Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary up to 20K per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
Shubham Vishwakarma
Full Stack Developer - Averlon
About Pratilipi
About
Founded in 2015 by a set of reading enthusiasts, Pratilipi is a storytelling platform which brings readers, writers and their stories together. Something that started as a reading platform we are now operating across three more products - Pratilipi Comics, Pratilipi FM, and IVM podcasts.
All the magic happens from a super cool office in Bangalore where we brainstorm, ideate, debate, and execute. Aggressive and fast paced, we motivate ourselves with meaningful disputes over infinite cups of tea.
Product Details -
- Self-publishing Platform – 12 languages, 250K+ writers, 2.6M+ stories, 25m+ MAU, 1.7b minutes total time reading.
- We record 2M+ new followers, 5.5M+ new ratings, and 2M+ new reviews on the platform every month.
- We are larger than other Indian online literature platforms combined.
- Pratilipi FM – Our stories are now in audio format across 8 languages, 5000+ Hours of Content, 100K MAU
- Pratilipi Comics – Classic and in-house produced comics in 2 languages, 150+ Comic Series, 300K MAU
- IVM Podcasts - Largest Podcasting Studio in India, with 3M+ listens a month
About the Team:
- Our Engineering team works closely with the Product, Business and Data Science teams to build experiments & features that enable delightful experiences for our Users. Hence we fight a lot and party even more.
- We are a lean team that learns from each other and iterates rapidly to make a larger impact. Any point in time, we are seen making (and breaking) high user impact features in production.
- Our Micro-services architecture allows us to be Polyglot in the technology stack. We are completely hosted on AWS Platform. We are available to users via Web, Android and iOS.
- Our tech team consists of 25+ engineers who work in a high ownership driven environment, from fixing bugs to developing features to organizing stand up comedy shows in the office.
- With the organisation strength of 95+, we are looking for accountable engineers who fit into our culture and bring something new to the table, including party tricks.
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PlotPix is building an AI native microdrama platform for mobile first, vertical storytelling. We create emotionally addictive, binge worthy fiction designed for short episode formats and fast audience payoff.
We are looking for a creative Story Writer who can create stories people feel compelled to continue. This is not a pure script formatting role. We already use AI heavily for speed and execution. What we need most is a strong creative mind with sharp instinct for storytelling, emotional progression, character build up, audience pull, narrative rhythm, and what makes a viewer care.
You should be someone who can take a rough idea and turn it into a compelling story engine. Someone who naturally thinks in terms of tension, reversals, chemistry, obsession, secrets, payoffs, emotional spikes, and binge flow.
This role is for people who are excited by new **storytelling formats, can adapt to new audiences quickly, and can use AI as a multiplier rather than as a crutch. **
What You’ll Do
- Create original microdrama story concepts with strong audience appeal
- Build lead characters viewers get emotionally invested in, root for, obsess over, hate, or can’t ignore
- Design high retention story arcs with clear emotional movement across episodes
- Shape narration flow, emotional flow, reveals, reversals, cliffhangers, and payoff moments
- Develop stories that feel highly bingeable in a short form vertical format
- Explore multiple creative directions for the same premise and identify the strongest one
- Adapt stories across genres, tones, and audience segments based on brief, platform need, or viewer response
- Work with AI tools to accelerate ideation, expansion, variation, and iteration
- Push past generic ideas and predictable beats to find fresher, sharper story turns
- Collaborate closely with directors, editors, and creative leads to refine stories from concept to final narrative
- Rewrite with intent, not just polish. Improve emotional impact, clarity, pace, and viewer pull
- Continuously learn what works for new formats, new markets, and changing audience tastes
What We’re Really Looking For
- Strong instinct for storytelling over scripting
- Strong sense of emotion over exposition
- Strong sense of viewer psychology over technical correctness
- Ability to create characters, conflict, tension, attraction, betrayal, longing, power shifts, and payoff
- Ability to judge whether a story feels flat, forced, repetitive, too safe, too slow, or not emotionally sticky
- High creative aptitude and fast pattern recognition
- Comfort with ambiguity, experimentation, and non traditional workflows
- Curiosity about what different audiences respond to and why
- Ability to use AI effectively while still bringing original taste and judgment
Ideal Candidate You may come from fiction writing, screenwriting, web series, audio drama, serialised content, fan fiction communities, creator writing rooms, ad films, narrative design, or any form of storytelling where audience pull matters.
What matters most is that you can:
- Think of strong stories fast
- Build characters people care about
- Sustain emotional momentum
- Adapt to feedback without making the story bland
- Create for modern mobile audiences without sounding synthetic or derivative
Nice to Have
- Experience in short form fiction, web series, episodic storytelling, romance, thriller, drama, or youth content
- Understanding of Gen Z and young adult entertainment patterns
- Familiarity with cliffhanger design, binge loops, and retention driven storytelling
- Experience using AI tools for brainstorming, iteration, or story development
- Comfort working in a fast paced creative environment with frequent iteration
Experience We are open on background. Years matter less than story instinct. You could be a fit if you have: 1 to 2 years in fiction, screenplay, episodic, digital, or narrative writing or A strong portfolio that shows exceptional storytelling ability, even without conventional experience
What Success Looks Like In this role, success means:
- You consistently generate strong story ideas, not just clean pages
- Your characters feel emotionally alive
- Your episode flows create pull and continuation
- Your stories adapt well to new formats and audience needs
- You improve the quality of the story, not just the wording of the script
What We Offer
- Working with a highly skilled, motivated and passionate group of people.
- Exposure to the full product development process from ideation to launch.
- Our culture of experimentation and creativity allows everyone to explore new ideas and approaches and think outside the box.
- Building a product for the global audience.
- A full pantry of munchies.
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In 2026, Businessonbot has grown and is an EBITDA +ve company. We are a Y Combinator backed company (YC W21) and have closed our pre-series A round with Ant Financials on the Board. Backed by experienced founders/CXOs/directors from renowned companies like WhatsApp, Lulu group, OYO, Netflix, Pepsico, Cleartax, InMobi etc. to add to our team.
Role
We're looking for an Head of Technology : who can own the technical health and growth of our backend platform. You'll be part architect, part tech lead, part engineering manager. You won't just review code — you'll set the standard for how code is written, how systems are designed, and how the team thinks about quality, cost, and customer impact. This is not a senior IC role where you write code all day. And it's not a pure management role where you're in meetings all day. It's the balance between the two — the person who makes the team better while staying close enough to the code to make good decisions
What You'll Own
1. System Reliability & Upkeep
- Own the health of a production multi-tenant Node.js/TypeScript backend serving real-time messaging traffic
- Lead incident response, root cause analysis, and post-mortem culture
- Identify and drive reduction of technical debt — proactively, not reactively
- Ensure monitoring, alerting, and observability are in good shape (we use New Relic, Sentry, Pino structured logging)
- Work across multiple backend services and ensure they integrate reliably
2. Scalable, Quality Engineering
- Design and review system architecture decisions — schema changes, service boundaries, async workflows (we use Temporal.io), queue design
- Drive engineering standards: code review culture, PR quality, test coverage, error handling patterns
- Establish and enforce engineering practices that let the team ship fast without accumulating hidden risk
- Evaluate build vs. buy decisions with a clear eye on long-term maintainability
3. Cost Consciousness
- Maintain a clear understanding of infrastructure costs (AWS, third-party APIs, LLM usage, DB compute)
- Actively flag cost anomalies and propose architectural or operational changes to address them
- Balance engineering investment against business return — know when "good enough" is the right call
4. Team Standards & Culture
- Set a high bar for code quality — not pedantry, but clarity, maintainability, and correctness
- Build a review culture where feedback is constructive, specific, and educational
- Help engineers grow by pair debugging, design reviews, and code walkthroughs
- Define and document coding conventions, architecture patterns, and engineering principles that persist beyond any individual
5. Customer Empathy
- Understand that the systems you build serve real D2C businesses who depend on them to communicate with their customers
- Treat reliability issues with the urgency of a customer escalation, not a backlog item
- Stay connected to what support and product teams are seeing from customers — let that shape engineering priorities
6. Communication & Stakeholder Management
- Translate technical complexity into clear, honest language for non-technical co-founders and stakeholders
- Communicate risk, timelines, and tradeoffs clearly — no sugar-coating, no unnecessary alarm
- Manage up: surface the right problems at the right time without waiting to be asked
- Manage expectations — both internally with the team and externally with leadership
7. Balancing Tradeoffs
- Navigate the tension between shipping fast and building right — and be able to articulate why you chose one over the other
- Know when to take on short-term debt and when to push back
- Make architectural decisions that serve the next 18 months, not just the next sprint
What We're Looking For Must Have
- 7–8 years of backend software engineering experience, with at least 2 years in a lead or staff-level role
- Strong command of TypeScript/Node.js in production (our primary stack)
- Deep understanding of multi-tenant SaaS architecture patterns
- Hands-on experience with relational databases (MySQL/PostgreSQL), ORM usage (TypeORM or similar), and writing efficient queries at scale
- Experience designing and operating async/event-driven systems (message queues, workflow engines, or similar)
- Comfort with cloud infrastructure (AWS preferred) and cost/performance monitoring
- Strong pull request review discipline — you know what makes a good review and what makes a bad one
Strong Plus
- Experience with real-time systems (WebSockets, Socket.IO, pub/sub patterns)
- Exposure to LLM integration, RAG pipelines, or AI feature development in production
- Experience with Temporal.io or similar workflow orchestration
- Familiarity with WhatsApp Business API, omnichannel messaging, or e-commerce integrations
- Prior experience at a startup in the 10–100 person range where you had to set standards, not just follow them
What We Don't Need
- Someone who needs a perfectly defined problem before they can start
- A pure IC who avoids people and process
- A pure manager who's lost touch with the code
- Someone who optimises for their own comfort over team outcomes
How You Think
- You ask "why does this fail in production?" before asking "why didn't someone write a test?"
- You think about the developer who reads your code six months from now
- You're bothered by silent failures, swallowed errors, and fire-and-forget async calls
- You believe good documentation and clear naming are not optional extras
- You have opinions on architecture but hold them loosely when presented with better evidence
- You understand that a cost spike is an engineering problem, not just a finance problem
- You treat a customer-facing bug with more urgency than a refactor that only benefits the team
What You'll Walk Into We'll be transparent with you:
- A production codebase with real technical debt alongside genuinely good architecture
- A fast-moving team that ships frequently
- A company that takes reliability seriously but is still building the culture around it
- Multiple backend services that need to be held together with clear ownership and standards
- A product that's expanding into AI agents, voice workflows, and deeper e-commerce automation — meaning the technical surface area is growing fast
- This is a role for someone who thrives in that kind of environment — not someone who needs it to be clean before they can contribute.
What We Offer
- Meaningful ownership — you'll shape how engineering works here, not just execute someone else's vision
- Direct access to founders and product decisions
- Competitive compensation (cash + equity discussion based on profile)
- A product that real businesses depend on every day — your work matters immediately
Company: EaseMyTrip
Location: Noida, -63
Salary: ₹19,278 per month
Schedule: Rotational Shift | 6 Days Working (1 Rotational Week Off)
No Night Shift for Females
Job Description:
EaseMyTrip is looking for Customer Support Executives- Travel Process to handle customer queries related to flight bookings and travel support. The role involves assisting customers through voice calls, email, and chat, resolving issues, and ensuring a smooth customer experience.
Responsibilities:
- Handle customer queries via calls, email, and chat
- Provide timely resolution to flight-related issues
- Maintain professional communication with customers
- Update and maintain customer records
Requirements:
- Freshers with good communication skills can apply
- Basic knowledge of domestic/international travel process is a plus
- Enthusiastic and customer-focused attitude
Key Responsibilities:
1. Understanding the brand that is being represented, the TLC brand, the Program, the benefits, the scripts, the possible talking and opening lines and ensuring that the company guidelines on these are followed when a customer connect is made to enroll them into a membership program.
2. A soft approach to the sales process with conversational scripts and engagement on the call to sign up a customer. To protect the brand and ensure that a positive impact is left on the prospect after the interaction, whether he / she buys a membership or not.
3. Program Benefits must be conveyed in complete transparency leaving no scope of ambiguity or sounding / making false promises or over commitment.
4. Ensure that the prospect is not called for more than 3 times and also, he / she is not spammed on the calls. A prospect who does not want to be spoken to should be blocked from the system.
5. Ensure a database is provided by the company and only approved databases after proper DNC scrubbing are used.
6. It is mandatory to ensure that on every point of connect generating relevant leads are required, this is a part of our database expansion exercise, and must be followed.
7. Ensuing all relevant information is captured and converted into company intelligence like reasons for close etc and the prospects once spoken to are accordingly blocked from the system so that they are not called again.
8. Ensure any escalation or potential escalation is immediately reported to the Manager.
9. Ensure company time spent in the office is spent on productive customer acquisition work and aim for high enrolments, conversions, and no complaints as a performance matrix.
10. Ensuring confidentiality of all company information is maintained at all times.
Required Skills Set:
1. Minimum two years’ experience in a high-quality outbound voice process.
2. Good verbal and social communication skills in English with supporting local language. English will always be the first language for opening a customer conversation.
3. Proactive, confident, and self-motivated.
4. Performance oriented with a passion for sales and numbers.
Amazon Web Services (AWS)
The Impact you will create on the Job
Understand and handle deploying, troubleshooting issues with Compute, Networking, Storage, Database services on AWS & Azure.
IT experience in a team handling the cloud, infrastructure and Linux, Windows operating systems.
Working on different services in AWS & Azure Cloud Platform
In depth knowledge of a wide range of AWS & Azure services in Compute, Storage, Networking, Infrastructure as a code, Serverless computing, IAM, CI/CD pipelines
Possess a thorough understanding of Internet based technologies (DNS, Security, IP Routing, SSH, FTP, HTTP/HTTPS etc.)
Hi,
We,Enterprise Minds is hiring for Sr.Product Manager for Ahmedabad and Bangalore Locations.
JD is given below for reference.
If interested, please forward your updated profile here or please help us by referring your friends.
Prefer max 30 days notice candidates.
Position :: Sr. Product Manager
Location:: Ahmedabad First choice & Bangalore is the second choice
Years of experience: 8+
Skills ::
- Strong product management or consulting experience in technology focused business
- Domain knowledge in Banking or Mortgage or Lending or Credit cards
- Proven track record of managing all aspects of a successful product throughout its lifecycle.
- Hands on experience delivering large scale, enterprise, digital transformations
- Proven ability to develop product and marketing strategies and effectively communicate recommendations to executive management
- Solid technical background with understanding and/or hands-on experience in software development and web technologies.
- Define a thoughtful, detailed, and executable rollout strategy for new features, releases, and products.
- Write business cases, perform ROIs, and prioritize and write user stories; partner with product development team to break things down and plan them into releases
- Translate high, level business requirements into detailed technical specs, and aggressively unblock the engineer teams to execute fast.
- Perform competitive benchmark analysis, analyze customer needs, look at surveys and quantitative data to come up with the right judgement of product and feature investments.
- Excellent written and verbal communication skills
- Bachelor's degree in Science, Engineering or Technology.
MBA with work experience in fintech companies is a big plus.
Amazon Web Services (AWS)
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Flask
Django We are looking for coders, people who love to code, just like we do!
You should have minimum 10 years of work experience designing and developing high-end software products
You should have minimum 3 years of experience building AWS cloud native services using EC2, S3, ECS,
SQS, API Gateway, Lambda, Elastic, MongoDB, SNS, SQS etc
You should be highly proficient in Microservices, API, Python, React, JSON.
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C++CC++
Java
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Full Stack Developer - Averlon