Sr. Analyst – BI (Power BI & Azure)

Job Title: Engineering Lead

Role Overview:

We are looking for an Engineering Lead to take end-to-end ownership of technical delivery, design, architecture, and quality for our multi-customer SaaS product. You will lead and mentor the engineering team, drive scalable design and high-quality delivery, manage releases across customer environments, and ensure the stability and performance of the product in production.

Key Responsibilities:

·        Delivery & Release Management: Plan and deliver product features and customer-specific releases on time with high quality, ensuring operational readiness and stability across environments.

·        Technical Design & Architecture: Lead technical design and high-scale architecture for new and existing modules, ensuring scalability, performance, and maintainability.

·        Team Management: Mentor and guide engineers, ensure clarity in priorities, unblock challenges, and foster a culture of ownership and quality within the team.

·        Requirement to Delivery: Work with product and customer teams to understand requirements, translate them into designs and implementation plans, and track them through to delivery.

·        Product Quality: Establish and maintain engineering best practices, code reviews, automated testing, and CI/CD pipelines to ensure high product quality and reliability.

·        Troubleshooting & Support: Lead the team in debugging complex issues in development and production, ensuring minimal downtime and strong customer satisfaction.

·        Hands-on Contribution: Actively contribute technically where needed, providing architectural guidance and coding support aligned with the team’s stack.

Requirements:

·        Experience: 8–12 years in software engineering with at least 3+ years in a lead role.

·        Proven experience in designing scalable, high-performance architectures and technical solutions.

·        Experience delivering multi-customer SaaS product releases, including phased and customer-specific configurations.

·        Strong track record of ensuring product quality and stability through structured processes, testing, and monitoring.

·        Ability to troubleshoot complex issues and guide teams towards resolution.

·        Experience in mentoring and managing engineering teams to drive aligned delivery and high performance.

·        Hands-on experience with your relevant tech stack (e.g., Python, Django, Angular, AWS, Docker, Redis, RabbitMQ).

·        Excellent communication and collaboration skills with Product, QA, and Customer Support teams.

·        Bachelor’s or Master’s degree in Engineering or related field.

We are looking for a Product Marketer who’ll lead all our marketing activities from social media and digital campaigns to advertising and creative projects.

Product marketer responsibilities include developing plans to help establish our brand, allocating resources to different projects and setting short-term and long-term department goals. If you’re a skilled Marketing strategist, able to inspire your team members, we’d like to meet you.

Ultimately, you will run our Marketing department in ways that promote higher profitability and competitiveness.

• Craft strategies for all Marketing teams, including Digital, Advertising, Communications and Creative
• Prepare and manage monthly, quarterly and annual budgets for the Marketing department
• Set, monitor and report on team goals
• Design branding, positioning and pricing strategies
• Ensure our brand message is strong and consistent across all channels and marketing efforts (like events, email campaigns, web pages and promotional material)
• Analyze consumer behavior and determine customer personas
• Identify opportunities to reach new market segments and expand market share
• Craft quarterly and annual hiring plans
• Monitor competition (acquisitions, pricing changes and new products and features)
• Coordinate sales and marketing efforts to boost brand awareness
• Participate in the quarterly and annual planning of company objectives

Software Developer

Roles and Responsibilities

• Apply knowledge set to fetch data from multiple online sources, cleanse it and build APIs on top of it
• Develop a deep understanding of our vast data sources on the web and know exactly how, when, and which data to scrap, parse and store
• We're looking for people who will naturally take ownership of data products and who can bring a project all the way from a fast prototype to production.

Desired Candidate Profile

• At Least 1-2 years of experience
• Strong coding experience in Python (knowledge of Javascripts is a plus)
• Strong knowledge of scraping frameworks in Python (Request, Beautiful Soup)
• Experience with SQL and NoSQL databases
• Knowledge in Version Control tools like GIT.
• Good understanding and hands-on with scheduling and managing tasks with cron.

Nice to have:

• Experience of having worked with elastic search
• Experience with multi-processing, multi-threading, and AWS/Azure is a plus
• Experience with web crawling is a plus
• Deploy server/related components to staging, live environments.
• Experience with cloud environments like AWS,etc as well as cloud solutions like Docker,Lambda, etc
• Experience in DevOps and related practices to improve development lifecycle, continuous delivery with high quality is an advantage.
• Compile and analyze data, processes, and codes to troubleshoot problems and identify areas for improvement

Summary
 

Genesys is looking for an experienced Salesforce CPQ developer with strong experience in Salesforce CPQ, billing, and platform related technologies. This role is responsible for providing overall mentorship regarding strategies and techniques for the CPQ and billing product solutions. Will be working closely with Business and IT Go-To-Market team members to detail and ensure product solutions support business needs, follow strong best practice principles, use system resources efficiently and integrate cleanly with the UI and server components of Salesforce CPQ. The candidate is expected to have solid experience in implementing new Salesforce CPQ and billing solutions and migrating from legacy CPQ solutions to Salesforce CPQ & billing. The candidate will be customer focused, highly collaborative and constantly seek input to ensure success. The candidate should be ready to get their hands dirty and jump in and troubleshoot/modify CPQ configurations, write code/troubleshoot if necessary (Apex, Visualforce, Lightning Components, front end web technologies & data migration).

Responsibilities

• Technical design and implementation of Quote to Cash solutions using Salesforce CPQ and billing
• Create proof of concepts (POCs) and build prototypes quickly to evaluate the mapping of custom CPQ functionality to Salesforce CPQ
• Design technical solutions that span multiple Salesforce Clouds (Sales, Service, Marketing, Analytics, Social, Communities) that meet business requirements
• Be recognized as a technical & functional specialist in CPQ and Billing
• Optimization of solutions through an understanding of business needs and technology capabilities
• Pro-actively identify opportunities for automation, process & design improvements
• Serve as a solution technical lead to ensure deliverables for Salesforce.com projects are done in line with best practices and strategic platform direction
• Individual contributor with comprehensive knowledge of the Salesforce platform, including technical and functional capabilities; ability to execute on highly complex or specialized projects.
• Oversight of multiple vendors involved with Salesforce configuration and development work
• Participate in the development of best practices, strategies, and policies around data governance, including master data management, metadata management, data quality and data profiling
• Communicate and work effectively with cross functional teams including business teams, product teams, global IT Apps teams, consultants & vendors
• Document as-is and participate on code review. Present complex solutions options and benefits to key technical program stakeholders.
• Collaborate with Salesforce architect to ensure Salesforce development teams follow best practices when programming or documenting solutions.
• Maintain up-to-date knowledge of a broad range of emerging technology trends and identifies opportunities where technology might be deployed to deliver business improvements and competitive advantage.

Required Qualifications:

• Bachelor's degree required in Computer Science, Software Engineering, Technology, or in a related field
• 4 + years of Experience in solutioning and designing full stack solutions using Salesforce Platform
• 1 + years of Experience in solutioning and designing Salesforce CPQ and Billing solutions
• 1 + years of Experience in designing and developing solutions on Salesforce Lightning Platform 
• 1 + full cycle implementations of Salesforce CPQ and billing solutions including ownership of technical solution design
• Extensive knowledge of product configuration, complex pricing rules & sequence, quote configurator plugins & Salesforce CPQ APIs
• Proficiency in various CPQ functionalities like perpetual and subscription-based licensing, seasonal licensing, amendments, extensions, co-terming and renewals
• Solid experience in data migration strategy, tools and processes to migrate data between custom CPQ and billing systems to Salesforce CPQ and billing
• Experience with quote document generation and integration with DocuSign
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies

Preferred Qualifications:

• Salesforce Certified Administrator
• Salesforce Certified Sales Cloud Consultant and Salesforce Certified Service Cloud Consultant
• Salesforce Platform Developer Certifications
• Salesforce Certified CPQ Specialist

Covid-19

Safety for our employees and our communities is a key priority for Genesys. We continue to experience rapid growth during the Covid-19 pandemic and are conducting remote hiring and onboarding processes. All hiring and onboarding processes are being conducted remotely at this time. We utilize Zoom video meetings and phone calls during the interview process. We will be working remotely through at least December 31, 2021, in most locations, and we are re-evaluating the opening date of all the Genesys offices on an ongoing basis. 

About Genesys:

Every year, Genesys® orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries. Through the power of our cloud, digital and AI technologies, organizations can realize Experience as a Service℠, our vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen their customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Visit http://www.genesys.com/">www.genesys.com.

Genesys is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.

Our client is a Delhi based healthcare platform that is dedicated to Ayurveda and provides wellness solutions to its customers that is tailored and fine-tuned to their requirements. They have created a unique balance of Ayurvedic herbs and western medicine to come up with courses and medical advice which will not only rid their patients of the illness but also helps them bring the body back into balance.

Their services are available across the globe, with over 65% of their client base being from US, UK, and Canada. The company's primary focus is on Ayurveda and taking the ancient knowledge to anyone who wishes to bring back balance to their health and apply the tools in their everyday life.

What you need to have:

Overview

This position is open to experienced PHP Laravel Developers. You will be working with an amazing team and will have tremendous opportunities to learn and grow quickly.

Who are we looking for?

• 3 years to 5 years of experience
• Proficient in Core PHP
• Proficient in PHP Laravel Framework
• Studied from a reputed college
• Good score throughout academics with minimum 60% marks throughout

Role & responsibilities

• Work on www.faveohelpdesk.com
• Review Faveo in terms of UI, code, usability etc.
• Work to optimize UI, features, code, database etc.
• See that Faveo code follows all standards like PSR/FIG/W3C
• Write PHP Unit test cases and Dusk cases for all the modules that you program
• Guide other junior developers working on Faveo
• Build new features & modules in Faveo
• Maintain the existing code of Faveo
  
  

Technologies you will work on

• PHP
• Laravel Framework
• MySQL
• HTML & CSS
• Bootstrap
• XML
• Basic Javascript, jQuery, Vue.js

Tools you will use

• Git - Github
• Filezilla
• AWS Hosting and management
• cPanel web hosting
• IDE: NetBeans/Dreamweaver/Brackets/Sublime
• Codacy
• Jenkins
• Candidates with prior knowledge of these tools will be preferred

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.

• Manage sales operations in assigned district to achieve revenue goals.
• Supervise sales team members; the BSMs, on daily basis and provide guidance whenever needed.
• Identify skill gaps and conduct trainings to sales team.
• Work with team to implement new sales techniques to obtain profits.
• Assist in employee recruitment, promotion, retention and termination activities.
• Conduct employee performance evaluation and provide feedback for improvements.
• Contact potential customers and identify new business opportunities.
• Stay abreast with customer needs, market trends and competitors.
• Maintain clear and complete sales reports for management review.
• Build strong relationships with customers for business growth.
• Analyze sales performances and recommend improvements.
• Ensure that sales team follows company policies and procedures at all times.
• Develop promotional programs to increase sales and revenue.
• Plan and coordinate sales activities for assigned projects.