Content Writer

Job Title: Customer Support Executive

Location: HSR, Bangalore

Work Mode: In-office (6 days a week)

Shift: Rotational Shifts Week-off: Rotational

About the Role:

We are looking for a proactive and empathetic Customer Support Executive to join our team. You will be the first point of contact for our customers, ensuring prompt, professional, and effective resolution to their queries, complaints, and requests across multiple channels.

Key Responsibilities

● Handle inbound and outbound customer calls, emails, and chat queries.

● Provide accurate information about products/services and resolve issues within defined SLAs.

● Escalate unresolved issues to the appropriate department and follow up until closure.

● Maintain detailed records of customer interactions in the CRM system.

● Coordinate with cross-functional teams to ensure seamless customer experience.

● Meet daily/weekly performance

Strong Enterprise Data Modeller profile (Modern Data Platforms)

Mandatory (Experience 1) – Must have 7+ years of experience in Data Modeling or Enterprise Data Architecture, with strong hands-on expertise in designing conceptual, logical, and physical data models for enterprise data platforms

Mandatory (Experience 2) – Must have Strong hands-on experience with enterprise data modeling tools such as Erwin, ER/Studio, PowerDesigner, SQLDBM, or similar enterprise data modeling tools

Mandatory (Experience 3) – Must have Deep understanding of dimensional modeling (Kimball / Inmon methodologies), normalization techniques, and schema design for modern data warehouse environments.

Mandatory (Experience 4) – Proven experience designing data models for modern data platforms such as Snowflake, Databricks, Redshift, Dremio, or similar cloud data warehouse / lakehouse systems.

Mandatory (Experience 5) – Must have strong SQL expertise and schema design skills, with the ability to validate data model implementations and collaborate closely with data engineering teams

Mandatory (Education) – Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related technical field.

Mandatory (Note) – Total experience should not be greater than 14 years

Job overview:

We are seeking an experienced React.js Developer who is passionate about crafting high-quality, scalable, and performant front-end applications. The ideal candidate should have strong hands-on experience in modern JavaScript frameworks, UI development, and a keen eye for detail.

Key Responsibilities

• Develop and maintain responsive web applications using React.js, JavaScript (ES6+), HTML5, and CSS3.
• Build scalable and reusable UI components with React Hooks, Redux/Context API, and component-driven architecture.
• Optimize app performance to ensure fast load times, smooth interactions, and cross-browser compatibility.
• Write clean, modular, well-documented code following industry best practices and Git-based workflows.
• Troubleshoot, debug, and enhance existing features based on user feedback, analytics, and technical requirements.
• Integrate RESTful APIs and collaborate closely with backend engineers, designers, and product managers.
• Stay updated with emerging trends, tools, and best practices in front-end development to continuously improve the codebase and architecture.

Required Skills

• 4+ years of hands-on experience in React.js and JavaScript (ES6+).
• Strong understanding of HTML5, CSS3, Flexbox, Responsive Design, and UI frameworks (Tailwind/Bootstrap).
• Experience with state management using Redux, Redux Toolkit, or Context API.
• Hands-on experience with REST APIs, asynchronous programming, and front-end build tools (Webpack, Babel, npm/yarn).
• Good understanding of version control using Git.
• Ability to write efficient, scalable, and re-usable components following best practices.

* Bachelor's degree in computer science or related fields preferred.

* 8+ years of experience developing core Java applications across enterprise, SME, or start-up

environments.

* Proven experience with distributed systems and event-driven architectures.

* Expertise in Spring Boot, Spring Framework, and RESTful API development.

* Experience in designing, building, and monitoring microservices.

* Solid background in persistence technologies including JPA, Hibernate, MS-SQL, and

PostgreSQL.

* Proficient in Java 11+, including features like Streams, Lambdas, and Functional

Programming.

* Experience with CI/CD pipelines using tools such as Jenkins, GitLab CI, GitHub Actions, or

AWS DevOps.

* Familiarity with major cloud platforms: AWS, Azure, or GCP (AWS preferred).

* Front-end development experience using React or Angular with good understanding of

leveraging best practices around HTML, CSS3/Tailwind, Responsive designs.

* Comfortable in Agile environments with iterative development and regular demos.

* Experience with container orchestration using Managed Kubernetes (EKS, AKS, or GKE).

* Working knowledge of Domain-Driven Design (DDD) and Backend-for-Frontend (BFF) concepts.

* Hands-on experience integrating applications with cloud services.

* Familiarity with event-driven technologies (e.g., Kafka, MQ, Event Buses).

* Hospitality services domain experience is a plus.

* Strong problem-solving skills, with the ability to work independently and in a team.

* Proficiency in Agile methodologies and software development best practices.

* • Skilled in code and query optimization.

* Experience with version control systems, particularly git

About the co.– Our client is an agency of the world’s largest media investment company which is a part of WPP. It is a global digital transformation agency with 1200 employees across 21 nations. Our team of experts support clients in programmatic, social, paid search, analytics, technology, organic search, affiliate marketing, e-commerce and across traditional channels. 

Job Location: Gurgaon

Reporting of the role This role reports to the Technology Architect,

Key Accountabilities: This role is for a Technical Specialist who can understand and solves complex functional, technical, and architectural practices that cover data and can understand the end-to-end data lifecycle capabilities and technologies and provide architectural guidance in the selection, articulation, and use of the chosen solutions.

The successful candidate will be expected to interact with all levels of the business and technical community, seeking strong engagement with all stakeholders. The candidate should be an expert in functional data architecture & design, including strong data modelling. A candidate who is self-disciplined, with a keenness to master, suggest, and work with different technologies & toolsets. The role would also involve intensive interaction with the business and other technology functions, so good communication skills and the ability to work under pressure is essential

What you’ll bring:

 5-7 years of strong experience in working with SQL, Python, ETL development, and AWS.

 Strong Experience in writing complex SQLs

 Good Communication skills  Work with senior staff and business leaders to identify requirements for data/information across the core business domains

 Work with Project Managers Business Analysts and other subject matter experts to identify and understand requirements

 Good experience working with any BI tool like Tableau, or Power BI.  Familiar with various cloud technologies and their offerings within data specialization and Data Warehousing.

 Snowflake is good to have. 

Minimum qualifications:

 B. Tech./MCA preferred

 Excellent 5 years Hand on experience in Big data, ETL Development, and Data Processing

Regards

Team Merito

We are seeking extremely smart & independent senior developers who are gung ho about building large scale systems that are going to have a big impact on millions of customers. You will:

Responsibilities:

• Lead design and development of products working closely with business team.
• Independently own software components and co-own entire applications with a small group of fellow developers.
• Formally mentor junior software engineers on the team, reviewing design documents, (peer) reviewing code, providing design direction and guidance.
• Build performant, scalable, yet secure, enterprise ready back end architectures that can support millions of users in parallel.
• Establish strong engineering best practices and champion their adoption.

Requirements:

• 4+ years' experience in software product development and delivery.
• Bachelors or Masters degree in engineering (preferably computer science or sister branches) from a reputed institute (preferably IITs, NITs, or other top engineering institutes).
• Strong grasp of CS fundamentals, algorithms and excellent problem-solving abilities.
• All experience should be from good product development or e-commerce background.
• Able to take ownership of working with at least one of mobile or web app teams for complete integration with backend.
• Must have shown good stability in all your previous associations.
• Have strong backend knowledge and cloud development exposure.
• Proficiency in Java, Spring boot, Hibernate, REST API development.
• Worked with at least 1 RDBMS (Mysql preferred).
• NoSql is a plus.
• Have used or are very hands-on with Microservices, Docker, Kubernetes, Gradle/Ant, Kafka, GIT/bitbucket in a very agile work place.
• Writing high quality code which is made better by unit tests and integration tests is how you work.
• Comfortable with exploring proven open source tech stack like Grafana, Kibana, Jira, Prometheus, caches like Redis/Memcached, task queues like celery, to name a few.
• Knowledge of test driven development and AWS tech stack will be a good plus.

Job Description

About Jodo:- 

A mission-oriented early-stage fin-tech startup which is building a suite of carefully tailored financial products and delivery mechanisms to fulfill the aspirations and needs of middle-income households in urban India. Jodo is started by three co-founders, who have a pedigreed education background (IIT/IIM) and relevant professional experience in financial services. More importantly, they come from a similar background as the customer segment they are serving, and have done extensive customer research to understands the needs of the customer. It is backed by high-quality investors.

Responsibilities:-

-UI developer should be highly skilled in Web Design and implementation with a passion for building great web-based user interfaces.
-Elegantly implement page designs in standards-compliant dynamic XHTML and CSS.
-Strong knowledge of internet/web technologies and languages such as javascript, jQuery, DHTML,   CSS/XHTML, XML, JSON API.
-Advocating Web interaction design best practices with a focus on consistency and usability.
-Create rapid prototypes of interfaces to be used as a blueprint for content and technical development.
-Work closely with back-end developers to find ways to push the limits of existing Web technology in service of creating the best possible user experience.
-Ensuring pages are programmed error-free, cross-browser, cross-platform, and optimized for download performance.

• Develop new user-facing features
• Build reusable code and libraries for future use
• Ensure the technical feasibility of UI/UX designs
• Optimize application for maximum speed and scalability
• Assure that all user input is validated before submitting to back-end
• Collaborate with other team members and stakeholders.
•  

Strong on HTML,CSS & JAVASCRIPT

We are looking for a PHP Developer responsible for managing back-end services and the interchange of data between the server and the users.

Responsibilities and duties:

• Develop, record, and maintain cutting edge web-based PHP applications on portal plus premium service platforms.
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications.
• Utilize backend data service.

Skills and Knowledge:

• Strong knowledge of PHP
• Knowledge of HTML, CSS, and JavaScript, etc
• Writing well designed, testable, efficient code by using best software development practices
• Knowledge of WordPress, Laravel, and CodeIgniter (preferred)
• Knowledge of any one framework of PHP (Required)

Programming Languages needed:

• HTML
• CSS
• JavaScript
• PHP (Required)
• Laravel/WordPress/CodeIgniter (preferred)

Who Can Apply:

• Who has a minimum experience of 6 months
• Who has Maximum experience of 1 year only
• Who are from Surat
• Who are willing to relocate to Surat
• Who have relevant Skills & Knowledge

Freshers Are Also Welcome !!!

***** SURAT CANDIDATES ARE MORE PREFERRED *****