
● Take ownership of all social media (Facebook, Twitter, LinkedIn, Instagram, Youtube) channels of Wealthy.
● Grow audience and engagement by delivering quality content across all social media channels.
● Independently generate new content ideas, plan and execute monthly social calendars, working together with various internal departments.
● Own Community Management across channels, including responding to questions & engaging in conversation.
● Collaborating with other teams, like marketing, sales, and customer service to ensure brand consistency
● Communicating with followers, responding to queries in a timely manner, and monitoring customer reviews
● Overseeing social media accounts’ design (e.g. Facebook timeline cover, profile pictures, etc)
● Establish KPIs for measuring content performance and report on a weekly and monthly basis.
● Own all social media KPIs across all channels and work towards improving them every day.
Requirements:
You should be a data-driven graduate with 1-3 years of experience who has hands-on experience in -
1) Minimum 2 years of managing different social media accounts.
2) Worked with social media management tools.
3) Strong analytical skills, Extremely KPI-focused, result-oriented mindset.
4) Ability to prioritize and multi-task in a fast-paced startup environment.
5) Strong understanding of social media best practices & trends.
6) Strong working knowledge of MS Excel.
7) Can work in a Team and Individually.
8) Excellent verbal and written communication skills (English and Hindi)
9) Knowledge of Personal finance will be a big plus

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Location: Pune (WFH)
Shifts: Night (6:30 PM – 3:30 AM) / Early Morning (4 AM – 1 PM)
About StarApps Studio
StarApps Studio is a product-driven SaaS company building Shopify apps that power thousands of online stores. We’ve developed 6 highly-rated Shopify apps (averaging 4.9★) used by 30,000+ Shopify merchants worldwide, including over 1,000 Shopify Plus stores. In just a few years, our bootstrapped team grew from $5.5M to $10M in Annual Recurring Revenue (ARR) by obsessing over quality and merchant success. We’re a tight-knit, 20-person team based in Baner, Pune, on a mission to help e-commerce brands create world-class shopping experiences.
About the Role
As a Customer Success Specialist, you’ll be the voice and support behind our mission to simplify e-commerce success. Your role is pivotal in building relationships, ensuring customer satisfaction, and driving engagement. This is primarily a chat process role.
Key Responsibilities
- Engage with Clients: Provide exceptional support over chat and email with clear, positive, and trustworthy communication. Occasionally handle calls if required.
- Build Relationships: Create meaningful connections, ensuring every merchant interaction is memorable.
- Master Products: Develop expertise in our products to offer confident and effective guidance.
- Drive Value: Identify opportunities to enhance customer experiences and boost sales.
- Solve Problems: Proactively resolve issues, building trust and satisfaction.
- Advocate for Feedback: Share customer insights with internal teams to fuel continuous improvement.
What We’re Looking For
- Technical Troubleshooter: A logical mindset with strong debugging skills and hands-on HTML/CSS experience. (Mandatory)
- Charismatic Communicator: A confident, engaging personality with excellent verbal and written communication skills.
- Customer-Focused Experience: Proven success in customer-facing roles, preferably in B2B SaaS or e-commerce.
- Strategic Thinker: Ability to anticipate customer needs and create value-driven interactions.
- Quick Learner: A strong desire to learn about our products and the e-commerce landscape.
Why Join Us
- Competitive Pay: Reflective of your contributions and impact.
- Supportive Leadership: Work with innovative leaders who encourage growth.
- Career Development: Opportunities for learning and professional advancement.
- Recognition: A culture that celebrates hard work and creativity.
- Inspiring Environment: Be part of a team driving innovation in e-commerce.
What to Expect in the Hiring Process
- Written Assignment: Showcase your support and technical skills, and your approach to customer success.
- Call with CS Head: Gain insights into our vision and discuss how you can contribute.
- Final Culture Fit & Salary Negotiation Round with the Founder.
JD for Sales and Marketing:
Build and maintain strong relationships with architects, consultants, contractors, and developers.
Prepare and deliver technical presentations
Conduct market research to identify trends, competitor activities, and emerging technologies.
Represent the company at trade shows, exhibitions, and industry networking events.
🛠️ Skills & Competencies
Strong knowledge of facade systems, materials (glass, aluminum, stone, composites), and Building material.
Excellent communication, presentation skills.
MBA in marketing/BBA
For Fresher training will be given .
JOB PROFILE: - SOFTWARE ENGINEER TRAINEE
Experience with Web fundamentals like HTML5, JavaScript, CSS3, and JSP, etc.
Good understanding of Object-Oriented JavaScript (OOJS), ES6,
Hands-on exp in Web app development using modern client-side MVC frameworksusing ReactJS
Thorough understanding of ReactJs and its core principles
Experience with common front-end development tools such as Babel, Webpack, NPM,etc.
Experience developing custom reusable components in ReactJS
Proficient understanding of unit testing using JavaScript test frameworks like JEST
Experience integrating REST APIs
Ability to understand business requirements and translate them into technical requirements
Roles and Responsibilities:
- Build scalable and loosely coupled services to extend our platform
- Build bulletproof API integrations with third-party APIs for various use cases
- Evolve our Infrastructure and add a few more nines to our overall availability
- Have full autonomy and own your code, and decide on the technologies and tools to deliver as well operate large-scale applications on AWS
- Give back to the open-source community through contributions on code and blog posts
- This is a startup so everything can change as we experiment with more product improvements
Some specific Requirements:
- Atleast 2+ years of Development Experience
- You have prior experience developing and working on consumer-facing web/app products
- Hands-on experience in JavaScript. Exceptions can be made if you’re really good at any other language with experience in building web/app-based tech products
- Expertise in Node.JS and Experience in at least one of the following frameworks - Express.js, Koa.js, Socket.io (http://socket.io/)
- Good knowledge of async programming using Callbacks, Promises, and Async/Await
- Hands-on experience with Frontend codebases using HTML, CSS, and AJAX
- Working knowledge of MongoDB, Redis, MySQL
- Good understanding of Data Structures, Algorithms, and Operating Systems
- You've worked with AWS services in the past and have experience with EC2, ELB, AutoScaling, CloudFront, S3
- Experience with Frontend Stack would be added advantage (HTML, CSS)
- You might not have experience with all the tools that we use but you can learn those given the guidance and resources
- Experience in Vue.js would be plus
Desired Candidate Profile
- A team focus with strong collaboration and communication skills
- Exceptional ability to quickly grasp high-level business goals, derive requirements, and translate them into effective technical solutions
- Exceptional object-oriented thinking, design and programming skills (Java 8 or 11)
- Expertise with the following technologies : Data Structures, Design Patterns ,Code Versioning Tools(Github/bitbucket/..), XML, JSON, Spring Batch Restful, Spring Cloud, Grafana(Knowledge/Experience), Kafka, Spring Boot, Microservices, DB/NoSQL, Docker, Kubernetes, AWS/GCP, Architecture design (Patterns) Agile, JIRA.
- Penchant toward self-motivation and continuous improvement; these words should describe you: dedicated, energetic, curious, conscientious, and flexible.
Responsibilities:
- Writing clean, high-quality, high-performance, maintainable code
- Develop and support software including applications, database integration, interfaces, and new functionality enhancements
- Responsible for the product development and maintenance
- Analyze and resolve performance bottlenecks
Requirements:
- A self-motivated, multi-tasker, and demonstrated team-player.
- 3+ Years of experience in Web Application Development
- Should excel in working with large-scale applications and frameworks
- Expert in Programming using Angular 8/10/11, Web API
- Should have knowledge in Relational and Non-Relational databases (NO SQL).
- Strong knowledge of SDLC methodologies – Agile/Scrum
- Very good development skills in front end technologies/javascript libraries like angular etc.
- Good understanding of Object-Oriented Programming, Design Concepts & Unit Testing
- Good understanding of Web Security Concepts











