Social Media Marketer

Role Summary:

We are seeking experienced Application Support Engineers to join our client-facing support team. The ideal candidate will

be the first point of contact for client issues, ensuring timely resolution, clear communication, and high customer satisfaction

in a fast-paced trading environment.

Key Responsibilities:

• Act as the primary contact for clients reporting issues related to trading applications and platforms.

• Log, track, and monitor issues using internal tools and ensure resolution within defined TAT (Turnaround Time).

• Liaise with development, QA, infrastructure, and other internal teams to drive issue resolution.

• Provide clear and timely updates to clients and stakeholders regarding issue status and resolution.

• Maintain comprehensive logs of incidents, escalations, and fixes for future reference and audits.

• Offer appropriate and effective resolutions for client queries on functionality, performance, and usage.

• Communicate proactively with clients about upcoming product features, enhancements, or changes.

• Build and maintain strong relationships with clients through regular, value-added interactions.

• Collaborate in conducting UAT, release validations, and production deployment verifications.

• Assist in root cause analysis and post-incident reviews to prevent recurrences.

Required Skills & Qualifications:

• Bachelor's degree in Computer Science, IT, or related field.

• 2+ years in Application/Technical Support, preferably in the broking/trading domain.

• Sound understanding of capital markets – Equity, F&O, Currency, Commodities.

• Strong technical troubleshooting skills – Linux/Unix, SQL, log analysis.

• Familiarity with trading systems, RMS, OMS, APIs (REST/FIX), and order lifecycle.

• Excellent communication and interpersonal skills for effective client interaction.

• Ability to work under pressure during trading hours and manage multiple priorities.

• Customer-centric mindset with a focus on relationship building and problem-solving.

We are looking for an energetic and fun individual to join our team as a Digital Marketing Intern!

The successful intern will be able to learn different Digital Marketing solutions such as Search Engine Marketing, Google Ads, Facebook Ads, Social Media Marketing, Content Creation, SEO and more.

Job Title: Digital Marketing Internship

Job Type: Full Time

Education: Bachelor's (Preferred)

Stipend: ₹ 4000 - ₹ 6000 per month

Duration: 3 Months

Location: Yashoda Nagar Kanpur

We are a technology company operating in the media space. We are the pioneers of robot journalism in India. We use the mix of AI-generated and human-edited content, across media formats, be it audio, video or text.

Our key products include India’s first explanatory journalism portal (NewsBytes), a content platform for developers (DevBytes), and a SaaS platform for content creators (YANTRA).

Our B2C media products are consumed by more than 50 million users in a month, while our AI-driven B2B content engine helps companies create text-based content at scale.

The company was started by IIT, IIM Ahmedabad alumni and Cornell University. It has raised institutional financing from well-renowned media-tech VC and a Germany-based media conglomerate.

We are hiring a talented DevOps Engineer with 3+ years of experience to join our team. If you're excited to be part of a winning team, we are a great place to grow your career.

Responsibilities

●       Handle and optimise cloud (servers and CDN)

●       Build monitoring tools for the infrastructure

●       Perform a granular level of analysis and optimise usage

●       Help migrate from a single cloud environment to multi-cloud strategy

●       Monitor threats and explore building a protection layer

●       Develop scripts to automate certain aspects of the deployment process

Requirements and Skills

●       0-2 years of experience as a DevOps Engineer

●       Proficient with AWS and GCP

●       A certification from relevant cloud companies

●       Knowledge of PHP will be an advantage

●       Working knowledge of databases and SQL

A.    Key Activities (Critical activities of the job)

1. Obtain all the necessary approvals / NOCs from respective departments of Municipal Corporation, METRO, regulatory authorities etc.
2. Ensure all requisite No Objection Certificates (NOCs) are in place for necessary approvals within defined timelines.
3. Submit all relevant documents and follow up with the various government / regulatory departments of the stage of approval.
4. Establish, maintain and enhance working relationships across levels within the concerned government agencies / department.
5. Work closely with the Management, Legal and Sales teams to enable closures of the transaction through a structural, legal, and commercial due diligence process.
6. Collaborate with engineers, architects, 3D rendering companies etc. to determine the specifications of the project and implement accordingly.
7. Work towards any internal premise modifications and execute the same. 

• Producing concepts for layouts and developing these concepts based on feedback given
• Executing visual design stages from concept to final hand-off to engineers
• Finishing designs to a highly detailed, professional-level (p.s. keeping the design system guidelines intact)
• Creating wireframes when required (complete with annotation) for developers to implement
• Working with developers to communicate specs, ensuring correct implementation and working through any problems encountered
• Designing web, mobile and tablet friendly applications

Desired Candidate Profile

• 3-5yrs of experience and proven track record
• Strong portfolio to be presented and defended during the interview
• Experience using tools such as Photoshop, Sketch, Illustrator, InVision, Figma
• A proactive mindset with ability to communicate designs and new ideas in a logical and pragmatic manner
• A good listener and facilitator who knows how to facilitate constructive design discussions
• Open mind for criticism and harsh feedback as and when required
• Understanding of basic front-end languages like HTML5, CSS3 will be a plus (not a requirement)
• Experience working in agile teams, with developers and Product Managers    

We are looking for a Business Development Executive. With good sales experience.

Roles & Responsibilities:-
1. Responsible for making outbound calls and understanding the needs of the market.
2. Build a strong relationship / trust with our users.
3. Understand the customer requirements and suggesting the right product to the customers.
4. Sell membership over the phone and achieve the targeted sales numbers & value, set quality parameters.
5. Understand the customer requirements, encourage them to upgrade our plans.
6. Address all the issues / grievances of the customer and provide the right solution.
7. Capture the insights from customer interactions and share it with the internal team.
8. Strictly adhere to the process requirements.

Required Candidate profile:-

1. Language skills - English / Hindi.
2. Product Knowledge.
3. Minimum of 6 Months - 2 years' experience in Tele sales / Tele calling / Telemarketing / Collections / Retention / Domestic BPO.
4. Great interpersonal and communication skills.
5. High levels of integrity, autonomy, and self-motivation
6. Basic computer skills - MS Excel, Word.

• Candidate: Female preferable. Hindi and English language Mandatory

We are a startup in recruitment domain. We are looking for an experienced and creative UI/UX Designer to join our team and be a part of our journey.

Job responsibilities

• Translate concepts into wireframes and mockups that lead to intuitive user experiences for a wide range of interfaces and devices
• Creating PSD or Mock-ups for Website and mobile app
• Ability to present designs and sellable solutions to various stakeholders of B2C, B2B, back office, mid office operations & configuration systems etc.
• Identify design problems and devise elegant solutions.
• Take a user-centered design approach and rapidly test and iterate your designs.
• Collaborate with other team members and stakeholders.

Job requirements

• 5-10 years relevant work experience
• Immediate joiner
• share our enthusiasm of working in a startup
• Expertise in UX software such as InVision, Balsamiq, and the like
• Excellent analytical and problem solving skills, Photoshop, Sketch illustrators or whatever putting them into perfect designs
• Exrience in HTML5, CSS3, and JavaScript skills is added advantage
• Up-to-date with the latest UI/UX trends, techniques, and technologies
• Be passionate about all things UX and other areas of design and innovation. Research and showcase knowledge in the industry's latest trends and technologies.
• preference to experience in recruitment domain
• Strong time management and work ethics
• Should adhere to delivery schedules