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Job Details

- Job Title: Senior Account Executive (Inside Sales)

- Industry: SAAS

- Function: Sales/Business Development

- Experience Required: 5-8 years

- Employment Type: Full Time

- Job Location: Pune

- CTC Range: Best in Industry

Preferred Skills: Excellent Communication Skills, SaaS Sales, lead generation, End to End Sales

Criteria:

6+ years of overall experience with 4 and more years in SaaS sales (mandatory)

Proven experience in inside sales / outbound sales, preferably in APAC markets.

Strong track record of owning end-to-end sales cycle (prospecting u2192 demo u2192 negotiation u2192 closure).

Strong experience in pipeline generation, opportunity management, and accurate forecasting.

Experience delivering product demos and articulating technical features & business value. 

Job Description

What will you create and do?

We are looking for a smart, well-spoken Account Executive with experience in the APAC markets to assist our company in expanding our customer base. The Account Executive’s responsibilities include promoting and selling company products by demonstrating the advanced technical functions of the product as well as its uses and benefits, understanding customer requirements & documenting the same, creating opportunities, submit proposals, negotiate & close deals. To be a successful Account Executive, you must have excellent communication, interpersonal, customer and closing skills. You should also demonstrate the ability to meet deadlines and have strong analytical skills.

Experience Range: Overall 6+ years, 4+ years in SaaS sales

Education Qualification: Graduation

What will qualify you for this role?

Essential:

● Planning and Organization – The ability to establish a process for activities that lead to the implementation of systems, procedures or outcomes

● Results Orientation – The ability to identify actions necessary to complete tasks and obtain results

● Goal Achievement – The overall ability to set, pursue, and attain achievable goals, regardless of obstacles or circumstances

● Flexibility – The ability to readily modify, respond to, and integrate change with minimal personal resistance

● Data Analysis – The ability to read and analyze data

● Customer Focus – Commitment to customer satisfaction.

Desired Skills:

● Interpersonal Skills

● Personal Accountability

● Diplomacy & Tact

● Self-Management

Key Responsibilities:

● Identify and develop new business through networking and prospecting techniques.

● Prepare and deliver customer presentations, including high-level solution overviews and/or demos.

● Understand customers’ business needs and challenges and position the relevant solutions that address those needs.

● Persuade potential buyers that a product or service best satisfies their needs in terms of quality, price, and service delivery while managing customer objections.

● Develop pipeline by using the company’s sales methodology and processes.

● Manage sales opportunities throughout the sales cycle.

● Strong outbound sales experience

● Ensure accurate and timely forecasting and reporting for management visibility.

● Strong knowledge of scientific and technical products.

● Excellent interpersonal skills.

● Create sales literature to promote company solutions, products, and services.

● Demonstrate the technical features and benefits of our products.

● Advise customers on technology upgrades and related products.

● Compose tender documents and customer proposals.

● Generate purchase orders and sales receipts.

● Maintain strong customer relations.

● Attend product training courses and seminars.

● Meet sales targets.

What we want to accomplish and why we need you?

Jio Haptik is an AI leader having pioneered AI-powered innovation since 2013. Reliance Jio Digital Services acquired Haptik in April 2019. Haptik currently leads India’s AI market having become the first to process 15 billion+ two-way conversations across 10+ channels and in 135 languages. Haptik is also a Category Leader across platforms including Gartner, G2, Opus Research & more. Recently Haptik won the award for “Tech Startup of the Year” in the AI category at Entrepreneur India Awards 2023, and gold medal for “Best Chat & Conversational Bot” at Martequity Awards 2023. Haptik has a headcount of 200+ employees with offices in Mumbai, Delhi, and Bangalore.

What will you do everyday?

As a backend engineer you will be responsible for building the Haptik platform which is used by people across the globe. You will be responsible for developing, architecting and scaling the systems that support all the functions of the Haptik platform. While you know how to work hard, you also know how to have fun at work and make friends with your colleagues. 

Ok, you're sold, but what are we looking for in the perfect candidate?

Develop and maintain expertise in backend systems and API development, ensuring seamless integrations and scalable solutions, including:

• Strong expertise in backend systems, including design principles and adherence to good coding practices.
• Proven ability to enhance or develop complex tools at scale with a thorough understanding of system architecture.
• Capability to work cross-functionally with all teams, ensuring seamless implementation of APIs and solutioning for various tools.
• Skilled in high-level task estimation, scoping, and breaking down complex projects into actionable tasks.
• Proficiency in modeling and optimizing database architecture for enhanced performance and scalability.
• Experience collaborating with product teams to build innovative Proof of Concepts (POCs).
• Ability to respond to data requests and generate reports to support data-driven decision-making.
• Active participation in code reviews, automated testing, and quality assurance processes.
• Experience working in a scrum-based agile development environment.
• Commitment to staying updated with technology standards, emerging trends, and software development best practices.
• Strong verbal and written communication skills to facilitate collaboration and clarity.

Requirements*:

• A minimum of 5 years of experience in developing scalable products and applications.
• Must Have Bachelor's degree in Computer Engineering or related field.
• Proficiency in Python and expertise in at least one backend framework, with a preference for Django.
• Hands-on experience designing normalized database schemas for large-scale applications using technologies such as MySQL, MongoDB, or Elasticsearch.
• Practical knowledge of in-memory data stores like Redis or Memcached.
• Familiarity with working in agile environments and exposure to tools like Jira is highly desirable.
• Proficiency in using version control systems like Git.
• Strong communication skills and the ability to collaborate effectively in team settings.
• Self-motivated with a strong sense of ownership and commitment to delivering results.
• Additional knowledge of RabbitMQ, AWS/Azure services, Docker, MQTT, Lambda functions, Cron jobs, Kibana, and Logstash is an added advantage.
• Knowledge of web servers like Nginx/Apache is considered a valuable asset.
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* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume. 

Tell me more about Haptik

• On a roll: Announced major strategic partnership with Jio. 
• Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 
• Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 
• Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 
• Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 
• Impact: A fun and exciting start-up culture that empowers its people to make a huge impact. 

Working hard for things that we don't care about is stress, but working hard for something we love is called passion! At Haptik we passionately solve problems in order to be able to move faster and don't shy away from breaking things! 

Our business analysts are the drivers behind our continued growth and success. With our commitment to innovation, it’s our business analysts who seek out, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization into the future. From researching progressive systems solutions to evaluating their impact, our ideal candidate is a detailed planner, expert communicator, and top-notch analyst. They should be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.

Objectives of this Role

• Drive identification of requirements across business units and identify substandard systems processes through evaluation of real-time data
• Serve as thought leader for technical business processes, developing forward-thinking systems prototypes that promote increased efficiency and productivity on multiple levels
• Create and implement precise management plans for every project, with attention to transparent communication at all levels
• Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
• Determine and develop user requirements for systems in production, to ensure maximum usability  

Daily and Monthly Responsibilities

• Partner with other stakeholder teams across business units (i.e., sales, finance, security, compliance) to develop necessary analysis and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
• Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
• Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
• Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
• Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Skills and Qualifications

• Bachelor’s or Master’s degree in IT or Computer Science
• 5+ years of proven experience in an analytics and systems development capacity
• High proficiency with SQL language and database management
• Proven analytical abilities
• Practical experience generating process documentation and reports
• Excellent communicator with the ability to translate data into actionable insights

Preferred Qualifications

• Strong working knowledge of relevant Microsoft applications, including Visio
• Proven capabilities in project and user-testing management
• Proven development of innovative and impactful systems solutions
• Extensive experience with data visualization
• Highly proficient technical writing capabilities

Job Description

We're seeking a qualified sales associate to sell annual car and bike subscription products that our customers have grown to rely on.

The sales associate will utilize their skills to generate high-quality leads, build strong relationships with customers,

and close deals. The ideal candidate has skills and demonstrates the ability to showcase our offerings compellingly.

Requirement & Skills

Bachelor’s degree in Business, Marketing, or related field

Strong verbal and written communication

A drive to seek new business

Excellent telephone skills

Highly organized

Experience: 06 Months - 2 years

Job Location: Work from home

Selection process:- HR round & Manager round

Qualification: Graduation

Working days: 6 working days (Sundays off)

Shifts: 10:00am - 7:00pm

Mandatory language: English/Hindi

Laptop: candidates are to use their own laptops.

Additional Compensation: If applicable, this will be decided on the basis of your designation

Job Role : Engineering Manager

Responsibilities

• Lead and grow multiple engineering teams committed to building the innovative products
• Work effectively cross-functionally to drive change and influence product and process decisions.
• Help to shape thinking around designing scalable products and business processes/programs to support KlearNow rapid growth.
• Be both a deep technical leader and a thoughtful people manager.
• Champion engineering excellence, establishing business metrics, and drive continuous operational improvement.

Minimum Qualification

• BS/MS degree in Computer Science or related field.
• Overall 10+ years of Software engineering background.  
• 5+ years of management experience -Team Management: Lead a team of 6 – 8
• 3+ years of experience growing and managing multi-team organizations.
• 5+ years hands-on experience in core programming languages such as, Java, Python, go, SQL

Preferred Qualification

• Proven track record of creating and managing high performing teams.
• Experience with logistics domain
• Interest in people and organizations.
• Demonstrate creative problem solving and analytical skills.

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

About Company

KlearNow is pioneering “Logistics as a Service” (LaaS) by creating the industry’s first fully cloud-based digital network that can be used across the entire array of supply chain participants to simplify the transit of goods worldwide.

• KlearNow transforms outdated B2B logistics processes—simplifying lives.
• KlearNow turns daunting logistics paperwork into powerful information to move more goods through customs and drayage with just a few clicks.
• Its smart Logistics as a Service (LaaS) AI-powered platform eliminates wasted time and money, reduces costs, and enhances customer experiences by enabling new levels of visibility, productivity, and collaboration.

We are headquartered in the heart of Silicon Valley, Santa Clara, California with locations in India, Canada, UK. This year we will be expanding to multiple countries.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

As KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.