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Community Manager
Wellness Brand
Community Manager
Wellness Brand's logo

Community Manager

at Wellness Brand

Agency job
via Merito
1 - 5 yrs
Best in industry
Noida
Skills
Community Management

About Company

Our client is a community-based marketplace for global wellness entrepreneurs (both in services and products) and consumers. They provide platform and technology to enable sustainable & holistic wellness professionals to be successful. For the consumers, they create health awareness through our enriching content and help them reach their health goals through our world-class Experts, tools, programs and products.

Key Responsibilities:

  • Develop engagement strategies and content calendars for official online communities/groups on platforms like Instagram, Facebook, Twitter & more
  • Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
  • Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
  • Create a social engagement playbook/guidelines for community moderators
  • Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.) 
  • Responsible for developing a sense of community amongst the Client creator base
  • Ensure all Client creators are benefiting from the community
  • Formulate customer delight moments
  • Develop non-product solutions that will enable retention and increase customer satisfaction
  • Develop partnerships that will help in creator retention

 

Requirements:

  • Graduate with 1-3 years experience in social media & community management
  • Active and engaged participant in social media
  • Strong verbal, written and presentation skills to communicate effectively
  • Strong interpersonal skills and ability to build relationships with cross-functional stakeholders
  • Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
  • Ability to identify and track relevant community KPIs
  • Good network among influencers

 

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Shubham Vishwakarma's profile image

Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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