Social Media Marketer

Job Title: International Voice Process Executive

Location: Bangalore

Experience: Freshers / Experienced

Employment Type: Full-Time

Job Description:

We are looking for enthusiastic and customer-focused candidates for the International Voice Process role. The candidate will be responsible for handling customer queries and providing support to international clients through voice calls.

Key Responsibilities:

• Handle inbound and outbound calls professionally.
• Resolve customer queries and complaints effectively.
• Provide accurate information regarding products and services.
• Maintain excellent communication and customer service standards.
• Meet quality and productivity targets.
• Document customer interactions in the system.

Required Skills:

• Excellent verbal communication skills in English.
• Good listening and interpersonal skills.
• Ability to work in rotational shifts/night shifts.
• Basic computer knowledge.
• Strong problem-solving abilities.
• Ability to handle customers professionally.

Eligibility:

• Freshers and experienced candidates can apply.
• Minimum qualification: PUC / Any Degree.
• Immediate joiners preferred.

Salary:

3.3 LPA + Incentives

Benefits:

• Cab facility (if applicable)
• Incentives and performance bonuses
• Training provided
• Career growth opportunities
• Friendly work environment

Ideal Candidate

Experience: 5- 6 years of proven experience as a UI/UX Designer with a focus on mobile app design (iOS & Android). Proven experience in building high-quality consumer-facing apps

Design Portfolio: A strong portfolio that showcases your design process, wireframes, mockups, prototypes, and micro-animation work.

Figma Expertise: Proficient in Figma, with hands-on experience designing user interfaces, prototypes, and micro-animations.

Animation Skills: Solid understanding of motion design principles and experience creating micro-interactions and transitions within mobile apps.

Technical Knowledge: Familiarity with mobile app design guidelines for both iOS and Android.

Communication: Strong written and verbal communication skills. Ability to present and articulate design ideas clearly to stakeholders and team members.

Team Player: Comfortable collaborating within a cross-functional team environment, and able to take constructive feedback to iterate on design solutions.

Passion for Design: A keen eye for detail, aesthetics, and a passion for creating delightful user experiences.

Job Title: PySpark/Scala Developer

Functional Skills: Experience in Credit Risk/Regulatory risk domain

Technical Skills: Spark ,PySpark, Python, Hive, Scala, MapReduce, Unix shell scripting

Good to Have Skills: Exposure to Machine Learning Techniques

Job Description:

5+ Years of experience with Developing/Fine tuning and implementing programs/applications

Using Python/PySpark/Scala on Big Data/Hadoop Platform.

Roles and Responsibilities:

a)     Work with a Leading Bank’s Risk Management team on specific projects/requirements pertaining to risk Models in

 consumer and wholesale banking

b)     Enhance Machine Learning Models using PySpark or Scala

c)     Work with Data Scientists to Build ML Models based on Business Requirements and Follow ML Cycle to Deploy them all

the way to Production Environment

d)     Participate Feature Engineering, Training Models, Scoring and retraining

e)     Architect Data Pipeline and Automate Data Ingestion and Model Jobs

Skills and competencies:

Required:

·       Strong analytical skills in conducting sophisticated statistical analysis using bureau/vendor data, customer performance

Data and macro-economic data to solve business problems.

·       Working experience in languages PySpark & Scala to develop code to validate and implement models and codes in

Credit Risk/Banking

·       Experience with distributed systems such as Hadoop/MapReduce, Spark, streaming data processing, cloud architecture.

• Familiarity with machine learning frameworks and libraries (like scikit-learn, SparkML, tensorflow, pytorch etc.
• Experience in systems integration, web services, batch processing
• Experience in migrating codes to PySpark/Scala is big Plus
• The ability to act as liaison conveying information needs of the business to IT and data constraints to the business

applies equal conveyance regarding business strategy and IT strategy, business processes and work flow

·       Flexibility in approach and thought process

·       Attitude to learn and comprehend the periodical changes in the regulatory requirement as per FED

ROLES & RESPONSIBILITIES:

• A thorough study of the brand, its values, deliverables, upgrade systems and good communication skills with the client is required.

• A thorough study of the existing product list and their materials is required.

• Management of front desk operations & point of sales

• Receive and respond to customer enquiries as required

• Acquire a thorough understanding of Key customer needs and requirements

• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Engagement in Strategic Planning of Sales and BD

• Setting up meetings with the prospective clients

• Presenting product/ service demonstrations to the client

• Establishing new business links

• Seek new opportunities through networking, cold calling, and social media channels

• Expand the relationships with existing customers by continuously proposing solutions that meet their requirements

• Custom orders or modifications: If there are any requests to personalise the size / material / module / design of an existing product, all the details must be coordinated with the support of the Product

• Design Head (PDH). All inputs need to be communicated with the client, keeping the PDH in Email CC. All finalised details must be thoroughly mentioned in the email and the Proforma invoice before payment confirmation

• Organise to send swatches when asked by clients. All the swatches need to be tagged with the correct coding that is registered by both parties (Client and Design studio)

• Prepare Proforma Invoice as per finalised requirement in the standard software used by the company.

• Ensure all client records are well maintained, accurate and current.

• Organise for payments, provide necessary information and make sure for timely sales. Keep accounts department informed and in email CC at all times.

• Ensuring payment and cash transaction are carefully managed for accuracy and consistency.

• Communicate sales with accounts department and OM at all times.

• Send order confirmation email (As per draft) once the payment is cleared. All such details to be confirmed with OM before sending

• Details will be > Estimated production time, and tentative Delivery date > Shipping time frame > Details with regards to any changes in order before xxx time

• Delivery confirmation email: All necessary information to be gathered from client (As per draft)

> Billing details (Name, address, GST no)

> Shipping details (Name, address, contact person who will receive the consignment)

> Information for Unloading of material

> Width for entry of big sized tempo through the lane / entry gate > Alloted space for parking, and unloading of material, distance to the elevator . staircase

> Floor no / number of flights for stairway

> Availability of service elevator OR Availability of Passenger elevator

> Width of Staircase. Furniture placement guidance / actual space for to keep material.

> Update Client for scheduled timings and any other important communication.

> Keep the client informed if there are any delays with the order, or schedule the exact delivery date in accordance to their availability.

Post Delivery:

• Update from client post delivery and acceptance of goods. Logistics Incharge, SM & OM to be informed of the status of the delivery. Any update or details to be immediately communicated via email to keep record of the conversation.

• Any mishaps or grievances to be addressed by email followed with the necessary acton / solution after consulting with the OM.

• After Sales Service: Thank you email - stating Warranty details

• Assembly Booklet and arrange a video call for assembly assistance, if required.

• Returns & Damages.

• Resolve any complaints, additional requirements post delivery

of goods. All information to be communicated to the necessary department. Any rework, design update, product replacement to be communicated with the OM & OP and PDH. Commitments and solution to be addressed only after approval of the OM.

• Maintaining files and filing system

• Completion of administrative tasks as assigned by Office Manager

• A big part of your job involves gathering and analysing data to help you understand your customer base and coming up with suggestions for improving the existing strategy.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Take feedback from customers and share it with support teams

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.

• Contributes to team effort by accomplishing related results as needed.

• Liaise with other managers to plan future development and strategies for the overall growth of the company.

Account Executive

Arteria is seeking an agile and inventive Cloud Sales Specialist with minimum of 4 Years of experience who thrives on crafting ingenious solutions to complex business challenges. You'll be instrumental in shaping the future of our clients by delivering cloud-based solutions with precision and creativity.

A Go-Getter, Hunter with in depth understanding of SaaS market, Technology Sales, SAP ecosystem

Opportunity Statement

As an Account Executive at Arteria, you will be focussed on new customer acquisition. Arteria Account Teams are motivated, tenacious, self-starters, who are experienced in selling enterprise SaaS/ Cloud Software into the Procurement, accounting, Sales, Distribution Management and IT Functions

Key Responsibilities

·        A Pure Quota Carrying Role

·        Meet and exceed Sales Targets toward on-target earnings

·        Develop Corporate/Client level GTM Strategy across targeted region, account, industry segment

·        Prospect, build pipeline, and sell Arteria FINESSART Platform to net new Enterprise Accounts.

·        Pursue Inbound, Outbound Leads and assist the Sales Development Team with Lead Qualification.

·        Consistent at engaging with the C-Level of an organization, great at building relationship.

·        Be an expert resident of FINESSART Platform on Unique Positioning, Value Proposition

Must Have Skills

·        4+ Years of direct enterprise software sales experience in SAP Enterprise Accounts

·        Experience working with a similar Procurement, Sales, Cloud Products or Supply Chain Software Company

·        Unique Understanding of Downstream and Upstream Supply Chain

·        Experience in selling a value landscape to Customers

·        Ability to help grow $Million deals

·        Consistent and proven track record of achieving / exceeding sales Quota

·        Must be within Top 10 of Quota Contributor in current company

What is important and Relevant for the Role

·        The profile doesn’t require being a co-ordinator. Sales achievement is the only KPI.

·        Communication: Confident, Orator, Storyteller and Articulator of the Value Proposition – Average will not cut ice here.

·        Enterprising personality that re-assures success within the C-Level Community with extensive network within SAP.

Roles and Responsibilities 

1) Understand client requirements and functionalities. 

2) Write well-designed, testable, efficient code. 

3) Responsible for solving complex technical issues. 

4) Ensure quality projects are delivered within defined timelines. 

5) Active involvement in client communication to understand functional requirements. 

6) Maintain high standards of quality for code, documentation and other deliverables. 

Required Skills 

1) Good experience in React

2) Hand on Node.JS./Express JS 

3) Database : MYSQL/MongoDB 

4) Experience in Java Script, Typescript. 

5)Good experience in HTML5, CSS3, JavaScript, Jquery 

6) Experience working in an Agile environment. 

7) Good communication skills.

This role requires you to work with the marketing and design teams to build and manage the Xoxoday website using Webflow.  

• Design, develop, manage, build and maintain Xoxoday.com website using Webflow.
• Ensure the technical feasibility of UI/UX designs.
• Build reusable code and libraries that drive complex web applications.
• Optimize applications for maximum speed, scalability, SEO and responsiveness.
• Conduct testing of completed applications, websites and software to assess user experience.
  
  

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 6+ years experience in developing websites using Webflow or WordPress.
• Must have worked on multiple international software/SaaS websites.
• Prototyping techniques and tools like Adobe XD, vector libraries, etc.
• Knowledge in Agile methodologies, Jira and On page SEO knowledge, page speed optimization a must.
• Strong background in design and UI/UX to perform intuitive and innovative user's interfaces.
• He/ She should be from a good design agency or marketing agency and must have handled prestigious clients.
• Experience in HTML/CSS/WordPress/JavaScript knowledge is a must.
• He/ She must have an ability to handle a team of graphic designers + developers to deliver website pages.
  
  
  

You will work with the product team of Xoxoday website.

A wholesome opportunity in a fast paced environment that will enable you to juggle between concepts, yet maintain quality on content, interact and share your ideas and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore and Dublin. We have three products in our portfolio: Plum, Empuls and Compass. Xoxoday works with over 1000 global clients. We help our clients in engaging and motivating their employees, sales teams, channel partners or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. We however assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.