Content Writer

About MyOperator:

MyOperator is a Business AI Operator, a category-leader that unifies WhatsApp, Calls, and AI-powered chat & voice bots into one intelligent business communication platform. Unlike fragmented communication tools, MyOperator combines automation, intelligence, and workflow integration to help businesses run WhatsApp campaigns, manage calls, deploy AI chatbots, and track performance - all from a single, no-code platform. Trusted by 12,000+ brands including Amazon, Domino's, Apollo, and Razorpay, MyOperator enables faster responses, higher resolution rates, and scalable customer engagement - without fragmented tools or increased headcount.

Role Overview:

We are seeking a Customer Success professional to lead and oversee the Customer Success department for our SMBG clients. This role involves managing a team Customer Success Executives. You will be responsible for driving end-to-end customer journey - from onboarding to product adoption, engagement, and retention - while building scalable processes suitable for a high-volume customer base.

Key Responsibilities:

• Lead and mentor team of Customer Success Executives.
• Drive customer onboarding, adoption, retention, and satisfaction across SMBG clients.
• Develop and implement customer success strategies and playbooks tailored for high-volume SMB customers.
• Implement and scale tech-touch engagement models for effective customer coverage.
• Develop strategies to drive deep product adoption and showcase the value of MyOperator's solutions (Cloud IVR, Call Center Software, WhatsApp API, etc.).
• Monitor health metrics, churn signals, and client escalations; design proactive action plans.
• Collaborate with Product, Sales, and Support teams to ensure a seamless customer experience.
• Deliver regular business reviews and performance reports to leadership (CEO and senior stakeholders).
• Continuously optimize processes to enhance team productivity and customer outcomes.

Qualifications:

• 3-6 years of proven experience in Customer Success / Account Management within SaaS, Telecom, CPaaS, or Cloud Communication.
• Minimum 2+ years of direct experience leading Team Leaders / Managers.
• Strong exposure to managing high-volume SMB customer bases.
• Excellent strategic thinking, problem-solving, and analytical skills.
• Tech-savvy mindset with experience implementing automation or tech-touch models.
• Experience in reporting to senior leadership (CEO/VP-level) is highly desirable.
• Exceptional communication and stakeholder management skills.

Join us at MyOperator and be part of a dynamic team that is transforming the way businesses communicate. We offer competitive compensation, comprehensive benefits, and ample opportunities for growth and career advancement. Apply today and embark on an exciting journey with us!

Benefits:

• Career growth opportunities in a fast-growing SaaS company.
• A competitive salary and performance-based incentives.
• A dynamic, inclusive, and collaborative work environment.
• Significant opportunities for professional growth and career advancement.
• The chance to make a real impact on thousands of growing businesses in India

ROLES AND RESPONSIBILITIES:

We are looking for a seasoned industry professional who has a high-performance background in ad tech business operations, partner account management & revenue optimization, team management & overall strategy driving the business. As a DSP agnostic platform, our focus is to grow the ad-exchange business while helping direct advertisers hit their KPIs.The candidate should have good analytical skills, can interpret and work with big data and should be technically inclined (coding not required) As a strategic advisor to your clients, you will have the ability to be proactive, work independently, and possess excellent customer-facing communication skills. You will act as the primary point of contact for your clients and will be responsible for ensuring their success.

JOB DESCRIPTION:

• Own all strategic and operational aspects of client relationships, including overseeing integration and onboarding of new partners
• Use strong analysis, interpretation and independent judgment to strategize and identify revenue opportunities for PnL growth
• Liaise with internal teams like product and engineering to execute strategies and deliver custom client requirements
• Ensure clients receive the highest level of customer service and support
• Conduct research to gather intelligence on competitor products and constantly update yourself on the ad tech landscape

IDEAL CANDIDATE:

• Bachelor's degree in Marketing, Advertising, or a related field.
• Minimum 2-3 years of relevant experience in areas mentioned.
• Proven account management experience working with top DSPs like Google DV 360/TTD/Criteo to grow their spends through company Exchange
• Strong understanding of programmatic advertising concepts, including audience targeting, bidding strategies, and ad formats
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Proactive mindset, capable of identifying opportunities for improvement and taking initiative to implement them.
• Strong organizational and time management abilities, with the capability to handle multiple projects and deadlines simultaneously.
• Ability to work independently and as part of a team, with a high level of self-motivation and accountability.
• Familiarity with other digital advertising platforms and technologies, such as social media advertising and ad exchanges, is a plus.

PERKS, BENEFITS AND WORK CULTURE:

• Flexible work hours and leaves
• Salary advance
• Maternity/Paternity leave benefits & adoption assistance
• Butler & Concierge services
• Team Off-sites & Celebrations

BEYOND WORK:

• Insurance benefits for you and family
• Interest-free loans
• Gift vouchers for special moments
• Fully-equipped Gym
• Education Sponsorship Programs

Required Skills and Experience:

• 5 - 11 years of experience in front-end development, with a strong focus on React.js.
• Proven experience with React.js and related technologies (e.g., Redux, React Router, Hooks, Context API).
• Strong proficiency in JavaScript, HTML5, CSS3, and modern front-end build tools (e.g., Webpack, Babel, etc.).
• Hands-on experience with RESTful APIs, Server Sent Events, WebSocket's
• Hand’s on experience with web components, micro frontends
• Deep understanding of browser apis like history, intersection observer, event handling, virtual panes, drag and drop etc
• Ability to work on a complex and fast moving code base.
• Familiarity with TypeScript and its integration with React applications.
• Strong problem-solving skills and attention to detail.

• You will get to be part of one of the largest and fastest growing accounting and advisory firms in the industry
• You will have the flexibility to manage your days in support of our commitment to work/life balance
• You will join a culture that has received multiple top “Places to Work” awards
• We believe that great work is accomplished when cultures, ideas and experiences come together to create new solutions
• We understand that embracing our differences is what unites us as a team and strengthens our foundation
• Showing up authentically is how we, both as professionals and a Firm, find inspiration to do our best work
• Numerous Employee Resource Groups (ERGs) to support our Diversity, Equity, & Inclusion (DE&I) efforts

What Work You Will be Responsible For:

• Delivering a full range of Partnership tax services for Financial Services Clients in compliance with laws and regulations within timeframe.

• Building relationships and interacting with clients to provide excellent planning, consulting and expertise.

• Providing tax planning and reviewing complex 1065 tax returns of Hedge Funds, Private Equity Funds, Venture Capital Funds, Fund of Funds and similar complex structures.

• Review and managing of the Tax returns and supporting Work papers as per US Tax Law

Compliances for:

• Form 1065, Schedules K-1,K-2,K-3
• State and Local Tax compliances
• International filling compliances

• You will be involved in all aspects of tax assignments from planning and projections to finalization.

• You will be responsible to identify tax issues and propose potential solutions to resolve them.

• You will have an opportunity to work directly with the clients and provide exemplary client service that exceeds their expectations.

• You will receive direct and comprehensive training from our Manager and Senior Managers as well as on the job training.

• As a part of our client's team, you will have an opportunity to work seamlessly with US counter parts by utilizing our state of the art technology and electronic office tools and processes.

• Excellent opportunity to learn complex tax issues affecting US and Global investment
• 
  

• Manage, train, and develop staff. Participate in the performance review process
• Volunteer for our firms technology initiatives.

Basic Qualifications:

• Bachelor’s degree in Accounting or equivalent field is required
•  3+ years of progressive US/Global taxation experience

Preferred/Desired Qualifications:

• CPA/CA or Enrolled Agent shall be an added advantage
• Experience working directly with clients and/or global counterparts
• Experience working with financial services clients.

We strongly believe in the value of diversity and creating supportive, inclusive environments where our colleagues can succeed. As such, EisnerAmper is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or protected veteran status, citizenship, or other protected characteristics under federal, state, or local law.

Job description

Copperchips is hiring full-stack spring boot developers with hands-on experience in the underneath

• Spring Boot
• AngularJs 
• Spring Data jpa
• Hibernate
• SQL
• Postgres
• Rest API

Additionally, knowledge on the underneath technologies will be a plus

• Experience in Angular.Js is a big plus
• Cloud Environments preferably AWS. GCP / Azure would also work
• Knowledge of GIT/Bitbucket, and other version management tools is a must
• Queueing frameworks, Webhooks and Event Driven Development
• CI/CD implementation using Jenkins / bamboo
• You will be responsible for
• Designing/architecting application features/modules
• Develop, build, test, and deploy software product features by adopting industry best practices
• Preparing technical documentation. Translating BRDs into FRD's. Decomposing requirements into logical work breakdown structure
• Pro-actively propose solutions and strategies to business challenges

Skills for Success

• A quick learner with good written and oral communication skills
• Should be able to take new initiatives and ownership of tasks
• Must have the ability to work independently with little to no supervision
• Must be flexible to work in a multi-shift environment
• Candidate should be willing to travel onsite for short/long-term assignments

What you need to have:

Qrata is currently searching for MERN stack developer for Omani start up Delivery Company.

Who are we?

The company begin its life in June 2018 as Oman’s first online delivery mobile application, in the capital city Muscat. The application allows customers in Muscat to place an order from a choice of restaurant or food outlet and get it delivered within the comforts of their home. The application allows services on Android and IOS both.

It’s envisions itself as the ideal delivery and discovery platform for everything under the sky. With customer satisfaction on top of our priority list ,it ensures that customers receive the best of both the worlds. A wide range of products and fast efficient delivery are the areas where the company constantly wants to excel.

Role – MERN Stack Dev.

1. 3+ years of experience in MERN (Node, React.JS)
2. Algorithms & Data structure concepts
3. B2C App / Product Company Experience
4. BE and BTECH in Computer, Computer Science, IT

What you need to have: