Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary up to 20K per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
About Pratilipi
Founded in 2015 by a set of reading enthusiasts, Pratilipi is a storytelling platform which brings readers, writers and their stories together. Something that started as a reading platform we are now operating across three more products - Pratilipi Comics, Pratilipi FM, and IVM podcasts.
All the magic happens from a super cool office in Bangalore where we brainstorm, ideate, debate, and execute. Aggressive and fast paced, we motivate ourselves with meaningful disputes over infinite cups of tea.
Product Details -
- Self-publishing Platform – 12 languages, 250K+ writers, 2.6M+ stories, 25m+ MAU, 1.7b minutes total time reading.
- We record 2M+ new followers, 5.5M+ new ratings, and 2M+ new reviews on the platform every month.
- We are larger than other Indian online literature platforms combined.
- Pratilipi FM – Our stories are now in audio format across 8 languages, 5000+ Hours of Content, 100K MAU
- Pratilipi Comics – Classic and in-house produced comics in 2 languages, 150+ Comic Series, 300K MAU
- IVM Podcasts - Largest Podcasting Studio in India, with 3M+ listens a month
About the Team:
- Our Engineering team works closely with the Product, Business and Data Science teams to build experiments & features that enable delightful experiences for our Users. Hence we fight a lot and party even more.
- We are a lean team that learns from each other and iterates rapidly to make a larger impact. Any point in time, we are seen making (and breaking) high user impact features in production.
- Our Micro-services architecture allows us to be Polyglot in the technology stack. We are completely hosted on AWS Platform. We are available to users via Web, Android and iOS.
- Our tech team consists of 25+ engineers who work in a high ownership driven environment, from fixing bugs to developing features to organizing stand up comedy shows in the office.
- With the organisation strength of 95+, we are looking for accountable engineers who fit into our culture and bring something new to the table, including party tricks.
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