Key Responsibilities:
- Develop engagement strategies and content calendar for official online communities/groups on platforms like instagram, facebook, twitter & more
- Drive partnerships & collaboration with relevant online communities, superusers & social media influencers
- Work with product, creative, content & brand partnerships teams to develop member messaging for new campaigns, features, and product launches
- Create social engagement playbook/guidelines for community moderators
- Track & report trending topics and sentiment & feedback among the member community across all channels (social media, reviews, support, etc.)
Qualifications:
- Graduate with at least 5 years experience in social media & community management
- Active and engaged participant in social media
- Strong verbal, written and presentation skills to communicate effectively
- Strong interpersonal skills and ability to build relationships with cross functional stakeholders
- Highly organized, detail-oriented and able to manage/execute multiple ongoing projects
- Ability to identify and track relevant community KPIs
Shubham Vishwakarma
Full Stack Developer - Averlon
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· Update and keep employee record in check
· Conducting recruitment and interview process
· Responsible for analyzing training needs,
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· Tracking Employee Performance
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About Us
We are an AI-Powered CX Cloud that enables enterprises to transform customer experience and boost revenue with our APIs by automating and analysing customer interactions at scale. We assist across multiple voice and non-voice channels in 30+ languages whilst coaching and training agents with minimal costs.
Problem we are solving
In comparison to worldwide norms, customer support in traditional contact centers is quite appalling, due to high number of queries, insufficient capacity of agents and inane customer support systems, businesses struggle with a multi-fold rise in customer discontent and bounce rate, resulting in connectivity failure points between them and customers. To address this issue, IITian couple Manish and Rashi Gupta founded Rezo's AI-Powered CX Cloud for Enterprises 2018 to help businesses avoid customer churn and boost revenue without incurring financial costs by providing 24x7 real-time responses to customer inquiries with minimal human interaction.
Responsibilities:
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
- Ensure the timely and successful delivery of our solutions according to customer needs and objectives
- Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Requirements and skills
- Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
- Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
- Solid experience with CRM software and MS Office (particularly MS Excel)
- Experience delivering client-focused solutions to customer needs
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
- Excellent listening, negotiation and presentation abilities
- Strong verbal and written communication skills
- BA/BS degree in Business Administration, Sales or relevant field
Life at Rezo.AI
- We take transparency very seriously. Along with a full view of team goals, get a top-level view across the board with our regular town hall meetings.
- A highly inclusive work culture that promotes a relaxed, creative, and productive environment.
- Practice autonomy, open communication, growth opportunities, while maintaining a perfect work-life balance.
- Go on company-sponsored offsites, and blow off steam with your work buddies.
Perks & Benefits
Learning is a way of life. Unlock your full potential backed with cutting-edge tools and mentor-ship
Get the best in class medical insurance, programs for taking care of your mental health, and a Contemporary Leave Policy (beyond sick leaves)
Why Us?
We are a fast-paced start-up with some of the best talents from diverse backgrounds. Working together to solve customer services problems. We believe a diverse workforce is a powerful multiplier of innovation and growth, which is key to providing our clients with the best possible service and our employees with the best possible career. Diversity makes us smarter, more competitive, and more innovative.
Explore more here
http://www.rezo.ai/" target="_blank">www.rezo.ai
Responsibilities
- Identify and Source candidates with matching skills and experience as specified in the requirements
- Interview and qualify shortlisted candidates to confirm suitability (technical, administrative and personal), attitude, honesty and reliability
- Confirm that the chosen candidates are willing to be deputed to work at our clients’ premises
- Build confidence and trust in the candidates that they are our team and full-time employees
- Follow-up with candidates by sharing with and obtaining from the candidates all information promptly and periodically throughout the recruitment process
Location: Chennai
Experience: 3+ years
Domain: Domestic Staffing Industry
Skills: Recruitment of IT and other engineers for Telecom Industry
Geographical Coverage: Pan India
Work Hours: 6 Days Week except Second Saturday
Location - Navi Mumbai
Designation - Staffing Manager
Experience - 7+ yrs
Immediate joiners will be preferred
Quality Assurance Engineer GormalOne LLP. Mumbai IN
Job Description
GormalOne is a social impact Agri tech enterprise focused on farmer-centric projects. Our vision is to make farming highly profitable for the smallest farmer, thereby ensuring India's “Nutrition security”. The use of advanced technology drives our mission. Our technology will be highly user-friendly, for the majority of digitally naive farmers. We are looking for people keen to use their skills to transform farmers' lives. You will join a highly energized and competent team working on advanced global technologies such as OCR, facial recognition, and AI-led disease prediction amongst others.
We are looking for a QA Engineer to assess software quality through manual and automated testing. You will be responsible for finding and reporting bugs and glitches. This QA Engineer will work with our team of talented engineers to design and build the next generation of our mobile applications. Android programming works closely with other app development and technical teams. If you are also competent in executing test cases and are passionate about quality, we’d like to meet you.
Location: Bengaluru
Responsibilities
- Review and analyze system specifications.
- Collaborate with QA Lead to implement effective strategies and test plans.
- Work with cross-functional teams to ensure quality throughout the software development lifecycle
- Contribute to the design and architecture of high-quality, complex systems and software environments focusing on mobile development, automation, and quality aspects.
- Measure level of effort during sprint planning, work with the product team to commit to team delivery of sprint deliverables, validate acceptance criteria, and help define acceptance criteria with the product.
- Write test cases, manage test suites, create and execute a test plan, update test cases on requirement updates, regression testing, exploratory testing, and work for the general performance, security, and maintainability of the mobile (iOS & Android) and web app.
- Perform API level testing.
- Create and execute Automation scripts
- Take ownership of software defects from discovery through to closure.
- Analyze test logs; create test reports, coordinate with stakeholders
- Follow the Scrum process, participate in Scrum ceremonies and follow the incremental delivery model.
Preferred Requirements
.-
- Experience of 2-5 years in App testing
- Experience with IDE like XCode and Android Studio.
- Experience with Selenium WebDriver is preferred.
- Familiarity with JIRA, GIT, SQL, and databases.
- Familiarity with both Linux and Windows environments.
- Understanding security fundamentals (e.g., authentication, cryptography) is desirable.
- Knowledge of BDD framework or cucumber framework.
- Knowledge of API Testing tools such as SoapUI, and Postman.
Kindly note: Salary shall be commensurate with qualifications and experience
Javascript
Angular (2+)
HTML/CSS- Developing application codes and unit tests in Angular, Java Technologies, and Rest Web Services.
- Bridging the gap between graphic design and technical implementation
- Building reusable code and libraries for future use
- Optimize application for maximum speed and scalability
- Collaborate with back-end developers for coding, building RESTful APIs and troubleshooting
- Ensure high-quality graphic standards and brand consistency
- Experience in CSS, HTML, Angular and writing cross-browser compatible code
- Basic understanding of client-side scripting and JavaScript frameworks, including jQuery
- Experience working with code versioning tools, such as Git, Mercurial or SVN
- Familiarity with browser testing and debugging
- Good understanding of SEO principles and best practices
- Ability to work independently with minimal supervision and comfortable working in a fast-paced environment
React.js
NodeJS (Node.js)HTML/CSS- Meeting with the development team to discuss user interface ideas and applications.
- Reviewing application requirements and interface designs.
- Identifying web-based user interactions.
- Designing developing and implementing highly-responsive user interface components using React concepts.
- Writing application interface codes using JavaScript following React.js workflows.
- Troubleshooting interface software and debugging application codes.
- Developing and implementing front-end architecture to support user interface concepts.
- Monitoring and improving front-end performance.
- Documenting application changes and developing updates.
Technical Skills:
- 7-9 years Mandatory experience of React.js
- Strong proficiency in JavaScript, jQuery including DOM manipulation and the JavaScript object model
- Mandatory prior experience with popular React.js workflows (Redux)
- Mandatory experience in responsive web designing.
- Mandatory experience in SCSS, CSS
- Mandatory experience with current specifications of ECMAScript
- Mandatory experience with Express Node.js
- Mandatory experience with RESTful APIs
- Mandatory experience with HTML, SaaS
- GIT experience
- Knowledge of modern authorization mechanisms, such as JSON Web Token
- Familiarity with modern front-end build pipelines and tools
- Experience with common front-end development tools such as Babel, Webpack, NPM, etc.
- Experience with user interface design.
- Knowledge of performance testing frameworks including Mocha and Jest.
- Experience with browser-based debugging and performance testing software.
- Ability to understand business requirements and translate them into technical requirements
- Familiarity with code versioning tools such as Git, SVN, and Mercurial
- Familiarity with Database such as SQL
Qualifications:
- B.E/ B.Tech/ M.C.A in Computer Science, Electronics and Communication Engineering, Electronics and Electrical Engineering.
- Minimum 60% in Graduation and Post-Graduation.
- Good verbal and written communication skills
We are looking for an experienced and talented UI designer to design and shape unique, user-centric products and experiences. The ideal candidate will have experience working in agile teams, with developers, UX designers and copywriters. You will be able to make deliberate design decisions and to translate any given user-experience journey into a smooth and intuitive interaction.
Responsibilities
Be a great team player, experienced in working with agile teams. Ability to collaborate closely with developers, copywriters and UX designers.
Create, improve and use wireframes, prototypes, style guides, user flows, and effectively communicate your interaction ideas using any of these methods.
Present and defend your design decisions. All your design decisions should be based on the overall design roadmap as well as your own design thinking and fundamental principles (i.e. color theory, visual weight, etc.)
Continually keep yourself and your design team updated with the latest changes in your industry’s standards.
Able to create videos / 3D animations with after pro effects
Three or more years of experience and proven track record.
Strong portfolio to be presented and defended during interview.
Hands-on experience creating wireframes, prototypes, storyboards, user flows, etc.
Experience using tools such as Photoshop, Sketch, Illustrator, InVision, UXPin, Quartz.
Understanding of basic front-end languages: HTML5, CSS3 Javascript.
Creative ideas with problem solving mindset.
Experience working in an agile/scrum development process.
Be open to receiving objective criticism and improving upon it.
Need to use behavioral science, Gamification, virality, human-centered design methodologies and entertainment-based techniques to motivate people to take action.
◆ BEHAVIOR DESIGN – applying behavior science and psychology to program and digital/app design, UX, message framing, gamification and behavioral economics-based "nudges" that influence behaviors
◆ PERSUASIVE COMMUNICATIONS – devising copy that leads to action for marketing materials, brand names, websites, apps, video scripts and more
◆ TRANSMEDIA STORYTELLING – working across media with a research-proven approach to craft stories, comics and educational games about your issue that lead to behavior change
◆ STRATEGY DEVELOPMENT – clarifying goals and objectives, segmenting the audience and their needs, specifying the marketing mix, crafting program design, branding and messaging
◆ FORMATIVE RESEARCH – understanding your priority audiences and the competitive environment in which the program will be carried out, through methods like surveys, interviews, focus groups, social media analysis and ethnography
◆ EVALUATION – designing an evaluation plan, setting up metrics and tracking mechanisms, conducting research, and providing results and recommendations in action-focused reports
Python
Java
Machine Learning (ML)
Data Science
ScalaShould have minimum 0 - 12 months of experience in telesales
Regards,
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon