Social Media Marketer

Job description

Job description

Responsibilities :

• * The ideal candidate will have to take up ownership of various projects(both internal & external) in the organisation and deliver them as per the set deadlines. This role will involve collaboration with multiple teams to understand the products & services within each team, and with the customers in order to deliver these projects from start to finish.

*

• * The ideal candidate for this role will have to perform market research and analyze market data, identifying consumer behaviors and trends. Further, he/she will have to make recommendations and provide launch strategies based on their analyses to increase the organisation’s profitability.

*

• * Improve product features and measure the impact of product features and experiments.
• Utilize various data to identify new profit and growth opportunities in the assigned projects and for the organization.
• Analysis, preparation, and management of product enhancements that affect their modules.
• Collaborate with cross-functional teams across disciplines such as product, engineering, design, success, quality, CRM and support.
• Create and update product documentation (both for internal and external use).
• Provide project management and business analysis support in an agile development environment.
• Automate risk processes, where possible, with the relevant tools to ensure scalability of all risk operations.
• Ensure project controls are in place throughout the life cycle of the project on individually assigned tasks.
• Analyze trends and pore through our data to answer critical business and product questions.
• Represent organization as prime contact for projects and other necessary communications.
• Complete department specific training plan to gain exposure, knowledge and build relationships.
• Assist with communication and launch plans of developed and/or enhanced products.
• Support other teams to help drive adoption and use of products.
• Manage and own the product life cycle from strategic planning to tactical execution and beyond.
• Evaluate top and bottom line impacts of action plans.
• Ensure all the metrics being evaluated are relevant for the growth of the team and organisation

Qualifications:

• Bachelor's or Graduate's Degree in business, computer science, engineering, or information systems, or equivalent experience.
• Strong in strategy,organisation and implementation.
• Experience with SQL, Python, Jira, SAS, and object oriented programming will be good to have.
• Experience in building documentation for the projects which have been worked upon.
• Fluent in business process analysis and statistics.
• Demonstrated attention to detail and decision making capabilities.
• Prior experience as a consultant will be good to have.
• A collaborator, critical thinker, and problem solver.
• Able to use leadership skills in decision making.
• Can participate in Agile ceremonies including daily scrums.

• Developing a long-lasting relationship with assigned client portfolio.
• Creating sales plan for generating revenue, managing the P&L for assigned customers
• Acting as point of contact for complaints and escalating issues as appropriate.
• Identifying Opportunities and being responsible for upselling and cross selling to the defined customer base.
• Collaborating with internal teams to address customers’ needs.
• Working closely with Business Development teams to identify and grow opportunities within territory/ market.
• Forecasting and maintaining a strong pipeline.

• 5 - 8 years experience in business development & account management in staffing industry
• Strong interpersonal and Communication skills, both verbal and written and good negotiation skills
• Candidate with prior experience of more than 5 years in Customer Service and Sales preferred.
• Driven to succeed and motivated by a target driven environment.
• A customer-oriented attitude
• Problem-solving aptitude
• Ability to work well with a team.
• Ability to network and build relationships.
• Able to multitask and juggle competing priorities.
• Strong client facing staffing experience in both hunting and farming.
• Have been responsible for the end-to-end client relationship.
• Proven track record of meeting and exceeding targets.