Business Analyst

at Ameyo

DP
Posted by Pooja Kapoor
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Gurugram
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0.9 - 3 yrs
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₹3L - ₹5.5L / yr
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Full time
Skills
Business Analysis
Project Management
Flowchart
Project documentation

Roles & Responsibilities:

  • Coordinate project management activities, resources, equipment and information
  • Break projects into doable actions and set timeframes
  • Liaise with clients to identify and define requirements, scope and objectives
  • Make sure that clients’ needs are met as projects evolve
  • Act as the point of contact and communicate project status to all participants
  • Work with the Project Managers to eliminate blockers
  • Use tools to monitor working hours, plans and expenditures
  • Create and maintain comprehensive project documentation, plans and reports
  • Ensure standards and requirements are met through conducting quality assurance tests

 

Requirements :

  • An ability to prepare and interpret flowcharts, schedules and step-by-step action plans
  • Solid organizational skills, including multitasking and time-management
  • Strong client-facing and teamwork skills
  • Familiarity with risk management and quality assurance control
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About Ameyo

A Front-runner In Innovation and Leader in Customer Experience & Contact Center Solutions.

Since its inception, Ameyo has been a front-runner in innovation and has always had a futuristic outlook with an aim to simplify customer interactions and overcome business challenges. Over the years, our solution and services have been adopted by various enterprises and mid-sized organizations in the domain of contact center, collection, customer experience, case management among others. Our transgression into Chatbots and Artificial Intelligence (AI), the customer service channel of the future is an ode to our commitment to always stay ahead in the sphere of Customer Experience and Omni-channel Customer Solution

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Founded
2003
Type
Product
Size
500-1000 employees
Stage
Profitable
View full company details
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