Technical Content Writer

Description:

At Digicorp, we design and develop world-class digital products for startups, scale-ups, and enterprises. We specialize in building web, mobile, and cloud-based applications that are scalable, simple, and impactful. Our mission is to help businesses turn ideas into meaningful software products that create real value.

What we are looking for?

• A MERN Stack Developer with 3–5 years of experience.
• Strong expertise in Node.js, React.js, and Python.
• Passion for coding, problem-solving, and building innovative solutions.
• Team player with good communication skills and a proactive mindset.

What will you do at Digicorp?

• Develop, test, and maintain scalable web applications using MERN stack.
• Write clean, reusable, and efficient code in Node.js, React.js, and Python.
• Collaborate with designers, product managers, and other developers to deliver high-quality solutions.
• Optimize applications for performance, scalability, and speed.
• Debug and fix issues to ensure smooth functionality of applications.
• Stay updated with the latest technologies and apply best practices in development.

Qualification / Requirement

.       4-12 years core development experience in VisionPLUS product in

credit card processing domain

.       Exposure to VMx / WNGSFM is required

.       Strong hands-on working knowledge in CMS/FAS module

.       Strong knowledge of CICS

.       Should have strong knowledge of VisionPLUS online architecture and troubleshooting experience in online area

.       Should be experienced in z/OS Software Change Management tools - Endevor and Changeman

.       Experience in design and development of medium complexity problems

.       Good knowledge and experience of DevOps & Agile discipline

Strong interpersonal and communications skills

We are looking for a proactive and people-savvy individual to serve as the bridge between our clients and our Customer Success Managers (CSMs). This role is ideal for someone who enjoys client interaction, problem-solving, and ensuring smooth delivery of post-sales services.

Key Responsibilities:

• Act as the first point of contact for clients post-onboarding
• Assist the CSM team in understanding client requirements and priorities
• Coordinate between internal teams and clients to ensure timely updates and follow-ups
• Help track deliverables and ensure SLAs are met
• Maintain clear communication records and update CRMs accordingly
• Handle client feedback, concerns, and route them to appropriate internal stakeholders

What We’re Looking For:

• Strong communication and interpersonal skills
• Ability to manage multiple tasks and work under pressure
• Good understanding of customer service processes
• Basic knowledge of CRM tools (HubSpot, Salesforce, etc.) is a plus
• Fresher or 1-2 years of experience in customer-facing roles preferred

Location: Hyderabad, India. WFO only 

The Software Sales Representative is responsible for promoting and selling software products to prospective clients. This includes understanding customer needs, presenting software solutions, managing the sales process, and closing deals. The role requires a mix of technical knowledge, sales skills, and the ability to build lasting relationships with clients.

Key Responsibilities:

1. Sales Prospecting:

• Identify and target potential clients or companies that could benefit from the software solutions.
• Conduct outreach through calls, emails, networking, and events to generate new business opportunities.

1. Customer Needs Analysis:

• Understand client needs and requirements through consultations and meetings.
• Conduct product demos and presentations to showcase how the software meets the client's needs.

1. Sales Presentations & Demonstrations:

• Prepare and deliver presentations and software demonstrations to prospects.
• Customize presentations based on the client’s business goals and technical environment.

1. Negotiation & Closing Deals:

• Negotiate pricing, terms, and contracts with customers.
• Close deals by overcoming objections and addressing customer concerns.

1. Relationship Management:

• Maintain ongoing relationships with existing clients to ensure satisfaction and upsell or renew business.
• Provide post-sales support and troubleshooting as needed to ensure client success.

1. Market Research:

• Stay updated on industry trends, competitors, and the evolving software market.
• Use this knowledge to advise customers on the best solutions and strategies.

1. Reporting & Documentation:

• Track and report sales progress, client interactions, and pipeline status.
• Update CRM systems with accurate sales data, meetings, and communications.

1. Collaboration:

• Work closely with marketing, product development, and customer support teams to align sales strategies with business goals.
• Provide feedback to the product team about client needs and market trends.

Qualifications:

• Education: Bachelor's degree in business, marketing, or a related field (preferred).
• Experience: Proven experience in software sales or technology sales (3-8 years preferred).
• Skills:
• Strong communication and presentation skills.
• Ability to understand and explain technical software concepts.
• Negotiation and closing skills.
• Proficiency with CRM tools and sales tracking software.
• Personal Attributes: Self-motivated, goal-oriented, and able to work independently.
• Technical Knowledge: Familiarity with software products or services relevant to the company’s offerings.

Responsibilities:

• Develop and maintain dynamic websites and web applications using PHP, HTML, CSS, JavaScript, and other relevant technologies.
• Proficient in frontend frameworks and libraries like HTML, CSS, Bootstrap, jquery, ajax.
• Design and implement both static and dynamic websites catering to client requirements.
• Create and maintain Content Management Systems (CMS) and Customer Relationship Management Systems (CRM).
• Utilize problem-solving skills to troubleshoot and resolve issues in existing web applications.
• Collaborate with cross-functional teams to ensure effective communication and successful project delivery.
• Keep abreast of industry trends and emerging technologies to continually improve development processes.

Requirements:

• Bachelor’s degree in Computer Science, Engineering, or relevant field.
• Proven work experience as a PHP/ CodeIgniter Developer with a strong understanding of frontend and backend development.
• Expertise in creating static and dynamic websites, along with hands-on experience in CRM development.
• Strong problem-solving skills with the ability to analyse and resolve complex issues efficiently.
• In-depth knowledge of PHP frameworks such as CodeIgniter and Laravel, RESTfull APIs.
• Familiarity with version control systems (e.g., Git) and agile methodologies.
• Excellent communication skills and the ability to work in a collaborative team environment.
• Proficiency in MySQL, SQL
• Should be able to integrate thirdparty APIs

Preferred Qualifications:

• Experience in deploying and managing web applications on different hosting platforms.

Web / FE design

VueJS

Bootstrap

Java Script

Node.JS

Python

SQL Server

Azure

Agile