Marketing Manager

Job Title : UI Software Engineer

Experience : 5+ Years

Location : Pune / Hyderabad

Work Mode : Hybrid

Employment Type : Contractual (6 Months + Extendable)

🚀 About the Role :

We are looking for a UI Software Engineer to build scalable, high-performance web applications using modern frontend technologies. You will work closely with product, design, and backend teams to deliver seamless user experiences while leveraging AI-assisted development tools.

🔥 Mandatory Skills :

React + TypeScript, GraphQL (Apollo Client), Jest/React Testing Library (MSW), Webpack/CI-CD, AI tools (GitHub Copilot/Cursor), microservices integration.

🔧 Key Responsibilities :

• Develop and deliver user-facing features using React & TypeScript.
• Build reusable, scalable UI components aligned with design systems.
• Integrate frontend with GraphQL (Apollo Client) and microservices.
• Collaborate with designers to implement pixel-perfect UI from Figma.
• Ensure performance, accessibility (WCAG), and cross-browser compatibility.
• Write unit/component tests using Jest & React Testing Library.
• Maintain frontend tooling (Webpack, ESLint, Prettier, CI/CD).
• Use AI tools (GitHub Copilot, Cursor AI) to improve productivity.
• Contribute to AI-driven automation (UI testing, component generation, etc.).

🧠 Required Skills :

• Strong experience in React + TypeScript.
• Hands-on with GraphQL (Apollo Client).
• Solid knowledge of HTML, CSS, JavaScript (ES6+).
• Experience with frontend testing (Jest, RTL, MSW).
• Familiarity with microservices architecture.
• Exposure to AI-assisted development tools.

⭐ Good to Have :

• Experience with NestJS backend integration.
• Knowledge of Cypress / Playwright.
• Exposure to LLMs / AI automation / agent workflows.
• Understanding of performance optimization & design systems.

We are looking to hire Recruiters for IT Staffing role

Location - Bangalore /Gurgoan / Pune

Exp - 3 yrs

About the Role :

Superworks hiring a Chat Support Executives to join our Customer Support team. As a Chat Support Executive, you will be the first point of contact for our customers on our live chat platform, answering their questions, resolving their issues, and making every interaction quick, clear, and helpful.

This role is ideal for freshers or early-career professionals who communicate well in writing, enjoy solving problems, and want to build a career in customer support and SaaS. Full product training is provided, so prior experience is welcome but not required.

Because you speak with customers all day, you will also have the chance to earn performance incentives - by recommending useful upgrades and add-ons and by referring new leads - on top of your fixed salary.

Key Responsibilities :

• Respond to customer queries over live chat promptly, professionally, and with a friendly tone.

• Understand each customer’s problem, troubleshoot it, and guide them to a clear solution.

• Manage several chat conversations at the same time without letting quality slip.

• Escalate complex or technical issues to the relevant team and follow up until they are resolved.

• Spot opportunities to recommend relevant upgrades or add-ons (cross-sell and upsell) during conversations, and encourage referrals - passing qualified leads to the sales team.

• Meet response-time, resolution-time, and customer-satisfaction (CSAT) targets.

• Record conversations accurately and keep customer information up to date.

• Share recurring problems and customer feedback with the product and support teams.

• Help improve our help center by suggesting or drafting support articles.

Required Skills (Must-Have) :

• Strong English communication is mandatory - clear written English with correct grammar, spelling, and a warm, professional tone.

• Good typing speed and accuracy (around 35-40 words per minute or higher).

• Strong reading comprehension to quickly understand what a customer needs.

• A patient, empathetic, and customer-first attitude.

• Ability to multitask and stay organized while handling multiple chats.

• Comfort using computers and web-based applications.

• A quick learner who can pick up our product and processes.

• Fresher to 1 year of experience (customer support internships count).

Good to Have :

• Familiarity with SaaS products, especially HRMS, Payroll, or related domains.

• A natural ability to notice customer needs and suggest the right solution (helpful for cross-sell, upsell, and referral incentives).

• Ability to communicate in Hindi or other regional languages.

• Any prior customer support, BPO, or internship experience.

What We Offer :

• Performance incentives for cross-sell, upsell, and new lead referrals - in addition to your fixed salary.

• Structured onboarding and full product training - no prior experience needed.

• A supportive team and a clear path to grow into senior support, QA, or customer success roles.

• Work mode: On-site.

• Shift: Rotational.

Role Overview

The Head – Strategic Operations role is responsible for ensuring smooth, structured, and scalable execution across the organization. The role focuses on translating leadership vision into clear systems, coordinated teams, and reliable day-to-day operations.

This position works closely with senior leadership to strengthen processes, improve execution quality, and support sustainable organizational growth.

Key Responsibilities

• Translate business and growth strategies into actionable operational plans
• Design, implement, and maintain SOPs, workflows, and execution frameworks
• Coordinate across sales, marketing, academics, operations, and support teams
• Support hiring, onboarding, and training processes in collaboration with HR
• Monitor execution timelines, delivery quality, and operational consistency
• Track key performance indicators and prepare structured performance reports
• Identify process gaps and drive continuous operational improvements
• Act as a bridge between leadership planning and on-ground execution

Eligibility & Requirements

• Prior experience in strategic operations, business operations, or senior operations roles
• Strong organizational, planning, and execution skills
• Ability to manage multiple teams and cross-functional priorities
• Process-oriented mindset with a focus on clarity and outcomes
• Experience in education, EdTech, or service-based organizations preferred
• Strong communication and coordination capabilities

Job Title: HR Intern

Duration: 3 Month

Qualification: Fresher / Experienced

Salary: Incentive-Based

Responsibilities :

👉 Developing own network of suitable candidates

👉 Interviewing candidates

👉 Effective Communication Skills

👉 Working with the organization to develop a recruitment plan

👉 Source potential candidates from different platforms

👉 Be active with online job portals for recruitment

Job Type: Remote internship.

Perks:

*Offer Letter with Appreciation

*Recommendation letter issued based on your performance

*Certification awarded at the end of the internship

*Job Offer, If found to be an Exceptional Performer

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