Qualifications: Any graduate/master
Experience: Min 1 yr of experience in managing any of the online community/ FB, Whatsapp, Discord, Brand Communities or communities on similar platforms.
CTC: 4.2L - 6.5L per annum
About Role: We at Pushstart enable a network of 30+ niche communities with 25K+ professionals. The community’s MAU is 75%+ and your role as a community manager is to create engagement within the community, manage end to end operations of the community and develop strategies for community growth.
Job Responsibilities:
- Community Strategy Development: Set, plan, and implement community impact and value strategies to align with community goals
- Social Media Management: Set, plan, and implement social media and communication campaigns and strategies
- Content Management: Provide engaging text, image, and video content for all community channels
- Building Relationships: Build and maintain relationships with community members, industry professionals, and founders.
- Community Satisfaction: Monitor, track, and report community Feedback
- Community Analytics: Monitor, track and drive community NSM and KPIs to align with community health goals.
- Event Management: Brainstorming, planning, implementing and managing all aspects of events, handling post-event reports.
Required Skills:
- Proven work experience as a community manager or in a customer success role
- Experience in launching community initiatives (newsletters, online forums, marketing campaigns, etc.)
- Ability to identify and track relevant community metrics (e.g. repeat attendance at events)
- Excellent verbal & written communication skills
- Hands-on experience with social media management
Preferred Skills:
- 1-3 years of experience as an account manager.
- Previous experience in working with startups.
- Knowledge around business and startups.
- Basic understanding of Tech products and user experience.
About us:
https://pushstart.in/">Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the needs of 25,000+ entrepreneurs across India.
Pushstart runs a network of 30+ niche communities via which entrepreneurs discuss their professional problems, exchange trusted business contacts, and help each other to GROW their Business together.
In addition to the communities, Pushstart dedicatedly helps entrepreneurs in networking by helping them get warm B2B Introductions with top-funded startups and hire verified agencies and freelancers, on-demand.
About Pushstart
Pushstart is India’s most active and trusted community for Entrepreneurs to Seek professional support and Grow together
Pushstart started as a small FB group of entrepreneurs helping each other with their startup ideas 3 years back and has evolved into India’s most active and trusted community that caters to the business needs of entrepreneurs across India.
For entrepreneurs who seek growth in professional lives, Pushstart provides a safe space to seek instant help and build real professional relationships.
We are a family of 40+ niche communities where 22k+ entrepreneurs talk around their everyday problems, help each other out with introductions/referrals, and work together to GROW themselves.
In addition to the communities, Pushstart also offers premium services helping entrepreneurs in getting Introductions with the best brands and startups in India, and hiring trusted service providers
You can check more details regarding Pushstart here: https://pushstart.in/
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We are seeking a talkative, sensible, and skilled negotiator to join our team as an operations associate. The ideal candidate will possess excellent communication skills, a friendly and engaging personality, and the ability to negotiate with clients in a persuasive and professional manner.
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Contact potential customers by phone, or email.
Establish and maintain long-term relationships with customers
Negotiate with clients to achieve objectives
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Follow up with customers
Qualifications:
Graduate, team, and coordination project experience preferred
Excellent communication and negotiation skills, both verbal and written
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Good problem-solving skills and the ability to think on your feet
Familiarity with basic computer applications and sales software
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Prior sales or customer service experience is a plus
If you are a talkative and sensible individual with a talent for negotiation and a passion for delivering exceptional customer servicing, we encourage you to apply for this exciting opportunity.
Preferred candidates, usually spend a lot of time and are familiar with influencers on Instagram and YouTube.
Content Operations Specialist
Location: Work from home
Type: Primarily contract based
Nature of work: Full-time.
As a Content Operations Specialist at Pratilipi Hindi, you will closely work with our Content Operations lead and other language owners to ensure the delight of millions of readers via content curation. You will be the one who gets to decide which content list goes on our App and Website homepage. You will run writing competitions for thousands of authors. You will focus on the health and hygiene of your language by filtering content from the backend. You will get to decide which content goes into our social media.
In short - you will own a content funnel in Pratilipi Hindi. We are looking for extraordinarily creative and logical personalities to create great experiences for our authors and build great reading experiences for our readers.
What we are looking for in a person:
You must be passionate about stories and literature. Strong and commendable verbal and written communication skills in both Hindi and English are a MUST. You are hungry for growth and learning. You should be super organized, take ownership of each initiative, and have a curious mindset to learn new tools and techniques. Proficiency in Microsoft Office and G Suite is required, as is the ability to prioritize tasks and frequently multitask. You must have a deep love for Pratilipi, aspire to work with authors, and make a positive impact in the language literature world.
What you’ll be doing:
- You will be closely working with our Content Operations team and take end-to-end ownership of Writing competitions in your language. You will work on ideas around writing competitions, You will create and translate drafts, rules, and value systems around competitions. You will be in charge of competition results and rewards mechanisms.
- You will understand user funnels and take up focused initiatives to scale event participation and published content numbers.
- You will do regular content sanity checks based on necessary metrics and choose the best content for the Pratilipi Premium section.
- You will do awesome vibrant translations of articles whenever required, by fully understanding the content needs.
- You will choose which story goes in front of readers on our Facebook channel. You will select creatives to engage readers in each story.
- You will be an admin of our large social media page and group, where you will approve daily published content and establish communication and customer success.
- You will be working on the health and hygiene of the platform by removing pirated content, hate speech, and explicit content.
- You will read all event content and curate the highest quality event results based on necessary metrics and what is best suited for the Pratilipi community.
- You will reply to user queries over email and help them with any kind of issues related to Pratilipi events.
- You will be responsible for assisting in the day-to-day content needs of our product managers to run different experiments. Your content would go to millions of readers each day.
What we offer:
- Work opportunity in a high-growth start-up environment. Be a part of something big, exciting, and meaningful.
- Learn new skills, take on challenging tasks, grow as an individual, and grow within the organization.
- Career development in Content operations, Linguist, Content Management, Community operations, Content writing, or similar fields.
- Dynamic, creative, and collaborative work environment. Supportive leadership.
- Flexible work hours and better work-life balance
- Work from Anywhere
- Salary up to 20K per month.
Interview process:
- We won’t look for an experience.
- We would take interviews over a few phone calls and Zoom.
- Expect one or two assignments once you clear the first round of interviews.
We are looking for someone with a flair for communication to join our social media marketing team.
Responsibilities:
- Overseeing the company’s social media accounts management.
- Developing creative, engaging, innovative content for regularly scheduled posts, which would enlighten audiences and help in promoting brand-focused messages.
- Growing and expanding the company’s social media presence into new social media platforms, plus increases presence on existing platforms including Facebook, Linked In, Twitter, and Instagram.
- Developing social media plans, new content and engagement strategies, and day-to-day management of social media profiles.
- Cultivating leads and sales by online marketing.
- Generating posts for various social media platforms.
- Managing content (Including website) and SEO ( Search Engine Optimization) and generating inbound traffic.
- Monitoring the social media campaigns with tracking systems to gather visitor data and determine efficacy and areas for social media campaign improvement.
- Participating in interviews, hiring process as well as the learning and development process of the social media team members.
- Working closely with other departments to develop social media timelines that coinciding with new product releases, ad campaigns, or other brand messages.
- Researching and developing reports on competitor activity within social media spaces.
Required Skills
- Bachelor’s degree in a related field or equivalent work experience.
- Background in media, marketing, and/or communications.
- Superior written and verbal communication skills
- Strong grammar and spelling skills with attention to detail and accuracy.
- Ability to produce high-quality work within a short time frame.
- Agile and able to adapt in a fast-paced environment
- Sound understanding of social media and the amplification of digital content.
- The ability to multitask, meet deadlines and work efficiently within a small team environment.
- Polished interpersonal skills and ability to work with the team.
- Enthusiastic, positive and good at idea generation.
- Any photography/videography skills an asset
Profile: Social Media Executive
No. of Position : 1
Role Type: Permanent
Experience: Upto 4 years
Salary : 25-30k
Day shifts, 6 days working (No cabs)
Sunday Off.
· Candidate should have worked with a NGO
· Candidate should have handled the NGO website, Facebook, twitter pages of a NGO
· Should be able to design and plan the activities for NGO
· Should have Excellent writing skills ( English/Hindi )
· Candidate worked as a social worker with a but have good writing skills can be showcased
· Candidate worked as a content writer for a NGO can also be showcased.
· Immediate joiners will be preferred as it’s a urgent position
Job Summary
We are looking for a qualified Community Manager to join our team our Team.
The candidate should posses a creative drive and be able to articulate and document ideas to the design and marketing teams internally and externally. Organize and plan campaign, create trending topics and brand columns. He/She should have experience in working with a variety of social media and digital platforms and design tools with a solid understanding of good marketing principles.
Job Role & Responsibilities:
- Set, plan and implement social media and communication campaigns and strategies
- Provide engaging text, image and video content for all social media and professional accounts.
- Maintaining community active, find the core users and improve the interaction.
- Find the user's requirement, plan online or offline activities, stimulating user participation and improve the community influence.
- responsible for the maintaince of the Whatsapp group
- Respond to users in a timely manner.
- Monitor, track and report on feedback and online reviews.
- Organize and manage events to boost brand awareness.
- Coordinate with Marketing, PR and Communications teams.
- Liaise with Development and Marketing departments.
- Build relationships with users, industry professionals.
- Stay up-to-date with current social media trends.
Required Qualifications and Skills
- Mimimum 2+ years of experience of the community operation
- Experience planning and leading community initiatives
- Ability to identify and track relevant community KPIs
- Excellent verbal communication skills
- Must have successful cases
- Excellent interpersonal and presentations skills
- Perfect integrated operation (content operation/user operation/community operation) capabilities are preferred.
- Hands on experience with social media management
- Attention to detail, critical-thinker and problem-solver
- Bachelor/ Master’s degree in Marketing or relevant field
Job Type: Full-time
Job Location: Pune.
Community Management-
- Create a friendly environment to facilitate high member satisfaction
- Be thoughtful while interacting with members.
- Plan and launch community initiatives to create connections between members of different organizations. This might include targeted member introductions, recommending possible mentor matches, running networking events and managing communications within the space and through digital vehicles.
- Seek out information about the business and personal objectives of tenant organizations and their individual members.
- Foster a sense of inclusivity where fresh ideas are welcome
- Be knowledgeable about COWERKZ's membership contracts and guidelines.Explain these policies to members, as necessary.
- Oversee new member onboarding and member moves out of the space
Events Planning and Execution-
- Build a quarterly calendar of coworking events that engages all stakeholders:
- Current members: Educational (e.g., lunch and learns) and appreciation events (e.g., happy hours and themed parties)
- Future members: Lead generation and sales-related events
- Local community: Identify outside organizers and encourage them to use our event space. Depending on the exact nature, these events should also be used to build COWERKZ's CRM and digital community.
- Manage to the allotted budget
- Present our community professionally
- With your team, oversee the event itself, from catering to a smooth event check-in process to cleanup
Business Development-
- With the owners, be responsible for setting and achieving sales objectives, occupancy rates and pricing
- Conduct tours for prospective members
- Contact the local press and community leaders to generate interest in COWERKZ.
- Maintain a positive relationship with key vendors and our landlord
Facilities and Space Management-
- Manage all centre operations to the satisfaction of members
- Maximize up-time and availability of key facilities assets like the Wifi network, kitchen, printers/copiers
- Keep members aware of facilities issues that may impact them
- Utilize a variety of coworking software applications manage the space and membership
- Make recommendations to the owners about new features or perks that will entice members
- Submit maintenance tickets for repairs to the facility and key equipment
- Ensure cleaning is conducted to spec
Data accuracy-
- Ensuring member data is updated and is current in the cowork platform
- Ensuring lead data is updated in the CRM platform
- Ensuring Community Data is being updated in the events database
Experience and Requirements
- 2 years experience with increasing responsibility in either a sales or customer service role
- Experience in co -curricular activities a plus.
- Demonstrated project management skills
- Technically capable. Able to understand and work with the variety of hardware and software applications that our space depends on.
- Experience with written content generation in a business environment and basic graphic design skills are a plus
- Interest in working independently with only occasional interactions with the owners
- Fluent in English. Ability to speak additional language is a plus.
- A high level ethics, empathy and dependability
Qualifications
- Bachelor's degree or equivalent