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Client Account Manager
Client Account Manager

Client Account Manager at collegedekho · Bengaluru (Bangalore) · 2 - 8 years · ₹4L - ₹5.5L / yr · Posted 11 Jul 2024

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Client Account Manager

Pavithra A's profile picture
Posted by Pavithra A
2 - 8 yrs
₹4L - ₹5.5L / yr
Bengaluru (Bangalore)
Skills
Business Analysis
skill iconData Analytics
B2B Marketing

Job Description

Understanding the client's requirements and consequently strategizing effective lead generation campaigns accordingly

Being the post-sales SPOC for the client and ensuring optimal lead delivery

Overseeing a team of Telecallers and data entry analysts to ensure client delivery and satisfaction

Working closely with the sales and business development team and communicating campaign feasibility after doing effective due diligence of each proposed campaign

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Shubham Vishwakarma

Full Stack Developer - Averlon
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About collegedekho

Founded :
2015
Type
Size
Stage

About

Founded in 2015 with a vision to create a globally trusted student guidance ecosystem, CollegeDekho connects prospective students with colleges using its proprietary technology and AI-based chatbot. Its Common Application Form platform, which enables students to apply to multiple colleges with a single click, is India's largest of its kind. Since its inception, CollegeDekho has guided over 85 lakh students while successfully ensuring 1.3 lakh admissions, across all its platforms. CollegeDekho offers various information on more than 35,000 colleges and universities across the country. Along with its offerings for students, they also helps more than 1500 colleges with their student recruitment. CollegeDekho has raised over $53Mn from investors like Winter Capital, ETS Strategic Capital - the private equity investments arm of ETS (creator of the TOEFL® tests and GRE® General Test), Calega, Man Capital, Disrupt ADQ and QIC.
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Pavithra A

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Job description


Role Details

  • Role: Business Development Executive, Inside Sales
  • Role Category: Business Development / Pre-Sales
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  • Experience: 1 to 3 Years
  • CTC: 3 LPA 5 LPA
  • Employment Type: Full-Time, Permanent
  • Department: Sales & Business Development
  • Industry: IT Services & Consulting
  • Target Markets: USA, UK, Canada & Europe



About the Role


We are looking for a highly motivated and result-oriented Business Development Executive to join our Inside Sales team. The ideal candidate will be responsible for identifying and qualifying potential business opportunities, generating leads, conducting market research, and supporting the sales pipeline for our IT software services across international markets.

The candidate should have strong communication skills, a proactive approach to lead generation, and a basic understanding of AI tools and their application in sales and lead-generation activities.


Key Roles & Responsibilities


  • Identify and generate qualified B2B leads across the USA, UK, Canada, and European markets through online research, email outreach, professional networking, webinars, and other digital channels.
  • Conduct secondary market research to identify target companies, decision-makers, business opportunities, and relevant industry trends.
  • Build, maintain, and regularly update prospect databases with accurate company and contact information.
  • Perform email marketing and cold outreach to prospective clients and effectively communicate the company's IT software services.
  • Use AI-powered tools and platforms to support lead identification, prospect research, personalization, data enrichment, and outreach activities.
  • Demonstrate a basic understanding of how AI can improve the efficiency and effectiveness of lead generation and sales prospecting.
  • Qualify leads based on business requirements, potential fit, decision-making authority, and opportunity level.
  • Maintain accurate records of leads, communication history, follow-ups, and opportunities in the CRM system.
  • Conduct timely follow-ups with prospects and help move qualified leads through the sales pipeline.
  • Develop and maintain professional relationships with key contacts and decision-makers within prospective and existing customer organizations.
  • Identify opportunities for account expansion, cross-selling, and new business development.
  • Collaborate closely with the sales, marketing, and delivery teams to support business development initiatives.
  • Track lead-generation activities, conversion metrics, and follow-up status, and provide regular updates to management.
  • Stay updated on IT services, emerging technologies, industry trends, and competitive developments relevant to the target markets.
  • Consistently work toward achieving lead-generation and business development targets.


Desired Candidate Profile


  • Bachelor's or Master's degree in BBA, MBA, B.Tech, or a related discipline.
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  • Experience in B2B lead generation and international market prospecting is preferred.
  • Strong understanding of online research, prospect identification, email outreach, and networking.
  • Basic understanding of AI tools used for lead generation, prospect research, data enrichment, or sales outreach.
  • Excellent verbal and written communication skills with the ability to interact professionally with international prospects.
  • Strong analytical and research skills with excellent attention to detail.
  • Ability to manage multiple prospects, follow-ups, and priorities effectively.
  • Self-motivated, target-oriented, and passionate about achieving sales and business development goals.
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  • Strong follow-up skills and the ability to build and maintain professional relationships.
  • Candidates should demonstrate energy, persistence, adaptability, and a strong desire to build a career in IT sales and business development.



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Requirements & Skills:

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Location: Hyderabad

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Role Summary

We are looking for an experienced and results-driven Business Development Manager (BDM) to drive business growth by identifying new business opportunities, developing client relationships, generating leads, and converting prospects into long-term customers.

The ideal candidate should have strong experience in B2B sales, lead generation, client acquisition, account management, and business development, preferably within the IT/Software services industry.

Key Responsibilities

  • Identify and develop new business opportunities through various channels, including cold calling, email campaigns, LinkedIn, networking, referrals, and market research.
  • Generate and qualify leads and build a strong sales pipeline.
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  • Conduct client meetings, presentations, product/service demonstrations, and commercial discussions.
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Mandatory Skills

  • 3+ years of experience in Business Development / B2B Sales / IT Sales
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Good-to-Have Skills

  • Experience selling IT Services / Software Development / Cloud / Digital Transformation / Staffing Services
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  • Knowledge of RFP/RFI/RFQ processes
  • Experience with CRM platforms such as Salesforce, HubSpot, Zoho CRM, or Microsoft Dynamics
  • Existing client/business network
  • Experience in account expansion and cross-selling/up-selling

Education

Bachelor's degree in Business Administration, Marketing, Sales, Computer Science, Engineering, or a related field.

Key Performance Indicators (KPIs)

  • Number of qualified leads generated
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  • Achievement of monthly/quarterly sales targets
  • Average sales cycle

Preferred Candidate Profile

The ideal candidate should be a self-motivated, proactive, target-oriented Business Development professional who can independently identify opportunities, engage decision-makers, develop relationships, and convert prospects into business.

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To know more about CloudKeeper,

please visit - https://www.cloudkeeper.com/ To know more about TO THE NEW, please visit - https://www.tothenew.com/

Responsibilities:

● Generate qualified leads for various services of CloudKeeper with a target geography outside India.

● Develop relationships with new customers and nurture existing ones. ● Use Outbound Lead Generation tools such as calls and email Marketing to hunt for new business.

● Demonstrate an understanding of customers’ critical business issues and propose CloudKeeper’s solutions that help clients meet their business objectives.

Must Have:

● Must be willing to work in rotational shifts.

● Good verbal and written communication skills

● A hunter by nature who loves to look for new opportunities

● Enthusiastic, positive, and energetic

In addition to the compensation, the following benefits are provided by the company as per the prevailing policy:

● Gratuity

● Medical insurance

● Accidental insurance. Work Model: Work from Office (all 5 days). Location: Noida Sector 144 

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Shubham Vishwakarma

Full Stack Developer - Averlon
I had an amazing experience. It was a delight getting interviewed via Cutshort. The entire end to end process was amazing. I would like to mention Reshika, she was just amazing wrt guiding me through the process. Thank you team.
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