As an ideal candidate, you should have proven experience in a highly technical field, such as software development, computer science, or engineering. Your ability to evaluate and analyze complex information is second to none, and you have a natural desire to help people understand things that are hard to understand.
Objectives of this Role
- Develop comprehensive documentation that meets organizational standards
- Obtain a deep understanding of products and services to translate complex product information into simple, polished, and engaging content
- Write user-friendly content that meets the needs of the target audience, turning insights language that sets our users up for success
- Evaluate current content and develop innovative approaches for improvement
Daily and Monthly Responsibilities
- Research, outline, write, and edit new and existing content, working closely with various departments to understand project requirements
- Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
- Work with development and support leads to identify all documentation repositories, revise and edit, and determine the best solution for data compilation and centralized storage
- Research, create, and maintain information architecture templates that uphold organizational and legal standards, and allow for easy data migration
- Develop content in alternative media forms for maximum usability, with a consistent and cohesive voice across all documentation
Skills and Qualifications
- Bachelor’s degree in relevant technical field
- 1-3 years’ industry experience as an effective technical writer
- Proven ability to quickly learn and understand complex topics
- Previous experience writing documentation and procedural materials for multiple audiences
- Superior written and verbal communication skills, with a keen eye for detail
- Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
Preferred Qualifications
- Proven ability to handle multiple projects simultaneously, with an eye for prioritization
- Firm understanding of the systems development life cycle (SDLC)
- Previous software development experience
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About us:
At Astra Security, we're not just a team; we're innovators, protectors, and storytellers.
As a U.S. & India based powerhouse, we proudly offer a state-of-the-art Pentest Platform that mimics hacker behaviour. We're not just about finding vulnerabilities; we've discovered 100,000+ of them for our clients! And guess what? We defend against over a million threats daily.
Our accolades speak for our excellence—from being recognized as ‘The Most Innovative Security Company’ by Prime Minister Narendra Modi to bagging the CyberTech100 title in 2021.
Why Join Us?
Because words are magical, and here at Astra, we believe they can make the digital world safer.
We're on a thrilling journey, and we need You, who can translate intricate technical tales into captivating content. Ready to embark on this cyber-adventure?
Your Mission (If You Choose to Accept):
- Craft content that bridges the gap between tech buffs and novices—think blog posts, white papers, and landing pages.
- Play a pivotal role in content management and project coordination.
- Guide and inspire budding writers on our team.
- Join forces with SEO, development, and design maestros to produce stellar content.
- Ensure every word we publish is a masterpiece—optimised, insightful, and valuable.
- Work with the marketing and frontend developer on the feedback shared and amend design changes.
- Work & come up with design guidelines for the brand
Requirements:
- 4+ years in content writing, especially in SaaS or content marketing realms.
- A flair for SEO and a penchant for NLP.
- The ability to decode complex tech puzzles and pen them down with finesse.
- Organizational prowess, self-driven spirit, and an eagle-eyed attention to detail.
- Prior experience of content marketing would be a big plus.
- A sprinkle of experience in the cybersecurity world would be the cherry on top!
- Bonus: Familiarity with WordPress/Webflow CMS.
Benefits of joining the Astra Squad:
- Embrace the cosy remote work lifestyle.
- Feel the startup adrenaline pumping through your veins.
- Your brilliance showcased to thousands of eager readers and users.
- Revel in our open, growth-centric ambiance; it's like a digital playground.
- Dive deep into the captivating world of cybersecurity.
- And yes, get ready for some unforgettable workcations—think Chikmagalur & Jim Corbett.
We are looking "ERP Functional Consultant" for Reputed Client @ Permanent Role.
Experience: 2-6 Yr
• Analyze business processes and provide solutions using ERP systems.
• Gather customer requirements and conduct gap analysis.
• Any ERP package implementation experience and understanding of business processes.
• Perform system configuration, installation, data migration and testing.
• Provide user training and support.
• Coordinate with Technical Team on solution design, programming and validation.
• Has a good understanding of business application concepts and terminologies.
• Has ability to take ownership, accountability and initiative.
• Has excellent problem solving skills.
• Effective time management skills.
• Willing to travel will be an added advantage.
• Should have good communication in Hindi,English
Customer Support Executive Responsibilities:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.
Customer Support Executive Requirements:
- Excellent interpersonal and written and oral communication skills.
- Excellent computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
- Fluent in English
- Office Work Location: Malad (East) Mumbai, Maharastra.
JD - System Analyst
- Analysis and design of technical functionality and features.
- Creation of requirements document and definition, Epics, User stories and addition of same to Fresh Release.
- Facilitate daily scrums, stand-ups and meetings to monitor project progress and resolve any issues the team may be experiencing.
- Collaborate with product owner and stakeholders and clear project obstacles and impediments that could slow down the team’s progress.
- Meet and coordinate with internal stakeholders to establish project scope, system goals, and requirements.
- Help the team boost their productivity and performance and helps development team create high-quality products.
- Arrange and optimize product backlog.
- Develop, analyze, prioritize, and organize requirement specifications, data mapping, diagrams, and flowcharts for developers and testers to follow.
- Translate highly technical specifications into clear non-technical requirements.
- Manage the set-up and configuration of systems. Provide documentation of all processes and training as needed.
- Define and coordinate the execution of testing procedures and develop test cases to serve the overall quality assurance process.
- Draw up, supervise and document testing schedules for complete systems.
- Perform design, implementation, and upgrades of information systems to meet the business and user needs.
- Implement best practices for scalability, support ability, ease of maintenance and system performance.
- Identify options for potential solutions and assess them for both technical and business suitability.
- Oversee implementation of a new system including data migration.
JOB DESCRIPTION
Product Analyst
About Us:-
"Slack for Construction"
Early stage startup cofounded by IIT - Roorkee alumnis. A Mobile-based operating system to manage construction & architectural projects. Material, all the info is shared over whatsapp, mobile app to manage all this in one single place - almost like a slack tool for construction.Mobile app + SAAS platform - administration and management of the process, 150000 users, subscription based pricing.It helps construction project owners and contractors track on-site progress in real-time to finish projects on time and in budget. We aim to bring the speed of software development to infrastructure development.Founded by IIT Roorkee alumni and backed by industry experts, we are on a mission to help the second largest industry in India-Construction make a transition from pen and paper to digital.
About the team
As a productivity app startup, we value productivity and ownership most. That helps raise our own bar and the bar of people we hire.We follow agile and scrum approaches for product development and use best of class tools and practices. Measuring our progress on a weekly basis and iterating fast enables us to build breakthrough modules and features rapidly.If you join us, You will be constantly thrown into challenging situations. Decisions that you take, will directly impact our clients and sales. That's how we learn.
Techstack -
- Prior experience in any data driven decision making field.
- Working knowledge of querying data using SQL.
- Familiarity with customer and business data analytic tools like Segment, Mix-panel, Google Analytics, SmartLook etc.
- Data visualisation tools like Tableau, Power BI, etc.
Responsibility -
"All things data"
- Ability to synthesize complex data into actionable goals.
- Critical thinking skills to recommend original and productive ideas
- Ability to visualise user stories and create user funnels
- Perform user test sessions and market surveys to inform product development teams
- Excellent writing skills to prepare detailed product specification and analytic reports
- Help define Product strategy / Roadmaps with scalable architecture
- Interpersonal skills to work collaboratively with various stakeholders who may have competing interests
Designation - BDE
Location - Mumbai
Skills - software sales in the banking and Insurance domain
Exp - 3+ yrs
WHAT YOU WILL DO:
-
● Create and maintain optimal data pipeline architecture.
-
● Assemble large, complex data sets that meet functional / non-functional business requirements.
-
● Identify, design, and implement internal process improvements: automating manual processes,
optimizing data delivery, re-designing infrastructure for greater scalability, etc.
-
● Build the infrastructure required for optimal extraction, transformation, and loading of data from a wide
variety of data sources using Spark,Hadoop and AWS 'big data' technologies.(EC2, EMR, S3, Athena).
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● Build analytics tools that utilize the data pipeline to provide actionable insights into customer acquisition,
operational efficiency and other key business performance metrics.
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● Work with stakeholders including the Executive, Product, Data and Design teams to assist with
data-related technical issues and support their data infrastructure needs.
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● Keep our data separated and secure across national boundaries through multiple data centers and AWS
regions.
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● Create data tools for analytics and data scientist team members that assist them in building and
optimizing our product into an innovative industry leader.
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● Work with data and analytics experts to strive for greater functionality in our data systems.
REQUIRED SKILLS & QUALIFICATIONS:
-
● 5+ years of experience in a Data Engineer role.
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● Advanced working SQL knowledge and experience working with relational databases, query authoring
(SQL) as well as working familiarity with a variety of databases.
-
● Experience building and optimizing 'big data' data pipelines, architectures and data sets.
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● Experience performing root cause analysis on internal and external data and processes to answer
specific business questions and identify opportunities for improvement.
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● Strong analytic skills related to working with unstructured datasets.
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● Build processes supporting data transformation, data structures, metadata, dependency and workload
management.
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● A successful history of manipulating, processing and extracting value from large disconnected datasets.
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● Working knowledge of message queuing, stream processing, and highly scalable 'big data' data stores.
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● Strong project management and organizational skills.
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● Experience supporting and working with cross-functional teams in a dynamic environment
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● Experience with big data tools: Hadoop, Spark, Pig, Vetica, etc.
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● Experience with AWS cloud services: EC2, EMR, S3, Athena
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● Experience with Linux
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● Experience with object-oriented/object function scripting languages: Python, Java, Shell, Scala, etc.
PREFERRED SKILLS & QUALIFICATIONS:
● Graduate degree in Computer Science, Statistics, Informatics, Information Systems or another quantitative field.
You’ll be responsible for:
- Owning significant architectural and product areas of the platform
- You’ll make the key decisions and see them through to successful user engagement
- Delivering features that make a big impact on our growth journey
- Writing high-quality, highly-performant code
- Pushing changes every week
- Participating in code reviews and architectural discussions - we want you to bring your expertise to the team and make us all better engineers
You’ll be successful if you are:
- An expert with Kotlin and the rest of the Android ecosystem
- Collaborative and want to see the team succeed in its goals
- Practical about tradeoffs between speed and polish
- Passionate about showing others how to do something new
- Excited to join a small team that moves quickly