Associate Employer Branding

• 8–12 years of experience in IT Service Management / Incident & Problem Management.
• Strong hands-on experience managing Major Incidents and Critical Production Issues.
• Proven experience in Problem Management and RCA.
• Strong understanding of ITIL Incident, Problem, Change, and Service Management processes.
• Experience coordinating multiple technical teams during high-severity incidents.
• Strong knowledge of SLA, KPI, and service performance management.
• Excellent documentation and reporting skills.
• Strong communication and stakeholder management capabilities.
• Ability to work under pressure and make effective decisions during critical incidents.

Preferred Experience

• ITIL certification is highly preferred.
• Experience working with enterprise ITSM tools such as ServiceNow.
• Exposure to SRE, production operations, and service reliability practices.
• Experience working in large-scale enterprise or global delivery environments.
• Knowledge of automation and service improvement methodologies.

Key Competencies

• Strong leadership and ownership mindset.
• Excellent crisis management and decision-making skills.
• Strong analytical and problem-solving abilities.
• Excellent communication with technical and senior business stakeholders.
• Ability to manage multiple incidents and problems simultaneously.
• Strong focus on service quality, reliability, and continuous improvement.

Review Criteria

• Strong Senior Backend Engineer profiles
• Must have 5+ years of hands-on Backend Engineering experience building scalable, production-grade systems
• Must have strong backend development experience using one or more frameworks (FastAPI / Django (Python), Spring (Java), Express (Node.js).
• Must have deep understanding of relevant libraries, tools, and best practices within the chosen backend framework
• Must have strong experience with databases, including SQL and NoSQL, along with efficient data modeling and performance optimization
• Must have experience designing, building, and maintaining APIs, services, and backend systems, including system design and clean code practices
• Experience with financial systems, billing platforms, or fintech applications is highly preferred (fintech background is a strong plus)
• (Company) – Must have worked in product companies / startups, preferably Series A to Series D
• (Education) – Candidates from top engineering institutes (IITs, BITS, or equivalent Tier-1 colleges) are preferred

Role & Responsibilities

As a Founding Engineer at company, you'll join our engineering team during an exciting growth phase, contributing to a platform that handles complex financial operations for B2B companies. You'll work on building scalable systems that automate billing, usage metering, revenue recognition, and financial reporting—directly impacting how businesses manage their revenue operations.

This role is perfect for someone who thrives in a dynamic startup environment where requirements evolve quickly and problems need creative solutions. You'll work on diverse technical challenges, from API development to external integrations, while collaborating with senior engineers, product managers, and customer success teams.

Key Responsibilities-

• Build core platform features: Develop robust APIs, services, and integrations that power company’s billing automation and revenue recognition capabilities
• Work across the full stack: Contribute to both backend services and frontend interfaces, ensuring seamless user experiences
• Implement critical integrations: Connect company with external systems including CRMs, data warehouses, ERPs, and payment processors
• Optimize for scale: Build systems that handle complex pricing models, high-volume usage data, and real-time financial calculations
• Drive quality and best practices: Write clean, maintainable code while participating in code reviews and architectural discussions
• Solve complex problems: Debug issues across the stack and work closely with teams to address evolving client needs

The Impact You'll Make-

• Power business growth: Your code will directly enable billing and revenue operations for fast-growing B2B companies, helping them scale without operational bottlenecks
• Build critical financial infrastructure: Contribute to systems handling millions in transactions while ensuring accurate, compliant revenue recognition
• Shape product direction: Join during our scaling phase where your contributions immediately impact product evolution and customer success
• Accelerate your expertise: Gain deep knowledge in financial systems, B2B SaaS operations, and enterprise software while working with industry veterans
• Drive the future of B2B commerce: Help create infrastructure powering next-generation pricing models from usage-based to value-based billing.

We are looking for somebody to take care of our social media handles and run campaigns to generate leads

Responsibilities;

● Analyze financial data related to loan requests.

● Evaluate loan documents are to ensure accuracy and completeness. ● Perform risk assessments on potential loan recipients based on credit rating, borrowing history, and other specific risk factors.

● Record loan denials and specific basis for declining application.

● Monitor and report noncompliance with loan covenants.

● Maintain client relationships and provide superior customer service.

● Assist with technical underwriting issues and questions.

● Review loan documentation and vendor reports to identify signs of fraudulent activity.

● Develop and implement underwriting policies and procedures

Job Description:-

The ideal candidate is a competitive self-starter who thrives in a fast-paced environment. You must be comfortable making dozens of calls and emails per day working with partners, generating interest, qualifying prospects, and closing sales.

Responsibilities:-

• Source new sales opportunities through inbound & outbound leads

• Communicating with potential customers via LinkedIn/ outbound calls / personalized emails and following up on leads.

• Conducting in-depth Market research to identify prospective customers.

• Consistently expanding the customer database.

• Prospect call preparation including company background research and other pertinent lead information.

• Identify customers’ buying trends and provide reports to management.

• Enter, update, and maintain information of leads, prospects, and Opportunities on CRM

Requirement:-

• Strong verbal & Written communication

• Source new sales opportunities through cold calling.

• Confident in speaking.

• Strong listening and presentation skills.

• Presence of mind to influence and persuade.

• Identify B2B key players and research the accounts.

• Proficient in using CRM and hands-on Microsoft Office.

• Strong interpersonal relations.

Benefits of working with us: -

• Benefits of both worlds - Enthusiasm & Learning Curve of a Start-Up, Deliveries & Performance of an Enterprise Service Provider.

• Sky's the limit when it comes to learning, growth & ideas.

• We do not follow the typical corporate hierarchy ladder.

• Medical insurance, gratuity, and provident fund.

• As part of our dedication to an inclusive and diverse workforce, Kratikal is committed to equal employment opportunity without regard for race, color, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.

About Us: - Kratikal Tech Private Limited is a leading cyber security firm that provides cyber security solutions to 145+ Enterprise customers and 1825+ SMEs, belonging to different industries including E-commerce, Fintech, BFSI, NBFC, Telecom, Consumer Internet, Cloud Service Platforms, Manufacturing, and Healthcare. The company was founded with the aim of helping enterprises at a global level combat cybercriminals using new-age technology-based cybersecurity solutions.

As of today, Kratikal has been awarded as the Top Cyber Security Startup at the 12th Top 100 CISO Awards. Kratikal has launched four products, ThreatCop, KDMARC, Threat Alert Button, and KPMonitor including VAPT services. Apart from the products receiving several recognitions and awards, Kratikal has also partnered with numerous renowned organizations worldwide...for more details visit our website www.kratikal.com and www.threatcop.com.

We are looking for a skilled and experienced Node.js Developer with at least 4 years of professional experience to join our team. As a Node.js Developer, you will be responsible for developing robust and scalable web applications using JavaScript and various frameworks.

Roles and Responsibilities

• Production platform hands-on experience involving Node JS & REST API.

• Hands-on production platform experience working with micro-service back-end architecture.

• Working knowledge of GRPC, HTTPS, and GRAPHQ protocols.

• Well-versed in cloud deployment of code blocks.

• Experience with JS testing and code analysis frameworks such as Mocha.

• Utilize modern JavaScript frameworks such as Express.js and Sails.js to build efficient and scalable applications.

• Work with databases like MongoDB and PostgreSQL using Mongoose and Sequelize ORM.

• Integrate messaging systems like Kafka and RabbitMQ for reliable event-driven communication.

• Write unit tests using Mocha, Chai, and Jest frameworks to ensure code quality and reliability.

• Utilize AWS S3 bucket for secure and scalable storage of data and media files.

• Collaborate with QA engineers to perform thorough testing and bug fixes.

• Work with third-party APIs such as Postman, Twilio, SendGrid, Firebase, and KeyCloak for various integrations.

1. Experienced iOS Developer with full-time work experience in developing iOS apps for iPhone, iPad, iPod.
2. Should be proficient in Swift and Objective C and use Xcode, Cocoa libraries, and other third-party libraries to develop apps.