Product Analyst

Job Title: Business Analyst (Fresher)

Job Type: Full-Time | Remote | 5 Days Working

Salary: ₹7,000 – ₹8,000 per month

Experience Required: 6 months to 1 year (Freshers with relevant skills only)

Joining: Immediate Joiners Only

About the Role:

We are looking for freshers who have strong foundational skills and knowledge in both Business Analysis. This is a position where you will be responsible for manually handling tasks related to both business testing functions.

Key Responsibilities:

• Gather and analyze business requirements from stakeholders
• Create documentation such as BRDs, FRDs, user stories, and process flows
• Perform manual testing of software applications
• Prepare test cases, test plans, and report bugs clearly
• Collaborate with development and business teams to ensure product quality and requirement clarity
• Provide timely updates and reports on progress and findings

Requirements:

• Must have skills and knowledge in Business Analysis
• Must be able to manage both roles manually and independently
• Proficiency in tools related to BA
• Excellent communication skills in English (spoken and written)
• Must have a personal laptop and a stable internet connection
• Must be available to join immediately

Who Should Apply:

• Freshers with 6 months to 1 year of experience in relevant roles
• Candidates who are confident in handling BA
• Individuals looking to build a strong foundation in both domains in a remote, full-time role

Core responsibilities

•      Collaborate with product teams to more accurately define new features

•      Collaborate with UX in the building of a design system/component library

•      Ensure high performance of all systems developed

•      Aware of the relationship between development and business with a strong sense of ownership

•      Employ the latest techniques such as agile software development

•      Good knowledge of highly scalable server-side development

•      Basic working knowledge of Unix/Linux

•      Excellent problem solving and coding skills in Javascript (Angular/React)

•      Strong interpersonal, communication and analytical skills

•      Should have the ability to express their design ideas and thoughts

Job Brief

•      JavaScript and Typescript expertise with Angular Framework

.    Must have Monorepo experience with Nx from initial setup to CI/CD and maintenance. 

•      Experience with libraries such as bootstrap, Ag-grid, formly, observables, and ngrx

•      You enjoy working with new technologies, and are curious and energetic

•      Experience working with REST APIs

•       Good understanding about authentication and security

•      Create and maintain various unit and integration tests

•      You enjoy working in a creative and agile environment that moves fast

•      Ability and interest in providing mentorship to junior members of the team

•      Write high quality code and Conduct code reviews

•      Being resourceful and detail-oriented, along with being an outside the box thinker!

•      Experience being a great team player, who work collaborative, and brings a positive attitude

key skills : mern

Requirements:

• Academics (10th, 12th and Bachelors) > 80%
• Highly proficient in JS (EReactJS, NodexpressJS)
• Basic knowledge of PostgreSQL/MongoDB is a plus
• Should have expertise in developing data driven, responsive, modern web applications
• Aptitude to continuously learn new languages/concepts. Breadth of knowledge is required
• Strong fundamentals in programming concepts
• Knowledge of web development concepts and databases
• A really strong passion to towards technology
• Entrepreneurial attitude

Roles and Responsibilities:

• Develop, deploy and maintain IIoT platform used by the whole of Company
• Roll out similar IoT systems across the globe
• Understanding the functional domain deeply.

WHO WE ARE:

TIFIN is a fintech platform backed by industry leaders including JP Morgan, Morningstar, Broadridge, Hamilton Lane, Franklin Templeton, Motive Partners and a who’s who of the financial service industry. We are creating engaging wealth experiences to better financial lives through AI and investment intelligence powered personalization. We are working to change the world of wealth in ways that personalization has changed the world of movies, music and more but with the added responsibility of delivering better wealth outcomes.

We use design and behavioral thinking to enable engaging experiences through software and application programming interfaces (APIs). We use investment science and intelligence to build algorithmic engines inside the software and APIs to enable better investor outcomes.

In a world where every individual is unique, we match them to financial advice and investments with a recognition of their distinct needs and goals across our investment marketplace and our advice and planning divisions.

OUR VALUES: Go with your GUT

• Grow at the Edge. We are driven by personal growth. We get out of our comfort zone and keep egos aside to find our genius zones. With self-awareness and integrity we strive to be the best we can possibly be. No excuses.
• Understanding through Listening and Speaking the Truth. We value transparency. We communicate with radical candor, authenticity and precision to create a shared understanding. We challenge, but once a decision is made, commit fully.
• I Win for Teamwin. We believe in staying within our genius zones to succeed and we take full ownership of our work. We inspire each other with our energy and attitude. We fly in formation to win together.

Responsibilities:

• Develop user-facing features such as web apps and landing portals.
• Ensure the feasibility of UI/UX designs and implement them technically.
• Create reusable code and libraries for future use.
• Optimize applications for speed and scalability.
• Contribute to the entire implementation process, including defining improvements based on business needs and architectural enhancements.
• Promote coding, testing, and deployment of best practices through research and demonstration.
• Review frameworks and design principles for suitability in the project context.
• Demonstrate the ability to identify opportunities, lay out rational plans, and see them through to completion.

Requirements:

• Bachelor’s degree in Engineering with 10+ years of software product development experience.
• Proficiency in React, Django, Pandas, GitHub, AWS, and JavaScript, Python
• Strong knowledge of PostgreSQL, MongoDB, and designing REST APIs.
• Experience with scalable interactive web applications.
• Understanding of software design constructs and implementation.
• Familiarity with ORM libraries and Test-Driven Development.
• Exposure to the Finance domain is preferred.
• Knowledge of HTML5, LESS/CSS3, jQuery, and Bootstrap.
• Expertise in JavaScript fundamentals and front-end/back-end technologies.

Nice to Have:

• Strong knowledge of website security and common vulnerabilities.
• Exposure to financial capital markets and instruments.

Compensation and Benefits Package:

• Competitive compensation with a discretionary annual bonus.
• Performance-linked variable compensation.
• Medical insurance.

A note on location. While we have team centers in Boulder, New York City, San Francisco, Charlotte, and Mumbai, this role is based out of Bangalore

TIFIN is an equal-opportunity workplace, and we value diversity in our workforce. All qualified applicants will receive consideration for employment without regard to any discrimination.

Minimum Qualifications:

• MS or BS in Computer Science or a related subject.
• At least five (5+) years of web application testing and automation framework experience.
• Taking complete ownership of product testing efforts.
• Proficiency in Java/ Python or any other Object-Oriented Language.
• Experience of Selenium & WebServices or REST API testing or backend testing
• Ability to design and develop test automation frameworks from scratch
• Experience in CI/ CD setup preferably with Jenkin
• Good analytical and problem-solving skills
• Expert in methodically developing use-cases-
• Expert at writing automation test cases using Selenium.
• Expert at testing the web application for both functionality and performance.
• Understands what world-class quality for SAAS Products 
• Expert at communicating the QA results with the engineering teams
• Expert at increasing visibility for blocker/critical issues.

Position Responsibilities

●      Answer technical support phone calls on software/hardware.

●      Respond in writing via email to cases entered into an online self service portal.

●      Gather and document all information pertaining to a customer issue into a case ticket, respond to new cases within established timeframes, manage caseload and provide updates to customers with open cases, effectively troubleshoot assigned cases and identify those that need escalation to Senior Analysts.

●      Accurate gathering of data, should a call not be resolved during the initial phone call, it is imperative that the case have the entire details of the issue and suggested recommendations for resolution. If a caller requires additional support of the issue, all pertinent information should be captured for the next analyst.

●      Escalates design, reliability, and maintenance problems to the Technical Support Team Lead / Product Manager.

●      Being proactive and taking the initiative are keys to success. Utilization of slow business periods to train on software functions identified by the Technical Support Team Lead is essential.

●      Follows internal escalation path, involving other departments when needed, documenting each call for ease of escalation.

●      Periodic Installation and Training of software/hardware for clients via remote connection.

Position Requirements

●      Able to work patiently with end-users of both a technical and non-technical background.

●      Strong team player and solution oriented.

●      Ability to negotiate alternatives, know when to escalate a problem, or when to ask for assistance in dealing with the various problems reported.

●      Strong English communications skills, both verbal and written. Must communicate effectively and establish customer rapport quickly while complying with established support processes and procedures.

Knowledge and Skill Requirements

●      Proficiency with Microsoft Windows Operating Systems: 7, Server 2003, Server 2008, Server 10, 11 (x32 & x64)

●      Basic Working knowledge of PC networking, including Network+

●      Familiarity with PC remote control software.

●      Familiarity with google workspace, including docs, sheets, gmail

●      Good analytical problem solving skills.

●      Experience with the standard MS Office suite, including MS Word, Excel and Access.

●      Experience with iPadOS, iOS, MacOS, Android

We are establishing infrastructure for internal and external reporting using Tableau and are looking for someone with experience building visualizations and dashboards in Tableau and using Tableau Server to deliver them to internal and external users. 

Required Experience 

• Implementation of interactive visualizations using Tableau Desktop  
• Integration with Tableau Server and support of production dashboards and embedded reports with it 

• Writing and optimization of SQL queries  
• Proficient in Python including the use of Pandas and numpy libraries to perform data exploration and analysis 
• 3  years of experience working as a Software Engineer / Senior Software Engineer 
• Bachelors in Engineering – can be Electronic and comm , Computer , IT  
• Well versed with Basic Data Structures Algorithms and system design 

• Should be capable of working well in a team – and should possess very good communication skills 
• Self-motivated and fun to work with and organized 
• Productive and efficient working remotely 
• Test driven mindset with a knack for finding issues and problems at earlier stages of development 
• Interest in learning and picking up a wide range of cutting edge technologies 

• Should be curious and interested in learning some Data science related concepts and domain knowledge 
• Work alongside other engineers on the team to elevate technology and consistently apply best practices 

Highly Desirable 

• Data Analytics 

• Experience in AWS cloud or any cloud technologies 
• Experience in BigData technologies and streaming like – pyspark, kafka is a big plus 
• Shell scripting  
• Preferred tech stack – Python, Rest API, Microservices, Flask/Fast API, pandas, numpy, linux, shell scripting, Airflow, pyspark 
• Has a strong backend experience – and worked with Microservices and Rest API’s - Flask, FastAPI, Databases Relational and Non-relational 

About the Company

InnKey is an integrated Hotel ERP on Cloud. We help mid-upscale Hotel Chains run their entire operations on a single platform completely on cloud. We cater to all the departments of a hotel ranging from Reservations and Front Desk to Housekeeping and Maintenance to Point of Sale and Banquets and Conferencing to Material Management and Purchasing to Financial Accounting and MIS.

Our entire solution is on Cloud making it accessible anytime and anywhere which completely changes the operational landscape for any Hotel Chain.

We aim to become a single point solution for every Hotel Chain whether they have 10 or 1000 hotels. Our goal is to help our customers streamline their operations, increase their topline and maximize their bottomline.

What You’ll Do:

• You’ll work with others to build new product features from start to finish: through conception, research, implementation and maintenance
• Ability to ship code that allows for high availability and good performance are a must in a mission critical software like ours
• Contribute to all phases of software development
• Be adaptable to work in a fast-paced environment

What We Are Looking For:

• Thoughtful problem-solving: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution, by yourself or with teammates. You're comfortable asking for help when you get stuck.
• Shipping quality user interfaces: You can work with others to build and maintain quality user interfaces for a big audience, using Web technologies like HTML, CSS, JavaScript, and a modern UI framework like Angular. If you've experienced the technical challenges of rapid growth, that's a plus.
• Familiarity with the backend: You understand how parts of a system fit together—from the user interface to the data model. Experienced candidates should be familiar with relational database systems like MS SQL and backend technologies like .NET
• Pragmatic and business-oriented: You care about the business impact of what you're building, and you prioritize projects accordingly. You're not just going after cool stuff—you understand the balance between craft, speed, and the bottom line.
• Team player: You understand when work is better, together. You enjoy collaborating cross-functionally to accomplish shared goals, and you care about learning, growing, and helping others to do the same.