Content writer Intern - Blogs (B2B SaaS)

Key Roles & Responsibilities

• Design and develop engaging learning content using PowerPoint

• Convert SME inputs into clear, learner-friendly instructional materials

• Create simple storyboards and visual layouts for e-learning/ILT programs

• Ensure content quality, accuracy, and consistency as per learning outcomes

• Collaborate with SMEs, designers, and internal teams for timely delivery

• Maintain basic documentation, productivity logs, and status updates

Required Skills

• Strong English communication and writing skills

• Proficiency in PowerPoint; exposure to e-learning tools is a plus

• Good visualization and storytelling ability

• Basic understanding of instructional design principles

• Attention to detail and willingness to learn

Qualification & Experience

• BCA, MCA and Bachelor’s/master’s in education, Literature, Journalism, Mass

Communication, Instructional Design, or related field

• Experience: 0–2 years

Key Responsibilities:

❖ Engage with clients through outbound calls and follow up on potential leads to drive conversions.

❖ Understand client requirements and proactively identify relevant sales opportunities.

❖ Respond to client inquiries and share detailed information via email or other communication channels.

❖ Build and manage a robust database of existing and prospective clients.

❖ Create and execute effective lead conversion strategies using networking, cold calling, and direct client meetings.

❖ Proactively identify and secure new business to consistently exceed revenue goals.

❖ Present and clearly explain services to prospective clients to generate interest and trust.

❖ Conduct research to identify and qualify high-potential leads.

❖ Consistently close deals and meet defined sales targets.

Job Summary: As a Customer Support Executive , you will be responsible for handling customer inquiries and resolving issues in a professional and timely manner. You will work closely with customers and internal teams to ensure exceptional service delivery and customer satisfaction.

Key Responsibilities:

• Respond to customer inquiries via phone, email, and chat in a courteous and professional manner.
• Identify customer needs and recommend appropriate solutions.
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits, and follow up to ensure resolution.
• Keep records of customer interactions, comments, and complaints.
• Ensure customer satisfaction and provide professional customer support.

Requirements:

• Proven customer support experience or experience as a client service representative.
• Excellent communication and problem-solving skills.
• Ability to multi-task, prioritize, and manage time effectively.
• High school diploma or equivalent; college degree preferred.

Preferred Skills:

• Experience in a call center or BPO environment.
• Knowledge of customer relationship management (CRM) systems.
• Fluency in English.

Note: Cab facility (only drop) available for female candidates.

Job Type: Full-time

Pay: ₹13,000.00 - ₹22,000.00 per month

Shift:

• Night shift
• US shift

Benefits:

• Health insurance
• Life insurance
• Provident Fund

Other Benefits:

• Performance bonus

#HiringAlert

We are looking " Oracle Forms & Reports Developer " for Reputed Client @ Permanent Role.

Work Experience: 8+ yrs.

Must Have Skills

1.Experience in Oracle Forms and Reports

2. Should be familiar with various triggers, events, canvas, master child forms, record groups, build-ins, properties etc., in Forms and reports.

3.Experience in SQL / PLSQL concepts

4. Experience in writing Procedure / Function / Packages Datatypes, Constraints, index

5.Experience in the user of Cursors / Collections / Exception handlingGood to Have Skills

1.Experience in production support and troubleshooting will be an added advantage.

2. Having exposure to JavaScript and ReactJS will be an added advantage.Key Responsibilities

1.Participate in meetings / discussions for business requirements.

2.Ensuring Documentation and on time delivery of the development works

3.Coordinate with business user for UAT support and resolutions

4.Provide weekly / monthly development and support status report.Professional Attributes

1.Should be able to work independently with minimal supervision.

2.Should be willing to work in EST timing based on project requirements.

3.Communication should be excellent as the position requires direct interaction with business users from the US.

Educational Qualification: B. E, B. TECH, master’s or Any graduation

Location : Chennai

Oversee the sales process to attract new clients.

Work with senior team members to identify and manage risks.

Maintain fruitful relationships with clients and address their needs effectively.

Prepare and deliver pitches to potential investors.

Foster a collaborative environment within the organization.

Transfer call to the supervisor after initial explanation.

SKILLS:

Excellent spoken English.

Both Graduate/Undergraduate may apply.

Ability to develop good relationships with current and potential clients.

Excellent communication skills.

Knowledge of productivity tools and software.

Ready to work in Nightshift.

Roles and Responsibilities

We are looking for a qualified Performance Marketing Lead to take the lead in developing successful, long-term digital marketing strategies for our company.

As a Digital Marketing Lead, you should have in-depth marketing experience and a passion for digital technologies. You will work closely with different teams to ensure consistency through all digital marketing channels. You should also provide forward-thinking ideas to build and maintain a strong company web presence.

Ultimately, you should be able to drive all digital marketing efforts to achieve our business objectives.

We need a spearhead who can:

Performance Marketing

• Continuously iterate and design A/B tests around different creatives, audiences and/or bidding strategies;

• Manage, review, and perform daily account responsibilities associated with different paid advertising platforms,

• Planning and control of the digital performance marketing budget and spend by allocating budgets to different channels;

• Work with campaign teams to plan successful campaigns focusing on audience, product and placements to drive volume and efficiency thresholds;

• Using A/B testing to optimize digital marketing performance;

• Developing and implementing comprehensive digital marketing programs in line with brand plans and business priorities;

• Reviewing and optimizing the design and content of all online assets including the company website and social media pages;

• Working with other stakeholders to optimize the conversion funnel for specific traffic sources, campaigns, user segments etc;

• Working with content marketing and design teams to create suitable content for each stage of a customers digital journey & overseeing multi channel content strategies.

• Analyze weekly and monthly reports from multiple ad channels, Google Analytics, and MMP to drive insights and opportunities along with working knowledge & tracking of analytics tools (GTM & GA)

• Developing and managing digital prospecting and remarketing campaigns

• Ensuring successful planning, execution, optimization for key traffic KPIs via paid, organic & own media channels

• Identifying and testing new channels to continue to meet or exceed established critical metrics

• Working closely with the management to share funnel conversion improvement ideas, feedback & present results

• Managing Digital Marketing Team.

• Knowledge around fraud & its prevention across web & app.

Organic Growth

• Proficiency with all major social media platforms (e.g: FB, Insta, Twitter etc)

• Test ads across devices to ensure the best branding and user experience

• Test ad messaging across segments and report on engagement

• Optimize organic social posts for content and messaging

• Optimize website content, landing pages, and paid search copy.

• Monitor and respond to customer comments on social posts

• Work with internal stakeholders to promote announcements

• Campaign management, measurement, optimization.

• Dive deep into reporting which includes but not limited to bids, device, audience segments, geo and demo targets, and creative, etc

• Maintain digital dashboard of several different accounts

• Strategizing and Maintaining Brand Consistency across social media platforms via tone, voice, and terminology.

• Manage community engagement, growth, and optimization

• Creating compelling social media content, collaborations and campaigns in order to grow Shiprocket's digital community, engage new audiences and sustain existing followers

• Interacting with new and existing audiences online and deepening engagement across all Shiprocket's social media platforms

• Draft social media content for Shiprocket and post it on platforms

• Scan and monitor digital and social media sites and hashtags, identify opportunities for Shiprocket on digital platforms

• Provide live coverage of events including by taking pictures and short videos and drafting messages for Shiprocket social media channels

• Monitor Shiprocket & social media channels, engage with community members and flag reputational risks or communication opportunities to Management

• Support efforts to ensure social media presence and branding are consistent and cohesive across all platforms

• Identify strategic opportunities for content and digital partnerships to enhance Shiprocket & social media reach and engagement

We are looking for passionate engineers and developers who are excited to be part of this mission and wanting to prove themselves and ready to take up the challenge to enhance the social world experience.

Responsibilities :

⦁ Develop our mobile app using Google's Flutter development framework with modular approach and clean code.

⦁ Write efficient Dart code.

⦁ Integrate API.

⦁ Brainstorm the ideas about new features with the team.

⦁ Closely work with the team to bring out cutting edge mobile experience.

⦁ Maintain source code using Git.

⦁ Focus on understanding customers' requirements and translating those needs from product specifications into functional, production-ready code.

Requirements :

⦁ Deep knowledge and Experience in Flutter and Dart (At Least an year).

⦁ Experience building and deploying a moderately complex Flutter app.

⦁ Knowledge of State Management Patterns(Bloc or Provider).

⦁ Familiarity with Design systems.

⦁ Familiarity with RESTful APIs.

⦁ Knowledge of modern authorization mechanisms.

⦁ Strong understanding of Dart, its quirks, and workarounds.

⦁ Good understanding of asynchronous request handling and partial page updates.

⦁ Knowledge of advanced Flutter Concepts like factory constructor, spread operators.

⦁ Proficient understanding of cross-platform compatibility.

⦁ Proficient understanding of code versioning tools such as Git.

⦁ Good understanding of UI rendering behavior and performance.

⦁ Experience in creating animations in Flutter.

⦁ Knowledge of Location Services, Maps, and other common Android/IOS libraries.

Good to have:

⦁ Experience of programming in Android and iOS is a big plus.

⦁ Experience in publishing Flutter apps on the Play Store and Apple App Store is a plus.

⦁ Data Modelling and Knowledge of Domain Driven Design is good to have.

Are you ready for the challenge?

Let's grow together!