Content Writer

About the Role

We are looking for a talented LLM & Backend Engineer to join our AI innovation team at EaseMyTrip.com and help power the next generation of intelligent travel experiences. In this role, you will lead the integration and optimization of Large Language Models (LLMs) to create conversational travel agents that can understand, recommend, and assist travelers across platforms. You will work at the intersection of backend systems, AI models, and natural language understanding, bringing smart automation to every travel interaction.

Key Responsibilities:

• LLM Integration: Deploy and integrate LLMs (e.g., GPT-4, Claude, Mistral) to process natural language queries and deliver personalized travel recommendations.
• Prompt Engineering & RAG: Design optimized prompts and implement Retrieval-Augmented Generation (RAG) workflows to enhance contextual relevance in multi-turn conversations.
• Conversational Flow Design: Build and manage robust conversational workflows capable of handling complex travel scenarios such as booking modifications and cancellations.
• LLM Performance Optimization: Tune models and workflows to balance performance, scalability, latency, and cost across diverse environments.
• Backend Development: Develop scalable, asynchronous backend services using FastAPI or Django, with a focus on secure and efficient API architectures.
• Database & ORM Design: Design and manage data using PostgreSQL or MongoDB, and implement ORM solutions like SQLAlchemy for seamless data interaction.
• Cloud & Serverless Infrastructure: Deploy solutions on AWS, GCP, or Azure using containerized and serverless tools such as Lambda and Cloud Functions.
• Model Fine-Tuning & Evaluation: Fine-tune open-source and proprietary LLMs using techniques like LoRA and PEFT, and evaluate outputs using BLEU, ROUGE, or similar metrics.
• NLP Pipeline Implementation: Develop NLP functionalities including named entity recognition, sentiment analysis, and dialogue state tracking.
• Cross-Functional Collaboration: Work closely with AI researchers, frontend developers, and product teams to ship impactful features rapidly and iteratively.

Preferred Candidate Profile:

• Experience: Minimum 2 years in backend development with at least 1 year of hands-on experience working with LLMs or NLP systems.
• Programming Skills: Proficient in Python with practical exposure to asynchronous programming and frameworks like FastAPI or Django.
• LLM Ecosystem Expertise: Experience with tools and libraries such as LangChain, LlamaIndex, Hugging Face Transformers, and OpenAI/Anthropic APIs.
• Database Knowledge: Strong understanding of relational and NoSQL databases, including schema design and performance optimization.
• Model Engineering: Familiarity with prompt design, LLM fine-tuning (LoRA, PEFT), and evaluation metrics for language models.
• Cloud Deployment: Comfortable working with cloud platforms (AWS/GCP/Azure) and building serverless or containerized deployments.
• NLP Understanding: Solid grasp of NLP concepts including intent detection, dialogue management, and text classification.
• Problem-Solving Mindset: Ability to translate business problems into AI-first solutions with a user-centric approach.
• Team Collaboration: Strong communication skills and a collaborative spirit to work effectively with multidisciplinary teams.
• Curiosity and Drive: Passionate about staying at the forefront of AI and using emerging technologies to build innovative travel experiences.

Requirements:

• Should have total experience of 8+ years.

• Good understanding of Overall Calypso Architecture

• Hands-on experience on V17 of Calypso is mandatory

• Hands on Calypso development and customizations , like Scheduled Tasks, Reports, Engines, Messages,

Accounting

• Understanding and application of Calypso APIs in detail

• Understanding and hands-on experience of J2EE - Spring is added mandatory

• Good analytical skills

• Good understanding of Calypso message and sender frameworks and accounting framework

• Ability to write SQL queries and understanding Calypso database tables

• Good and effective communication skills

• Experience on working in Agile methodology

• Should have experience working with Jira or version One or Rally

• Should have leadership skills

• Should have hands-on experience of Leading Calypso Development teams for more than 3-4 years

• Should have experience of executing development/customization projects from analysis, designing,

estimation, coding, unit testing, supporting UAT and BUAT, to Go-live to Production support

• Lead the daily/weekly meetings with client

• Should have experience preparing Status/Progress reports

• Should have experience of working in DevOps enabled environment including Jenkins, Code Quality &

Control tools, DVCS, Git

• Experience in developing enterprise wide web-based n-Tier applications using Microsoft and JavaScript technology stack.
• Fluent knowledge and hands-on experience in C# ASP.Net WebAPI with .Net Core/ .Net 5+, Angular (4/5+) with TypeScript, Angular Material, CSS, HTML 5, Bootstrap.
• Knowledge of nHibernate, IoC Containers, any SQL DB and any NoSQL DB would be an added advantage.
• Having experience in container technology (Kubernetes/Dockers) and microservices implementation would be an added advantage.
• Hands on experience in unit testing using tools like xUnit and mocking framework etc. CI/CD process are an added advantage
• Good knowledge and experience of OOAD, SOA and RESTful based patterns and implementation.
• Good understanding of Design patterns and their implementation
• Should be able to work independently with new technologies

Role - Senior Analytics Executive

Experience - 1-2 years

Location - Open (Remote working option available)

About Company :-

Our team is made up of best in class digital, offline, and integrated media experts who work together to enhance media's contribution to Google's business. Our team operates in a seamlessly integrated way across strategy, planning, investment, creative, business sciences and analytics, data and technology. The profile of people who work are world class, committed to establishing a new high water mark in the media industry.

About the role/ Some of the things we'd like you to do:

- Support the Analytics team and other stakeholders with analytics agendas impacting campaigns, measurement frameworks, and campaign optimization.

- Conduct thorough data analysis using various tools and software within MFG to provide insights and recommendations that align with client needs.

- Collaborate with internal stakeholders across disciplines and countries to understand client objectives, providing support and expertise in data and analytics while identifying opportunities for advanced analytics solutions.

- Formulate strategic recommendations with the team based on gathered insights, and support the delivery of reporting for clients.

- Continuously improve project performance and processes by collaborating with the team to develop new tools and solutions.

About yourself/ Requirements:

- Bachelor's degree in a related quantitative field (e.g. Statistics, Business Analytics, Economics, Computer Science, etc.)

- 1-2 years of relevant work experience in data analysis; digital media experience desired

- Strong knowledge of various data analysis tools and software (e.g., Excel, SQL, R, Python, Tableau).

- Is proficient in statistical principles and how they apply to tasks/work items.

- Excellent problem-solving skills and the ability to analyze complex data sets.

- Strong communication and interpersonal skills, with the ability to present data-driven insights to both technical and non-technical audiences.

- Ability to work independently and as part of a team, with strong collaboration skills.

- Demonstrated ability to manage multiple projects and prioritize tasks effectively.

- Passion tor continuous learning and staying current with industry trends and best practices in analytics.

Overview

As an engineer in the Service Operations division, you will be responsible for the day-to-day management of the systems and services that power client products. Working with your team, you will ensure daily tasks and activities are successfully completed and where necessary, use standard operating procedures and knowledge to resolve any faults/errors encountered.

Job Description

Key Tasks and Responsibilities:

Ensure daily tasks and activities have successfully completed. Where this is not the case, recovery and remediation steps will be undertaken.

Undertake patching and upgrade activities in support of ParentPay compliance programs. These being PCI DSS, ISO27001 and Cyber Essentials+.

Action requests from the ServiceNow work queue that have been allocated to your relevant resolver group. These include incidents, problems, changes and service requests.

Investigate alerts and events detected from the monitoring systems that indicate a change in component health.

Create and maintain support documentation in the form of departmental wiki and ServiceNow knowledge articles that allow for continual improvement of fault detection and recovery times.

Work with colleagues to identify and champion the automation of all manual interventions undertaken within the team.

Attend and complete all mandatory training courses.

Engage and own the transition of new services into Service Operations.

Participate in the out of hours on call support rota.

Qualifications and Experience:

Experience working in an IT service delivery or support function OR

MBA or Degree in Information Technology or Information Security.

Experience working with Microsoft technologies.

Excellent communication skills developed working in a service centric organisation.

Ability to interpret fault descriptions provided by customers or internal escalations and translate these into resolutions.

Ability to manage and prioritise own workload.

Experience working within Education Technology would be an advantage.

Technical knowledge:

Advanced automation scripting using Terraform and Powershell. 

Knowledge of bicep and ansible advantageous. 

Advanced Microsoft Active Directory configuration and support.

Microsoft Azure and AWS cloud hosting platform administration.

Advanced Microsoft SQL server experience.

Windows Server and desktop management and configuration.

Microsoft IIS web services administration and configuration.

Advanced management of data and SQL backup solutions.

Advanced scripting and automation capabilities. 

Advanced knowledge of Azure analytics and KQL.

Skills & Requirements

IT Service Delivery, Information Technology, Information Security, Microsoft Technologies, Communication Skills, Fault Interpretation, Workload Prioritization, Automation Scripting, Terraform, PowerShell, Microsoft Active Directory, Microsoft Azure, AWS, Microsoft SQL Server, Windows Server, Windows Desktop Configuration, Microsoft IIS, Data Backup Management, SQL Backup Solutions, Scripting, Azure Analytics, KQL.

Minimum of 4+ years of experience as a backend developer.

In-Depth knowledge and experience with C#, .NET Core is must.

Experience in working with API Gateways, REST, OAuth, Rabbit MQ and Microsoft ecosystem technologies.

Experience with databases like Oracle, SQL lite, PostgreSQL etc.

Experience with microservices architecture is a must, and experience over any public cloud(Azure preferred) is an added advantage.

Experience and understanding of OOPS and SOLID design principles and various design and architectural patterns.

Experience in Test Driven Development and automated testing tools like NUnit and SonarQube.

Strong communication and collaboration skills to work effectively with cross-functional teams.

Role & Responsibilities

• Design and develop complex, scalable web applications using Django and Python.
• Collaborate closely with the product and design teams to define feature specifications.
• Contribute to all phases of the development lifecycle - requirements analysis, development, testing, and production release.
• Proactively identify bottlenecks in the system and work to mitigate them.
• Ensure the best possible performance, quality, and responsiveness of applications.
• Interface with clients to understand their business, goals, and visions for products.
• Assist in the preparation and execution of technical meetings with clients.
• Provide technical support to clients, help them understand our services, and resolve their issues timely.

Preferred Candidate Profile

• 3+ years of experience in Django and Python development.
• Strong understanding of the Django framework and Python language.
• Good understanding of front-end technologies (HTML, CSS, JavaScript, AJAX).
• Familiarity with RESTful APIs and Django Rest Framework.
• Experience in working with relational databases (PostgreSQL, MySQL).
• Excellent debugging and optimization skills.
• Good understanding of software design patterns and principles.
• Must be fluent in English, with excellent written and verbal communication skills.
• Comfortable with working in a client-facing role and able to handle communications effectively.
• Ability to work independently in a remote setup, manage tasks and time effectively.
• Bachelor's degree in Computer Science, or a related field.

Perks and Benefits 

• Salary: ₹ 7,00,000 per annum.
• Work-from-home opportunity, offering a flexible work schedule.
• Regular virtual team bonding activities.
• Continuous learning opportunities with access to online courses.
• Performance-based bonus structure.
• Opportunities for growth and career advancement in a fast-growing company.
• A team that values and prioritizes work-life balance.

If you meet the qualifications above and are interested in pursuing this role, we would love to hear from you. Apply now and join our dynamic team!

• Actively work with Product Managers to scope out and plan projects
• Be actively involved in hiring and growing our engineering team
• Plan and organize sprints with a highly ambitious group of engineers
• Actively work with engineers helping them break roadblocks throughout the sprints
• Involved in building and reviewing Project Architecture
• Actively review Code, Product and API Specifications
• Develop engineers on the team and help them advance in their careers
• Care about agility as much you care about scalability and availability
• Build and help us evolve our culture
• Teams at Our Company is expected to be comfortable working across the stack, delivering new features and products from start to finish
• Most products are Ruby on Rails applications with ReactJS frontends. We have PostgreSQL for most of our storage, and everything is hosted on AWS

• Clear and influential in both, writing and person
• Being a role model for the team
• Bringing-in the experience of building and scaling system to 100x
• Programming expert - help team resolve programming related issues as quickly as possible and introduce the team to better ways of building products.

• Opportunity to work with "India’s leading B2B" E-commerce venture. The company grew its revenue by more than 5.5x last year to reach to a 350 Cr annual revenue run rate scale. We invite you to be part of the upcoming growth story of B2B sector through Us.
• Opportunity to work with most dynamic individuals in Asia recognized under Forbes 30 Under 30 and industry stalwarts from across companies like Microsoft, Paypal, Gravitas, Parksons, ITC, Snapdeal, Fedex, Deloitte and HUL
• Our Company is featured in LinkedIn Top Startups 2019: The 25 hottest Indian companies to work for!
• Working here translates into being a part of a dynamic start-up with some of the most enthusiastic, hardworking and intelligent people in a fast paced and electrifying environment
• Our company has been awarded as the most Disruptive Procurement Startup of the year - 2017
• Being a company that is expanding itself every day and working towards exploring newer avenues in the market, every employee grows with the company
• The position provides a chance to build on existing talents, learn new skills and gain valuable experience in the field of Ecommerce