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Job Description
We are hiring passionate Customer Support Associates for our International Voice Process. If you have strong communication skills and prior experience in a voice process, this is your opportunity to build a rewarding career with us.
Eligibility Criteria
- Minimum 6 months of experience in Voice Process (Customer Support Associate).
- Excellent verbal communication skills in English.
- Undergraduates and Graduates both are eligible to apply.
Job Details
- Salary: ₹29,000 CTC
- Work Shifts & Offs: 5.5 days working, rotational shifts & rotational offs.
- Interview Rounds: HR Round → Operations Round → Client Round
- Versant Requirement: C1 US Voice Versant
Additional Benefits
- Cab facility: Available for female employees during odd hours.
- Cab allowance: ₹180 per day for male employees.
Responsibilities:
.Approaching potential leads and closing them within a stipulated time frame.
.Create exclusive distributors, exclusive super stockists and business associates for the company towards business growth.
.Guide, coordinate and make strategic marketing plans for the sales team working under his jurisdiction.
.Finding and developing new markets and improving sales.
.Keep abreast with stock reports, inventory, product orders, re-order etc.
.Training personnel and helping team members in developing their skills.
Requirements:
.Bachelor's degree in business, marketing or a related field.
.Experience in sales, marketing or related field.
.Strong communication skills .
.Excellent organizational skills.
.Proficient in Word, Excel, Outlook, and Powerpoint.
WordPress Developer Responsibilities:
- Meeting with clients to discuss website design and function.
- Designing and building the website front-end.
- Creating the website architecture.
- Designing and managing the website back-end including database and server integration.
- Generating WordPress themes and plugins.
- Conducting website performance tests.
- Troubleshooting content issues.
- Conducting WordPress training with the client.
- Monitoring the performance of the live website.
WordPress Developer Requirements:
- Bachelor’s degree in computer science or a similar field.
- Proven work experience as a WordPress developer.
- Knowledge of front-end technologies including CSS3, JavaScript, HTML5, and jQuery.
- Knowledge of code versioning tools including Git, Mercurial, and SVN.
- Experience working with debugging tools such as Chrome Inspector and Firebug.
- Good understanding of website architecture and aesthetics.
- Ability to manage projects.
- Good communication skills.
- Preparing Travel Plan
- Providing general and specific advice about different travel destinations.
- Contacting airlines, hotels, and ground transport companies such as coach operators to make suitable arrangements. Dealing with payments.
- using market research information to guide decisions.
- handling bookings, invoicing and issuing of tickets.
- predicting profits or number of bookings.
- working with travel consultants from different travel agencies to put holiday packages together.
- combining travel, accommodation and services such as sightseeing. arrangements to create holiday packages.
Hello Greetings!!!
We are looking for “Quality Assurance" for Goregaon (Mumbai)/ Lucknow location.
Experience: 3 - 5 Years
Notice Period: up to 30 days
Location: Goregaon (Mumbai)/ LucknowL&H Full time Tester (QA).
Experience in both manual and automated testing on both web and mobile platforms having database testing skills (SQL, MongoDB)
Preferred - 3+ Years of experience in software testing.
Proven experience as a Quality Assurance Tester
- Experience in QA methodology and implementation
- Familiarity with Agile frameworks and regression testing
- API Testing
- Ability to document and troubleshoot errors
- Working knowledge of test management software (e.g. Jira) or Other test management tools
- Excellent communication skills
- Attention to detail
- Analytical mind and problem-solving aptitude
- Strong organizational skills
- Drive continuous improvement efforts and defect reduction initiatives to establish an effective Quality Management System (QMS) wrt Engineering and Professional services
- He or She will also be required to define Test Data, performance metrics collection and Test environment management approach for systems under test.
- Must have Knowledge in SQL, MySQL or MongoDB
- Knowledge in Selenium (Functional Automation for Regression)
- eCommerce domain knowledge should be an added advantage.
Please provide the following details:
- Current Location:
- Present CTC
- Expected CTC
- Notice Period
- Motivate team to promote/sell professional courses like Data Science, Block chain, PMP, AI/ML, Six Sigma, SCRUM etc
- Leaders who have catered in U.S, Canada, Malaysia, Singapore and UAE that too into education industry will be highly preferred
- Building highly optimized team through successful employee engagement and retention, addition to that, also taking care of the growth, development, and goal achievement
- Optimizing revenue of the organization by meeting weekly/monthly/quarterly targets
- Leader will be responsible to work on customer success for client retention and satisfaction.
- Setting of targets for the team to ensure they achieve team goals.
- Identification & resolution of day-to-day operational challenges
- Allocate work to team & coordinates resources to meet short-term/long term goals
- Use of effective tact and diplomacy to exchange information and handle sensitive issues within the team
- Conduct daily/weekly hurdles to monitor/motivate team
- Maintaining strong connection/relation with the team to ensure smooth operation
- Assign work to team members based on their skills, development needs and availability
- Training team member to ensure every recourse/team member is tuned to perform best tasks as per individual capability and skills.
- Handle escalation of the client to provide customer success
- Remains up-to-date on the current trends and issues in customer education, and is familiar with competency frameworks and curriculum development
Must haves
- At least 3 years of professional programming experience in Ruby on Rails.
- Solid fundamentals with software development, systems, troubleshooting, and teamwork
- Strong testing habits, passionate towards unit testing and TDD.
- Good understanding of RDBMS like MySQL, PostgreSQL
- Strong knowledge of git
- Good understanding of data structures
- Strong analytical and problem-solving skills
Good to have
- Experience with Javascript
We are looking for a marketer with 3+ years of experience promoting B2B SaaS Product by designing and executing innovative marketing strategies to generate B2B leads. The various initiatives include:
- Competitive Research and Market Analysis
- Driving traffic to website to generate leads and tracking conversions, and key KPIs
- Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
- Launch optimized online adverts through Google AdWords to increase company and brand awareness and conversion
- Monitoring of Leads from all the Online Channels
- Prepare online newsletters and promotional emails and organize their distribution through various channels
- Responsible for Managing Online Brand and Product Campaigns to Raise Brand Awareness
- Manage SEO, SEM and Content Management
- Plan and monitor the ongoing company presence on social media (Quora, LinkedIn, Twitter, Facebook, etc)
Skills:
We are looking for someone who has exposure to the following:
- Needs to know Lead Generation, Lead Nurturing, Demand Generation, Email Marketing, Marketing Automation, Campaign Management, Web Traffic and Conversion, Lead Qualification Programs, Automated Nurture Campaigns, Marketing Funnel Management.
- Must have excellent Oral and Written communication skills.
- Must have excellent understanding of digital marketing concepts and best practices
- Hands-on experience in Marketing Automation tools, Google Analytics, Google Adwords and LinkedIn Ads.
- Must have hands on experience in handling CRM’s and its integration with third party plugins.
- Strong analytical skills and data-driven thinking and knowledge of web analytics tools (e.g. Google Analytics, SEMRush, etc.)
Experience: 6+ Years
Essential Skills & Experience
- Must to have minimum of 3 years of experience in using Angular 2+ and above versions.
- Develop modern software applications and working with the team to solution definition and guide teams through execution and implementation
- Ensuring high performance on mobile and desktop
- Must have experience for writing tested, idiomatic, and documented Angular, JavaScript, HTML and CSS
- Must have knowledge of OOP concepts, industry best practices and architecture designs.
- Must have good understanding of web technology/enterprise level applications.
- Coordinating the workflow between the graphic designer, the HTML coder, and yourself
- Cooperating with the back-end developer in the process of building the RESTful API
- Communicating with external web services
- Experience should include structured source code management using SVN or GIT and build using MAVEN/Grunt.
- Good to have backend experience in any one of the backend technologies mentioned below:
- Java with Spring boot.
- PHP
- Need to have good experience in Web application designing.
- Good to have experience in Agile methodology.
Nice to Have
- Experience with web servers like Nginx or NodeJS
- Basic awareness of cloud orchestration frameworks like Kubernetes/Docker
- Understanding of Unit Testing Frameworks
BEHAVIORAL SKILLS
- Self-motivated and a Quick Learner
- Ability to consistently perform and meet deadlines
- Attention to detail and follow-through
- A good understanding of customer satisfaction
- Ability to work effectively in a team as well as in an individual environment
- Excellent written and verbal communication skills






