
• Analyze complex data sets to identify trends, patterns, and insights to drive business decisions.
• Collaborate with cross-functional teams in an Agile environment to define and implement data-driven solutions.
• Create and maintain detailed reports and dashboards to track key performance indicators (KPIs).
• Work closely with product owners, developers, and stakeholders to ensure data requirements are met effectively.
• Utilize Jira for task management, sprint planning, and tracking project progress.
• Provide guidance and mentorship to junior team members in data analysis techniques and best practices.

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Job Title: Customer Support Manager
Timings- 10AM- 7PM (Monday to Friday)
About Our Client:
Our client is a dynamic startup dedicated to providing homemade solutions for hair and scalp care. Their product range includes 13-Herb Hair Oil, nourishing shampoos, scalp scrubs, and eco-friendly Neem combs. They believe in the power of traditional remedies and natural ingredients to promote healthy hair and scalp. As a growing company, they are passionate about delivering exceptional customer experiences and building lasting relationships with our customers.
Job Summary:
They are seeking a highly motivated and experienced Customer Support Manager to join their dynamic team. The ideal candidate will have a proven track record in managing customer support teams, developing strategies to enhance customer satisfaction, and driving operational excellence. As the Customer Support Manager, you will play a pivotal role in ensuring that their customers receive outstanding support and that their experiences are consistently positive.
Key Responsibilities:
- Team Leadership: Lead, mentor, and manage the customer support team to deliver exceptional service. Conduct regular training sessions and performance reviews to ensure team members meet and exceed company standards.
- Customer Experience: Develop and implement strategies to improve customer satisfaction and retention. Address and resolve complex customer issues and complaints promptly and effectively.
- Process Improvement: Identify areas for improvement in customer support processes and procedures. Implement changes to streamline operations and enhance efficiency.
- Metrics and Reporting: Monitor and analyze key performance indicators (KPIs) related to customer support. Prepare and present regular reports to senior management, highlighting trends, challenges, and opportunities.
- Cross-Functional Collaboration: Work closely with other departments, including marketing, product development, and sales, to address customer feedback and drive improvements in products and services.
- Technology Utilization: Utilize and manage customer support tools and technologies to optimize support operations. Stay current with industry trends and best practices to integrate relevant technologies.
- Customer Feedback: Collect and analyze customer feedback to gain insights into customer needs and expectations. Use this feedback to drive improvements in the customer support experience.
Requirements:
1. Minimum 1 year of experience in a customer support role.
2.Strong leadership and team management skills, with the ability to handle challenging situations with professionalism and empathy.
3. Strong problem-solving abilities and attention to detail.
4. Familiarity with customer service software and tools.
5.Passionate about working in a startup environment and contributing to the company’s growth.
6.Ability to multitask and manage time effectively.
The Advanced Psychology Institute, a premier Mental Health and Relationship Clinic based in New Jersey, is seeking a licensed psychotherapist to join our team remotely. This part-time Therapist position offers the opportunity to transition to full-time as your caseload expands.
Under the leadership of Dr. Valéry Fradkov, our Clinical Director with over 20 years of experience in psychotherapy, psychology, and relationship science, you’ll thrive in a collaborative and supportive environment designed to foster professional growth and development. Visit AdvancedPsychologyInstitute.com for more information.
Job description.
Role : UI/UX designer
EXP : 3 - 5 yrs
Mode : WFO
Location : Coimbatore
Role Description
This is a full-time on-site UI/UX Designer role located in Coimbatore. The successful candidate for this position will be responsible for designing and implementing user interfaces and experiences that will allow users to interact effectively with our products and digital solutions. The UI/UX Designer will be required to work closely with cross-disciplinary teams to understand and translate requirements into intuitive and effective user interfaces and experiences.
Desired Candidate Profile :
- Candidate should have creative & analytic mindset.
- Should expert in Graphic, Web & Mobile App Designs.
- Expert knowledge in Adobe XD, Figma, Photoshop, Illustrator, and other design tools.
- Should have knowledge of HTML5/CSS3, JavaScript.
- Must have knowledge in wireframing tools.
- Knowledge Material-UI.
- Must have knowledge SEO friendly websites.
- Experience with Responsive Website Design.
- Understanding of user experience, usability and responsive web design will be preferred.
- Good knowledge of the latest web technologies, cross browser and platform issues.
- Good Communication skills.
- Strong sense of aesthetics and familiarity with latest design trends is needed.
- Keeping up to date with recent technological and software developments.
- Working as part of a multi-disciplinary team.
- 2-5 years of experience in building API services using NodeJS Express and related
frameworks
- Expert level understanding of NodeJS asynchronous runtime
- Expert level understanding of Javascript concepts on callbacks and closures
- Experience with Postgres, NoSQL, Redis, and Firebase real-time database
- Experience with AWS services like Elastic Beanstalk, Cloudfront, S3, EC2, Lambda,
API Gateway, SQS, etc
- Understanding of patterns and techniques for building scalable back-end
infrastructure including caching, rate limiting, authentication, and authorization
schemes.
- Experience in building highly scalable and high throughput services with
millisecond response times
- Experience working in a collaborative team environment
- Excellent communication & interpersonal skills
- Willingness to learn and pick up new technology along with patience to mentor
Bonus skills -
- Experience with ElasticSearch, Puppeteer
- Experience writing unit tests
Experience: 3-8 years
Location: Chennai
About Company:
The company is a global leader in secure payments and trusted transactions. They are at the forefront of the digital revolution that is shaping new ways of paying, living, doing business and building relationships that pass on trust along the entire payments value chain, enabling sustainable economic growth. Their innovative solutions, rooted in a rock-solid technological base, are environmentally friendly, widely accessible and support social transformation.
Requirements:
- Strong experience with JEE 7 and Java 11, or at least Java 8 with some understanding of Java 11
- Very good with Eclipse / IntelliJ
- Good experience into Angular 8+
- Very strong with Oracle / mySQL specifically SQL queries, stored procedures, functions, triggers
- Having good experience with Maven, Git, Jenkins
- Good hands-on with Spring, Spring Boot
- Very strong with Agile methodologies and strong understanding about DevOps (at least CI / CD concepts and hands-on experience with developing and managing pipelines)
- Clean Code Principles
● Basic day to day accounting
● Hands-on experience with accounting software tally software (Experience on Zoho software will
be add on)
● Handle monthly, quarterly and annual closings reports
● Reconcile accounts payable and receivable
● Compute taxes and prepare TDS & GST returns
● Comply with financial policies and regulations
- Hands-on programming expertise in Java OR Python
- Strong production experience with Spark (Minimum of 1-2 years)
- Experience in data pipelines using Big Data technologies (Hadoop, Spark, Kafka, etc.,) on large scale unstructured data sets
- Working experience and good understanding of public cloud environments (AWS OR Azure OR Google Cloud)
- Experience with IAM policy and role management is a plus









