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Job Title: Junior SaaS Sales Representative

Location: Hyderabad

About Us:

SurveyHeart is a versatile online platform designed to facilitate the creation and management of surveys, quizzes, forms, polls, and questionnaires. Our user-friendly interface is accessible via web browsers and dedicated mobile applications for both Android and iOS devices. We are committed to fostering a collaborative and growth-oriented environment where fresh talent can thrive.

Job Summary:

We are seeking a motivated and enthusiastic Junior SaaS Sales Representative to join our sales team. This entry-level position is ideal for individuals eager to start their career in software sales and contribute to SurveyHeart's growth. The successful candidate will engage with potential customers, understand their needs, and demonstrate how our solutions can benefit their operations.

Key Responsibilities:

Market Outreach:

• Identify and research potential clients through various channels, including online research, social media, and industry events.
• Reach out to prospects via phone calls, emails, and meetings to introduce our SaaS solutions.
• Participate in relevant events to generate leads and convert them into clients.

Customer Engagement:

• Connect with existing users to understand their needs, requirements, and pain points.
• Conduct product demos to showcase features and benefits to potential clients.
• Develop and maintain strong relationships with prospects to provide tailored solutions.
• Collaborate with the sales manager to develop proposals and presentations for clients.

Customer Success:

• Actively engage with customers to understand their business goals and help them achieve desired outcomes using SurveyHeart products.
• Assist customers in maximizing the utilization of the SurveyHeart products.

Happy Customers:

• Maintain regular communication with clients to monitor satisfaction, address concerns, and identify opportunities for upselling or cross-selling.
• Gather client feedback and collaborate with internal teams to drive continuous improvement of our products and services.
• Strive to achieve sustained and higher Net Promoter Score (NPS) and Customer Satisfaction (CSAT) scores.

Additional Responsibilities:

• Stay updated on industry trends and competitor offerings to effectively position our products.
• Maintain accurate records of all sales activities and client interactions in the CRM system.
• All other tasks that improve the customer satisfaction and revenue

Qualifications:

• Master's degree in Business, Sales, Marketing, or a related field.
• Excellent verbal and written communication skills.
• Basic understanding of software applications with the ability to learn new technologies quickly.
• Strong ability to build relationships and engage with clients effectively.
• Self-driven with a proactive approach to achieving individual and team goals.
• Prior experience or internships in SaaS sales is a plus but not mandatory.

Key Responsibilities:

• Design, develop, and maintain responsive and visually appealing websites, focusing on user experience and functionality.
• Build high-converting landing pages tailored to various marketing campaigns and objectives.
• Implement and optimize contact forms for lead generation, ensuring seamless integration with email marketing systems.
• Set up and manage email marketing campaigns using platforms like Mailchimp, Constant Contact, or similar.
• Integrate analytics tools (e.g., Google Analytics, HubSpot) to track website performance and digital marketing metrics.
• Work closely with the marketing team to align website content and design with ongoing campaigns and business goals.
• Conduct A/B testing on landing pages and email marketing materials to improve conversion rates.
• Troubleshoot website issues, including speed optimization and mobile responsiveness.
• Keep up-to-date with industry trends, emerging technologies, and best practices in web development and digital marketing.

Required Skills and Experience:

• Proven experience as a Web Developer, with a portfolio demonstrating previous projects, especially landing pages and contact forms.
• Strong proficiency in HTML, CSS, JavaScript, and responsive web design frameworks like Bootstrap.
• Familiarity with content management systems (CMS), such as WordPress, Joomla, or Drupal.
• Experience with digital marketing tools, including email marketing platforms (Mailchimp, Active Campaign, etc.) and Google Analytics.
• Understanding of SEO principles and best practices.
• Knowledge of integrating third-party services (CRM, email marketing, lead capture tools, etc.) into websites.
• Excellent problem-solving skills, attention to detail, and the ability to work independently and as part of a team.

Job Title: Senior Manager for Ecommerce**

**Location:** [Faridabad]

**About Us:**

[Pannkh] is a dynamic and rapidly growing e-commerce company focused on Women apparels. We specialize in providing top-quality products to our customers through various online marketplaces. As a leader in the industry, we are looking for a seasoned Senior Manager to join our team and drive our catalog operations to new heights.

**Key Responsibilities:**

**1. Catalog Management:**

- Oversee the end-to-end process of checking and uploading catalog content to ensure accuracy, completeness, and compliance with platform guidelines.

- Develop and maintain a standardized catalog format for optimal customer experience and search optimization.

**2. Quality Control (QC) of Catalog:**

- Implement robust quality control processes to ensure the accuracy and consistency of product listings, images, and descriptions.

- Address and rectify any discrepancies or issues identified during the QC process.

**3. Business Development:**

- Collaborate with cross-functional teams to identify opportunities for product expansion and assortment growth.

- Establish and maintain relationships with suppliers, manufacturers, and distributors to source new and unique products.

**4. Inventory Management:**

- Monitor inventory levels, forecast demand, and coordinate with procurement and fulfillment teams to optimize stock levels.

- Implement strategies to minimize overstock and stockouts, ensuring efficient use of resources.

**5. Marketing on Marketplaces:**

- Develop and execute marketing strategies on various online marketplaces to enhance product visibility and drive sales.

- Utilize marketplace tools and advertising options to optimize product listings and increase conversion rates.

**6. Pricing Strategy:**

- Conduct market research and analysis to determine competitive pricing strategies that maximize profitability while maintaining competitiveness.

- Monitor pricing trends and adjust strategies in response to market dynamics.

**Qualifications:**

- Bachelor’s degree in Business Administration, Marketing, or related field (Master’s preferred).

- 5+ years of experience in e-commerce catalog management, with a proven track record of success in similar roles.

- Extensive knowledge of online marketplaces (e.g., Myntra,Ajio,Flipkart,Amazon, Shopify) and their respective catalog management systems.

- Strong analytical skills and proficiency in data-driven decision-making.

- Excellent communication and interpersonal skills, with the ability to work effectively in a collaborative, cross-functional environment.

- Demonstrated experience in business development and vendor/supplier relationship management.

What you’ll be doing:

LiteStore is seeking a dynamic and driven Management Trainee to join our passionate team. This role offers a unique opportunity to work closely with the company's founders, contributing to the strategic initiatives that drive LiteStore's growth and success. As a Management Intern, you will gain invaluable insights into the world of innovative retail, D2C brands, digital-to-physical brand transitions, and building strategic initiatives.

Responsibilities:

1. Collaborate directly with LiteStore's Strategic Initiatives Team to support their day-to-day activities and strategic priorities.
2. Conduct in-depth research and analysis on market trends, competitor landscape, and potential growth opportunities to inform decision-making.
3. Assist in preparing and refining presentations, reports, and documentation for internal and external stakeholders.
4. Participate in brainstorming sessions, idea generation, and strategic planning discussions.
5. Help coordinate and manage special projects, events, and initiatives that align with LiteStore's vision and goals.
6. Liaise with cross-functional teams, including Projects, Operations, Finance and Business Development, to drive efficient and effective execution of key projects.
7. Provide administrative support, including calendar management, scheduling meetings, and handling communication on behalf of the Team.
8. Maintain confidentiality and professionalism while handling sensitive information and high-level interactions.

Qualifications:

• Currently pursuing a Bachelor's or Master's degree in Engineering, Business Administration, Entrepreneurship, Marketing, or a related field.
• Strong passion for entrepreneurship, retail innovation, and the startup ecosystem.
• Excellent research, analytical, and problem-solving skills.
• Exceptional written and verbal communication abilities.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
• Highly organized with a keen eye for detail and the ability to manage multiple tasks simultaneously.
• Self-motivated, proactive, and able to work independently as well as collaboratively in a fast-paced environment.
• Professional demeanor, strong interpersonal skills, and the ability to interact with individuals at all levels.
• Prior internship experience in a startup, entrepreneurship, or business-related role is a plus.

• Financial Management - Planned hours, Actuals, ETC, EAC, overall cost, revenue, budget, and management of financial variance, & create SOW’s
• Risk Management - Managing and ensuring that all potentials risks/issues are properly communicated to all stakeholders with correct owners for the same identified and/or putting in a resolution plan in the form of risk register.
• Schedule Management - Ensure all project milestones, deliverables, Go-lives, deployment dates etc. are met and in case of any variance, keeping all the stakeholders informed with relevant reasons.
• Status Update - Status reports to clients using project management tools like Jira, SF, Microsoft office suite with all the details based on status from resources. Reports to KPi management showing the health of each projects.
• Process: Setup the stand operating processes that ensure the project teams are process oriented, and provide documentation to the clients.
• Others - Resourcing, maintaining overall project status, resolving project management related issues that may arise, performance approval, aligning projects to company objectives.

• Bachelor’s in computer science
• Excellent writing and speaking skills.
• Quick learner and interest to learn new skills.
• US healthcare IT experience
• PMP/Scrum master Certification.

• Java or any other object-oriented programming language.
• Restful webservices.
• SQL/NOSQL databases.

• Jira
• Salesforce
• Confluence/SharePoint
• Slack or any other project communication tools.
• Timesheets (like Clarizen)

• Agile/Kanban development

• JavaScript
• HTML5
• CSS
• HL7/FHIR certifications
• AWS/Azure/GCP

• Health Insurance
• Employee reward programs
• Employee Skill development programs