Role Name: System Analyst/ Business Analyst
Experience: 6-10 years in the Banking Domain as a Banker / Digital Product management
Salary: up to 25 LPA
Location: Bangalore
Preferred Skills / Experience
• Banking Domain experience – Retail Banking, Payments
• Business Analysis and Functional consulting
• Writing User Stories
• Agile Methodology
• Knowledge of JIRA, Confluence
• Good Communication skills – written and verbal
• Ability to identify detailed activities, plan them along with the PM
• Co-ordination between different stakeholders
• Be proactive, open and honest in communicating with management
• Ability to communicate effectively with the stakeholders – internal and external
• Ability to interact at various levels within the organization
• Ability to identify and mitigate risks and issues
• Perform User Story reviews of the product
• Contribute and review testing approach and strategy
• Provide functional direction to the team
• Innovate and bring in new and better features in the product
• Escalate to the management in case anything is behind schedule
• Be proactive, foresee risks and issues
Shubham Vishwakarma
Full Stack Developer - Averlon
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We are looking for an experienced Customer Success Executive (CSM) to join our team. The ideal candidate will be responsible for key account management, upselling, cross-selling, handling escalations, and ensuring customer satisfaction.
Roles and Responsibilities:
● Key Account Management: Serve as the primary point of contact for assigned key accounts, ensuring smooth communication and excellent service delivery.
● Upselling & Cross-Selling: Identify opportunities to expand product adoption within existing accounts and drive revenue growth.
● Customer Retention & Satisfaction: Build strong, long-term relationships with clients, ensuring they derive maximum value from our products/services.
● Handling Escalations: Act as a problem-solver by addressing client concerns promptly and effectively, ensuring a seamless resolution process.
● Client Advocacy: Serve as the voice of the customer within the organization, providing feedback to internal teams to enhance the customer experience.
● Data-Driven Insights: Monitor key customer success metrics and proactively take measures to improve engagement and satisfaction.
● Collaboration: Work closely with sales, product, and support teams to enhance overall customer experience and drive business growth.
WHAT WILL YOU NEED TO SUCCEED?
● Experience: 3+ years of experience in a Customer Success, Account Management, or Client Relations role in a B2B or SaaS environment.
● Communication Skills: Exceptional verbal and written communication skills with the ability to engage and influence key stakeholders.
● Client Handling Expertise: Proven track record of managing enterprise clients, resolving escalations, and driving business value.
● Sales Acumen: Experience in upselling, cross-selling, and identifying new opportunities within existing accounts.
● Problem-Solving Skills: Ability to think critically and address client concerns efficiently.
● Tech-Savvy: Familiarity with CRM tools and customer success platforms is a plus.
● Team Handling: Experience in managing and mentoring a team to ensure high performance and effective client service.
Location: Indiranagar Bangalore
JavaTask:
- Design, implement and maintain Java application phases
- To take part in software and architectural development activities
- Conduct software analysis, programming, testing and debugging
- Identifying production and non-production application issues
- Transforming requirements into stipulations
- Develop, test, implement and maintain application software
- Recommend changes to improve established Java application processes
- Develop technical designs for application development
- Develop application code for Java programs
We wish:
- Minimum 7 years of experience with excellent Java development skills
- Demonstrable hands-on experience of delivering solutions in a JavaEE 6 environment
- Open-source frameworks and standards Hibernate, Spring JDBC
- Hands-on experience with tools such as: Ant, Eclipse, Maven, SVN, SoapUI, JIRA, Bamboo
- WS concepts and protocols: WSDL, REST, SOAP, JMS, XSLT, XML Schema
- Experienced with one or more open-source ESB products (JBOSS FUSE ESB, Apache Camel, Apache servicemix) and / or message-oriented middleware and Active MQ, JMS
- Strong Java unit test skills
- Good experience in design patterns & design principles
- Experience with Webservices, PLSQL and SQL (Oracle 10g or above)
- Experience in Oops development with Core Java
- Desirable:
- Experience with: Elastic Search, Smooks, Lucene, Jasper, Report
- Domain driven design
- Experience with NoSQL technologies: Casandra, Mongo DB
- Experience with agile development practices (Eg Scrum) and continues integration environment
- J2EE application and web containrs such as GlassFish, Jetty, Tomcat
- CMMi-5 level process experience advantage
We Offer:
- Freedom to realize your own ideas & individual career & development opportunity.
- A motivating work environment, flat hierarchical structure, numerous company events which cannot be forgotten and fun at work place with flexibilities.
- Professional challenges and career development opportunities.
C#Location : Ahmedabad
Work from office only
NodeJS (Node.js)
React.js
Angular (2+)
AngularJS (1.x)
MongoDBWe are looking for passionate NodeJS Developer responsible for the development of cloud-native Microservices driven systems. Skills in Angular, NodeJs and PostgreSQL. Knowledge of Azure will be an added advantage. Should have knowledge of Source Control.
The end-to-end, design to solution approach is what makes you a perfect fit for the role. Constant upgradation of systems based on user feedback, internal research, performance improvements and bug fixes will be your primary focus. Occasionally you will interact with stakeholders to take the system to the next level.
Your main duties will include creating micro services and components and coupling them together into a functional app. You will work in a self-sufficient team with widely experienced in developing & managing BFSI systems.
Responsibilities
- Develop solutions on NodeJS and Angular
- Debug & troubleshoot
- Maintain documentation
- Ensure quality of deliverables
Skill Sets
Must Have
- Strong development knowledge on JS - NodeJS, Angular
- PostgreSQL
- Postman
- JSON
Good to Have
- Knowledge of Agile
- Experience on Azure
- Type ORM
- API testing tools - chai & mocha
Eligibility
Qualification: BE / B. Tech. / BCA / MCA
Experience
Total software development experience of 3- 4 years with minimum 1 year on NodeJS
Skills
- PostgreSQL, Postman, JSON, NodeJS (Node.js) and Angular (2+)
Tools we use :
- Adobe XD, Figma, Illustrator, Photoshop
Role and Responsibilities:
- Translate concepts into user flows, wireframes, mockups, and prototypes that lead to intuitive user experiences.
- Design and deliver wireframes and mockups optimized for a wide range of devices and interfaces.
- Identify design problems and devise elegant solutions.
- Make strategic design and user-experience decisions related to core, and new, functions and features.
- Take a user-centered design approach and rapidly test and iterate your designs.
- Collaborate with other team members and stakeholders.
Python
JavascriptReact.js
Cityflo is an app-based daily commute solution for Mumbai's professionals. With a smart app, clever route design, and a fleet of premium buses, we are providing an airline experience on wheels. Cityflo has been operational since 2015 and is solving Mumbai's travel woes in a big way.
You can read more about our engineering and culture on our blog: https://blog.cityflo.com/tag/engineering/" target="_blank">https://blog.cityflo.com/tag/engineering/
Roles & Responsibilities:
- Working closely with business vendors, product, and BI team to identify and implement necessary technologies.
- Maintaining and improving the dashboard which helps the team to run the operations in the most efficient manner.
- Optimizing daily operations and identifying avenues for effective introduction of technology.
- Working closely with the on-ground operations team and understanding their daily challenges.
We are looking for:
- Experience in developing web applications at scale.
- Strong knowledge and experience in web technologies and Python.
- Experience in writing modular/reusable code in ReactJS.
- Good UI/UX design sense and intuition
- Following good software engineering practices like version control, code-reviews, test-driven development, and continuous integration, etc.
- Experience with AWS services such as Lambda, RDS(PostgreSQL), AWC Chalice(serverless framework) is a plus.
- Long-term thinking around creating products and owner mentality.
- Great communication skills, the ability to articulate and evangelize product vision.
- Willingness to take initiatives, the ability to hustle and get things done.
JavaNodeJS (Node.js)Python
HTML/CSSTeam Lead (L3 Technical Support)
Job Description
PierianDx, a leader in the clinical genomics space, is currently seeking talented and motivated technical leads to lead the product L3 technical support teams. As a Technical Lead for L3 team, your duties will primarily be working with the customer success department on technical issues including software system design and maintenance. You will also be involved in directing team members and identifying/managing risk in collaborations with other teams.
To be successful in this role, you will need to gain extensive knowledge of PierianDx products (includes user workflow, user needs, end-to-end workflow, product architecture and design), problem-solving skills, knowledge of best practices and the software development life-cycle.
Location: Pune
Education
- Bachelors or Masters of Computer Science or related
Total years of experience - 6 to 13
Required Experience
- Must have experience in leading technical small to medium size teams.
- Full-Stack Software Development experience in both front end and back end technologies.
- Should be an outstanding programmer with 5 to 8 years of experience in PierianDx product-related technologies (e.g. AWS, Java, Spring Boot, Hibernate, microservices, Node.JS, React/Angular, SQL as well as No-SQL Databases, basics of Linux, Shell Scripting)
- Strong computer science fundamentals (OO programming, algorithms, data structures, databases).
- Experience with continuous integration infrastructure for software development such as Jenkins.
- Soft skills: Good Communication, Active listening, Influencing, Challenge self and team Experience with SQL and No-SQL Databases
- Demonstrated interpersonal skills including communication, mentoring, coaching, and the ability to interact with colleagues at all levels
- Dynamic, energetic, motivated, positive outlook. Team player with good interpersonal skills
- Strong customer service and support focus with a desire to deliver a high-quality service
- Self-motivated and highly professional with the ability to lead and take ownership and responsibility
- Ability to multitask, work under pressure and to tight deadlines
- A desire to learn and improve skills and knowledge
- Adaptable and flexible to business demands
- Strong organisational and planning skill
Preferred Experince
- Experience in developing software for medical devices (ISO 13485/IEC 62304)
- Experience with any Cloud Platform like AWS, GCP or Azure.
- Experience with Docker and anyone Container Orchestration Platforms like EKS, ECS, EKR, Kubernetes, Docker Swarm.
- Experience using Test Driven Development processes
- Experience working with FrontEnd Technologies (HTML, CSS, Javascript)
- Experience with MongoDB
- Experience with at least one dynamically typed language (Python, Node.js, Groovy).
Responsibilities
- Take ownership of providing technical support to the customer success team (for the issues they could not resolve in L1/L2). Examine potential areas for Service Improvement and recommend solutions/proposals to Product Management
- Work with Customer Success management and be aware of implementation projects and timelines; coordinate with project/program managers to plan and support release activities.
- Interact with internal and cross teams to troubleshoot and resolve complex problems. Develop, coordinate and promote the effective functioning of problem management activities across all of Pieriandx product & customer success teams.
- Provide technical leadership - Lead and prioritize the Application/Technical Support team’s workload. Guide team members to troubleshoot & resolve technical issues including software system design and maintenance.
- Contribute to the planning of application/infrastructure releases and configuration changes. Provide input to application/infrastructure scalability
- Design appropriate metrics for reporting on key performance and quality indicators, particularly in terms of in-depth trend analysis
- Maintain application by regular monitoring, performance tuning and testing activities
- Ensure compliance with SDLC processes defined at organization level to meet quality goals set at product level. Ensure there are robust procedures and processes within the application support function remit.
- Stay up-to-date on product and process training required to create quality deliverables at each phase of product life-cycle. Follow appropriate departmental and company procedures and policies (i.e. change control, security and auditing, release, configuration, problem and incident management).
- Maintain good working relationships with internal departments
- Design, prepare and conduct training relating to Problem & Incident Management
- Provide timely and expert advice on emerging trends and issues affecting Service Delivery and Support. Develop strategies to allow Application Support to manage resultant problems
● Identifies business opportunities by identifying prospects.
● Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
● Outbound calling on data collected through lead generation activities / secondary data sources.
● Daily follow-ups on older leads and work on new leads.
● Maintains quality service by establishing and enforcing organization standards.
● Must be energetic, well-spoken, eager to close sales deals and generate revenue for the organization.
Javascript
Amazon Web Services (AWS)PythonAs engineeing lead, you would be responsible for driving day to day development activities including coordination with customers and project management team in US. You are expected to be hands-on with the technology stacks we work with so you can contribute as a developer across projects on need basis.
Role & Responsibilities
- Lead the engineering effort across projects
- Interface with key stakeholders and apply your technical proficiency across different stages including Application Architecture, Design and Development
- Understand client's business requirements and be able to map them to technology solutions and make them work
- Design and build modern solutions informed by a deep understanding of cloud architecture and how distributed systems operate at scale
- Provide regular support and guidance to teams on complex coding, issue resolution and execution
- Establish and enforce best development and engineering practices including QA and DevOps
- Lead and manage your own team, but also get down to coding, testing, and designing solutions as and when needed
- Communicate effectively with teams, clients and business leaders within the company
- Minimum 6+ years of experience designing and building full stack applications using UI frameworks like Angular, React or Vue.JS and backend frameworks like Node.JS/ExpressJS or Python/Django/Flask or Laravel/Yii2/Symphony
- Minimum 2-3 years of experience as a Technical Lead mentoring team of 3 to 5 developers
- Strong knowlegde of cloud and distributed systems (AWS, GCP, Azure). Cloud certifications would be an added advantage.
- Deep knowledge of relational databases, SQL and NoSQL databases. Experience with Graph databases like Neo4j is desirable.
- Proficient in Git and CI-CD frameworks
- Strong communicator with visual, verbal, and writing skills to clearly articulate complex design problems and solutions
- Ability to work in an agile environment
Follow CutshortShubham Vishwakarma
Full Stack Developer - Averlon