Job description
Social Media Manager
Company Profile: PinBox is the only global pensionTech committed exclusively to mass-scale digital micropension inclusion among self-employed women and youth. We deploy our white-labelled, API-enabled pension administration and delivery platform, our unique deployment model and a simple and intuitive UI/UX to make access to regulated pension, savings and insurance products easy and simple for non-salaried informal sector workers. We're working actively with governments, regulators, multilateral aid agencies and leading financial inclusion stakeholders in Asia and Africa. The pinBox model is already operating in Rwanda, Kenya and India. We will expand to Bangladesh, Uganda, Chile, Indonesia and Nigeria by 2023. Governments and pension regulators use the our pensionTech to jumpstart digital micropension and insurance inclusion among informal sector workers. Pension funds and insurers use our pensionTech to build a mass market for their products beyond their traditional agentled customer base. Banks, MNOs, cooperatives, MFIs, fintech firms and gig-platforms use our plug-and-play pensionTech to instantly offer an integrated social protection solution to their clients, members and employees without any new investments in IT or capacity enhancement. We’ve recently completed our first equity fundraise to enhance our engineering, business and delivery capacity and embark on the next stage of pinBox pensionTech development and expansion. By 2025, we aim to enable and assist 100 million excluded individuals to start saving for their old age in a secure, affordable and well-regulated environment. We are looking for a passionate and creative Social Media Manager who will enhance our brand and build strong online communities through various social media and digital platforms.
The social media manager will deploy innovative ideas to build mass-scale retail traction and adoption of our micro-pension solution, as well as for our social initiatives such as “Gift-a-Pension”.
Responsibilities:
1. Work closely with internal and external content teams to co-create original text and video content, manage posts, respond effectively to followers and manage the pinBox image and brand in a cohesive way to achieve our mission and goals,
2. Use creative strategies to amplify new concepts and ideas to pinBox target segments using a variety of social media and digital platforms including Facebook, Instagram, Twitter, LinkedIn as well as digital content and news platforms,
3. Design and implement innovative social media campaigns to motivate and encourage mass-scale voluntary micro-pension enrollments — both by self-employed individuals, as well by households for family members and domestic help,
4. Analyze and track emerging social media trends, monitor SEO and user engagement and present weekly and monthly reports that help to shape and optimize pinBox content, communications and digital marketing efforts, and
5. Handle our retail and corporate social media presence ensuring high levels of customer and key stakeholder engagement.
The ideal candidate processes
1. An undergraduate degree in Marketing, Communications or a related field,
2. At least 3 years’ experience in social media management, preferably for a retail brand (retail financial services experience is preferred though not mandatory),
3. Ability to convey complex concepts and ideas in a simple and interesting way,
4. Excellent knowledge of Google Analytics, and of Facebook, Instagram, Twitter and other social media platforms and best practices,
5. Exceptional critical/ lateral thinking, problem-solving and multi-tasking skills, and
6. Excellent teamwork and interpersonal skills, a keen eye for detail and the ability to function effectively and proactively under tight deadlines
Location Delhi (Work from home)
Experience: Min 3 yrs
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- Develop content for marketing collaterals including brochures, case studies, press releases, articles, newsletters and whitepapers
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- Assuring web content is user-friendly with keywords for SEO benefit
- Stay updated with emerging web technologies and industry trends
- Working with a cross-departmental team, maintaining and developing the master content calendar for all web properties
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- Willingness to manage multiple projects in a fast-paced, deadline-driven environment
- Willingness to build consensus and work effectively within a cross-departmental team
- Basic knowledge of MS Office
Education:
- Post-graduation degree in English, Journalism, mass communication or a related field
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at CEDCOSS Technologies Private Limited
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Work with business team to capture various communication needs and
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content for sales materials, product brochures, data sheets, case
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Define and create content for website. Write a content on wide variety
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blogs, articles, social updates, banners, whitepapers etc.). Work on SEO
of the website and create SEO friendly web content.
3. Technical Material : When required ,provide support to the team in
creating, reviewing and formatting technical materials like solution
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which are generally delivered to customers.
Job will also require
1. Researching and organizing facts and sources . Researching markets
and industries to compare and create content that is innovative and
original.
2. consistently brainstorming and collaborating with team for new ideas
and strategies
3. Collaborating with leadership team, business team and designers.
4. Creating a brand on digital media and social media.
Qualifying Requirements :
-Excellent verbal and written communication skills, excellent grasp of
English language.
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Self-motivated and self-directed.
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