Job Responsibilities
- Responsible for identifying business requirements, requirements management, functional design, system analysis, GAP analysis, end-user training, Preparing BRD, prototyping, process design (including scenario design, flow mapping), testing, defining support procedures, and leading workstreams implementations and supporting end-to-end Odoo ERP implementations.
- Provide Functional Consulting & Business analysis by gaining industry knowledge of various business domains such as Online Retail, Manufacturing, Wholesale, Distribution, Automobile etc, with industry best practices.
- Evaluate customer’s business requirements, needs and objectives and convert the same to company processes, solutions, and modules being implemented.
- Interact with the key end-users and business owners to map applications to standard business processes and conduct a gap analysis.
- Translate business requirements to our technical team members and translate technology solutions from our technical team to the customers.
- Prepare a business requirement document (BRD) for our customer’s business needs.
- Prepare a detailed scope of work (SOW) resulting from personalization sessions to our customers in the pre-sales phase to provide proposed solutions for the customer’s business requirements.
- Manage the full life cycle of Odoo ERP Implementation and Testing phases. Analyze and report any malfunctions found in our customized solutions or standard Odoo ERP features and functionalities to the technical team. (for example, by testing different business cases or impersonating users)
- Develop solution design from what is available in Odoo as a standard feature(s) and lead the customer throughout the implementation and support phases.
- Manage all aspects of the configuration process for the customer from configuration through to acceptance and sign-off.
- Conduct business process mapping and requirements gathering sessions (workshops) with new customers to determine configuration requirements both on-site and remote.
- Ensure proper training is given to the end-users and that the new system is usable, performing appropriately and the business flow is complete and correct.
- Collaborate with other IT professionals (Technical Developers & Business Analysts) to define and implement solutions related to ERP.
- Responding to customer tickets/queries (about our products, services, solutions, ongoing ERP projects & maintenance contracts) in a timely and accurate way, via phone, email, virtual meeting or chat.
- Possessing excellent business application knowledge to enhance customer support.
- Update our internal ERP system with information about technical issues reported by the customer and useful discussions with customers.
Required Skills
- Any knowledge or work experience in any of the famous ERP systems like Odoo, Oracle, Microsoft Dynamics, SAP, etc is a huge plus.
- Ability to understand different business operations, vertices and domains like Accounting, Sales, Purchase, Manufacturing, Logistics, Supply Chain, Procurements, Retail or e-Commerce, Wholesale Industry, etc and map them with our services and solutions in Odoo ERP.
- Critical thinker - An analytical approach to problem-solving
- Intelligent, motivated, and competitive with a “roll-up-the-sleeves” and “get the job done” attitude
- Strong business judgment and common sense
- Master in Product Demonstrations
- Excellent communication (verbal, written, and presentation) and interpersonal skills (outgoing and personable)
- Ability to do multi-task, prioritize and manage time effectively
- Must have a natural analytical way of thinking and be able to explain difficult concepts to non-technical users.
- Excellent phone etiquette and active listening abilities
Shubham Vishwakarma
Full Stack Developer - Averlon
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Key Responsibilities:
- Monitor and manage accounts receivable to ensure timely payment collection.
- Follow up with clients/customers via phone, email, and letters regarding outstanding dues.
- Maintain accurate records of collections and payment status.
- Coordinate with internal departments to resolve billing discrepancies and disputes.
- Prepare recovery status reports and highlight overdue accounts to management.
- Recommend action plans for delinquent accounts and assist in initiating legal recovery, if required.
- Ensure compliance with internal financial policies and procedures.
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Spring Boot
GitA primary source of raw materials for manufacturers globally. A raw material sourcing platform with a mission to be the primary source of raw materials for manufacturers globally. Their cross border supply chain and tech solutions ensures manufacturers have access to the best quality raw materials at the right price.
Job Description
As a Backend Engineer you will be responsible for creating REST APIs which are used to drive the User Interface. Given the nature of the application, these APIs need to be very efficient and high performing.
This requires optimizing queries for faster execution and introducing database changes that may be required. We are looking for individuals with great attention to detail, who are genuine, confident, committed and not only passionate about technology, but excited to work in a fun and friendly start-up environment. T
he ideal candidate will be passionate about technology and GETTING IT DONE.
Responsibilities include:
Develop, test, implement and maintain application software
Take part in software and architectural development activities
Debug application issues and helping support respond to client queries
Participate in application development meetings
Provide accurate estimates, clearly communicate status of tasks and identification of risks
Commitment to accomplishing the task at hand and identify the fastest and most reliable way to solve a problem
Performance tuning of application code at different service levels
Interact with customers of the application and help address issues reported
ESSENTIAL SKILLS / EXPERIENCE REQUIRED
- Bachelor's degree in Computer Science or equivalent
- 1-3 years of experience with Java and Spring frameworks.
- Having good knowledge of a scripting language like python is a plus
- Experience with Spring and Hibernate/ ORM
- Understanding of relational databases and normal forms
- Understanding of NoSQL / RDBMS (Mongo or Postgres) and ability to write optimized and high-performing queries
- Strong understanding of Java concurrency, concurrency patterns, experience building thread-safe code
- Experience building RESTful web services
- Strong written and verbal communication skills
- Strong interpersonal skills and time management skills
- Strong problem-solving and analytical skills
- Experience with GIT as a VCS, Unix-based systems
- Experience with NoSQL Database is a plus Following are a set of 'good to have' skills
- React AWS Bitbucket, JIRA
Job description
We are looking for Customer Support Executive that will be the liaison between company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints, and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Roles and Responsibilities
- Interacting with customers over the phone, by email, or by chat to provide information and services
- Answering customer inquiries and complaints
- Handling customer issues and conflicts
- Escalating issues to the appropriate team
- Good understanding of Customer Support Business
Preferred candidate profile
- Graduates only
- Good communication skills
Sales Representative - India Remote (North America Region)
EST Shifts : 6 pm to 3 AM IST
Company Summary
As the leading global provider of enterprise software and information solutions for project-based businesses, Deltek helps organizations of all sizes maximize productivity and revenue. Our market leadership stems from the work of our diverse employees who are united by a passion for learning, growing and making a difference.
At Deltek, we take immense pride in creating a balanced, values-driven environment, where every employee feels included and empowered to do their best work. Our employees put our core values into action daily, creating a one-of-a-kind culture that has been recognized globally. Thanks to our incredible team, Deltek has been named one of America’s Best Midsize Employer by Forbes, a Top Workplace by The Washington Post and a Best Place to Work in Asia by World HRD Congress. www.deltek.com
Business Summary
The Deltek Global Sales team has a passion for empowering project-based businesses to achieve their goals. We relentlessly focus on our customers’ needs and strive to deliver an exceptional experience for all clients. If you are an enthusiastic, motivated professional who enjoys building and nurturing relationships – join our highly collaborative team to help power project success for our customers.
Position Responsibilities: Deltek is looking to hire experienced software sales professionals!
• In this Sales Representative role, you will work with the Architecture/Engineering community in the SMB space, highlighting how Deltek’s solution can help them manage, measure, and deliver projects, better than ever before.
• This is a fast pace, net new sales opportunity. The ability to find, develop, identify problems, present value/ROI, and bring on board happy new customers is a must.
• You’ll have state-of-the art tools such as Salesforce, SalesLoft and LinkedIn Sales Navigator, unmatched marketing support, and a strong onboarding and professional development program, in a marketplace that Deltek created and dominates, to help you accomplish your goals.
• As a new hire, you will participate in Deltek’s intensive 1-week sales training program, collaborate with and shadow your peers, work closely with a mentor, and take product training and a curated selection of LinkedIn Learning courses to develop your skills further. Deltek is a global software company with a 40+ year track record of success, great products, and happy customers. We offer many opportunities for long-term growth in your sales career Candidates in this role will be responsible for the following:
Qualifications :
• Success selling technology with a track record of exceeding quota
• 1-2 years minimum in software sales, preferably with experience in complex sales
• Experience with Salesforce
• A team player who works well in a collaborative environment and supports their colleagues
• A professional who "leans in" and takes initiative
• Outstanding verbal, written, and remote presentation skills
• Experience with Solution Selling, SPIN Selling, MEDIC, and Sandler is preferred
• Experience developing winning strategies and implementing the appropriate tactics
• A history of working with C-level prospects.
- Deep knowledge and working experience in any of Adobe Marketo or Hybris Marketing or Emarsys platforms with end to end hands-on implementation and integration experience including integration tools
- Other platforms of interest include Adobe Campaign Emarsys Pardot Salesforce Marketing Cloud and Eloqua
- Hybris Marketing or Adobe Marketo Certification strongly preferred
- Experience in evaluating different marketing platforms (e.g. Salesforce SFMC versus Adobe Marketo versus Adobe Marketing)
- Experience in design and setup of Marketing Technology Architecture
- Proficient in scripting and experience with HTML XML CSS JavaScript etc.
- Experience with triggering campaigns via API calls
- Responsible for the detailed design of technical solutions POV on marketing solutions Proof-of-Concepts (POC) prototyping and documentation of the technical design
- Collaborate with Onshore team in tailoring solutions that meets business needs using agile/iterative development process
- Perform feasibility analysis for the marketing solution that meet the business goals
- Experience with client discovery workshops and technical solutions presentations
- Excellent communication skills required as this is a client business & IT interfacing role
Responsibilities:
● Develop an overall strategy for online marketplace development and manage the day to day operations for various platforms
● Drive and own sales and revenue targets from eCommerce operations for the brand
● Coordinate with our Digital Marketing Team for promotions
● Create strategies to drive sales through eCommerce marketplaces like Amazon, Flipkart, Nykaa, Paytm, Purplle, etc
● Categorizing, listing, and positioning the company’s products on eCommerce marketplaces
● Manage various operational activities such as merchandising, post listings, customer service, etc. related to the company’s e-commerce presence
● Monitor the business performance on the e-commerce marketplaces and report the same along with recommendations to the management.
● Update and maintain e-commerce sales data and report to the management
● Ensure compliance with relevant laws & regulations while managing various agreements, contracts, disclaimers, etc
Here’s what you should have:
● Minimum of 4+ years in handling online marketplaces, preferably in the e-commerce industry
● Strong communication, analytical, negotiation, and presentation skills
● Understanding about Ads/Promotion/Coupons/AMS and Optimization of ads.
● Hands-on experience in managing and maintaining e-commerce websites/portals.
● Excellent knowledge of prevailing procedures and techniques in e-commerce.
● Masters in Marketing/MBA is a plus
Responsibilities
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings/demos with potential clients and understand their business
- Prepare and deliver appropriate presentations on products and services
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and follow up in making websites live
- Collaborate with technical team on resolving customer issues
- Gather feedback from customers or prospects and share it with internal teams
- Form alliances and partnerships in the eCommerce ecosystem
Requirements
- Proven experience as a Sales Executive or relevant role for at least 2 years
- Experience in eCommerce/SAAS/Fintech/Tech industries
- Proficiency in English
- Excellent knowledge of MS Office
- Hands-on experience with CRM software is a plus
- Fast learner and passion for sales
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Full Stack Developer - Averlon