Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary up to 20K per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
About Pratilipi
About
Founded in 2015 by a set of reading enthusiasts, Pratilipi is a storytelling platform which brings readers, writers and their stories together. Something that started as a reading platform we are now operating across three more products - Pratilipi Comics, Pratilipi FM, and IVM podcasts.
All the magic happens from a super cool office in Bangalore where we brainstorm, ideate, debate, and execute. Aggressive and fast paced, we motivate ourselves with meaningful disputes over infinite cups of tea.
Product Details -
- Self-publishing Platform – 12 languages, 250K+ writers, 2.6M+ stories, 25m+ MAU, 1.7b minutes total time reading.
- We record 2M+ new followers, 5.5M+ new ratings, and 2M+ new reviews on the platform every month.
- We are larger than other Indian online literature platforms combined.
- Pratilipi FM – Our stories are now in audio format across 8 languages, 5000+ Hours of Content, 100K MAU
- Pratilipi Comics – Classic and in-house produced comics in 2 languages, 150+ Comic Series, 300K MAU
- IVM Podcasts - Largest Podcasting Studio in India, with 3M+ listens a month
About the Team:
- Our Engineering team works closely with the Product, Business and Data Science teams to build experiments & features that enable delightful experiences for our Users. Hence we fight a lot and party even more.
- We are a lean team that learns from each other and iterates rapidly to make a larger impact. Any point in time, we are seen making (and breaking) high user impact features in production.
- Our Micro-services architecture allows us to be Polyglot in the technology stack. We are completely hosted on AWS Platform. We are available to users via Web, Android and iOS.
- Our tech team consists of 25+ engineers who work in a high ownership driven environment, from fixing bugs to developing features to organizing stand up comedy shows in the office.
- With the organisation strength of 95+, we are looking for accountable engineers who fit into our culture and bring something new to the table, including party tricks.
Connect with the team
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Business Development Executive - Inside Sales Executive
Job Description
Responsibilities:-
Communicating with customers, making outbound calls to potential customers
Handling incoming calls and following up on leads & renewal data
Performing market research, Gathering, and processing data.
Assisting and coordinating with the sales team.
Helping Closing sales and achieving sales targets.
Requirements:-
Bachelor’s degree
Knowledge of computer operating systems and MS Office software.
Ability to work as part of a team.
Excellent written and verbal communication skills.
About Company
BD Software has etched its name as an eminent distributor of IT security solutions in India. The company takes pride in being the Country Partner for Bitdefender solutions. This solution distributed by BD software is the best guarding solution for Government, large Corporate houses, Small and Medium business enterprises, Educational Institutions and the retail consumers alike.
BD Software makes sure to educate their staff, partners and clients about the significance of their solutions. Operating from a registered premise in the satellite city of Navi Mumbai, BD Software has acquired more than two lakh users within a short period. This stands as an example of the hard work and perseverance of the firm and its righteous employees. With more than 60 team members dedicated towards sales, technical support & presales, administration & finance, BD Software is looking towards a good future growth
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Own one or more products and feature scoping for the products.
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Drive product and integration roadmap, including market segmentation and sizing, market and competitive analysis, technology trends to achieve product line goals.
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Work with engineers and designers to create brilliant UX & UI. Manage and prioritize the product backlog and effectively communicate with the engineering team.
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Understand user needs and gather product requirements using industry knowledge - Define KPIs & performance metrics for the product (i.e. conversion & retention).
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● Background in computer science or another quantitative field - MBA from tier-1 B-school preferred
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Test, discover and improve the product - Obsessively use data to drive product decisions
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Agile/lean delivery team experience as a product owner/product manager.
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Have experience from a small scale or start-up environment.
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Expertise in stakeholder management, throughout every level of the organization.
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Experience launching and developing successful web and mobile apps
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Commercial acumen and extensive user-growth experience
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Complete knowledge of the full product life cycle (SDLC).
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Expertise in MVT, A/B testing and prototyping best practice
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Excellent communication skills to a range of stakeholders
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Advantageous: Experience in software engineering.
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Experience working on search-related products.
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Experience in B2C products.
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Focused and driven
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Strong on initiative
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Positive and enthusiastic
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Resourceful – “Never say never” attitude
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Professional credibility and integrity
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Good Listener – challenge constructively and respond well to feedback
Role Summary:
Front-end Developer who would contribute towards building a highly flexible and scalable front-end by bringing deep core technology expertise.
Job Description:
- Ensure proper offline access using service workers and PWA
- Develop components which are SEO friendly
- Have experience in server-side rendering
- Drive evolution of application performance
- Ensure project scalability by having good project architecture
Skill Requirements:
- Good experience in HTML5, CSS3, JS - React
- React native
- Angular - Redux exposure - Have handled service workers and PWA caching and updates - CSS pre-processors knowledge like sass - Knowledge of webpack, parcel, grunt etc.
-Knowledge of pre-processors like SASS/LESS, CSS-Modules.
- Architecting and automating the build process for production, using task runners or scripts (Gulp / Grunt)
-Have an eye for good UI/UX, Progressive Web Apps, Responsive Design
-Interested in writing code, actively experimenting along with learning new things.
Individual applying to the role should ideally have the following attributes
-Passionate about Frontend Development and continually follow the platform & innovations
-Strong and innovative approach to problem solving and finding solutions
-Interested in working on fast-paced
- Excellent communicator (written and verbal, formal and informal)
- Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
- Ability to multi-task under pressure and work independently with minimal supervision.
- Ability to prioritize when under pressure.
What You'll Do -
- Work closely with our internal teams to create content that attracts, engages, and educates existing and potential customers.
- Write content around saas marketing.
- Create engaging short- and long-form written content on a regular and recurring basis (2-3 blog posts per week)
- Assist with the production of visual content such as images, infographics, etc to complement and/or convert your written content.
- Brainstorm and execute new topics and themes that are relevant to our target audience.
- Help set up the overall content & engagement strategy of the company, monitor progress, and come up with new ways to meet and exceed engagement goals.
What You'll Need -
- 2+ years of professional content writing experience, ideally related to marketing/SaaS products
- The candidate must know about SEO and should have a proven ability to write SEO-friendly content.
- Excellent written English with stellar copywriting skills.
- Fantastic storytelling skills - you have an innate ability to engage and captivate audiences with your words
- Fast learner and creative thinker - you grasp new concepts quickly and are able to turn one idea into many content pieces
- Comfortable adapting writing style & approach based on target audience across different interests and demographics
- You stay updated with the latest trends in your field
- Comfortable with WordPress CMS
- Passionate for content writing.
- Bonus Points - a. If you know how to create graphics etc using Canva/Adobe Suite, Figma, etc. b. If you’re comfortable writing on marketing topics (e.g. lead generation, performance marketing, paid ads, outbound marketing, etc)
What we offer -
- Fully remote flexible work environment & we help you set up your remote workstation too.
- Open book policy - we will pay for books you purchase for your professional and career development.
- Continuous learning/training policy - we sponsor you for the conferences and training programs you feel would add to your development in the company.
- Reimbursements - we minimize your remote setup expenses.
- Health insurance
- Understanding customer requirements and analyzing cases in alignment with policies
- Working with the policy team to ensure the right risk parameters are captured and assessed
- Understanding industry and regulatory trends and their impact on customers to ensure the right decisions are taken
- Working closely with business functions to onboard the right set of customers.
- Working closely with operations to ensure that documentation and checks are put in place at various stages of the application lifecycle
- Developing industry-best practices and constantly striving to improve the same, basis market practices
What you need to have:
- Bachelor’s Degree with relevant work experience of at least 3 years with CA/ MBA(preferred)
- 3-4 years of experience in handling credit risk assessment for unsecured business loans. Prior experience in the Lending domain, either with a Bank/ NBFC or a lending platform.
- Very good understanding of documentation related to lending pre-disbursement (mandatory)
- Experience in working on the lending business with a Bank, NBFC, or a platform (mandatory)
- Excellent understanding of industry trends and their impact on segments
- Setup basic credit underwriting processes and scale up the vertical
- Ability to assess customers' basic standard programs like Financials, Banking, etc.
- Proficient in MS Excel and the ability to bring out insights from data
Ability to understand C and C++ and re-write / rebuild applications and services in Java and .JSP JS Ability to understand C++ code at the minimum; but preference is to try get someone who had C++ hands on. Experience with microservices architecture design and implementation Ability to design; develop; and deploy applications and services in a containerized environment using Java; .JSP JS; XML; SQL; Custom Development Experience with databases - DB2; Oracle; MYSQL Experience working on UNIX environment Experience working on migrating applications / services (re-write and re-build) from legacy to cloud-based platforms Proven experience with application and platform modernization Ability to understand of High Availability Design and Architecture (including authorization; authentication ; vulnerability) Strong knowledge of test-driven development; automated testing; and proper test design. |
Roles & Responsibilities
- Proven experience with deploying and tuning Open Source components into enterprise ready production tooling Experience with datacentre (Metal as a Service – MAAS) and cloud deployment technologies (AWS or GCP Architect certificates required)
- Deep understanding of Linux from kernel mechanisms through user space management
- Experience on CI/CD (Continuous Integrations and Deployment) system solutions (Jenkins).
- Using Monitoring tools (local and on public cloud platforms) Nagios, Prometheus, Sensu, ELK, Cloud Watch, Splunk, New Relic etc. to trigger instant alerts, reports and dashboards. Work closely with the development and infrastructure teams to analyze and design solutions with four nines (99.99%) up-time, globally distributed, clustered, production and non-production virtualized infrastructure.
- Wide understanding of IP networking as well as data centre infrastructure
Skills
- Expert with software development tools and sourcecode management, understanding, managing issues, code changes and grouping them into deployment releases in a stable and measurable way to maximize production Must be expert at developing and using ansible roles and configuring deployment templates with jinja2.
- Solid understanding of data collection tools like Flume, Filebeat, Metricbeat, JMX Exporter agents.
- Extensive experience operating and tuning the kafka streaming data platform, specifically as a message queue for big data processing
- Strong understanding and must have experience:
- Apache spark framework, specifically spark core and spark streaming,
- Orchestration platforms, mesos and kubernetes,
- Data storage platforms, elasticstack, carbon, clickhouse, cassandra, ceph, hdfs
- Core presentation technologies kibana, and grafana.
- Excellent scripting and programming skills (bash, python, java, go, rust). Must have previous experience with “rust” in order to support, improve in house developed products
Certification
Red Hat Certified Architect certificate or equivalent required CCNA certificate required 3-5 years of experience running open source big data platforms
Intro
Our data and risk team is the core pillar of our business that harnesses alternative data sources to guide the decisions we make at Rely. The team designs, architects, as well as develop and maintain a scalable data platform the powers our machine learning models. Be part of a team that will help millions of consumers across Asia, to be effortlessly in control of their spending and make better decisions.
What will you do
The data engineer is focused on making data correct and accessible, and building scalable systems to access/process it. Another major responsibility is helping AI/ML Engineers write better code.
• Optimize and automate ingestion processes for a variety of data sources such as: click stream, transactional and many other sources.
- Create and maintain optimal data pipeline architecture and ETL processes
- Assemble large, complex data sets that meet functional / non-functional business requirements.
- Develop data pipeline and infrastructure to support real-time decisions
- Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide variety of data sources using SQL and AWS big data' technologies.
- Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition, operational efficiency and other key business performance metrics.
- Work with stakeholders to assist with data-related technical issues and support their data infrastructure needs.
What will you need
• 2+ hands-on experience building and implementation of large scale production pipeline and Data Warehouse
• Experience dealing with large scale
- Proficiency in writing and debugging complex SQLs
- Experience working with AWS big data tools
• Ability to lead the project and implement best data practises and technology
Data Pipelining
- Strong command in building & optimizing data pipelines, architectures and data sets
- Strong command on relational SQL & noSQL databases including Postgres
- Data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc.
Big Data: Strong experience in big data tools & applications
- Tools: Hadoop, Spark, HDFS etc
- AWS cloud services: EC2, EMR, RDS, Redshift
- Stream-processing systems: Storm, Spark-Streaming, Flink etc.
- Message queuing: RabbitMQ, Spark etc
Software Development & Debugging
- Strong experience in object-oriented programming/object function scripting languages: Python, Java, C++, Scala, etc
- Strong hold on data structures & algorithms
What would be a bonus
- Prior experience working in a fast-growth Startup
- Prior experience in the payments, fraud, lending, advertising companies dealing with large scale data