Associate Funcitonal Consultant

Experience: Must have min. 1 year of experience in the US Shift, Communication skills should be excellent

Work Location: Jaipur (Relocations can be considered)

Notice Period: Need only immediate joiners

Working Hours: 6:30 PM - 3:30 AM (Rotational shift)

JOB DESCRIPTION

·  Handle 40–50 inbound customer calls daily

·  Assist with order cancellations, refunds, returns, and payment-related issues

·  Provide professional and empathetic customer support

·  Maintain service quality and adhere to KPIs

·  Document customer interactions accurately in the CRM system

Job Overview:

We are looking for Tech Lead to join our Engineering team and lead all stages of the software product development life cycle. This will include analyzing system and user requirements, designing software flowcharts, writing clean Java code, troubleshooting bugs, and running tests to improve system functionality. If you are a person who has proficiency in Java technologies, good analytical skills, the ability to design software systems and anticipate issues, and frame remedial actions with excellent teamwork skills; We would like to speak to you

Responsibilities:

1. Design, develop, scale, and maintain backend services in Java
2. Collaborate with the engineering and product team to discuss project definitions and goals.
3. Work on individual priorities, deadlines, and deliverables.
4. Improve reliability, scalability, observability, and security of the backend systems.
5. Write simple, efficient, and maintainable code
6. Function well in a fast-paced, rapidly changing environment
7. Ensuring best coding standards and practices to improve and maintain quality.

Requirements:

8. Bachelor/Master degree in CS or related field from a reputed college
9. Sound knowledge of Java technologies.
10. Solid grip on the programming basics like DS and algorithms, OOPS.
11. Experience with software design and application programming
12. Understanding & experience with software design patterns, restful APIs, and microservice architecture
13. Experience with software design and application programming
14. Strong debugging skills
15. Exposure to CI/CD and Test-Driven Development
16. Nice to have are Unix / Linux, database SQl / NoSQL, Java Spring, working knowledge on scripting (Perl, Shell Scripting).

We are looking for a creative and detail-oriented Graphic Designer to join our team in Jammu. The ideal candidate will have a strong portfolio, a passion for visual storytelling, and the ability to design across digital and print media.

Key Responsibilities-

• Create engaging and on-brand graphics for a variety of platforms.
• Collaborate with marketing content and product teams to develop design concepts.
• Edit and finalize designs based on feedback.
• Maintain brand consistency throughout all design projects.
• Stay updated with industry trends, tools and design software.

Requirements-

• 2-5 years of proven graphic design experience.
• Proficiency in tools like Adobe Photoshop, Illustrator, InDesign, CorelDRAW or similar.
• Strong portfolio showcasing creative and professional design work.
• Ability to manage multiple projects and meet deadlines.

Key Responsibilities

• Interview Panel Sourcing: Identify and connect with senior IT professionals to onboard them as freelance interview panelists on our platform.
• Candidate Engagement: Reach out to experienced IT professionals, explain the benefits of joining Incruiter, and convince them to register as interviewers.
• Boolean Search & Sourcing: Utilize Boolean search techniques and sourcing tools like Naukri, LinkedIn, and other job portals to find suitable panelists.
• Relationship Management: Build and maintain relationships with senior IT professionals to ensure long-term engagement with our platform.
• Client JD Alignment: Understand various job descriptions from different clients to ensure the right panelists are onboarded for relevant technical assessments.
• TAT Adherence: Ensure quick turnaround time for onboarding interview panelists based on business requirements.

WHAT WILL YOU NEED TO SUCCEED?

• 3+ months of experience in IT recruitment or talent sourcing.
• Strong understanding of IT technologies and job roles.
• Proficiency in sourcing tools like Naukri, LinkedIn, and Boolean search.
• Excellent follow-up skills and ability to work independently and collaboratively in a hands-on, fast-paced environment with a high degree of ambiguity.
• Excellent communication and persuasion skills to onboard senior IT professionals.
• Ability to multitask and meet onboarding targets within the defined timelines.

Job Title – Client Servicing- AOR

Location – Mumbai, Andheri

Who are we looking for:

Ideally, we don’t like Designations but for the record, we are looking for Manager- AOR Sales

What you will bring to us:

● Hard Working and Smart Working, Must be an Active Listener (to understand clients brief)

● One who has an exposure to any of the BIG AOR agency (Group M, IPG, Omnicom, Dentsu etc) and understands its protocols.

● Extremely Prompt and 100% alert on activities required by AOR agencies

● One must have patience and persistence and does not take no for an answer.

● An extrovert person who will penetrate and networking in the market and create a long-term associate

● High Proficiency in communication skills and necessary software tools and social engagement sites

● Should be solution oriented to think outside the box to meet client needs in innovative ways.

● Must be a Problem-Solver, Multitasker and Time manager to identify urgent tasks and manage time effectively to meet deadlines.

● Excellent negotiator and a good Number Cruncher

● 3 years + experience in client servicing

What process will you own and do:

● Must have influence and connections in AOR

● Building up relationships with Buyers, Planners, Client Servicing Teams in the AOR Agencies

● Ensure there is constant engagement with the AOR agencies

● Establish and Maintain Strong, long – lasting relationships with AORs.

● Identifying the upcoming brand campaigns

● Research about the brands active in media and identify the route Agency

● Coordinate with Direct Demand Generation team and get the list of the interested Brands

● Research Client Problems and Resolve using our Media Solutions

● Proactive ideas to be created using our Media for AOR agency clients

● Understand the requirement and pitch the respective agency about the interested brand

● Coordination between the internal team for client satisfaction.

● Develop and implement effective sales strategies to meet and exceed revenue targets.

● Ensuring our Media is part of every upcoming Media Budget of the Agency

● Ensuring all PO’s, Documentation, outstanding payments are always on track

● Managing relationships at all levels of decision-making positions at the Clients end.

● Understand client’s business goal, challenges, and needs.

● Develop and implement strategies to retain clients and encourage repeat business.

Qualification:

“Your Degree is Just a Piece of Paper until it can be applied to deliver results” Graduates/ Post Graduates in any stream of Business Studies (but do read the quote above)

Culture u can bring in and we mean it:

● Enthusiastic and high desire to grow and learn.

● Customer obsessed and highly accountable & responsible.

● Strong team player with a passion for innovation.

● Exhibit a strong sense of ownership and a commitment to delivering excellence in all aspects of Life

● Dedication, Positivity and Collaboration should be ones Mantra of Life

We’re not the best fit for you if:

● You are satisfied with where you are in life and do not want to push to learn/grow further.

● You believe that the best products are built by following your instincts instead of listening to users.

● You are more concerned about short-term payoffs than long-term gains.

● You are fundamentally risk averse.

● You are unable to Multitask You are working just for your own personal growth and not organization's goals 

If interested apply through link :  https://tiny.cc/NGtalent 

We are looking for a UX Designer to design software and platforms that meet people’s needs. You will combine interfaces and workflows to enhance user experience.

In this role, you should be an analytical and creative designer who is able to grasp user needs and solve problems. A strong portfolio of successful UX and other technical projects is essential.

Ultimately, you will make our product more user-friendly and intuitive to attract and retain customers.

• Understand product specifications and user psychology
• Conduct concept and usability testing and gather feedback
• Create personas through user research and data
• Define the right interaction model and evaluate its success
• Develop wireframes and prototypes around customer needs
• Find creative ways to solve UX problems (e.g. usability, findability)
• Work with UI designers to implement attractive designs
• Communicate design ideas and prototypes to developers
• Keep abreast of competitor products and industry trends

• Proven experience as a UX Designer, https://resources.workable.com/ui-designer-job-description" target="_blank">UI Designer or similar role
• Strong portfolio of design projects
• Background in project management and research
• Familiarity with interaction design and information architecture
• Proficient in design software (e.g. UXPin, Balsamiq)
• Knowledge of HTML/CSS; JavaScript is a plus
• Problem-solving aptitude
• Analytical mind with a business acumen
• Excellent communication skills
• BSc in Design, Computer Science, Engineering or a related field

Purpose

 To design, develop, test, and maintain integrated software applications, systems, and platforms

 Responsible for ensuring that the software created is reliable, scalable, and secure

 The candidate should use his/her expertise to maintain enterprise wide upstream and downstream integration

solutions that help organizations achieve their business goals and provide value to end-users

Key Accountabilities

Responsibilities will include but will not be restricted to:

 Designing and developing solutions at middleware and integration layer

 Ensure the best standards are followed for integrating with multiple upstream and downstream

applications

 Documenting and Developing APIs which are fault tolerant, performance oriented and allow for publishing

across multiple sources

 Ensure management of the interfaces on the WSO2 EI platform

 Ensure continuous monitoring, troubleshooting, and debugging

 Ensuring that the integrations development is part of the overall CI/CD pipeline

 Working with stakeholders to ensure that integration solutions meet business requirements and are

delivered on time

Technical Requirements

 A Bachelor’s degree in Computer science, software engineering, or any other equivalent field

 Has 6+ years of experience in the field of software engineering or software development

 Experience with WSO2 middleware technologies like WSO2 Enterprise Integrator (EI), WSO2 API Manager,

and WSO2 Identity Server

 Experience in developing multiple type interfaces such as SOAP, REST, WebHooks, GraphQL and having

knowledge of working on changing one type to other

 Software development skills including proficiency in a modern programming language such as

Java/C++/Python/Golang.

 The ideal candidate should have worked on application development within an enterprise ecosystem.

 The person should also have the necessary knowledge to connect to systems like mail, DB, external

systems, or APIs etc.

 Ideally the person should have demonstrated creating common interfaces or adapters for interactions

between heterogeneous systems with least amount of code change or no code change at all on both the

integrating systems.

 The person needs to be hands on and should be able to write code and review the code of teammates.

Desired Personal Qualities and Behavior

 Excellent relationship management skills with the ability to engage, negotiate and manage key

stakeholders and suppliers.

 Excellent communication, interpersonal and influencing skills.

What you need to have:

• Graduate from a good design school with 3 to 7 Years of graphic design experience
• Experience in E-commerce/ Consumer Electronics/ FMCG industry preferred
• Knowledge in Adobe Creative Suite (Photoshop/ Illustrator/ InDesign/ 2d Techniques)
• Experience in Motion Graphics and Video Editing is a plus
• Hands on experience in Adobe Premier Pro + After Effects
• Strong presentation, communication, organizational and time-management skills
• Start-up/ early-stage experience
• Ability to work in an entrepreneurial, hands-on and adaptive environment  

A strong background in Azure OR Amazon Web Services (AWS) or a similar cloud platform is a must-have, certification is a plus.

Excellent technical skills and knowledge include but not limited to: cloud methodologies like PaaS and SaaS; programming languages such as Python, Java, .Net; orchestration systems such as Chef, Ansible, Terraform; Azure IaaS servers; PowerShell scripting.

Fully aware of the DevOps cycle with hands-on on deployment models to the cloud.

Experience working with Docker and related containerization technologies.

Experience working on orchestration platforms such as AKS, RedHat OpenShift etc.

Extensive knowledge working with logging and monitoring tools such as EFK, visualization tools such as Grafana and Prometheus.

Exposure to security alert monitoring tools.