Content writer Intern - Blogs (B2B SaaS)

Position Overview:

As a Senior Support Engineer specializing for Storage and Network monitoring in an AI enabled Data center as well as Cloud, you will play a critical role in interacting with Customer on routine basis to support the product. Your expertise in debugging and solving complex problems is essential to address the complex product issues when pitched in real world. With a methodical approach on problem solving and being Customer’s advocate in the organization is crucial for success of the position

Work Location: Pune

Job Type: Hybrid

Key Responsibilities:

- Monitor for, triage, and resolve live issues in mission critical enterprise environments.

-Active Customer engagements: Work daily with customers in a proactive manner providing full lifecycle support and implementing solutions to maximize value to the customer.

-Debug issues and propose solutions: Understand the domain, product, key customer use-cases, and success-criteria, work towards these by implementing solutions the current issues and in time propose new solutions.

-Agile Development: Collaborate within an agile development environment to deliver on aggressive schedules, maintaining a high standard of quality in communications, documentation and tracking various issues.

-Feature Ownership: Take ownership of features, customers ask from inception to delivery, working with Product Management, Engineering stakeholders, Ensuring product meets the customers’ requirements and align with the overall product vision.

-Problem Solving and Optimization: Tackle complex technical challenges related to data processing, storage, and real-time monitoring, and optimize backend systems for high throughput and low latency.

-Implement Best Practices & focus on automation: In cross geo, multi-product support org, propose and implement Support centric best practices on collaboration, documentation, tracking and measuring success, and automate the repetitive tasks to ensure efficiency.

-Collaboration and Communication: Work closely with cross-functional teams, including UI/UX designers, product managers, and QA engineers, to ensure smooth integration and alignment with product goals.

-Documentation: Create and maintain technical documentation, including system architecture, design decisions, and API documentation, to facilitate knowledge sharing and onboarding.

Qualifications:

- Bachelor's or Master's degree in Computer Science, Software Engineering, or a related field.

- Strong domain knowledge in Networking and/or Storage Networking technologies and practices.

- 5+ years of practical experience in networking domain (an additional storage networking experience is a plus), with a focus on supporting enterprise customers.

-Strong Linux system administration skills with focus on Full-Stack troubleshooting, LAMP style hosted applications, shell scripting and performance tuning.

-Experience with Windows administration including but not limited to AD, Group Policy administration, performance monitoring, and performance tuning

- Broad experience with monitoring fundamentals and familiarity with data collection methods for key infrastructure technologies from AJAX to Xenserver

- Proven experience in troubleshooting and debugging enterprise products deployed in AWS, Cloud, and Kubernetes environments.

- Strong communication and interpersonal skills with the ability to interact effectively with customers and internal teams across geographies and time zones.

-Excellent problem-solving abilities, with a keen attention to detail and a systematic approach to issue resolution

- Ability to work independently and collaboratively in a fast-paced environment, managing multiple priorities and deadlines effectively.

-Customer-centric mindset, with a passion for delivering exceptional technical support and ensuring customer satisfaction.

Why Join Us:

- Opportunity to be a key contributor in the development of a leading performance monitoring company specializing in AI-powered Storage and Network monitoring.

- Collaborative and innovative work environment.

- Competitive salary and benefits package.

- Professional growth and development opportunities.

- Chance to work on cutting-edge technology and products that make a real impact.

If you are a hands-on technologist with a proven track record of designing and delivering high-quality features on aggressive schedules and possess strong expertise in microservices-based streaming architectures, we invite you to apply and help us redefine the future of performance monitoring.

We are looking for a highly skilled DevOps/Cloud Engineer with over 6 years of experience in infrastructure automation, cloud platforms, networking, and security. If you are passionate about designing scalable systems and love solving complex cloud and DevOps challenges—this opportunity is for you.

Key Responsibilities

• Design, deploy, and manage cloud-native infrastructure using Kubernetes (K8s), Helm, Terraform, and Ansible
• Automate provisioning and orchestration workflows for cloud and hybrid environments
• Manage and optimize deployments on AWS, Azure, and GCP for high availability and cost efficiency
• Troubleshoot and implement advanced network architectures including VPNs, firewalls, load balancers, and routing protocols
• Implement and enforce security best practices: IAM, encryption, compliance, and vulnerability management
• Collaborate with development and operations teams to improve CI/CD workflows and system observability

Required Skills & Qualifications

• 6+ years of experience in DevOps, Infrastructure as Code (IaC), and cloud-native systems
• Expertise in Helm, Terraform, and Kubernetes
• Strong hands-on experience with AWS and Azure
• Solid understanding of networking, firewall configurations, and security protocols
• Experience with CI/CD tools like Jenkins, GitHub Actions, or similar
• Strong problem-solving skills and a performance-first mindset

Why Join Us?

• Work on cutting-edge cloud infrastructure across diverse industries
• Be part of a collaborative, forward-thinking team
• Flexible hybrid work model – work from anywhere while staying connected
• Opportunity to take ownership and lead critical DevOps initiatives

He will perform several important roles within our organization.

1.  Primarily responsible for timely research, planning, and implementing new products /services for our company.

2.  Will also be required to oversee the entire development process of new products and programs within the dept and ensure timely delieveries

3.  Active participation will be required from the initial planning phase to implementation or production and timely final rollout .

4.  Would be required to keep track of all the costs related to the creation of these new products and decide what ideas are worth pursuing.

5.  Should also be proactive to stay informed on what is happening in the research and development field at large to make sure the company is up-to-date and current with the most advanced R&D developments.

6.  He will be required to laison around and take permissions if required

for with various governmental and non governmental agencies .

7.  Complete knowledge of getting various certifications relating to IPR & various certifications like OEM registrations etc is also required for making the processes successfully

8.  Traveling as per the requirement of the project need

Looking for candidate with minimum 2+ Years of experience in Codeignitor, Laravel

Full stack developer who is capable of managing the entire development life cycle

Automation QA Engineer

This position will play a primary role in planning, implementing, leading, and executing all aspects of Quality and Testing. The role requires hands-on QA expertise, ability to take initiative, develop, and evolve our QA processes. The right candidate will be able to analyze the systems to determine what to test, the priority of those tests and the best way to test.

• Perform impact/test analysis for the new features, feature-enhancements, and bug fixes.
• Conduct test design and test execution for functional/non-functional aspects of features / product.
• Hands-on execution for functional/non-functional aspects of features / product.
• Automate the tests to ensure repeatability of tests.

An enthusiastic individual with the following skills. Please do not hesitate to apply if you do not match all of it. We are open to promising candidates who are passionate about their work and are team players.

• 7+ year's experienced software quality professional.
• Experienced developing and executing test cases, scripts, plans and procedures to support various development methodologies.
• Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Performance and Volume, User Acceptance).
• Knowledge & experience on java or python, selenium, Appium, etc. to perform the automation of websites and apps on desktop/handheld devices.
• Knowledge & experience on tools like JMeter, Gatling, locust to perform non-functional tests.
• Detailed and effective written communication skills for documenting the features tested and bugs found.
• Highly organized, detail oriented, extremely responsive candidate who would like to take up technical challenges.
• Self-motivated, works well independently and with others.

You will work with a top-notch tech team and report to the engineering head.

A wholesome opportunity in a fast-paced environment will enable you to juggle between concepts yet maintain the quality of content, interact, share your ideas, and have loads of learning while at work. Work with a team of highly talented young professionals and enjoy the benefits of being at Xoxoday.

A fast-growing SaaS commerce company based in Bangalore with offices in Delhi, Mumbai, SF, Dubai, Singapore, and Dublin. We have three products in our portfolio: Plum, Empuls, and Compass. works with over 1000 global clients. We help our clients engage and motivate their employees, sales teams, channel partners, or consumers for better business results.

We look forward to connecting with you. As you may take time to review this opportunity, we will wait for a reasonable time of around 3-5 days before we screen the collected applications and start lining up job discussions with the hiring manager. However, we assure you that we will attempt to maintain a reasonable time window for successfully closing this requirement. The candidates will be kept informed and updated on the feedback and application status.

Need ASAP Joiners!!

Interested Who can Join in maximum of 30 days please share your updated profile with the below-mentioned necessary details

Job Role : Backend Engineer / Sr. Backend Engineer

As a Senior Backend Platform Engineer, you will work closely with engineers/scientists in a small, but fast-growing, team environment while i) applying the state of the art AI technologies in the field of deep learning and computer vision to design and develop the user recommendation platform to help our users to find their best matches and ii) building scalable and reliable backend API services to serve massive volume of client traffic while ensuring best user experience. A successful candidate will have strong technical skills and a motivation to achieve results in a fast-paced environment.

In this Senior Backend Platform Engineer role, you will:

• Design, develop, and operate resilient distributed services that run on ECS or Kubernetes to serve hundreds of millions of users around the world
• Collaborate with various functional teams on expansion of our recommendation systems
• Influence the roadmap and product development of KlearNow App and services
• Recruit, inspire, and develop team members

We're looking for:

• BS/MS in Computer Science or equivalent with 1-5 or 5-10 years minimum industrial working experiences
• Excellent knowledge of Computer Science fundamentals, with strong competencies in data structures, algorithms, software design and coding
• Strong designing and building distributed backend systems handling high volumes of traffic
• Experience in handling ambiguous business requirements with excellent prioritization, time management abilities, and a focus on execution
• Passion to solve complex problems and make continuous improvements
• Experience in Search and Recommendation Systems preferred
• Excellent knowledge and experience on a backend language, like Java, Scala, Go, Node.js, etc.

Bonus points if you have:

• Experience in design and development using NoSQL, such as DynamoDB, Cassandra, or RocksDB
• Experience with Aerospike, ElasticSearch, Kafka, and Spark
• Experience with Agile development methodology and CI/CD
• Experience with Docker containers along with Kubernetes or ECS

If you wish to know more on the opportunity and like to pursue this further, then I would suggest that you share your updated CV and suggest a good time when we could connect.

Why us

KlearNow is operational and a certified Customs Business provider in US, Canada and UK with plans to grow in many more markets in near future.  Be a part of a rapidly growing company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

To know more about KlearNow, please visit our website https://www.klearnow.com/">https://www.klearnow.com/ 

KlearNow has a flexibility of a small start-up with the security of a well-funded organization with strong backers and advisors.
KlearNow is transforming B2B supply chains with its smart Logistics as a Service (LaaS) platform that connects data, people, processes, and organizations. Its AI-powered platform digitizes paper-based transactions—streamlining customs clearance and drayage services. KlearNow empowers importers, exporters, freight forwarders, and supply chain partners by providing new levels of visibility and productivity to reduce costs and create enhanced customer experiences

Over and above the core customs clearance solution, KlearNow is also providing consolidated freight visibility, data and document management and intra-port activity for efficient Drayage.

KlearNow grows, we’re looking for an Engineering Leader who is passionate about people growth and organizational development. This is a unique opportunity to help build the products and practices that will support KlearNow growth over the next round of funding. In this role, you will reimagine enterprise logistics software and build global products that enable KlearNow expand in Americas, Europe and Asia.

Be a part of a rapidly growing, series B funded tech company where you will have the opportunity to extend our leadership position and fast-track innovation behind AI-powered intelligent supply chain solutions.

Our client acts as an all-in-one OKR platform that focuses on aligning the client’s strategic priorities, projects and goals and thus to drive exceptional results & culture, without changing the team's behaviours. Some of their products include OKR software, performance reviews, engagement insights, 1:1 meetings, CoffeeConnect etc. They have served 500+ companies from 60+ countries. Some of their clients are Dunzo, Plum, Udaan, KhataBook etc.

Headquartered in San Francisco, California, our client was founded in 2018 by well-experienced entrepreneurs, one of whom is an IIT-Delhi graduate and the other is a NIT, Trichy graduate.

• Partnering with Customer Success team to establish relationships with current account contacts, ensuring smooth transition of closed deals
• Confidently networking within customer accounts to identify opportunities and navigating throughout the organization
• Qualifying leads, converting to opportunities and closing deals for new business in existing customer accounts while maintaining visibility over overall account activity
• Presenting demo software platform to various industries and executives
• Conducting market research to identify selling possibilities and evaluating customer needs
• Leveraging internal resources to help accelerate sales process or mitigate risk
• Ensuring sales processes and documentation are accurate and timely for transparency throughout the account team
• Collaborating with Marketing by providing feedback and input on customer marketing campaigns

What you need to have:

• At least 4-10 years of inside sales experience, particularly for a SaaS product selling in India market
• A positive and energetic personality, excellent listening skills, and professional presentation skills
• Ability to explain cloud software and technical concepts to a wide-ranging audience
• A proven track record. You can't wait to tell us how awesome you are at generating new business