Client Account Manager

• Minimum 4+ years of experience building Java & React JS/Node JS applications, in a service-based architecture.
• Need hands on current experience on Java 8+, React JS/Node JS and above, Java script, Angular JS, JUnit, XML, Spring, Spring Boot, rest APIs, and SQL. 
• Hands on experience with version control, build integration and messaging technologies.
• Need to demonstrate in-depth understanding of OOO principles, design patterns and threading techniques.
• Strong web Services background required.
• Must be able to interact with all levels of personnel within the organization and be effective with both business and technical teams.
•  Ability to deal with ambiguity and define approaches to bring unfocused issues to resolution
• Excellent written and oral communication skills for managing interactions both within the team and without.
• Very strong attention to detail and organizational skills. Strong work ethic

What will I be doing? 👩💻👨💻

1. You will be owning features through inception, design feedback, implementation, and launch. This will include building test plans for new features and improvising on existing test plans for feature updates and customer feedback.
2. You will collaborate with Product Designers, Product Managers, Backend Engineers, Data Engineers, and Customer Support
3. You will identify areas for automation and writing automated tests to ensure repeatability, coverage, reliability, and catching regressions.

What do I need? 🤓

1. Strong quality sense and experience working closely with web/mobile development teams
2. Excellent communication skills and passion for tough technical problems
3. Attention to detail and voice of customer experience
4. Experience automating end to end UI tests for mobile and web apps
5. Experience in championing customer feedback post-launch and bringing it to the attention of relevant teams
6. Bachelor's degree in Computer Science, Engineering or a related field or equivalent training, fellowship, or work experience

Brownie points 🍰

1. Understanding of the importance of test plans and how to approach writing informative bug reports

Feel free to apply even if you feel unsure about whether you meet every single requirement in this posting. As long as you're a quick learner, and are excited about changing the status quo for tech recruitment, we're happy to support you as you come up to speed with our tech stack.

CodeCraft Technologies is a multi-award-winning creative engineering company offering design and technology solutions on mobile, web, and cloud platforms.

We are looking for an ambitious Xamarin developer to join our team.

Roles and Responsibilities:

• Work with product owners and engineering managers to understand the product roadmap.

• Designing and building advanced mobile features and Custom UI.

• Ensuring responsiveness of applications.

• Collaborate with cross-functional teams to define, design, and ship new features.

• Keep the app stable and secure all the time.

• Continuously discovering, evaluating, and implementing new technologies and processes to maximize development efficiency.

• Comprehensively testing code for robustness including edge cases, usability and general reliability.

• Building reusable components and front-end libraries for future use.

• Communicate with the project manager regarding the status of the project and suggest appropriate deadlines for new functionalities.

• Resolve all the bugs reported by the QA team in a timely manner.

Desired Profile:

• Must Have Skills: Xamarin, MAUI, C# .NET

• Other Skills: Flutter & Dart and/or Java/Kotlin and/or Swift/ Swift UI

Good to Have:

• .NET Certification

• Native (iOS and Android) development Experience.

About the company and work culture:

You will love working with CodeCraft ☺

● Our projects are fast-paced. Everyone is expected to take ownership of the work assigned and are accountable for the same.

● We love to work with people who are proactive, Solution providers and are contributing positively.

● The office has an open culture.

● We encourage leadership development.

● We have good long-term benefits, a yearly vacation, and good opportunities to learn new skills and grow.

● We have worked with the #1 Sports stadium in the world and developed solutions used by NFL, NBA, and Soccer teams.

● We are currently working with clients on the Forbes list USA. One of them is the youngest RE billionaire in the USA.

● Our clients include a few Fortune companies.

● We have developed solutions featured by Apple and Microsoft.

● We won all the entries sent to design awards including a few Indian and International design awards.

● We are working with one of the 50 largest employers in NYC in the healthcare domain.

● We are working with both emerging and very successful start-ups globally.

Design Awards:

● India's Best Design Project Award, IBDA 2018. The jury was from 11 countries. We had 2 entries and won both.

● 11th International Design Awards, LA. There were 3200 entries from 95 countries. We won Silver in design for the Society Category.

● India's Best Design Project Award, IBDA 2017. The jury was from 10 countries.

● Finalist at Design4India- NASSCOM event.

Our business spread last year was:

• USA (95%)

• UK, India, New Zealand and Germany (2%)

Visit us on:

https://www.codecrafttech.com/

LinkedIn - https://tr.linkedin.com/company/codecraft-technologies-private-limited

Instagram - https://www.instagram.com/codecrafttech/

Facebook - https://www.facebook.com/CodeCraft/

HealthPlix is a digital health company with a vision to enhance the experience of treating and managing your patients, including those with chronic conditions such as diabetes. We help improve patient retention by providing a platform for clinics to have more meaningful communication with patients. At the same time, we also provide clinics with the benefits of digital practice, such as understanding data-driven insights on the performance of the clinic's practice.

Currently, at its growing stage, a stint with HealthPlix Technologies will allow you to work with a dynamic & young organization with a vision to transform the healthcare sector. You will also gain an understanding of how the healthcare sector in India works and the changes through which the Indian healthcare sector is going through.

HealthPlix is looking for talented and competitive ‘Business Development Manager/Executive who thrive to become sales champions. The role will require you to visit doctors of single and multi-speciality clinics and enable them to digitize their clinics.If you want to make an impact in the Healthcare industry and be a part of the digital revolution then HealthPlix is the right place for you.

In the role of BDM, the employee will play a pivotal role in achieving our ambitious Doctor acquisition and revenue growth objectives.

• Understand needs and requirements; build a strong relationship with doctors
• Visit the assigned market territory to conduct demos for users (doctors) and manage deal closure
• Building sales pipeline by acquiring new and converting competition user
• Rigorous & structured follow-ups with Doctors to ensure sales closure
• Provide in-depth platform training to the doctors and clinic staff
• Close sales and achieve monthly and quarterly targets
• Maintain and expand your database of prospects through referral channel

• Excellent communication skills(English & Regional language preferred) with a focus on driving a sales
• Plan and travel extensively across the assigned territory & upcountry if required
• Strong people skills with high customer-centricity
• Good technical understanding of the product
• Strong listening, presentation & time management skills
• Any bachelor's / Master's degree

• Lucrative monthly incentive and R&R programs
• Free medical insurance from the company
• Day shift (10.30 am to 7.30 pm)
• 6 days Working 1 day off (Sunday)

Job Description:

 Contact Center – Process Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines, recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A3

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 1 years to 2 years, especially in Voice process.

Position – A4 (Senior Associate) – Multiple Positions

Experience – 3 to 5 Years

Skillset – Helpdesk, Contact Center, Inbound Calls, Outbound Calls, Call Center, ETC.

Salary Range – Max 3.25 LPA

Location – Kolkata

Notice Period – Immediate or Max 30 days

SPOC – Arnab Sarkar

Job Description:

  Contact Center – Senior Associate

Contact Center Agent Job Responsibilities:

• Managing a team that obtains client information by answering telephone calls; interviewing clients; verifying information.
• Determines eligibility by comparing client information to requirements.
• Informs clients by explaining procedures; answering questions; providing information.
• Maintains communication equipment by reporting problems.
• Maintains and improves team quality results by adhering to standards and guidelines; recommending improved procedures.
• Updates job knowledge by studying new product descriptions; participating in educational opportunities.
• Accomplishes team and service delivery mission by completing related results as needed.
• Team performance reporting and management

Work Hours:

• Should be flexible

Location: Kolkata

Qualifications / Skills:

• Verbal communication
• Phone skills & Listening
• Reporting & Data entry skills
• Informing
• Customer focus
• Customer service
• Attention to detail
• Professionalism
• Multi-tasking

Band: A4

Education, Experience

• University/college degree is an asset
• Previous customer service experience of 3 years to 5 years, especially in Voice process.

Responsibilities:

1.  Define the product strategy, roadmap, and own end-to-end product lifecycle.
2.  Be an good learner with respect to the competition
3. Understand the business problem/void and craft a fitting product.
4. Design, Develop and Deploy the product in close coordination with functional teams, with limited oversight.
5. Dissect the requirements into user stories, Prioritize the backlog based on business value, and define acceptance criteria.

Requirements:

• Relevant experience in software delivery, with a focus on product delivery and roadmap planning including experience in Agile Development methodologies.
• Knowledge and focus on superb user experience [UX], aesthetics, and visual communication (Figma).
• Experience bringing a product from idea through to customer use and maintenance.
• Minimum of 0 - 1  years experience as a Product Manager working for a tech product, preferably on a mobile app
• Demonstrated success defining and launching excellent products
• Excellent teamwork skills
• Proven ability to influence cross-functional teams without formal authority

We are looking for someone well versed in aspects of digital marketing (SEO, SEM, Google Ads, Social Media Ads, Lead Generation, Email Marketing, Content Creation and Marketing, B2B Strategies). We are looking for the next member of our marketing department: an ambitious individual with industry-expertise. We are an organization that weighs in more on the individual's actual skill set. 

Essential responsibilities

• Generate business for our website designing and digital marketing venture
• Lead generation and nurturing
• SEO activities to ensure business visibility
• Social media management
• Device and deploy an effective marketing strategy which contributes to achieving the organization’s goals
• Customer relationship management
• Liaise with the development team for client projects
• Other marketing activities as a part of high end marketing strategy of the organisation
• Periodic progress report for evaluation and analysis

Perks & Benefits

•  PF & ESI facility
• Pick up and drop available for all employee
• On-time salary
• 5 days a week, Saturday, Sunday fixed off
• Hike and appraisal
• Scopes of growth

Qualification & Eligibility

• Graduation in any stream (A marketing and management degree would be a plus)
• Proficiency in English (Required)
• At least 1 year of experience in Digital Marketing
• A data driven person with strong marketing skills (Preferred)
• Positive and resilient attitude with some negotiation skills (Required) 

About Company

We provide innovative IT and IT-enabled services to our clients across the globe. Anupam Technologies as a dedicated team caters to the strategic marketing & branding needs of various industries. Our innovative business processes ensure that our partners stand apart in the field of brand marketing and lead generation.