Client Account Manager

Required Skills:

1. Strong hands-on experience on Boomi Process building & deployment, Boomi EDI Integration, Boomi API management, alert framework/exception handling, connectors/listeners, integration packs usage and all aspects of design, development, performance tuning and operational support of the software suite.

2. Define clients' integration requirements through analysis, and design

3. Provide technical direction and assistance to clients regarding their integration needs

4. Plan, design, implement and document integration processes varying in levels of complexity

5. Develop test plan specifications, test and debug processes according to plan. Work with customer on user acceptance testing.

6. Provide on-going education and technical assistance to current and prospective customers

7. Display initiative, self-motivation and deliver high quality work while at the same time, meeting all deadlines for both internal and external customers

8. Experience on multiple integration frameworks (TIBCO, Mulesoft, Oracle SOA etc) highly preferred.

9. Experience in implementing at least 1 to 2 full cycle of projects involving integration of Trading Partners, ERP and/or non-ERP systems, on-premise and Cloud/hybrid integration's.

10. Proven ability to design and optimize business processes and to integrate business processes across disparate systems.

11. Excellent analysis skills and the ability to develop processes and methodologies.

12. Candidate having experience in scripting (JavaScript/Groovy) is added advantage

13. Understanding and Knowledge of JSON, XML, Flat Files (CSV, Fixed-Width), EDI and Knowledge of enterprise systems (CRM , ERP [NetSuite]) and MDH

We are not looking for someone who is:

1. Never worked on customer facing role with international customers.

2. Never lead a team with minimum of three members

3. Never lead the high level design, Technical design discussions and can define work break down structure

4. Not flexible for 24x7 rotational shifts and not ready to work from office.

As an Activity Planning Intern, you will design and execute engaging activities for students, contributing to their holistic development.

Benefits:

● Hands-on experience in student engagement programs

● Skill development in activity planning and execution

● Opportunity to work closely with students and educators

Key Responsibilities:

✔ Plan and organize student activities

✔ Collaborate with teachers for special programs

✔ Ensure active student participation

Requirements:

● Creativity and enthusiasm for student engagement

● Interest in event planning and co-curricular activities

We Are Hiring!!

Years Of Experience: 2 to 3 Years

Company Details:

iCube Solutions is a dynamic and innovative company specializing in IT solutions. We are committed to delivering exceptional digital experiences for our clients and are seeking a talented WordPress Developer to join our team. If you are passionate about web development, have 2-3 years of experience, and can customize and code for custom development, we'd love to hear from you.

Job Description:

As a WordPress Developer at iCube Solutions, you will play a crucial role in creating and maintaining WordPress-based websites and applications, including custom development projects. You will work closely with our design and development teams to ensure our clients' web projects are visually appealing, user-friendly, and technically sound.

Responsibilities:

1. Develop and maintain WordPress websites, themes, and plugins.

2. Customize and extend existing WordPress themes and plugins to meet project requirements.

3. Code custom WordPress solutions to address specific client needs.

4. Collaborate with designers to implement responsive web designs.

5. Troubleshoot and debug website issues, ensuring optimal performance and functionality.

6. Stay updated with the latest WordPress trends, technologies, and best practices.

7. Optimize websites for speed, security, and SEO.

8. Perform regular updates, backups, and security audits on WordPress sites.

9. Collaborate with cross-functional teams to deliver projects on time and within scope.

10. Provide technical support and guidance to clients and team members.

11. Contribute to the continuous improvement of development processes and tools.

Requirements:

1. Bachelor's degree in Computer Science, Information Technology, or a related field (preferred).

2. Proven 2-3 years of experience as a WordPress Developer.

3. Strong proficiency in HTML, CSS, JavaScript, and PHP.

4. Experience with WordPress theme and plugin development.

5. Familiarity with WordPress core functions and APIs.

6. Ability to customize and code for custom development projects.

7. Knowledge of responsive design principles and techniques.

8. Experience with front-end development frameworks (e.g., Bootstrap) is a plus.

9. Understanding of web accessibility standards and best practices.

10. Strong problem-solving skills and attention to detail.

11. Ability to work both independently and collaboratively in a team.

12. Excellent communication and interpersonal skills.

• Get involved in the entire customer lifecycle from on-boarding through the duration of their subscription period 
• Provide product training to enable the customers to realize the potential of the company
• Identify product usage gaps and provide actionable solutions to the customers 
• Build value-based relationships with customers and create company champions 
• Conduct Strategic Business Reviews (EBRs and QBRs) to understand customer lifecycle milestones, communicate the value of our product, showcase ROI, 
• Drive desired customer outcomes through a consultative approach 
• Ensure customer retention by negotiating and closing renewals 
• Identify opportunities of upselling and cross-selling along with the Account Managers 
• Identify appropriate business use cases where the company can be deployed 
• Establish deployment goals and desired success outcomes and then develop a plan to carry them out successfully 
• Have a strong business sense to keep looking out for new use cases and solutions using a company to create a win-win situation with customers 
• Communicate and brain-storm with the product team on customer feedback and help refine product roadmap 
• Work with the marketing team to execute customer surveys, case studies, etc 
• Identify and Process Success milestones for the customers 
• Optimize existing processes within the company and actively enhance all Customer Success initiatives 
• Drive customer advocacy through reviews, testimonials, customer meetups; and create a center of excellence within the customer's organization 

Our ideal Customer Success Manager: 

• Has relevant 3 to 7 years of work experience (CSM - 3 to 5 yrs; Sr CSM - 4 to 6 yrs; Lead or Principal CSM - More than 7 yrs)  in a high-touch Customer Success / Strategic Consulting role in a B2B SaaS or Tech Product based company 
• Being an organization that believes in a flat hierarchy, we have only 1 people manager per region for the CS team and everyone else, including those with 15+ yrs of Customer Facing experience add value to the company and its customers in the capacity of an individual contributor 
• Should be open to aligning with the US / EU time zone (5 PM to 2:00 AM / 1 PM to 10 PM IST). Note - The company does provide free lunch + dinner, and a cab drop facility with an additional allowance for the ones working in the US time zone. 
• Showcases exemplary written and verbal communication skills to work along with Global Customers 
• Has worked directly with Large Enterprise Customers in the Americas or European region  
• Has an exceptional ability to communicate and foster positive business relationships
• Demonstrates a deep understanding of customers concerns and thoughts regarding the use of products
• Managed customers across different segments in the past and knows how to manage them differently
• Exhibits a true passion for customers and for Customer Success  

Need Web Application Developer immediately

Location : Chennai (Arumbakkam)

Roles & Responsibilities :

1. Participate in scrum meetings & design discussions.

2. Develop core REST APIs using .Net Core

3. Design & development of user interfaces using Angular 10 & above

4. Coordinating with other developers and designers in the team to get the desired results.

5. Good understanding of Angular JS optimization techniques, cross-browser compatibility and responsive web design.

6.Ability to solve problems creatively and effectively.

Technologies: .Net Core, ASP.Net, HTML5, CSS3, Angular 10 & Above.

Experience Level: 2 - 4 years

Requirement :

Must be able to work independently,

Should be good in OOPS and fundamentals.

Should have knowledge in handling source control (Git).

Preferred full stack developer.

Note : Attach your updated CV and then click apply plz

Job Type: Full-time

Salary: ₹20,000.00 - ₹30,000.00 per month

We are looking for strong Backend developers to join our growing Team and help build Software applications and Tools that help streamline enterprise processes and build efficiency.

Roles & Responsibilities:

-Well versed with Javascript / Typescript, Node.js, Node.js frameworks like Nest.js, express.js, Postgres DB (relational databases), Redis / Memcache, Queues.

• Can work independently on the Android Development platform
• Must have knowledge of both Java and Kotlin
• Good understanding of Architecture such as MVVM and MVP.
• Must have at least 3 Good quality Android apps in the portfolio to showcase