Business Development Manager

Ensuring TMS application supports the agreed business requirements.

Review and challenge all requirements/change requests and specifications including:

Functional Requirements

Application functions

Reporting functions

Application Interfaces

Operational control activities

Audit requirements

Documenting the implementation specifications/configurations, and preparing a knowledge base for the application.

Where required, administering, the configuration of the TMS.

Develop (review if required) test scenarios and test cases and support end-users with testing

Support all type of issue resolution with the respective application owners

Identify areas of improvement, research best practices, and offer guidance and recommendations for process changes and potential solutions

Working Relationships with:

Project stakeholders and key users across various IT and business departments

External/Internal application support vendors

Testing and training team

Designation : Business Development Executive

Cadre : Team Member 

Position Reports to : Team Leader

Job Type : Full time

Location : Mumbai, BKC.

Shift Timings and Working Days:

US Shift : 7pm to 3.30 am

Working Days : Monday to Friday – Prefer male candidate  

Additional Perk offer for Night Shift: 200 RS Per working day in cash which will be provided every Friday

General Shift : 9 am to 5:30pm

Working Days : Monday to Saturday – Prefer Female candidate

Additional Perk offer for Day Shift: Free Food will be offered.

Job Description :

ABOUT FINESTAR :

Finestar is a focused organization, sight holder of De Beers group of companies. We sources rough diamonds directly from primary sources, manufacture it entirely in our own fully-integrated factories and distributes the polished diamonds across the world through our global marketing & distribution network. The group has been expanding its operations over the last 25 years and today have a presence in 8 countries. 

Job Description :

As a Business Development Executive, you will play a crucial role in our organization by conducting a substantial volume of outbound calls daily to leads and oversee end-to-end conversions. Through your effective communication and persuasive skills, you will engage with potential clients, providing insightful information to convince and convert inquiries into successful online registration.

· Making outbound calls to potential clients

· Take care of existing & New Clients

· Closing sales leads and assisting the client in entire process

· Meeting or exceeding monthly goals assigned by the Team Leader

· Working with the team and keep developing new market opportunities

· Perform any other jobs assign by management

Desired Candidate Profile :

· Excellent English communication and presentation skills, both verbal and written

· Competitive and enthusiastic personality with negotiation skills

· Excellent interpersonal and customer-facing skills

· Expertise in Microsoft Office

Other Requirements/Details :

·        Tech-savvy, proactive, and eager to learn attitude

·        The logical, solution-oriented mindset with good analytical ability

·        Bachelor’s degree in any stream

·        Fresher or 1-3 years of experience in Luxury domain is plus

·        CTC Offer : between 2.5 LPA to 3.5 LPA

·        Immediate joiner

*No Target , No Pressure*

Mumbai Based candidates only

We are looking for a Market Research Intern who will analyze customer preferences and data in order to support the decision making process regarding Product Design, Promotion and Prices.  

Skills Required

• Ability to interpret large amounts of data and to multi-task.
• Strong communication and presentation skills.
• Excellent knowledge of Documentation tools like Miro, Notion and MS Office.
• Search engines, web analytics and business research tools acumen.
• Familiarity with CRM programs.
• Adequate knowledge of data collection methods (polls, focus groups, surveys etc)
• Working knowledge of data warehousing, modeling and mining.
• Strong analytical and critical thinking.

Roles and Responsibilities

• Collecting  and consolidating consumer, competitors and market place data into reports and presentations.
• Conduct surveys to discover prospective customers’ preferences and for better understanding of Business Objectives.
• Find the gap in the market with respect to customers, and give solutions to tap the market,
• Provide competitive analysis on various companies strategies and market share.
• Prepare technical reports by collecting, analyzing and summarizing information.
• Remain fully informed on market trends.

Spacenos is the fastest-growing start-up which is innovating in the finance, edtech and marketing domain since 2015 and won multiple awards and recognitions from more than 40+ MNCs and Fortune 500 companies. Our Clients are based out of the U.S.A and Australia. We are funded & Supported by Government of Karnataka, Angel Investors and International Grants.

1. Apply for your CV and past work to be reviewed.
2. Receive a telephonic interview or assessment upon filling the final step form.

3. Receive offer letter if selected.

Our hiring process takes less than 24 hours from the time you receive the Final Step form.

Validity: Up to Dec 2023

• Liaising with clients to identify specific business problems and develop ideas
• Communicating with colleagues within the agency, such as creatives and account managers, in the process of developing a campaign
• Gaining a comprehensive context for advertising strategies by analysing a wide range of information in detail, including demographics, socio-economic and the market for the client's product and market share;
• Commissioning research from outside organisations to inform advertising strategies, using both qualitative methods, such as focus groups and structured interviews, and quantitative methods, such as demographic profiling and questionnaires
• Running research groups
• Finding an 'angle' on a specific product or service on which to base a campaign;
• Researching the product or service to be advertised, which may involve gaining technical or specific knowledge
• Reconciling the differences between consumers' current perceptions of the brand and the way the client wishes the brand to be perceived;
• Meeting the client to learn the background of the brand and advising on possible approaches to the target market
• Providing the creative team with a clearly defined brief that contains concise information on the product, audience and strategy
• Presenting conclusions and ideas to clients and other agency staff
• Analysing and interpreting customer response and sales data to evaluate the effectiveness of the campaign.

Required Skills:

1. Strong BA with presentation skills
2. US Customer Engagement experience
3. Self-driven – should be able to independently work towards the business objective.
4. Should have past experience of program management
5. Strong communication skills.
6. Must be flexible to work in overlapping times with US PST timezone.

• Assess the nature of product or service issues and resolves support problems..
• Interact with customers to help troubleshoot and resolve complex product problems or issues.
• Diagnose and resolve customer questions or problems over the telephone/Internet in the areas of system configurations/setup, product functionality, and bugs/enhancements.
• .Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions
• Leading ongoing reviews of business processes and developing optimization strategies
• Documenting and communicating the results of your efforts.
• Perform gap analysis, and identification of any areas for improvement within existing procedures, methods and business processes
  Perform Gap-Fit analysis
• Prototype potential solutions for business process re-design, provide trade-off information and suggest recommended course(s) of action
• Develop functional and technical specifications for delivering new and maintaining existing business applications.
• Act as a subject matter expert with regards to business needs and application design related activities. This may include leading configuration and design reviews within a project team .
• Should act as the liaison between the client business units and IT and lead the Business Requirements Gathering process to elicit the true needs of the client

(Job Code: BNSAN1)

No of Positions: 2

Purpose of Position:

Requirements management is one of the core skills of business analysts. Developing technical solutions to business problems, or to advance a company’s sales efforts, begins with defining, analyzing and documenting requirements. Managing requirements at the project level can help fulfill business needs. Skilled business analysts also use requirements to drive the design or review of test cases, process change requests, and manage a project’s scope, acceptance, installation and deployment

Accountability:

The Business Analyst is directly accountable to the VP of Operations. The Business Analyst will undergo a yearly performance appraisal.

Duties and Responsibilities:

1. Lead Role:

• Assisting with the business case

• Planning and monitoring

• Eliciting requirements

• Requirements organization

• Translating and simplifying requirements

• Requirements management and communication

• Requirements analysis

1. Responsibilities:

• Implementing advanced strategies for gathering, reviewing and analyzing data requirements

• Prioritising requirements and create conceptual prototypes and mock-ups

• Mastering strategic business process modelling, traceability and quality management techniques

• Applying best practices for effective communication and problem-solving

Qualifications and Skills:

Becoming a successful business analyst takes core business skills and specialized knowledge that will advance a firm’s objectives, and contribute to its remaining competitiveness in a complex economy. Business analysts are typically required to assess and validate their activities and to determine if a solution has fulfilled the requirements and achieve the business benefits in areas of workflow & customer relationship management.

1. Written and verbal communication, including technical writing skills

1. Understanding of systems engineering concepts

1. The ability to conduct cost/benefit analysis

1. Business case development

1. Modeling techniques and methods

1. Leadership Skills

1. Excellent math and organizational skills

1. Professional, courteous and positive manner

1. Ability to set priorities and manage multiple task functions simultaneously

Job Description::

• Promoting client businesses through social media and marketing platforms

• Execute marketing strategies and implementation of marketing plan

• Working on achieving target and generating revenue, Brochure/ Catalogue designing

• Participating in Event Will be responsible to bring students to the Institute

• Banding of Company

• Social media management

• Energetic, Smart

Skills::

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