Macaroni Media Co. is a group of artists, chefs, comedians, doers, dreamers, intellectuals, professionals and specialists, whose lives (literally) revolve around food. We are a full service food and beverage innovation agency, here to understand your business needs, give you valuable feedback and provide solutions for the best possible outcome. Not only that, we also take care of the execution and help you set, meet and exceed your goals. Whet your appetite, because we’re here to feed your brand!
CarOK is an on-demand car care marketplace, currently serving more than 3000 customers in Pune city. CarOK's mission is to bring trust, convenience and transparency to the unorganised car care sector in India. Having raised the 2nd round of funding we are looking for expanding our team & consolidate operations in Pune city. The current team comprises of a crew who have an experience of running successful businesses and have now come together to bring about a dynamic change in the after-sales services market for automobiles. To know more about CarOK logon to www.carok.in
• Community Management • Work closely with Brand and Digital Managers - marketing to develop, own and execute community strategy • Assist with editorial calendars, drive the ideas and concepts of engagement, and set the overall tone and direction of the community • Manage, publish content and monitor the customer relationship, community, and conversation on Facebook, Twitter, Pinterest, Instagram, Vine, Tumblr, SnapChat, Google+, Blogs, owned/on-site communities…. and more • Assist with seasonal and perennial moderation of user generated content • Listen and moderate brand mentions and sentiment across public and owned communities and conversations • Work closely with the Corporate Customer Relations Team to resolve customer service issues • Escalate issues which need attention across internal departments • Write copy consistent with the Brand voice to be used on all channels, solicit assistance from Brand copywriters as needed • Work closely with Graphic Designer on social specific imagery for various messaging and seasonal needs • Communicate content schedule each week to cross functional partners • Ensure proper tagging and tracking of all links with analytics tools • Partner with team to build authentic relationships with influencers and bloggers • Collaborate with the cross-functional teams to integrate brand into other marketing channel • Work closely with Analytics department on weekly, monthly, quarterly reporting to analyze trends, sales,traffic and growth • Research and monitor competitors presence in the social space and compile weekly reporting on most engaging content • Measure and report on business impact and customer sentiment for each social promotion and event • Communicate weekly with internal business partners on the status of social media initiatives • Provide regular qualitative and quantitative reporting on community feedback, broader conversation, and brand sentiment. • Maintain listening tools and monitoring/analytics software