Community Manager

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance — all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement — without fragmented tools or increased headcount.

Role Overview:

We are seeking a high-performing Sales Team Leader to lead and manage a team of sales consultants. This role is responsible for driving team performance, ensuring process adherence, and meeting revenue goals with a strong focus on consultative selling. If you have a strong sales background, leadership experience, and a passion for growing people and revenue together, we’d love to meet you.

Key Responsibilities:

1. Lead, manage, and mentor a team of inbound Business Consultants to achieve monthly revenue targets.

2. Conduct daily stand-ups, pipeline discussions, and deal reviews to ensure effective conversion.

3. Monitor individual performance through CRM dashboards and ensure process adherence.

4. Track and report key performance metrics (calls, demos, closures, revenue).

Revenue & Process Ownership:

1. Drive team performance for consistent achievement of MRR and closure numbers.

2. Ensure timely and high-quality follow-ups with all inbound leads.

3. Support team members in deal negotiation, closure, and retention of key customers.

Training & Development:

1. Identify skill gaps and work with L&D to enhance sales capability and product knowledge.

2. Conduct regular role-plays, feedback sessions, and performance improvement discussions.

Requirements:

1. Experience: 4–6 years in B2B Inside Sales / SaaS Sales with at least 2 years of proven experience in leading a sales team.

2. Must Have: Prior experience in handling inbound sales processes and achieving monthly revenue targets.

3. Strong understanding of CRM systems (preferably Zoho or similar).

4. Excellent communication, analytical, and leadership skills.

5. High ownership mindset with the ability to drive results under pressure.

6. ​Experience in cloud telephony, SaaS, or communication technology will be an added advantage.

Benefits:

1. High-growth work environment

2. Fixed salary + attractive performance incentives

3. Opportunity to work on impactful SaaS solutions

Review Criteria:

• Strong Software Engineer fullstack profile using NodeJS / Python and React
• 6+ YOE in Software Development using Python OR NodeJS (For backend) & React (For frontend)
• Must have strong experience in working on Typescript
• Must have experience in message-based systems like Kafka, RabbitMq, Redis
• Databases - PostgreSQL & NoSQL databases like MongoDB
• Product Companies Only
• Tier 1 Engineering Institutes preferred (IIT, NIT, BITS, IIIT, DTU or equivalent)

Preferred:

• Experience in Fin-Tech, Payment, POS and Retail products is highly preferred
• Experience in mentoring, coaching the team.

Role & Responsibilities:

We are currently seeking a Senior Engineer to join our Financial Services team, contributing to the design and development of scalable system.

The Ideal Candidate Will Be Able To-

• Take ownership of delivering performant, scalable and high-quality cloud-based software, both frontend and backend side.
• Mentor team members to develop in line with product requirements.
• Collaborate with Senior Architect for design and technology choices for product development roadmap.
• Do code reviews.

Ideal Candidate:

• Thorough knowledge of developing cloud-based software including backend APIs and react based frontend.
• Thorough knowledge of scalable design patterns and message-based systems such as Kafka, RabbitMq, Redis, MongoDB, ORM, SQL etc.
• Experience with AWS services such as S3, IAM, Lambda etc.
• Expert level coding skills in Python FastAPI/Django, NodeJs, TypeScript, ReactJs.
• Eye for user responsive designs on the frontend.

• Graduation in planning/ engineering /environment management / water resource management /planning / science and preferably with a master's degree in relevant field.

• Should have experience of working in sanitation projects. Herein sanitation will include both solid & liquid waste management.

• Assist in revision and conceptualization of other incremental interventions that will improve the experience of pilgrims.

• Support the Authority in Open Defecation Free (ODF) and odour free with adequate toilet facilities.

• Support in financial sustainability, including cost optimisation and improving overall performance of the Client.

• Assist in sector-wise citing of toilets in Mela area.

• Drafting SOPs for installation, Operation and maintenance of multiple inventories of toilets like FRP (Fiber-Reinforced Plastic) toilets, Stainless Steel toilets, Kannath Toilets, Mobile Toilets, Tin toilets, Urinals etc. ensuring compliance to NGT guidelines.

• Capacity building of the Swacchagrahis (Sanitation Volunteers) through regular trainings and orientations for Clean, Open Defecation Free and odour free Mela.

Job Title: Senior Devops Engineer (Full-time)

Location: Mumbai, Onsite

Experience Required: 5+ Years

Required Qualifications

● Experience:

○ 5+ years of hands-on experience as a DevOps Engineer or similar role, with

proven expertise in building and customizing Helm charts from scratch (not just

using pre-existing ones).

○ Demonstrated ability to design and whiteboard DevOps pipelines, including

CI/CD workflows for microservices applications.

○ Experience packaging and deploying applications with stateful dependencies

(e.g., databases, persistent storage) in varied environments: on-prem (air-gapped

and non-air-gapped), single-tenant cloud, multi-tenant cloud, and developer trials.

○ Proficiency in managing deployments in Kubernetes clusters, including offline

installations, upgrades via Helm, and adaptations for client restrictions (e.g., no

additional tools or VMs).

○ Track record of handling client interactions, such as asking probing questions

about infrastructure (e.g., OS versions, storage solutions, network restrictions)

and explaining technical concepts clearly.

● Technical Skills:

○ Strong knowledge of Helm syntax and functionalities (e.g., Go templating, hooks,

subcharts, dependency management).

○ Expertise in containerization with Docker, including image management

(save/load, registries like Harbor or ECR).

○ Familiarity with CI/CD tools such as Jenkins, ArgoCD, GitHub Actions, and

GitOps for automated and manual deployments.

○ Understanding of storage solutions for on-prem and cloud, including object/file

storage (e.g., MinIO, Ceph, NFS, cloud-native like S3/EBS).

○ In-depth knowledge of Kubernetes concepts: StatefulSets, PersistentVolumes,

namespaces, HPA, liveness/readiness probes, network policies, and RBAC.

○ Solid grasp of cloud networking: VPCs (definition, boundaries, virtualization via

SDN, differences from private clouds), bare metal vs. virtual machines

(advantages like resource efficiency, flexibility, and scalability).

○ Ability to work in air-gapped environments, preparing offline artifacts and

ensuring self-contained deployment

Strong Sales / BD Leader, with strong exposure to Staffing and Recruitment industry Profile

Mandatory (Experience) : Must have 6+ YOE in B2B Sales, with recent 3+ years in Sales for IT Staffing / Recruitment services

Mandatory (Sales Skills) : Must have proven experience acquiring and closing large enterprise clients (eg: morgan stanley , uber , nutanix walmart..etc)

Mandatory (Ownership) : Must have experience of handling end-to-end sales (prospecting → pitching → commercials → closure)

Mandatory (Strategy) : Must have experience in pricing, competitor analysis, driving innovative sales strategies and differentiating between niche and non-niche hiring

Mandatory (Network) : Must have existing relationships with decision-makers in Tech / Product companies (HR, TA Heads, Business Heads, etc.)

Mandatory (Company) : Staffing firms, Recruitment firms, Talent solutions companies

Mandatory (Note 1) :This is currently an IC role but open to both individual contributors and leadership profiles (team building expected over time)

Mandatory (Note 2) : Ensure that the resume shows proper metrics as a proof of impact (e.g. revenue generated, number of engineers placed per account, size of deal, number of clients)

About the Role

We are looking for a passionate and detail-oriented Graphic Designer to join our creative team. This role is ideal for an early-career designer who has strong foundational design skills and is eager to work in a fast-paced agency environment across multiple brands and industries.

You will collaborate closely with internal teams and account managers to transform ideas, business objectives, and marketing requirements into compelling visual designs.

Key Responsibilities

• Collaborate with account managers and internal teams to understand client objectives, project requirements, and brand guidelines.

• Develop creative design concepts and visual solutions that effectively communicate brand messages.

• Create visually appealing designs for social media, websites, email campaigns, and digital marketing platforms.

• Design marketing collateral including brochures, flyers, presentations, and promotional materials.

• Interpret client requirements and translate them into creative design concepts.

• Develop design briefs by gathering relevant information, insights, and reference material.

• Present design ideas and final concepts internally or to account managers when required.

• Work collaboratively with cross-functional teams including copywriters, photographers, printers, illustrators, developers, and marketing specialists.

• Manage multiple design projects simultaneously while ensuring quality and timely delivery.

• Stay updated with the latest design trends, tools, and industry practices to continuously improve design output.

Required Skills & Tools

• Strong understanding of visual design principles, typography, color, and layout

• Ability to translate ideas into compelling visual storytelling

• Good communication and collaboration skills

• Ability to work independently and manage deadlines in a fast-paced environment

Technical Skills

• Adobe Creative Suite (Photoshop, Illustrator, InDesign)

• Figma,Procreate (optional but preferred)

Hiring for ServiceNow SecOps Expert

Location: Remote(Contract)

Shift: 2:00 to 11:00 PM IST

Top Skills -

1. ServiceNow SecOps Expertise – Implementation/integration and customization support. (Not just admin or cursory experience)

2. Scripting & Integration Proficiency.

3. Security Operations & Incident Management Knowledge.

4. ServiceNow Certification:

Must hold SN Certifications – must hold Development or Implementation related cert. (CAD, CIS etc, not just CSA)

Strong preference for CIS – Security Incident Response (SIR) and/or CIS – Vulnerability Response (VR) certifications.

1. ServiceNow Developer - SIR & VM

we are seeking a ServiceNow Developer with a proven record of successful ServiceNow engagements relating to implementation and support of the Security Incident Response (SIR) and Vulnerability Response (VR) modules.

We are seeking an experienced and detail-oriented ServiceNow Developer with strong expertise in the Security Operations (SecOps) suite, particularly Security Incident Response (SIR) and Vulnerability Response (VR) modules. .

Candidate(s) will be responsible for, but not limited to, the following duties:

•  Configure, develop, and support ServiceNow modules, including:

•  Design, develop, and configure solutions within the Security Incident Response (SIR) and Vulnerability Response (VR) modules in ServiceNow.

•  Build and maintain scripts (Business Rules, Script Includes, UI Actions, Client Scripts) using JavaScript and Glide APIs.

•  Integrate ServiceNow with external security tools (e.g., Qualys, Tenable, Rapid7, Splunk, CrowdStrike, etc.).

•  Automate SecOps workflows and create orchestration playbooks to improve incident and vulnerability handling.

•  Work closely with security, infrastructure, and ServiceNow teams to gather requirements and deliver high-quality solutions.

•  Troubleshoot and resolve issues related to the SecOps modules and integrations.

•  Maintain technical documentation, including configuration guides and development standards.

Skills and Experience Requirements:

•  5–7 years of ServiceNow development experience, including 2–3 years with SecOps modules (SIR and VR).

•  Proficient in ServiceNow development including scripting (JavaScript, Glide), UI customization, and REST/SOAP integrations.

•  Strong understanding of security operations, incident response processes, and vulnerability management.

•  Experience with third-party tool integrations relevant to security operations.

•  Familiarity with CMDB, ITSM, and ITIL best practices.

Skills and Certifications

•  Certified Implementation Specialist – Security Incident Response (SIR)

•  Certified Implementation Specialist – Vulnerability Response (VR)

•  ServiceNow Certified Application Developer

•  ServiceNow certifications - Service Now System Administrator CSA.

•  ITIL v3 or v4 Foundation Certification

Role Summary

We’re seeking a highly skilled and self-motivated Senior Software Engineer who thrives in a startup environment. You will lead end-to-end development of key features, own architectural decisions, and ensure the smooth delivery of our product.

Mandatory Skill Sets/Expertise

• 5-6 years of experience in full-stack development, with a strong focus on the MERN / PERN stack (MongoDB, PostgreSQL, Express, React, Node.js) and AWS.

• Expertise in AWS cloud architecture and experience with serverless solutions (Lambda, DynamoDB, API Gateway).

• Proficiency in designing and implementing CI/CD pipelines using Git, Jenkins, Github actions, or similar tools.

• Proven experience leading and guiding a development team, with strong mentoring skills.

• Ability to work independently and manage deliverables without oversight, while thriving in a startup mentality.

• Strong problem-solving abilities with a proactive approach to addressing technical challenges.

• Experience with databases like PostgreSQL, MongoDB, or other NoSQL solutions along with ORM tools like Sequalize & Mongoose ORM

• Excellent communication skills, both written and verbal, with the ability to explain complex technical concepts to non-technical stakeholders.

Nice to Have

• Knowledge of Typescript for both frontend and backend development. • Experience with Docker and containerized applications.

• Familiarity with GRC (Governance, Risk, and Compliance) tools or SaaS products.

• Experience with other AWS services like ECS, CloudFormation, or RDS.

Key Responsibilities

• Lead and mentor a team of developers, driving best practices in coding and architecture.

• Take full ownership of modules, from design through deployment, and launch web apps singlehandedly if needed.

• Design, develop, and maintain web applications using the PERN / MERN stack (MongoDB, PostgreSQL, Express, React, Node.js) with a focus on scalability, security, and performance.

• Prepare high-level technical designs and architectural decisions, especially on AWS serverless architecture and microservices.

• Implement secure, reliable, and scalable solutions using AWS services • Design and manage CI/CD pipelines to ensure continuous integration and automated deployments.

• Optimize application performance through techniques like lazy loading, code splitting, and caching.

• Collaborate with cross-functional teams, including Product Management, to define features and user experience improvements.

• Ensure high code quality by adhering to SOLID principles, implementing comprehensive testing, and embedding observability into the application.

• Monitor and respond to application performance incidents, focusing on improving uptime and resilience.

• Proactively offer suggestions during retrospectives and work on enhancing team productivity metrics such as Lead Time, Deployment Frequency, and Mean-Time-to-Recovery

Responsibilities

• A complete ownership of the feature.
• Find innovative ways to increase efficiency/Application performance.
• Implement Visual Designs in standards compliant.
• Build efficient and reusable front-end systems and abstractions.
• Suggest and implement improvements to existing product interfaces.
• Ensure that all the assigned systems are performing to scale.
• Work closely with product management team to define and refine feature.

Requirements

• At least 2 years of product development experience with expertise in designing and implementing high-performance web applications.
• Strong hands-on experience in developing web applications using JavaScript.
• Strong experience and knowledge in single page frameworks using ReactJS and ability to design the architecture of single page applications.