sharing executive summaries internally and externally based on business demand.

A successful applicant:

A passion for establishing long-lasting, and trusting relationships, a sound ability to forecast the client's needs, and the ability to encourage the client to upgrade their benefits. Retain clients and ensure their satisfaction.

Responsibilities:

• Lead a high-performing team that works collaboratively with other supporting team members

• Achieve quarterly goals and growth objectives defined under OKRs

• Coach your team in analyzing opportunities be the catalyst in business growth

• Mobilize and enable your team in solving problems for customers and help them achieve their business objectives

• Collaborate cross-functionally with Sales, Marketing, Product, and Operations teams seamlessly to achieve customer satisfaction 

Requirements:

• MBA degree or equivalent practical experience

• A mini. of 6 years of client-facing experience working in a SAAS Business Model/Health-tec

• A mini. of 2 years of experience in managing teams

• Experience in collaborating with cross-functional teams

• Engage with and influence leadership with excellent communication skills, analytical and problem-solving skills

Benefits About Company: 

Join the fastest-growing health benefits platform in India. Company is a Series B funded startup, Operating in one of the few industries with tailwinds from COVID-19. We are at the intersection of health & insure-tech, targeting South East Asia's multi-billion-dollar corporate health benefits market. Trusted by 100s of companies like LinkedIn, Nike, Netflix, Airbnb, S&P Global, Dmart etc., our predictive and personalized platform helps employers administer their health benefits efficiently, reduce health care costs by 20% and increase employees' engagement. Recognized for our innovations by NASSCOM (10 most innovative start-ups), Google for startups. 

• Be part of a successful, high-growth B Series-funded startup with patented technology
• Work at the forefront of cutting-edge health-tech innovation
• Trusted by 1000+ companies across industries
• Dynamic startup culture with a flat hierarchy and a “fast fail, fast learn” approach
• Attractive compensation with lucrative performance-based incentives
• ESOPs and rapid career growth with opportunities for multiple promotions in a year
• 360-degree appraisal process for holistic performance feedback
• Direct reporting to top management for high-impact exposure
• Comprehensive medical benefits, fitness-sponsored perks including Gym, Yoga, Zumba, and more

About SuperHuman Race

In 2016, we started imagining a world where 'good' is valued and rewarded. Based on this lofty mission of making the world a better place, powered by human kindness, we started looking for our answers in data and technology. At the SuperHuman Race, we take pride in using creativity and data to solve intersections. In working out these solutions, we discover the engineers, the architects, and the authors that live and breathe deep inside the colorful fabric of society. We automate social purposes for organizations and deliver impact-related insights to all of our users. At the core of the SuperHuman Race is the belief that while good work is important and aspiring to make an impact is necessary, it cannot be sustainable unless it is also fun!

Job Summary

We are looking for an Android Developer who is passionate about pushing mobile technologies to their limits. You will work with our team of talented engineers to design, build, and enhance the next generation of our mobile applications. This role will give you the opportunity to work on impactful projects while collaborating with cross-functional teams to create secure, scalable, and user-friendly Android solutions.

Key Responsibilities:

1. Design and build advanced applications for the Android platform.
2. Collaborate with cross-functional teams to define, design, and ship new features.
3. Integrate with outside data sources and APIs.
4. Unit-test code for robustness, including edge cases, usability, and general reliability.

1. Identify and fix bugs while improving overall application performance.
2. Continuously discover, evaluate, and implement new technologies to maximize development efficiency.
3. 
   

Qualifications:

1. Bachelor’s/Master’s degree in Computer Science, Engineering, or related field.
2. Proven software development experience with strong Android development skills.
3. At least one original Android app published on the Play Store.
4. Hands-on experience with the Android SDK.
5. Experience working with remote data via REST and JSON.
6. Strong experience with third-party libraries and APIs.
7. Solid understanding of the mobile app landscape, architectures, trends, and emerging technologies.
8. Clear understanding of the full mobile development life cycle.

Preferred Skills:

1. Familiarity with Android UI/UX design principles and best practices.
2. Knowledge of Kotlin in addition to Java.
3. Experience with cloud message APIs and push notifications.
4. Understanding of version control systems (e.g., Git).
5. Problem-solving mindset with the ability to think critically about edge cases and scalability.

Why Join Us?

• Build mobile applications that create social and environmental impact.
• Work with a talented and purpose-driven team.
• Opportunity to design and implement apps used by communities and organizations worldwide.
• Exposure to cutting-edge technologies and innovation-driven projects.
• 5 Days Working.
• Informal Dress Code.

How to apply?

Send your resume and portfolio (if available) with a brief overview of your work, current CTC & Notice Period details to arman @ mysuperhumanrace dot com

Subject: Application for Android Developer

At SHR, we believe in meritocracy and are proud of the diverse team we have built. We welcome talent from all regions, geographies, languages, backgrounds, cultures, genders, and age groups in our attempt to accelerate progress and deliver on our shared goals of sustainability & equity.

You will be responsible for both back-end and front-end development, including creating WordPress themes and plugins.

WordPress Developer duties and responsibilities :-

- Designing and implementing new features and functionality

- Establishing and guiding the website's architecture

- Ensuring high-performance and availability, and managing all technical aspects of the CMS

- Helping formulate an effective, responsive design and turning it into a working theme and plugin.

- Generating WordPress themes and plugins.

- Conducting website performance tests.

- Troubleshooting content issues.

- Conducting WordPress training with the client.

- Monitoring the performance of the live website

- WordPress Developer requirements and qualifications :-

- Good understanding of front-end technologies, including HTML5, CSS3, JavaScript, jQuery

- Experience building user interfaces for websites and/or web applications

- Experience designing and developing responsive design websites

- Comfortable working with debugging tools like Firebug, Chrome inspector, etc.

- Ability to understand CSS changes and their ramifications to ensure consistent style across platforms and browsers

- Ability to convert comprehensive layout and wireframes into working HTML pages

- Knowledge of how to interact with RESTful APIs and formats (JSON, XML)

- Proficient understanding of code versioning tools such as Git, SVN, and Mercurial

- Strong understanding of PHP back-end development

1. Urgent 50 Opening for Yes Bank Personal loan/ Vehicle Loan/ Credit Card @Outbound Yes bank Process

- HSC 14.5K In hand + incentives, fresher’s or experience both can apply - Outbound / Sales process 

- Fixed Salary 

- 6 days working with Sunday Fixed week off

- Day Shift

- Timing 9:30am to 6:30pm and 

- Depends upon experience we provide the salary

- Language English and Hindi. 

Need Good communication skill

Address: Ebixcash, Ackruti Trade centre, A wing 201 & 202 2nd floor Road no 7, Marol MIDC Andheri East, Mumbai - 400093.

Work From Office.

2. Urgent 90 Opening for SBI Life Insurance Process Sales -*

Salary up to 25 CTC and 21k INHAND Sal

-   HSC with any 2-3 year any sales Experience, Excellent Communication.

-  Graduate with 1 year any sales Experience, Excellent Communication

-  Fixed Salary

-  Rotational Week off

-  Day Shift

-  Timing 9:30 am to 6:30 pm 

-  Language English and Hindi.

-  Plus Incentive’s.

Need English Good communication skill. 

HR Nidhi -

Role: AUTOSAR Developer

Location: Hyderabad

Fulltime

Must Have

Proficient in development of Base Software in AUTOSAR.

Experience in configuration of different AUTOSAR BSW components (Comms/DCM/DEM/Memory etc.)

Experience of working in any of the commercial AUTOSAR

Good To Have

Experience of working in Vector AUTOSAR Stack and related tool chain.

Experience of working in RTE and APSW layers.

Working Knowledge in IS026262.

Experience in latest uc platforms (Infineon/Renesas/TI/NXP)

Job R&R

Mentor/Lead a team of around 2-3engineers.

Work in SW development of ADAS Products.

• As a Manager- Business Analysis- you would be working on key problem statements to achieve given business objectives.
• As a Manager- Analyst, you will build the framework for the company’s top metrics related to sales, conversion funnels, inventory related, customer experience metrics and other input/output parameters, seller/ brand-related metrics to monitor business performance.
• Work with internal clients and provide timely solutions to both new initiatives and business as usual requests.
• Ability to conceptualize the best metrics for various problem statements to help business stakeholders achieve their objectives.

Must Haves:

• 2 to 4 years of experience in analytics.
• Should be great at SQL and Excel.
• Should be conversant with R or Python.
• Should have experience in analytics tools such as Tableau, QlikSense, PowerBI, Periscope.
• A First-principles thinker Has the ability to get to the root of problems and come up with logical, practical, and effective solutions.
• Excellent communication skills: written and verbal.

Nice To Have:

• Prior experience in the e-commerce industry.
• Experience in modeling and ML for various e-commerce use cases such as building recommendation models.
• A good understanding of databases and servers.

Key Competencies:

• Business Acumen
• Organizational collaboration
• Learning Agility
• Drive for results
• Execution excellence

         Accounts Executive- German 

     Are you looking to work at a fast-growing company? Willing to roll up your sleeves, jump in, and create results     working alongside a seasoned, dedicated group of entrepreneurs?

Roambee Corporation (www.Roambee.com) is a Santa Clara based IoT tech startup revolutionizing the way goods, shipments, and assets get monitored in real-time around the world. With 200+ customers in over 15 countries, and offices in USA, India, Germany, Mexico, Brazil, South Africa, and the UAE, we work with our customers to ensure they have a new degree of control of their supply chain and assets than ever thought possible.

Roambee has entered into a strategic partnership with Deutsche Telekom. Roambee has the heart, soul, and work-ethic of a start-up, along with significant business momentum and measurable success. You will get the opportunity to work side-by-side as well as virtually, with talented, smart people around the world who have already cut their chops at the big companies and other successful start-ups. Now, we've chosen to take the professional risks – and earn the rewards – that comes with building a global business from the ground up.

Your Area of Responsibility:

• Support regarding the preparation of monthly and annual financial statements according to German GAAP and IFRS.
• Posting of business transactions in the general ledger and sub ledger (debtors; creditors; property, plant and equipment).
• Preparation of VAT returns, tax balance sheets.
• Preparation of financial reports for internal and external stakeholders.

What We’re Looking For:

• You have Expert Knowledge of German GAAP (HGB) and German Tax Law.
• You are very proficient in MS Office and have experience with SAP.
• You have 2-3 years of work experience as an accountant in preparing of financial statements according to     German GAAP and IFRS.
• Ideally, you have successfully completed business-related studies with a specialization in financial accounting, tax, controlling or something similar.
• You have an outstanding ability to convert theoretical knowledge into practical skills and reasoning.
• You are outcome-orientated and you show initiative and responsibility.
• You are good at structuring, prioritizing your work and you show responsibility towards your tasks.
• Team work, analytical thinking and excellent communication skills should all be among your strengths as well as intercultural competency and a high work-load tolerance.
• You enjoy working in a dynamic start-up environment.
• You have a good understanding and knowledge of English.

The position begins as soon as we find the right candidate. Compensation is negotiable and depends on experience and skill level. Our compensation consists of salary, performance bonus, and stock options. 

Please note:

• This job is located in Mumbai, India. Candidate must be authorized to legally work in the
• Recruitment agencies: We do not accept unsolicited agency resumes. Please do not forward resumes to this email, our company website email, or any other company location. We are not responsible for any fees related to unsolicited resume