Content Writer

Job Title: HR

Department: People & Culture (HR)

Location: Surat / Ahmedabad (On-site)

Employment Type: Full-time

About the Company

We are an AI-driven nutrition platform on a mission to make healthier eating and living effortless. Our technology translates ingredients and dishes into reliable nutrition profiles, personalizing recommendations based on individual goals, contexts, and preferences — across home cooking, daily routines, and restaurant ordering.

Our stack includes Flutter mobile apps, a Python/Django API, real-time data services, and ML models for tagging, ranking, and predictions. We’re building a delightful, safe, and scalable experience that helps users choose better meals and track progress — with strong privacy, quality, and performance standards.

Role Summary

As the HR Lead, you will own and build HR end-to-end — from talent acquisition and employer branding to performance management, compensation, compliance, employee engagement, and HR analytics.

This is a hands-on role suited for a builder who can set up scalable People Operations processes in a fast-moving product startup.

Key Responsibilities

Talent Acquisition & Employer Branding

• Manage full-cycle hiring across Engineering, Product, Design, Data, QA, and Operations.
• Create structured hiring workflows — JDs, sourcing plans, scorecards, and interview loops.
• Build an employer branding playbook (careers page, social content, referral program, and events).

People Operations & Experience

• Design onboarding/offboarding experiences (pre-boarding, day-1, 30/60/90 plans, exit interviews).
• Implement and manage HRIS/ATS systems, attendance, asset management, and documentation.
• Drive engagement through town halls, recognition programs, wellness initiatives, and surveys.

Performance, Growth & Rewards

• Implement OKRs and quarterly performance reviews with competency matrices.
• Partner with leadership on compensation benchmarking, offer structures, and ESOP administration.
• Identify learning needs and plan L&D initiatives, mentorships, and manager enablement programs.

Policies, Compliance & Risk (India)

• Draft and maintain HR policies (Code of Conduct, Hybrid Work, Leave, IT/Security, Travel).
• Ensure statutory compliance: POSH (ICC setup), PF/ESI/PT, Shops & Establishments, Gratuity.
• Oversee payroll inputs, proof collection, and all employment letters (Offer, Probation, Confirmation).
• Manage vendor contracts (background checks, insurance, wellness) and maintain data privacy practices.

Culture & Communication

• Foster a respectful, inclusive culture; manage grievance and disciplinary procedures fairly.
• Keep leadership informed through concise updates, backed by HR data and insights.

Required Qualifications

• 5–8+ years of HR/People Ops experience in high-growth startups or product companies.
• Proven track record in setting up recruitment pipelines and HR processes from scratch.
• Strong understanding of Indian HR compliance: POSH, S&E, PF/ESI/PT, Payroll, Gratuity.
• Hands-on experience with HRIS/ATS tools, dashboards, and data analysis.
• Excellent communication, stakeholder management, and confidentiality handling skills.

Preferred (Nice to Have)

• Experience hiring for tech roles (Flutter, Python/Django, Data/ML, DevOps).
• Exposure to ESOPs, IP, and confidentiality agreements.
• Experience in health-tech/food-tech or privacy-sensitive domains.
• Background in change management and organization scaling (20→100+ employees).

KPIs / Success Metrics (First 6–12 Months)

• Time-to-hire: ≤ 35 days | Offer acceptance rate: ≥ 80%
• Onboarding NPS: ≥ 8/10 | 90-day retention: ≥ 95%
• Compliance: 100% statutory readiness, zero payroll errors
• Performance: Timely quarterly reviews with actionable OKRs
• Engagement: Improved eNPS and measurable L&D participation

Ways of Working

• Process-light, outcome-focused: Clear SLAs for hiring and employee requests.
• Data-driven: Dashboards for hiring funnel, attrition, headcount, and cost per hire.
• Documentation-first: Maintain policy wikis, templates, and checklists.
• Partner closely with Founders, Engineering, and Finance, ensuring proactive communication.

Strong Product, UI/UX Designer Profile, with a focus on B2B SaaS/ Enterprise Products

Mandatory (Experience 1) – Must have 2+ years of hands-on experience in Product design, with a strong track record in B2B SaaS

Mandatory (Experience 2) – Must have experience in designing for complex domains such as automation platforms, low-code platforms, data management tools etc

Mandatory (Tools) – Proficient in Figma and familiar with modern design tools such as Notion, Framer, Webflow, Builder.io, Zapier, Replit, Lovable.

Mandatory (Portfolio) – Strong portfolio showcasing case studies, user research and UX work for B2B Enterprise SaaS products

Mandatory (Background) - BDes / MDes from Good Design college (Diploma not considered) OR B2B SaaS Company

Mandatory (Skill) - Must have Good Communication Skills

Oversee and manage end-to-end supply chain operations (imports, customs, warehousing, logistics, inventory)

Coordinate with international suppliers, clearing agents, and freight forwarders

Forecast demand and maintain optimal inventory levels to prevent stockouts or overstocking

Improve operational efficiency, reduce costs, and ensure on-time delivery SLAs

Manage warehouse partners across locations (3PLs) and ensure best practices

Ensure compliance with import/export laws, EPR compliance, and sustainability norms

Maintain accurate reports on SKU movements, aging inventory, and replenishment schedules

We are hiring a Java Production Support Engineer with hands-on experience in Java, Spring Boot, and Splunk. You’ll be responsible for ensuring smooth functioning of our production systems by proactively monitoring, troubleshooting, and resolving issues in real time.

Key Responsibilities

• Provide L2/L3 support for Java/Spring Boot-based applications in production.
• Monitor logs and system health using Splunk and other observability tools.
• Troubleshoot performance, latency, and availability issues.
• Perform root cause analysis (RCA) and work with dev teams for permanent fixes.
• Support incident and change management processes.
• Create and maintain runbooks and support documentation.

Must-Have Skills

• Strong knowledge of Java, Spring Boot, and REST APIs.
• Proficient in using Splunk for log analysis and monitoring.
• Good understanding of relational databases (SQL) and Linux commands.
• Experience with CI/CD tools (Jenkins, Git) and basic scripting (Bash, Python).
• Analytical thinking and excellent problem-solving skills.

Ampro Export is a dynamic and rapidly growing company specializing in high-purity premium spices including cumin, turmeric, cardamom, chili, and coriander. With a strong presence in the international market, we pride ourselves on delivering exceptional products and services to our clients worldwide. We are committed to maintaining the highest quality standards and building long-term relationships with our customers.

We are seeking a motivated and enthusiastic Sales Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the Sales industry, develop your sales skills, and contribute to the growth of our business. 

Main Responsibilities:

• Logging all relevant incident/service request details, allocating categorization and prioritization codes.

• Providing first-line investigation and diagnosis using approved tools, systems and procedures.

• Resolving/fulfilling incidents/service requests that are in scope.

• Technical Escalations - escalating incidents/service requests that cannot be resolved/fulfilled within agreed timescales or are out of Service Desk/1st Line scope, to the next level technical team which may include 3rd Parties or other non-Assurance functions.

• Engaging and arranging external technical and non-technical support where hands and eyes support are required on-site.

• Following-up with external technical and non-technical support organizations including 3rd parties until incident/request resolution/fulfilment.

• Managerial Escalations – escalating incidents/service requests that are at risk of failing or have failed agreed SLAs/OLAs, or that are out of scope, which may include 3rd Parties or internal roles (e.g. Service Manager, Account Manager).

• Keeping customers informed of progress.

• Owning incidents/requests from ticket creation to resolution/fulfilment/closure.

• Closing all resolved/fulfilled incidents/requests and other queries. • Communication with customers – keeping them informed of incident/request progress, notifying them of impending changes or agreed outages, etc.

• Ensure the Configuration Management System (CMS) is maintained/updated.

• Maintain an exceptional level of customer service during any engagements with Customers/3rd Parties/Internal Teams.

• Ensure communication at all times is clear, concise, meaningful, professional and efficient.

• Provide feedback to appropriate Line Manager on how the Service Desk (Tier 1 and Escalation Management) and supporting functions can improve.

• Identify need for Problem Management for reoccurring Incidents/Events.

• Understanding of and familiarity with Customers’ services and solutions.

• Compliance with Service Operations processes (Event Management, Incident Management, Request Fulfilment, Change Management, and Problem Management) and associated metrics (SLAs/OLAs/KPIs/other metrics).

• Actively participate as required in meetings (customer, 3rd party, internal).

• Conducting customer satisfaction call backs/surveys as agreed. • Coach/guide Junior staff and new starters.

• Act as delegate for Senior staff.

• Act as technical escalation gate for Junior staff. • Higher First Line Fix/Right First Time than Junior staff. 

Experience

• 12+ x months experience in Customer Service/Contact Centre/Help Desk/Service Desk role (must).

• 12+ x months in a process driven organization (must).

• Experience working in a multi-cultural/international environment (desirable).

• Experience in fault diagnosis/troubleshooting and fulfilling requests (must).

Requirements

Must have (1.5 - 10) years of experience in front end development in an internet startup

Deep knowledge of Angular practices and commonly used modules based on extensive work experience

Proficiency with javascript and html5

Extensive knowledge of CSS and JS methods for providing performance visual effects and keeping the frame rate above 30 fps at all times

Thorough understanding of the responsibility of the platform, database, API, caching layer, proxies and other web services used in the system

Creating custom general use modules and components which extend the elements and modules of core Angular

Ability to understand business requirements and translate them in to technical requirements

Roles and responsibilities

Delivering a complete front end application

Ensuring high performance on mobile and desktop

Writing tested, idiomatic and documented Javascript, HTML, CSS

Co-ordinating the workflow between graphic designer, HTML coder and yourself

Cooperating with the back end developer in the process of building restful API

Communicating with external webservices

Ensure high quality graphic standards and high consistency

Stay up to date on emerging technologies

Write functional requirement documents and guides

Must have skills (Angular 6, CSS, HTML, Javascript (ES5 and ES6), rest ful API, Product company / startup experience)

About the company:

💰 Early-stage, funded, growing, growing fast, profitable!

🎯 Mission Driven: To help small & large Indian businesses grow faster

Min. Experience: 3+ years in Full Stack Development

Skillset:

• You primarily identify as a full-stack engineer and are comfortable working on the server-side as well as UI side.
• You have shipped code to production recently and regularly
• You are driven and care about doing a good job and improving your craft.
• You have high integrity, and you are reliable
• You have excellent coding, programming, and problem-solving skills.
• You have experience with implementing modern architectural patterns.
• You have good debugging skills and coding practices
• You are fluent in using the tools of the trade: Editors, Git, Command line, Slack, Jira
• You should have relevant experience in the Ruby on Rails stack.
• You have experience with multiple ORMs
• You have experience in Postgres / MySQL
• You have experience in ReactJS

What you can expect from us:

• Mentorship, growth, great work culture
• We are a people-first team. Mentorship and continuous improvement are a part of the team’s DNA
• We believe in solving problems from first principles
• A good balance between deep focussed work and collaborative work, we won't bother you with unnecessary meetings

What we ask from you:

• Bring your software engineering — both individual brilliance and collaborative skills.
• Bring your good nature — we're building a team that supports each other.
• Be vested or interested in the company vision
• Take ownership of your product
• Should be capable of handling one complete product end-to-end - with minimal oversight

Bonus:

• If you have DevOps expertise: Docker, Kubernetes, AWS
• If you have amazing frontend skills
• If you have created or contributed to an open-source component or library, we will love to see the code
• If you have given a talk or spoken in a meetup/conference
• If you have a hobby project, we will love to hear about it
• If you have previously worked in startups

Job Summary

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members.Required Candidate profile:

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.

Optional skills:

• Clarity on OOPs Concepts.
• Create, implement and maintainence of Web Services using both REST and SOAP API.

Responsibilities and Duties

• Ability to handle multiple responsibilities and prioritize in a dynamic environment.
• Should be able to manage the whole project solely or in a team.
• To develop and deploy new features, modules and write bug free code for the web-based applications.
• To optimize pre-written PHP Code and MySQL queries bringing efficiency to the overall project.
• Test, debug, clean the code and review the code written by other team members

Required Experience, Skills and Qualifications

• Must have good working knowledge of MVC Structure like Codeigniter and Laravel
• Must have good knowledge of technologies like AJAX, JavaScript, jQuery, HTML / CSS
• Must have good understanding of MySQL / MySQLi, Should be able to write MySQL queries, joins, optimization etc.
• Must be comfortable working with WAMP/LAMP Environment.
• Must have experience with GIT / GITHUB.