Note: Looking for somebody who has experience working in the Fintech domain and BFSI,
Job Brief
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As a Content Writer you will:
- update existing materials, generate novel work, and identify new ways to reach and engage consumers.
- contribute to the shaping of our stylistic and editorial guidelines.
- keep abreast of the latest SEO techniques.
- focus on appealing to consumers' interests by creating engaging material that will increase reader engagement.
Responsibilities
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- Conducting in-depth research on industry-related topics to develop original content.
- Developing content for blogs, articles, product descriptions, social media, the company websites, and press releases.
- Assisting the marketing team in developing content for advertising campaigns and marketing collateral.
- Proofreading content for errors and inconsistencies.
- Editing, reviewing, and updating existing content to improve readability.
- Ensuring all around consistency with respect to brand guidelines.
- Coordinating with marketing and design teams to create promotional materials.
- Creating compelling headlines and body copy that will capture the attention of the target audience.
- Collaborating with internal departments to establish campaign objectives, complete tasks, identify and solve problems.
- Conducting research and interviews to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing your findings.
- Identifying customers’ needs and recommending new content to address gaps in the company's current content.
Requirements
---------------
- Strong listening & communication skills.
- Excellent writing and editing skills.
- Working knowledge of content management systems.
- Familiarity with web publications.
- Ability to work in a fast-paced environment & handle multiple projects concurrently.
- Excellent research, organizational, and time management skills.
- The capacity to work independently and collaboratively.
- Ability to work efficiently without compromising quality or accuracy.
- Proficient in all Microsoft Office applications.
Background
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- Proven content writing or copywriting experience.
- A portfolio of published articles.
- Bachelor's degree in Communications, Marketing, English, Journalism, or related field.
About Pericius Technologies Pvt Ltd
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- Handle incoming customer calls professionally and efficiently.
- Make outbound calls to follow up on customer inquiries or resolve issues.
- Provide accurate information about products or services to customers.
- Resolve customer complaints and ensure customer satisfaction.
- Update customer information in the database during and after each call.
- Collaborate with other team members to address customer needs effectively.
- Meet or exceed individual and team performance targets.
- Follow communication scripts and guidelines to ensure consistency.
- Stay updated on product knowledge and industry trends.
- Escalate complex issues to the appropriate department or supervisor.
- Proven experience in a customer service or voice process role.
- Excellent verbal communication skills in English+ Hindi.
- Strong active listening and problem-solving abilities.
- Ability to multitask and work in a fast-paced environment.
- Basic computer skills.
Job Title: Business Development Executive - Staffing Services & Client Relationship Management
Location: [Hyderabad]- Work from office
Employment Type: Full-time
Job Summary:
We are seeking a dynamic Business Development Executive to drive growth in staffing services and maintain strong client relationships. You will identify new business opportunities, close deals, and ensure client satisfaction.
Key Responsibilities:
- Identify and develop new clients for staffing services.
- Maintain strong client relationships and address their staffing needs.
- Generate leads through networking, cold calling, and online platforms.
- Present proposals, negotiate terms, and close deals.
- Collaborate with the recruitment team to meet client expectations.
- Monitor client satisfaction and resolve issues promptly.
Qualifications:
- Bachelor’s degree in Business, Marketing, or related field.
- Proven experience in business development or sales, preferably in staffing.
- Strong communication, negotiation, and problem-solving skills.
- Ability to meet and exceed sales targets.
What We Offer:
- Competitive salary and incentives.
- Growth and development opportunities.
We are looking for an AI Architect to join our team.
Responsibilities
- Architecture Design: Develop scalable and efficient AI architectures.
- Technical Guidance: Provide expertise and guidance to development teams.
- System Integration: Collaborate to integrate AI technologies into systems.
- Performance Optimization: Optimize AI models and infrastructure.
- Data Management: Manage large datasets for AI training.
- Ethical Considerations: Address ethical and privacy concerns.
- Technical Documentation: Create comprehensive technical documentation.
- Collaboration and Communication: Collaborate with stakeholders.
- Problem-Solving: Analyze and troubleshoot technical issues.
- Continuous Learning: Stay updated with AI advancements.
Requirements
- Education: Bachelors or masters degree in computer science or related field.
- Experience: 8+ years of experience with 3+ years as an architect. Extensive experience in Gen AI and LLM technologies, including exposure to open source LLMs is a must.
- Technical Expertise: Proficiency in NLP, machine learning, and deep learning. Familiarity with open source LLM frameworks like GPT-3/4 or similar models.
- Architectural Design: Ability to design scalable and efficient AI architectures.
- System Integration: Skill in integrating AI technologies, including open source LLMs, into new or existing systems.
- Performance Optimization: Experience in optimizing AI models and systems, including open source LLMs, for efficiency.
- Data Management: Knowledge of handling large datasets for Gen AI and LLM training, including open source LLMs.
- Ethical Considerations: Understanding of AI ethics and privacy concerns, particularly relevant to open source LLMs.
- Collaboration and Communication: Strong teamwork and communication skills.
- Problem-Solving: Aptitude for troubleshooting and resolving technical challenges related to open source LLMs.
- Continuous Learning: Willingness to stay updated with advancements in Gen AI, LLMs, and open source LLM technologies.
Responsibilities:
- Writing and reviewing great quality code.
- Understanding functional requirements thoroughly and analysing the client's needs in the context of the project.
- Envisioning the overall solution for defined functional and non-functional requirements, and being able to define technologies, patterns and frameworks to realize it.
- Determining and implementing design methodologies and tool sets.
- Enabling application development by coordinating requirements, schedules, and activities.
- Being able to lead/support UAT and production roll outs.
- Creating, understanding and validating WBS and estimated effort for given module/task, and being able to justify it.
- Addressing issues promptly, responding positively to setbacks and challenges with a mindset of continuous improvement.
- Giving constructive feedback to the team members and setting clear expectations.
- Helping the team in troubleshooting and resolving of complex bugs.
- Coming up with solutions to any issue that is raised during code/design review and being able to justify the decision taken.
- Carrying out POCs to make sure that suggested design/technologies meet the requirements.
- Passionate about building great solutions.
- Mentoring the team members to meet the client's needs and holding them accountable for high standards of delivery.
- Being able to understand and relate technology integration scenarios and be able to apply these learnings in complex troubleshooting scenarios.
- Relevant expertise in C#, . Net framework/. Net core, Web Services/WCF/Web API, ASP. Net/MVC. JavaScript, OO JavaScript (ES6 onwards), HTML5/CSS, Angular/React/VueJS, OOA and OOD Concepts, Serverside JS: NodeJS/Express.
- Experience in Relational Database: SQL Server/MySQL/Oracle, Cloud Platform: Amazon/Azure/Google Cloud.
- Experience in Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha, Repositories: Git/SVN/TFS, CI/CD Tools: Jenkins/Grunt/Gitlab/Azure DevOps, Container Ecosystem: Docker/Kubernetes/Anthos.
- NoSQL DB: MongoDB/Cassandra/CouchDB/HBase/MarkLogic, Cloud Database: CosmosDB/ IBM DB2/SAP HANA/Amazon Aurora/DynamoDB.
- Knowledge of high-quality professional software engineering practices for agile software development cycle, including coding standards, code reviews, source control management, build processes, testing, and deployment.
- Fundamental knowledge of design patterns.
- Experience in communicating effectively with users, other technical teams, and management to collect requirements, describe software product features, and technical designs.
- Languages: C#, JavaScript, OO JavaScript (ES6 onwards).
- App Framework: . Net Framework/. Net Core.
- Web Framework: ASP. Net/MVC.
- Markups: HTML5/CSS.
- CSS Framework: Bootstrap/Foundation/Bulma.
- Frontend Framework: Angular 6 ( ) /React/VueJS.
- API Framework: WebServices/WCF/WebAPI.
- Relational Database: SQL Server/MySQL/Oracle.
- Cloud Platform: Amazon/Azure/Google Cloud.
- Testing Frameworks (Web): MSTest/NUnit/Jasmine/Karma/Mocha.
- Repositories: Git/SVN/TFS.
Mandatory skills
- CSG Singleview (even a little exposure with any component is good enough).
- At least One telecom project experience, i.e., billing /charging or rating modules.
- Broad understanding of UNIX operating environment
- Hands-on experience in developing and executing test plans and scripts
Secondary exp:
- Experience with multi-user, complex software applications
- Mix platforms such as Windows/ Linux
- Able to gain a basic understanding of client requirements.
- Agile methodology experience and knowledge of testing methodology.
As a Technical Program Manager in this team, you will own one of our Learning Tracks end to end:
1. Backend Developer Track (Java, Springbot, OOP, LLD, HLD)
2. Full Stack Developer Track (HTML, CSS, JS, MERN Stack)
3. QA Automation track (Java, Selenium, TestNG, Cucumber, API Testing) Refer to the Curriculum pages at Crio for the full details of each track - Crio Programs
4. Your goal is to make that track the best learning experience in the world.
5. You will be making a difference in thousands of careers in this role. You will get to experience working at a startup with some of the brightest and most enthusiastic minds.
*In this role, you will work closely with multiple stakeholders and teams across Crio. Crio is on a sharp growth trajectory, having already grown 3x in the past few months. This provides a massive opportunity for new hires to take up challenges and scale quickly with the company.
https://www.linkedin.com/feed/hashtag/?keywords=role&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Role and Responsibilities:
1. Full ownership of the Learning Track.
2. Make the best possible learning track in the market.
3. Analyze the track metrics and identify areas for improvement, address these and drive/execute the necessary improvements
4. Focus areas include learning outcomes, jobs outcomes and graduation rates.
5. Work closely with the growth team, delivery team, subject matter experts, mentors and external companies.
6. Handle B2B requirements for these courses.
7. Grow and pick up additional skills and responsibilities, including creation and ownership of additional tracks or categories
8. Drive continuous improvement in Session Quality and Mentoring quality
9. Own the processes and tools for the track
10. Learning outcome definitions
11. Interviews/Onboarding and Certification for Mentors, SMEs, Teaching Assistants and Project Engineers
12. Mocks/Revisions/P2P interviews/Interview Preparation for our learners
13. Lead a team of Product Engineers for curriculum work
14. Work with Production team to productionalize/standardize/visualize content
15. Consume feedback from learners, mentors, creators and learner interviews. Address them effectively
16. Do market research and work with SMEs to keep the track relevant to the evolving industry
https://www.linkedin.com/feed/hashtag/?keywords=qualifications&highlightedUpdateUrns=urn%3Ali%3Aactivity%3A7005446995368697856">#Qualifications and Experience
1. 2+ years of coding experience and good familiarity with the tech stack for that track (e.g. HTML, CSS, JS and MERN for our Full Stack Track)
2. Looking to get into Management areas with a background of strong technical knowledge
3. Strong ownership and attention to detail with solid communication skills.
4. 4+ years of software industry experience preferred with experience leading a team Additional Details
5. This is a full-time position
6. Preferred: Candidates who are available to start immediately
7. The office location will be Bangalore
Note: *If you are currently looking for a job and want to apply for this position, then you can alos apply through this link below: https://lnkd.in/gk5CxCFA">https://lnkd.in/gk5CxCFA
Position: TEST LEAD
Job Description:
- 7+ years of experience in testing manual / automation.
- Experience in testing migration projects is Must.
- Ability to understand content migration testing requirements
- Ability to understand and define testing scope, risks, constraints, dependencies, and assumptions
- Engage with key users and stakeholders in defining testing requirements, approach, plan & validation
- Identify, document and validate source and target data requirements
- Work with key users and stakeholders to identify and resolve data issues
- Good written and verbal communication skills, with the ability to communicate technical terminology to people with limited or no technical understanding
- Ability to work in tight deadlines
- Status reporting to senior management and stake holders
Skills and Experience
- Designing test plans, scenarios, scripts, and procedures. Executing tests on source code.
- Analyzing test results and reporting to the development team.
- Working with the development team to correct bugs and errors
- Preferred: Insurance or BFSI domain experience
- Testing experience of Insurance products like PAS / Policy Admin System, Billing, Claims
- AINS Certification a plus
- 5-8 Years of Experience required.
Roles and Responsibilities
As an Escalation Associate, you will be at the front of handling and resolving customer complaints and Grievances from various touchpoints (Not Limited to Complaints, Social Media Escalations, Consumer Forum complaints, etc.). You will work with other departments and ensure closure and recovering a customer’s experience.
- Tracking all Customer complaints/escalations in real-time.
- Acknowledge all customer complaints, connect with customers (Over emails as well as on calls), understand the problem clearly, and assure a timely resolution.
- Coordinate and follow up internally for an end-to-end closure on each complaint handled.
- Proactively escalate cases that are about to breach standard TAT.
- Work on RCAs (Root Cause Analysis), of complaints, handled, to facilitate process improvement internally.
- Liaison with team members and team leads on a regular basis.
- Publish MIS on Escalation Cases and follow up steps to be shared with Team Leaders for Agent coaching and improvement.
- Adhere to compliance policies.
Required Skills & Experience
- A strong Customer-centric approach.
- Can work under pressure and handle difficult conversations.
- Can understand problems clearly.
- Ownership and solution-oriented approaches should understand and deliver end-to-end resolutions.
- A team player can coordinate and liaise with internal and other departments seamlessly.
- Fluent in written and conversational English. Regional Language Hindi, Kannada, Tamil, Telugu is a strong plus.
- Academic Qualifications- Bachelor’s Degree preferred or equivalent experience considered.
- 1 -2-year experience in customer service (or related fields), fresher’s can be considered who matches above criteria.
Preferred Skills
- Background in customer service, escalations/complaints handling, social media handling.
- Experience in email handling, inbound calls.
Role: Power BI Developer
Company: KOCH (https://www.kochind.com/" target="_blank">https://www.kochind.com)
Type: Permanent (Direct payroll)
Edu: Any Full time Graduates
Exp : 4+ Yrs
Job Location: Kundalahalli,Near Brookefield Hospital, Bangalore -560037
Job Description:
-
3+ years’ experience developing and implementing enterprise-scale reports and dashboards.
-
Proficiency with MS Power BI / SSRS.
-
Knowledge of logical and physical data modeling concepts (relational and dimensional).
-
Understanding of structured query language (SQL).